5943 results found

1. placing (linking) JPGs in illustrator makes files incredibly slow to work with

   Often I create layouts that require linking JPG in my doc. Whenever there are multiple JPGs in my doc, the doc becomes very slow. I do not notice the same performance issue if the linked files are TIFs. This has been an issue for multiple versions of Illustrator.

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   2 comments  ·  Performance  ·  Delete…  ·  Admin →
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2. SVG Object IDs not exporting as unique

   Export As > SVG

   Object IDs: Unique

   The object IDs are not unique.

   I'm using the latest version of Illustrator.

   I need to export unique IDs because I'm placing multiple SVGs in one HTML page.

   2 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. テキストを変形でサイズ合わしたい(バグ）

   ①テキストを打つ
   ②テキストに：効果オブジェクトのアウトライン適用
   ③整列：プレビュー境界線に合わすon
   ④変形パネル：縦横比を固定
   ⑤変形パネル：テキストのサイズを変更
   バグ：テキストのサイズが数字通りにならない
   バグ：テキストの比率が変わる

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   8 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   ご報告いただいた内容を検証した結果、以下の現象を確認いたしました。

   • 環境設定の「プレビュー境界を使用」が有効の場合、特定の効果が適用されているポイントテキストオブジェクトを変形パネルの幅（高さ）サイズフィールドで縦横比固定でリサイズすると、文字が正しくリサイズされない。
   • 文字パネルのフォントサイズでリサイズする場合は、正しく演算される。
   • 環境設定の「プレビュー境界を使用」が無効の場合は、特に問題は発生しない。

   これは、以前のバージョンでも同じ現象が確認できました。

   修正などの開発の進捗がありましたら、こちらで報告いたします。

   よろしくお願いいたします。

   Illustrator チーム

4. Illustrator doesnt let me "Save as" or open a new file on Macbook M1

   I have a Macbook air M1 with MacOs Monterey 12.2.1, Illustrator up to date 26.2.1 and for months I had been having an issue that happens anytime, when I want to Save as a file nothing happens or when I want to open a file directly from Illustrator nothing happens as well. And when it's a new file without a name it only let me saves it to Cloud when I close the doc. And whenever this inconvenient happen I have to close illustrator a re-open again the program and it's annoying because I'm waisting time and also I had lost work too. I had try several times to uninstall re install illustrator, keep updating my software and the program as well but it keeps happening all the time is just like it works fine for a moment and then it happens and it doesn't let me save my work. Can you please help fix this issue, I'll really appreciate. Thank you!

   I have a Macbook air M1 with MacOs Monterey 12.2.1, Illustrator up to date 26.2.1 and for months I had been having an issue that happens anytime, when I want to Save as a file nothing happens or when I want to open a file directly from Illustrator nothing happens as well. And when it's a new file without a name it only let me saves it to Cloud when I close the doc. And whenever this inconvenient happen I have to close illustrator a re-open again the program and it's annoying because I'm waisting time and also I had… more

   2 votes

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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5. Illustrator 2022 GPU Preview freezes on file load/zoom/switch with RTX 2060 and RTX 3060

   Illustrator 2022 (26.2.1) freezes for up to 5 minutes when GPU Preview is enabled on file load, zoom, switch. The CPU usage rises to 99% during the freeze and a system level interruption is observed at the end of the freeze that lasts up to 10 seconds. A memory leak takes place after every freeze even after all files are closed. Only closing Illustrator entirely releases de the abnormally allocated memory. CPU Preview is not affected by this.

   The tested systems are:

   Setup 1:

   Windows 11 64-bit, 21H2, 22000.652
   Intel Core i7-9700F
   32 GB RAM - DDR4-2666 - Dual Channel
   Nvidia Geforce RTX 2060 6GB - Nvidia Studio Driver 512.59
   3840 x 2160 / 10bpc @ 60Hz
   512 GB SSD NVME 1500 MB/s

   Setup 2:

   Windows 11 64-bit, 21H2, 22000.652
   Intel Core i7-11800H
   16 GB RAM - DDR4-3200 - Dual Channel
   Nvidia Geforce RTX 3060 Mobile 6GB - Nvidia Studio Driver 512.59
   3072 x 1920 / 8bpc @ 60Hz
   1024 GB SSD NVME 3000 MB/s

   Illustrator 2022 (26.2.1) freezes for up to 5 minutes when GPU Preview is enabled on file load, zoom, switch. The CPU usage rises to 99% during the freeze and a system level interruption is observed at the end of the freeze that lasts up to 10 seconds. A memory leak takes place after every freeze even after all files are closed. Only closing Illustrator entirely releases de the abnormally allocated memory. CPU Preview is not affected by this.

   The tested systems are:

   Setup 1:

   Windows 11 64-bit, 21H2, 22000.652
   Intel Core i7-9700F
   32 GB RAM - DDR4-2666 - Dual Channel… more

   2 votes

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. BUG: Tools, workspace and panels move randomly after restart or wake

   Illustrator and photoshop windows move to random positions after every restart or wake. Sometimes they move off screen in a way that makes them difficult to recover. Please fix!

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   3 votes

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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7. Layer Arrow Disappears

   When collapsing sub-layers of a layer, the arrow to expand the sub-layers is no longer visible. Clicking the eye would restore the arrow, but this is a bug that should be fixed.

   Evidence:
   https://youtu.be/Oa8KxjzLFkM

   5 votes

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   3 comments  ·  Layers  ·  Delete…  ·  Admin →
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8. 色違いで作ったパターンがコピペされない

   MacOS Catalina 10.15.7　Illustrator 2021（25.3.1）

   同じ模様のパターンの色違い３つ作成（ABCとする）→
   ABCに塗ったオブジェクトをコピー→
   別ファイルにペースト→
   オブジェクトすべてがAの塗りになり、BCのパターンはペーストされない

   コピペされないBCを別のオブジェクトに塗り
   再度コピペしても、勝手にAの塗りに変換されます。
   同ファイル内でコピペしても同じ現象がおきます。

   フォーラムでも質問しました。
   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0/%E8%89%B2%E9%81%95%E3%81%84%E3%81%A7%E4%BD%9C%E3%81%A3%E3%81%9F%E3%83%91%E3%82%BF%E3%83%BC%E3%83%B3%E3%81%8C%E3%82%B3%E3%83%94%E3%83%9A%E3%81%95%E3%82%8C%E3%81%AA%E3%81%84/m-p/12137562#M25502

   19 votes

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   14 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  PCM Maro responded

   製品フィードバックへのご協力ありがとうございます。

   ご報告いただいた「ver.25.3.1 でパターンスウォッチのコピー＆ペーストで予期しない結果になる」問題を修正した、Illustrator 2021（ver.25.4.1）を一般リリースいたしました。

   Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。

   もし、修正されていないような場合は、コメントをお願いいたします。

   今後ともよろしくお願いいたします。

   Illustrator チーム

9. Paragraph Style -> Library Bug (Stroke Weight Lost)

   If you create a paragraph style with a thin outline (e.g. 0.25) different from the fill color, and then add that style to the library, the library does not record the weight assigned to the stroke (e.g. 0.25). See images. Note that "Annotations Red", and "Annotations Red Lib" are the same style, I renamed it to prevent an overwrite. As you can see, though the fill and outline colors are correct, the stroke weight resets to default.

   Also your system doesn't allow me to upload screen shots (.jpeg). Not sure what that's about. Here's a link to the my screencaps:

   https://drive.google.com/drive/folders/1vfl0tRxfO63pO5xUooeFpzePU9FpStCr?usp=sharing

   If you create a paragraph style with a thin outline (e.g. 0.25) different from the fill color, and then add that style to the library, the library does not record the weight assigned to the stroke (e.g. 0.25). See images. Note that "Annotations Red", and "Annotations Red Lib" are the same style, I renamed it to prevent an overwrite. As you can see, though the fill and outline colors are correct, the stroke weight resets to default.

   Also your system doesn't allow me to upload screen shots (.jpeg). Not sure what that's about. Here's a link to the my screencaps:

   … more

   3 votes

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   1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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10. Stroke visible across all assets in a layer

    Stroke lines are visible throughout the layer despite being aligned behind all objects. Have tried relentlessly to fix this issue - unsure how to proceed.

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    3 votes

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    3 comments  ·  Strokes  ·  Delete…  ·  Admin →
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11. Exporting to SVG returns different code after Illustrator updates

    I use Illustrator files as source documents for complex system maps that we export to SVGs for applications. With the most recent updates, the exports have significantly changed the output code for the SVG which is impacting the javascript interactions with those svgs. The first and most substantial issue is that in calculating the viewbox attribute parameters, Illustrator is NOW including hidden layers where it once ignored them. I use a background layer which mimics our system's background colors to more closely reflect the contrasts needed and hide that for export. But where once the svg tag exported as
    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1317.04 755">
    it now exports as
    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1407 791">
    which shifts all the other object coordinates within the svg, unless I actively delete that layer from the illustrator file.

    Keep in mind that for the above example, nothing in the Illustrator file was altered between the two exports other than the Illustrator update.

    I've also noticed that bold text once carried a font weight and now omits that.

    I use Illustrator files as source documents for complex system maps that we export to SVGs for applications. With the most recent updates, the exports have significantly changed the output code for the SVG which is impacting the javascript interactions with those svgs. The first and most substantial issue is that in calculating the viewbox attribute parameters, Illustrator is NOW including hidden layers where it once ignored them. I use a background layer which mimics our system's background colors to more closely reflect the contrasts needed and hide that for export. But where once the svg tag exported as
    <svg… more

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. Adobe Illustrator Online Preview Bugs

    Hi, I've been facing some problems with the feature that allows to other people preview the file on the web without Adobe. It's an important feature to my company since they can comment and review my work, yet there seems to have lots of problems in the formating. The first 2 images are from the Adobe Illustrator and the other 2 are from the online preview:

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    4 comments  ·  Tools  ·  Delete…  ·  Admin →
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13. BUG: View Grid (Dots 1px) Freezes Illustrator

    Using a document grid using dots in small intervals (10px or 1 px intervals) makes Illustrator super slow or even stops working.

    Bug appeared in 25.3.1 and is still present in 25.4.1. Tested on multiple Macs (Catalina + Big Sur).

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    6 votes

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    9 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. ドロップシャドウのデフォルトのカラー設定がK100%ではなく4色になっている

    発見はMacOS Catalina（10.15.7）ですが、Windows10でも同様でした。
    Illustrator2021（25.2）のドロップシャドウにおいて、デフォルトのカラー設定がK100%ではなくC93%、M88%、Y89%、K80%になっています。RGBベースのカラー設定がCMYKモードに持ち越されているものと思われますが、印刷において事故の原因となりますので早急に修正願います。

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    79 votes

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

15. Enlarging makes preview disappear

    When I zoom in extremely large, the image disappears. This happens with CPU activated and not activated.

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    2 votes

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. I can't save ai file format in illustrator via m1 mac mini

    I can't save ai file format in illustrator via m1 mac mini

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    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. need to fix control handles

    Handles have been broken for about 10 years now, time to fix them.
    Clicking on corner tool handle, making stuff rotate, trying to stretch one direction, then it stretching diagonally.

    Things like that should not be going wrong in software as old as illustrator.

    5 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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18. Cannot open AI or EPS files just exported from AI

    I'm trying to export some vector files from AI, which I've done countless times before and had no problems...

    Right now when I save the file as AI and EPS, it shows up in my saved folder as a blank file. When I open the properties from it's saved folder it still shows as AI, however I'm not able to open it with AI or any other applications.

    I'm stumped and don't know what I can do next.

    1 vote

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    Resolved (Comments Open)  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. Illustrator changing color values every time I reopen program v 26.0.2

    I'm on a brand new MacBook Pro and I'm using illustrator from the cloud version 26.0.2 on Mac Monterey v 12.1. Every time I close out a file and reopen it the hex colors are changed. I have never touched the setting on my colors. I've attached an example below. You can see that when I was previously working in the file I listed the hex code, but now when I open it it is different. Please help. This is making my branding impossible and I'm turning in projects incorrectly as a result.

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    2 votes

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    Resolved (Comments Open)  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. 別名保存後にJPG書き出しした際、JPGのタイトルが別名保存前の名称になる

    オペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    macOS Catalina 15.7
    Illustrator 26.0.3（2022）

    問題が発生したときに実行していた手順
    1　aiデータを開く（ファイル名　1.ai）
    2　別名保存する（ファイル名　2.ai）
    3　JPG書き出しをする（ファイル→書き出し→書き出し形式→ファイル形式：JPG）
    4　保存されたJPGをFinderの「情報を見る」で情報を開く

    想定していた結果
    ファイル名、タイトル共に「2」となる

    実際の結果
    タイトルが別名保存する前の名前「1」となる

    業務のワークフローで、
    aiデータをJPG書き出し→フォトショップのドロップレットでPDF変換→
    PDFにキーワードをタグとして付与しフォルダに集める→必要な時にFinder上で検索
    という手順を行っています。

    PDFにする際、JPGのタイトルがそのままPDFのタイトルとなるようで、検索の際にタイトルでもヒットするため関係ないファイルも検索されてしまい困っています。Acrobatでタイトルの変更ができますが、ファイルの最終更新日時が変わってしまうので可能な限り避けたいです。

    数年前から同じような現象が起きているので、以前のバージョンから発生しているかもしれません。

    よろしくお願いします。

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    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Ilustrator 製品版フィードバックへのご協力ありがとうございます。

    OS でのファイル情報の「詳細情報」は、ファイルのメタデータのタイトルが参照されます。

    Illustrator では「ファイル > ファイル情報...」メニューを選択し、ファイルのメタデータを設定変更できます。

    書き出しファイルにも、このメタデータが使用されますので、Illustrator の「ファイル情報」メニューで変更したメタデータのタイトルが、OS のファイル情報の詳細情報に反映されるかご確認ください。

    よろしくお願いいたします。

    Illustrator チーム