Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8152 results found
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Copying and pasting figures from GraphPad Prism into AI no longer works.
Windows 10, Current 2022 AI, GraphPad Prism ver 9.2 current version. With previous versions of both software could easily cut and paste Figures from Prism into illustrator. now I get "operation cannot complete because of an unknown error" followed by a partial pasting of the figure.
2 votes -
Can't save a file without closing the program.
Everytime when I save a file, the program shuts off. The same for InDesign.
1 vote -
Illustrator v26.0.1 will not Save, Save As to Computer or Export (macOS Monterey v12.0.1)
I have tried:
- Full Disk Access
- Deselect Save in Background
- Uninstall and reinstall
- Fully updated
- And the rest.4 votes -
Activate Fonts fails silently
Activate Fonts fails silently. No reason given to the user. The bug is the silent fail, not that it fails at all as there could be many reasons.
2 votes -
Illustratorでpsdを書き出しした時の線上のエラーについて
Illustrator ver22.1 でpsdファイルに書き出しした時に、添付ファイルのように線上のエラーが発生しました。発生したのはその時だけで再現性はありません。このような状況はたまに発生しています。何か原因があれば教えていただけませんか。
Photoshop書き出しオプション：
カラーモード（RGB）解像度（300）統合画像
アンチエイリアス（なし）ICCプロファイル埋め込みなし
OS：Windows7 Illustrator ver22.1(x64)1 voteお返事ありがとうございます。
それでは、一旦、こちらのレポートは対応完了とさせていただきます。
コメントはオープンのままにしておきますので、もし問題が発生した際には、コメントにてご報告ください。今後ともよろしくお願いいたします。
Illustrator チーム
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Very Slow
I just updated my MacBook Pro (16 inch, 2019) to OS Monterey 12.2.1 and my Illustrator is CS 26.0.3. It is very difficult to use my files from last week. The cursor sits there spinning the beach ball, I'm seeing artifacts and artwork disappears, I can't even drag a simple pattern tile across my page. I use slightly complex artwork year in and year out as a product designer. But with the most current Mac update, something went wrong. I've rebooted, cleared my cookies, all the usual things. Please help!
2 votes -
Open Illustrator 26.2.1 pallet drops in my desktop window .. when open, as photo shows 4-17-22
See photo clipping ... intermittent, recurring. No other adobe open aps do this ... just Illustrator. Bug .. Yes. Annoyance. Yes. Mac OS 12.3.1 Monterey, 27" display desktop. From wake.
1 vote -
Measurement of a clipping path object bug on PC (Illustrator 26.0.1)
I have a logo which uses a mesh gradient inside a clipping path. On my Mac the X and Y measurements relate to the object, ignoring the elements that are outside of the clipping path. When I share this with a colleague who is using the same version of Illustrator on a PC the measurements are different and relate to all the elements in the object and not just the clipping path? Any ideas?
1 vote -
ファイルを開けない
1 windows11 Illustrator v26.2.1
2 ｐｃを立ち上げて１回目のイラレ起動
3 起動直後に出てくるクラウドファイルの履歴画面から開く
4 開かないのでメニューバーのファイルから開こうとするが開かない。フリーズしているわけではないので終了し、再度起動すると開ける アップデート後から？最近毎回これです。1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた「Windows 11 でファイルを開けない」という問題についてですが、まず「Windows 11 はまだサポート対象外」であることをご了承ください。
詳しくは Illustrator の必要システム構成（
https://helpx.adobe.com/jp/illustrator/system-requirements.html#windows-sys ）ページを参照してください。
その上で、いくつか質問させていただきます。
- 開けないファイルは「クラウド」、「コンピューター（ローカル）」の両方ともですか？
- PC 起動後の最初の Illustrator 起動だけで、２回目以降の起動では全く問題はありませんか？
お手数をおかけいたしますが、ご確認くださいますようよろしくお願いいたします。
Illustrator チーム
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1 vote
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Tile printing cuts image off.
I have attempted to tile print an image from Illustrator at least 6 times. No matter what settings, it cuts off about 1/8-1/4" of the image. I have been tile printing for decades and now the feature doesn't work correctly. Please inquire. I'm extremely frustrated.
4 votes -
Objects copied to clipboard are not preserving SVG Format as expected
Objects copied to clipboard do not have the same SVG formatting as previous versions of Illustrator when pasted as text to other programs.
Illustrator has a feature that lets you copy objects to your clipboard and paste them to other programs as SVG code. This is found under Preferences > Clipboard Handling > Include SVG Code.
2021 (25.4.1) isn't handling the SVG code as 2020 (24.3) and previous versions did. Instead of neatly formatted SVG code, you get an unformatted mess that is... just a mess. I don't know if this is even XML.
Is there some obscure setting that…
3 votes -
Maintain graph styles when updating data (bar graph issue)
Issue with bar graphs:
All styling is removed when data is updated. Can you make it so it at least retains bar width and color?4 votes -
SVG fail
I'm trying to open the attached SVG, from a W3C specification. The image renders correctly in all browsers, but completely fails to import in Illustrator (Photoshop failed too).
The upload refused to allow SVG, so I tried to add it here, in pure text.
That failed. For unknown reason "Sorry, we couldn't submit your request." So I'll try uploading it as a text file.
1 vote -
1 vote
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Text increase size turns to white block
When I am placing a text box, once editing the text, and I try to increase it's Size atall, the fill colour Keeps turning to white on it's own so any text then appears as a weird white block — once I delete the text, part of the box glitches and stays on screen. l am also having issues in being able to use the brush tool, with it just appearing as a symbol. This makes the program unusable. It is a school account
2 votes -
Color discripancy between "View on CPU" and "View on GPU" on a Mac with M1 chip
I'm now running AI on a macbook pro with M1 chip.
I noticed that when I switching "View on CPU" to "GPU", all colors became whiter and inaccurate (images inserted in AI became much whiter than the objects created and colored in AI).
I've checked my older Macbook pro with intel CPU and AMD graphic card, the colors keep the same and accurate when I switch from CPU to GPU.16 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please check in the latest AI build from Creative Cloud—the issue has been resolved. Thanks!
Regards,
Aishwarya G Gadodia
Illustrator Team
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There is a Bug with this Bug Report.
Trying to submit a bug within this bug report produces an error. However after refreshing the page you will see that it did actually submit the post. So the error message screen is not accurate.
2 votesThe UserVoice support claims it is fixed now. So far no more new duplicates noticed, but please do comment if you still get them. We try to track and merge all of them.
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CMYK Files Colors are Displaying as RGB in Illustrator 2022 Version 26.0.1
(Illustrator 2022) Open a new CMYK file, create a box, color Breakdown "87-75-0-0 "select the same CMYK color Breakdown "87-75-0-0 " (In Color Picker) that is clearly showing a darker color then what is behind the open select box.
Screen Shot 2
Open a new CMYK file in Illustrator (2021). Same process as above, now CMYK colors appear correct.1 voteIf this happens for you, make sure you have the same color settings setup in both versions (Edit > Color Settings).
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Color Theme Picker works with problems
After the Adobe Illustrator update (don't know if it was the last one in April 2021 or the previous one) Color Theme Picker in a new version of the Recolor Artwork tool stops working. Not only in my app but in the apps of at least 3 people - different OS, different computers. It just doesn't activate then you click the icon.
The solution was found but it was very strange - you need to open Adobe Illustrator not directly on your computer but through the Adobe Creative Cloud desktop app. Then Color Theme Picker starts working. And continues to…
12 votes
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