5943 results found

1. Some menu items are missing access keys (underline letters when Alt is held)

   On Windows, Alt keys can be used to access all menus via keyboard.
   When you hold Alt, a letter that you can press to access a particular item is underlined.

   Some items though are missing these underlines, specifically:

   Edit > Spelling, My Settings, Edit Colors
   Object > Collect for Export
   Window > Extensions, Find Extensions on Exchange, Workspace, Toolbars... most panels here, including newer ones.

   Some are less needed, some are more important.
   Please don’t miss these. It feels like new items loose these (except for new Select Same Text options — good job!)

   15 votes

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Round Corners prevent a narrow bar from transforming

   Please open the file attached.
   Make sure that you have Bounding Box on, and Scale Corners off.

   1. Select any one of the green bars.
   2. Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
   3. Select the dark red long bar.
   4. Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
   5. Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
   6. Try to make it shorter. You succeed at first.. But then it bumps into something and refuse to become any shorter.
   7. Make it as short as possible, release the mouse and try to make it shorter again — and get the same behavior as in step 6!

   Now enable scale corners and try to shorten bars again — now it works fine
   (but corners get smaller, which is not what is wanted in the first place).

   Please open the file attached.
   Make sure that you have Bounding Box on, and Scale Corners off.

   1. Select any one of the green bars.
   2. Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
   3. Select the dark red long bar.
   4. Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
   5. Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
   6. Try to make… more

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   12 votes

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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3. Recolor artwork using scripting

   Please add the recolor artwork functionality to the scripting DOM. We need this.

   2 votes

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   0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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4. White-to-black gradients in opacity masks don’t go fully transparent

   For opacity masks, 100% White should represent a 100% absence of masking and 100% Black should represent 100% masking (like in Photoshop).

   The current system in Illustrator seems very unintuitive and flawed – a basic white to black gradient does not even totally obscure an image/object at one end of the gradient.

   It shouldn't be the case that you then have further reduce the opacity of the gradient colours to achieve a standard gradient effect.

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   6 votes

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   5 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Make sure you use RGB black instead of Grayscale black in your gradients when making opacity mask in a RGB-based document to avoid shallow blacks and not fading to a complete zero.

   More on that in the comments.

   If you happen to have the same problem, please still add a vote to the request, to track statistics.

5. 特定の条件でテキストの中窓部が斜線で塗りつぶされる

   再現方法
   サイズA4で新規アートボードを作成
   「要冷凍」というテキストオブジェクトをサイズ15ptで作成
   このテキストにアピアランス「パスのオフセット：0.05mm」を適用する
   アートボードの座標をX座標 100mm、Y座標 -148mmに変更
   「要冷凍」テキストの座標をX座標 197mm、Y座標 -2.1mmに変更
   文字の塗り潰しが添付画像のようになる（座標は全て左上起点）

   テキストをアウトライン化しても発生する
   どのようなフォントでも発生する
   同じような大きさの複合パスでも発生する
   線幅では発生しない

   以下の環境で確認
   MacOS 10.15.7
   Adobe Illustrator 26.0.1
   Adobe Illustrator 25.4.2
   Adobe Illustrator 24.3

   Windows10 Pro
   Adobe Illustrator 24.3(64bit)

   通常作成される、座標（X0,Y0）のアートボードで、版面左上端にテキストがかかっている場所で発生するようだ。普通こんな位置にテキストは置かないが、アートボードの座標がたまたまY軸方向にマイナス（上）X軸方向100mmの位置にあると、版面の真ん中で発生してしまう。文字というより複合パスで発生しているようである。

   対処方法
   アートボードの座標をリセットして、当該オブジェクトを適当な位置に移動して戻すと解消する。
   必要がなければ線幅で対応する。

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   12 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  PCM Maro responded

   Illustrator 製品版フィードバックにご協力いただきありがとございます。

   ご報告いただきました問題につきまして、再現が確認できました。

   「パスのオフセット」効果が適用されている文字の中マド部分の直線と、「Y軸 = 0」のラインが重なる場合に発生するようです。
   簡単に「田」や「A」の字で再現できました。

   今後の開発進捗などはこちらでご報告させていただきます。
   よろしくお願いいたします。

   Illustrator チーム

6. Pixel preview doesn't refresh correctly until reapplied

   Steps to reproduce:
   - New document with units set to pixels
   - View: 'Snap to pixel' and 'pixel preview' turned on.
   - Use the rectangle tool to make a new shape, eg. 20 pixels square.
   - Set the fill colour to a high contrast colour (eg. dark grey) and turn off the stroke
   - zoom the view, move around.

   Expected result:
   - the rectangle should appear pixel-perfect (sharp) against the pixel grid, with no anti-aliased bluring
   - the view should acurately update when I zoom and move around to display pixel perfect artwork

   Actual result:
   - the rectangle is bordered by a blured anti-aliased semi-transparent edge pixel, and does not appear pixel perfect
   - if I re-toggle 'pixel preview' then the pixel-perfect effect comes back, but I shouldn't need to do this.

   Steps to reproduce:
   - New document with units set to pixels
   - View: 'Snap to pixel' and 'pixel preview' turned on.
   - Use the rectangle tool to make a new shape, eg. 20 pixels square.
   - Set the fill colour to a high contrast colour (eg. dark grey) and turn off the stroke
   - zoom the view, move around.

   Expected result:
   - the rectangle should appear pixel-perfect (sharp) against the pixel grid, with no anti-aliased bluring
   - the view should acurately update when I zoom and move around to display pixel perfect artwork

   Actual result:
   - the rectangle is bordered… more

   4 votes

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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7. Сonverting a type object from Area to Point replaces soft breaks with paragraph breaks

   Illustrator's 'Convert To Point Type' should not change soft line breaks to paragraph breaks, as the GIF shows.

   Thanks to John Goodman for reporting that.

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   16 votes

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Freeform Gradient / Gradiente Livre - Problemas com objeto expandido

   [HELP] [Free Gradient] Guys, I have a problem that I can't solve. I created a vector icon that is joined and expanded. When I apply Gradient Free it appears normal. But when I resize the object it is "losing the gradient". I recorded the screen. I've tried everything here, do you know how to solve it? The editable file is there: https://drive.google.com/file/d/1aP40Rzv_zUG0MZSqTp16ZfJsnRlMLPME/view?usp=sharing

   Thank you guys

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   [AJUDA] [Gradiente Livre] Pessoal, estou com um problema que não consigo resolver. Criei um ícone em vetor que está unido e expandido. Quando eu aplico o Gradiente Livre aparece normal. Mas quando eu redimensiono o objeto, ele está "perdendo o gradiente". Já tentei de tudo aqui, vocês sabem como resolver? O arquivo editável está ai: https://drive.google.com/file/d/1aP40Rzv_zUG0MZSqTp16ZfJsnRlMLPME/view?usp=sharing

   Obrigado pessoal!

   [HELP] [Free Gradient] Guys, I have a problem that I can't solve. I created a vector icon that is joined and expanded. When I apply Gradient Free it appears normal. But when I resize the object it is "losing the gradient". I recorded the screen. I've tried everything here, do you know how to solve it? The editable file is there: https://drive.google.com/file/d/1aP40Rzv_zUG0MZSqTp16ZfJsnRlMLPME/view?usp=sharing

   Thank you guys

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   [AJUDA] [Gradiente Livre] Pessoal, estou com um problema que não consigo resolver. Criei um ícone em vetor que está unido e expandido. Quando eu aplico o Gradiente Livre aparece normal. Mas quando eu redimensiono o… more

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   6 votes

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   1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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9. Add Anchor Points adds sharp points on smooth curves (and converts smooths to sharps)

   If I have an circle with 4 smooth points and use Add Anchor Points command to add points to it, all new four point become sharp instead of smooth.

   Also, there are reports that Ai also convert original smooth points to sharp also, and this behaviour differs from platform to platform.
   Here is the link to the Twitter thread: https://twitter.com/onthehead/status/1516964920385961985

   4 votes

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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10. Illustrator is incompatible with Windows 11 sleep mode

    My Windows 11 laptop (Samsung Galaxy Book Pro 360) heats up and excessively drains battery when Illustrator is open and the laptop has been put into sleep mode. My laptop heats up even more while been plugged in and in "sleep mode" with illustrator open. These issues has forced me to use the hibernation mode for example during commuting.

    2 votes

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Started (Available in general build)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team made some fixes in the latest general release 30.7 to fix the problem with the sleep mode. Can you please give it a spin and comment if it helps?

11. Cannot Successfully Get Into Project

    AI opens normally but when I start a new file things go awry. The home screen image remains "ghosted" over the blank project. Any side panel I open and close will then appear as if it is both open and closed at the same time. If I toggle the visability of the layer then it sort of clears the project screen to an almost normal looking project start (as in it clears the ghosted panels and home screen) but I cannot draw or do anything on the project. I am not experiencing any performance issues as far as lag or slow behavior. AI is snappy and responsive just unusable.

    This issue is happening on my laptop running windows 10. I am new to AI and have been having no issues with it on my desktop. This is the first time attempting to use my laptop. This is happening on AI 26.0.3

    AI opens normally but when I start a new file things go awry. The home screen image remains "ghosted" over the blank project. Any side panel I open and close will then appear as if it is both open and closed at the same time. If I toggle the visability of the layer then it sort of clears the project screen to an almost normal looking project start (as in it clears the ghosted panels and home screen) but I cannot draw or do anything on the project. I am not experiencing any performance issues as far as lag or… more

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    3 votes

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. 透明部分を含むグレースケールモードのPSDファイルを配置するとGPUプレビューできない。

    オペレーティングシステム　macOS 10.15.6（imac20,1 32GBmem/1TBSSD/AMD Radeon Pro 5300_4GB）
    Illustrator CC ver.25.2.3

    問題が発生したときに実行していた手順
    1. CMYKドキュメントをGPU表示で編集中に透明部分を含むグレースケールモードのPSDファイルを配置する。
    2. GPUプレビューからCPUプレビューに切り替わり、以降、Illustratorを再起動するまでそのドキュメントでは先程の配置画像を除去してもGPUプレビュー表示に戻せない。

    想定していた結果
    GPU表示が正しく機能する。

    実際の結果
    CPU表示に強制的に切り替わってしまい、GPUプレビュー表示に出来ない。

    RGBモードのドキュメントではこの症状は発生しません。透明部分を含む画像形式であっても他の形式ではこの問題は発生しません。また、Windowsでは起きないとの報告を受けています。
    以下のコミュニティスレッドをご参照下さい。
    https://community.adobe.com/t5/illustratorフォーラム/gpuで表示-が使えなくなる/m-p/12040056#M25098

    40 votes

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    8 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

13. Dashed line not working

    I have the latest build of Illustrator 2021 for macOS Big Sur. When I try to apply the dashed line feature to lines or shapes, the effect does not show up. It’s as if I never clicked it. What’s going on here? I’ve never experienced this in past versions of Illustrator. I even tried deleting my preferences. Still nothing. This is so frustrating!

    14 votes

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    13 comments  ·  Strokes  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,

    Thanks for reporting this issue.
    Unfortunately we are not able to reproduce this issue.
    Could you please provide a video, test file or steps of the workflow with which you are facing this issue and share with us. Kindly share the above with us in a Zip file at sharewithai@adobe.com . Please mention the title of this issue as the subject of the mail.

    Regards,
    Ankit Goyal
    Illustrator Team

14. Illustrator Arabic text issue

    Mac Os Big sur Version 11.6

    Illustrator 26.0.2

    Steps done -​ Opened existing files in 2022 version and the text was showing different as it shows in 2021 version. this issue with all the Ai files.

    To show the issue, a screenshot is added below.

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    7 votes

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

15. White lines added around exported JPGs

    When I'm exporting images from Illustrator using 'Export Assets', often white lines or lighter lines are added on random edges of the images.

    Screenshot shows image in Illustrator and exported image showing lighter row of pixels on image edge.

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    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. Windows版Illustratorで図形を描画すると、マウスカーソルの移動に沿って大量に生成される

    OS : Windows 10
    CPU : Core i5-9300H
    GPU : Geforce RTX 2060
    Illustrator : 26.0.2

    Windows版Illustratorで図形を描画する際に、マウスカーソルの移動に沿って図形が大量に生成されてしまいます。

    PC起動直後にIllustratorのみ起動している状態では発生しないことは確認できていますが、上記のバグが発生するタイミングはまちまちであり、どういった条件で発生するかの特定は難しいです。

    以下のフォーラムで報告されている現象と同様です。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E9%95%B7%E6%96%B9%E5%BD%A2%E3%83%84%E3%83%BC%E3%83%AB%E3%81%AA%E3%81%A9%E3%81%AE%E5%9B%B3%E5%BD%A2%E3%83%84%E3%83%BC%E3%83%AB%E3%81%A7%E3%83%89%E3%83%A9%E3%83%83%E3%82%B0%E3%81%99%E3%82%8B%E3%81%A8%E8%BB%8C%E8%B7%A1%E3%81%AB%E6%B2%BF%E3%81%A3%E3%81%A6%E5%A4%A7%E9%87%8F%E3%81%AE%E5%9B%B3%E5%BD%A2%E3%81%8C%E5%87%BA%E6%9D%A5%E3%82%8B/m-p/8631161?profile.language=ja

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    4 votes

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    4 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた現象ですが、ご使用のマシン環境に依存した問題と思われます。

    お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

    よろしくお願いいたします。

    Illustrator チーム

17. reading XMP data in scripts broken by 25.4 update.

    Illustrator 25.4 update broke scripts that try to read XMP data that worked in previous versions of Illustrator. This is the Mac version (have not tried in Windows).

    It appears to be getting the error on this line:

    ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');

    Comparing the frameworks in the package contents for 25.3.1 vs 25.4, the AdobeXMPScript framework appears to be missing in 25.4.

    Below is an example script to read font data that worked in 25.3, but errors loading the library in 25.4

    // load XMP Library

    function loadXMPLibrary() {

    if (!ExternalObject.AdobeXMPScript) {  
    
       try {  
    
           ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');  
    
       } catch (e) {  
    
         alert('Unable to load the AdobeXMPScript library!');  
    
         return false;  
    
       }  
    

    }

    return true;

    }

    // unload XMP Library

    function unloadXMPLibrary() {

    if (ExternalObject.AdobeXMPScript) {  
    
       try {  
    
           ExternalObject.AdobeXMPScript.unload();  
    
           ExternalObject.AdobeXMPScript = undefined;  
    
       } catch (e) {  
    
         alert('Unable to unload the AdobeXMPScript library!');  
    
       }  
    

    }

    }

    // list used fonts

    function list_fonts () {

    var doc = app.activeDocument;
    
    var fontsInfo = [];  
    
    loadXMPLibrary ();  
    
    fontsInfo.push (getFontsInfo (doc.fullName));  
    
    unloadXMPLibrary ();  
    
    var info = fontsInfo.join ('\n\n');
    
    return info;
    

    }

    // search used fonts

    function getFontsInfo(file) {

    var arr = [],

       xmpFile, 
    
       oXmp, 
    
       fontNumber, 
    
       i, 
    
       path, 
    
       fontfamily, 
    
       fontface, 
    
       ns = 'http://ns.adobe.com/xap/1.0/t/pg/';  
    

    xmpFile = new XMPFile(file.fsName, XMPConst.UNKNOWN, XMPConst.OPENFORREAD);

    oXmp = xmpFile.getXMP();

    fontNumber = oXmp.countArrayItems(ns, 'xmpTPg:Fonts');

    xmpFile.closeFile(XMPConst.CLOSEUPDATESAFELY);

    if (fontNumber) {

       for (i = 1; i <= fontNumber; i++) {  
    
           path = XMPUtils.composeArrayItemPath(ns, 'xmpTPg:Fonts', i);  
    
           fontfamily = oXmp.getStructField(ns, path, XMPConst.TYPE_FONT, 'fontFamily');  
    
           fontface = oXmp.getStructField(ns, path, XMPConst.TYPE_FONT, 'fontFace');
    
           arr.push([fontfamily+' '+fontface]);
       }  
    

    }

    return arr.join(', ');

    }

    alert ("Fonts used in this document: \n" + list_fonts ());

    Illustrator 25.4 update broke scripts that try to read XMP data that worked in previous versions of Illustrator. This is the Mac version (have not tried in Windows).

    It appears to be getting the error on this line:

    ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');

    Comparing the frameworks in the package contents for 25.3.1 vs 25.4, the AdobeXMPScript framework appears to be missing in 25.4.

    Below is an example script to read font data that worked in 25.3, but errors loading the library in 25.4

    // load XMP Library

    function loadXMPLibrary() {

    if (!ExternalObject.AdobeXMPScript) {  
    
       try {  
    
           ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');  
    
       } catch

    … more
    22 votes

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    6 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Illustrator Engineering responded

    We have the fix available in the latest prerelease build 26.0

    Please update Illustrator using Adobe Creative Cloud application to the latest prerelease build from prerelease section

    Warm Regards,
    Aishwarya G Gadodia

18. M1 Apple McBook - Crashing

    I just got a new MacBook Pro with the M1 Apple chip. Illustrator keeps freezing and crashing. It also causes my whole computer to crash! I heard many other people are having the same problem. It is unusable by this point!

    77 votes

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    78 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    This issue (entire M1 MacBook system freezes) is fixed for AI 25.0.1 and 25.1 This fix takes effect in a day's time, if you still face this entire system freeze then please follow the steps to update:

    1). Backup your preferences and launch Illustrator with fresh preferences

    2). Quit and re-launch Illustrator once again

    3). Use Illustrator in your workflow.

    If you see AI crash and entire system is not freezing then please create a new issue.

19. GPUパフォーマンス使用時のガイド・グリッドのバグ

    GPUパフォーマンスのチェックを入れた状態でガイドやグリッドのスタイルを点線にすると動作が急激に重くなる

    7 votes

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    Under Review  ·  0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. Illustrator stopped reading certain .tif files after update to version 26.0.2

    My illustrator stopped reading certain .tif files immediately after update to version 26.0.2. I reverted back to 26.0.01 and everything works as usual. I uploaded an example .tif file I had an issue with.

    • 

    7 votes

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    2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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