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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8152 results found

  1. Old illustrator files opening distorted and flattened on 1 layer

    Lots of crazy things happening since updating Illustrator to 2022 from the 2020 version. Text on ellipse paths are uneditable, text on ellipse paths are misaligned, and layers are flattened.

    No issues with files that don't have ellipse paths so not sure if this is a text on path issue or a ellipse issue.

    1 vote

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  2. 貼り付けたテキストの末尾に不明な何かが混入する現象について

    【OSおよび Adobe Illustrator (デスクトップ版) のバージョン】
    Windows10 v21H2
    2020:24.3.2 発生しない
    2021:25.2.x 発生する
    2021:25.4.2 発生する
    2022:26.1 発生する

    【問題が発生したときに実行していた手順】
    1. メモ帳等の別のアプリケーションにある書式情報のないテキストをコピーする
    2. Illustratorにて、テキストポイントやテキストエリアを作らずに貼り付ける

    【想定していた結果】
    手順1でコピーしたテキストがIllustrator上に貼り付けられる

    【実際の結果】
    テキストの貼り付け自体はできますが、末尾に“何か”が混入します。

    曖昧な表現になっていますが、“何か”は設定するフォントによって見えたり見えなかったりします。Arialにすると白四角で表示されます。
    アートボード上では選択やコピペができますが、検索フォームに貼り付けることはできませんし、メモ帳等に貼り付けることもできません。
    情報パネルで確認すると「Unicode:0x0000」と表示されます。

    1 vote

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  3. Issues saving CMYK vector as PNG

    I am trying to save my vector as a PNG file, something simple, and it looks good on the Artboard, but for some reason after saving it, it changes some colors, like some sort of blending mode effect and I tried everything, still not working. The RGB vector is being saved just fine, is the CMYK version that I am having issues with.

    2 votes

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  4. Illustrator tried, but could not save the file .

    I couldn't save any of my workfiles, Is there any way to rectify this

    1 vote

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  5. Unable to create "New Folder" when saving file on Windows 11 Pro PC!

    When working on a job, I get to the point of wanting to create a New Folder to save in. However when the File Directory comes up in Illustrator, I click the New Folder button and nothing happens! Its as if it is not active at all.

    1 vote

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  6. Random text disappearing from box

    Big Sur 11.4
    Adobe Illustrator 25.3.1

    When I open some of my ai files the text inside a text box disappears. If I try to create a new text box to replace that text it keeps disappearing. This only happened to me after updating to Big Sur. It's extremely frustrating as I haven't found a way to work around it.

    First photo is how it appears when I look at a preview of the ai file before opening, second photo is what it looks like when I open the file. (Don't mind the black lines, I wanted to keep that…

    5 votes

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  7. Running Adobe Illustrator 2022 v26.1.0 on MacOS Monterey v12.1 and the artwork disappears when I zoom in more than 900%.

    I can use the direct selection tool to show the outline of the artwork, but the entire artwork is in the background color, grey.

    1 vote

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  8. Changing the color of a shape doesn't record as a change to be saved

    This bug happens when I open an AI document, select a shape and change it's color using the "Color" panel. After doing this, the "Save" option in the "File" menu is grey, meaning that's no change to be saved, which is not correct. This is a problem because multiple times I needed to open a documento just to change a color and when I hit "Ctrl + S" that change doesn't get saved.

    1 vote

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  9. how can a note have more than one value?

    this file shows a situation where the note shown in the attribute panel differs from the note visiblefor a script. There were about fife occurences in a file of about 500 art objects. I picked one and removed everything else, and also replaced the artwork by a plain rectangle.

    To view the error, select the square and view the attribute panel
    Then run this extendscript:
    var doc = app.activeDocument;
    var obj = doc.selection[0]
    alert(obj.note)

    BTW: I could set proper values with a simple jsx that sets the note from the contents of a text field

    1 vote

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  10. When I try to change the language for the whole document it doesn't work. I change it and when I open it again it has the old language.

    When I try to change the language for the whole document it doesn't work. I change it and when I open it again it has the old language.

    3 votes

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  11. AMD Radeon Pro 580 rendering bug

    Hi, I have a 2017 iMac Retina 5k 27", 64GB RAM, Mac OS Catalina 10.15.7 with AMD Radeon Pro 580 GPU, 8Gb VRAM, driver version 01.00.931, Illustrator 25.4.1. I am getting odd effects in rendering of linear gradients where angular areas of colour appear at higher magnifications. If the GPU is turned off in Illustrator prefs the effect disappears. Please see screenshot attached showing the effect with GPU. Is there a fix for this, please?

    2 votes

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  12. テキスト操作時のIビームの点滅が早すぎる

    Illustrator 26.0 (Intel/Ja_JP)
    macOS10.15.7

    テキスト入力時のIビームのフリッカが強すぎる。Tツールにてマウスカーソルを移動し挿入点を変更した際に特に早くなります。現象の動画を添付します。
    入力時はカーソル付近を注視するため図形明滅刺激の影響による健康被害の発生につながる可能性もあります。ver.25の仕様に戻していただきたいと思います。
    また、M1でも同様の挙動との報告を受けております。

    2 votes

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    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきましたご報告につきまして、Ver26.1で改善されておりますのでステータスを変更させていただきます。

    こちらの投稿に関するご報告について、後日何かしらの変更が加わるようなことがある場合には、こちらにてお知らせをさせていただきます。

    今後ともどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  13. Not Responding. Crashing when I go to make a pattern

    Operating system: Windows 10
    Nvidia GeForce RTX 2060 Super
    Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
    31.85GB RAM

    Currently in the process of creating a 40cm x 40cm all over surface pattern design print. So far everything has been fine. My total file size is 435mb.

    When I select my imagery ready to turn in to Object > Pattern > Make
    Illustrator decides that it can't process this, freezes and crashes.
    I am on the most up to date versions of Illustrator and drivers for my RAM.
    I have also tried simplifying my pathways to no avail.

    Does anyone else know…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. Preview of color selections (AI 26.0.2)

    I am from Release of Illustrator, which the preview of color selections, if activated, does not allow me to enlarge over 1200%, because the screen becomes all gray. I tried in preferences> performance to activate and deactivate the GPU, without any change. I tried to trash all the preferences, without any change. I tried to uninstall Illustrator, without any change.

    [Sono da diversione release di illustrator, che l'Anteprima di selezioni colori, se attivata, non mi permette di ingrandire oltre il 1200%, perchè lo schermo diventa tutto di colore grigio.
    Ho provato nelle Preferenze > Prestazioni ad attivare e disattivare la…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  15. Illustrator v26.1 - save file after assigned color profile does not work

    Illustrator v26.1
    Windows 10 Enterprise

    When opening an illustrator file created under a previous version of illustrator that was saved and/or created without a color profile assigned (not color managed), with color settings set to inform/warn the user of the missing profile, assigning the profile at file open when the prompt is displayed or clicking OK with "leave as is (don't color manage)" selected and then selecting edit > assign profile and assigning a color profile...

    then saving the document with ctrl+s or File > save does not save the file with the assigned color profile. Opening the file again…

    1 vote

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  16. デザインが表示されなくなる

    環境: M1 Mac mini OS 12.1 / Illustrator 26.0.2

    ピクセルビューにして300%以上ズームするとなにも表示されなくなる。また、比較的パスやオブジェクトが多いデータについては100%時でもなにも表示されなくなってしまう。CS6ではちゃんと表示されます。GPUにしてもCPUレンダリングでも結果は同じです。

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた現象ですが、最新版「ver.26.2.1」でも再現できませんでした。

    ご使用のマシンが「macOS 12.1」ということですが、現時点では Illustrator はサポート対象外となっておりますので、ご了承ください。

    いったんこちらのレポートは対応完了とさせていただきます。

    よろしくお願いいたします。

    Illustrator チーム

  17. Locked background objects unlocking/moving when using lasso selection tool

    When I select using the LASSO tool, on screen shows the correct points have been selected, but when I then try to move just these selected points, Illustrator also moves the LOCKED background objects underneath. This error does not happen when I select using other tools. This is clearly a bug!

    33 votes

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    26 comments  ·  Tools  ·  Admin →
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    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  18. Missing Glyphs on PDF export in Illustrator v26.1

    When exporting a document using Lora font (https://fonts.google.com/specimen/Lora), the colon character changes to a strange symbol.

    It's the same issue that was happening in Indesign (and was fixed on February)
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44385984-missing-glyphs-on-pdf-export-in-indesign-v17-0

    Info:
    Windows 10 Pro 21H2 (latest updates until yesterday)
    Illustrator v26.1 (64bit)

    A friend in MacOs tested exact the same file (latest OS and AI) and no problem on exportation.

    I think it's affecting only windows users!
    Sorry my bad english.

    1 vote

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  19. BUG: Can't downloaded .ai file by adobe site

    when I try to download the file proposed by adobe "final-flora-design-sample.ai" in creating 3D graphics in illustrator, it gives me an error. After I say "allow" on the site, I get an error on creative cloud. I have all free access to download from the adobe site... at every download attempt it offers me the same error

    1 vote

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  20. flickering guide lines

    In Illustrator 25.4.1 one cannot use the guides while Astute Plugins active! What did you do Adobe? While selecting objects the guide lines will appear blink think suddenly while someone click drags the mouse as long as one releases the mouse button again. While dragging objects, the guide lines will be fine, but with nothing selected, click drag will cause flickering guide lines.

    VIDEO on youtube: https://youtu.be/r_GMXaUSH5w

    1 vote

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