Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
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Low performance after Windows 10 november 2019 update
After updating Windows 10, illustrator becomed very slow both in file opening than commands execution ("application not responding" for minutes each time).
I uninstalled illustrator release 24 and tryed the 23, that performed very well in the past, but the problem persists.2 votes -
Illustrator keeps crashing
Illustrator keeps crashing on MacBook Pro
14 votes -
Illustrator crashes when using Image Trace
Illustrator has been continually crashing when I use the Image Trace tool. I have been using it on the "Sketched Art" setting with an image file that is 20in x 13in @ 300dpi. Also, I have noticed that when I start to manipulate the advanced options, this is when it crashes most often.
I am using Illustrator CC on Mojave OS.
4 votes -
Illustrator freezes after trying to paste an HD-picture from the clipboard into Area Type
Trying to paste HD-picture from the clipboard in area type text block - Illustrator perceives the picture as a set of characters and can not cope with the amount of information.
Expected result: The action should not have a visible result, or there should be a warning about an invalid action
- Open Illustrator
- Open some of HD resolution pictures (PNG, JPG) in the Illustrator
- Select the picture (CMD+A)
- Embed the picture if it is linked
- Copy the picture (CMD+C)
- Select the Text Tool, and make one-click anywhere in a workspace of the document to start a text block.
- Paste from…
2 votes -
Could not 'crop image'
- Catalina 10.15.1
- Illustrator 2020 latest version, 24.0??
Could not use the cropping tool to crop the image.
2 votes -
Sunburst shape distorted when saving Illustrator (Version 24.0.3) file to PDF
Sunburst shape distorted when saving Illustrator (Version 24.0.3) file to PDF. I have created a sunburst shape in illustrator using a circle shape, then adding a dashed like stroke. The file looks totally fine in illustrator and also when I save it as a PNG and JPG, but when I save it as a PDF the sunburst is distorted (uneven lines). I even sent an illustrator file to a printer and my prints arrived distorted, which means they had the same problem. They are also using the latest version of illustrator. Is this a bug?
The larger file shows the…
1 vote -
Illustrator crashes when I copy/cut images with Pantones.
When I copy or cut an image in my document, my illustrator v24 crashes for some minutes.
1 vote -
Keyboard input lag 24.0.3
Keyboard input lag in 24.0.3, not present in Catalina
1 vote -
Copy objects from Illustrator to Photoshop
I'm not able to copy objects from Illustrator (2020) to Photoshop (2020).
I work on a mac OS High Sierra 10.13.6
2 votes -
UI goes crazy after Separations View and 'Clinging' bounding boxes?
Hi
Have a couple of bugs which constantly keep cropping up.
When using the Separations Preview, after turning it off again, I get white lines over the screen when scrolling around the page. The more I scroll, the more appear. I can rectify by floating the window, but that's not really a 'fix'...
Randomly/Occasionally I get a bounding box which 'sticks' to one item on the artboards – so whatever obect I select, the selection/bounding box will highlight both that and other object. Seems to randomly un-stick itself, but usually only sorted by closing the file.
2 votes -
Bringing object forward with (Ctrl + ] ) nudges left/right instead of bringing forward.
There is an Illustrator bug I have previously and am currently experiencing that makes an object nudge to the right/left when trying to bring an object forward. I've had this happen on Windows 7 and Windows 10. There is obviously a workaround for this, i.e. View Outlines > Select > Bring object to front / Cut Paste in Front / Paste in Back, Save and Restart Illustrator etc. but it is counterproductive to efficiency.
Background: I'm a 10 year+ agency professional who specializes in UI design, illustration and branding.
6 votes -
user interface does not hold settings of brightness
The user interface does not hold the brightness settings. When illustrator restarts, many times it does not sustain the brightness setting from the last session
1 vote -
Expand greyed out for Blended variable width strokes
Create a stroke with variable width profile.
Duplicate it.
Blend he two with some steps.
Try to expand the Blend:
It's greyed out - only expand appearance is available.2 votes -
double rulers
I've isolated exactly when this occurs. If I use the preflight panel, then go into overprint preview mode, it happens when I exit overprint preview mode in the preflight panel. At that point, the top ruler becomes two rulers. It happens maybe 70% of the time. Furthermore, when this happens, the cursor becomes offset by the same size as the lower ruler. The cursor is off by something like 3/4 inch. It's easy to resolve it. Control/Y and Control/Y again and it resolves, but it keeps coming back. This only happens on my Mac which is from around 2014. It…
1 vote -
Unable to skew individual words/letters in type
In previous versions of illustrator, you were able to skew individual words/letters from the character menu. That option has been replaced by an option to rotate.
Distorting highlighted text distorts the whole box of type. The font I'm working with does not have and italics and I need this option to italicize specific words.
I am using 23.0.6 on a mac with OS Mojave 10.14.6.
I'm attaching screenshots of this feature in InDesign so you can see what this used to look like in illustrator, as well as a screenshot of the new character panel in illustrator where it's missing.…
3 votes -
Gray "Radial" Appears when using the shape tools
When I go to create and then manipulate shapes, this gray triangle shape appears. I can move a shape and make it "disappear" for a moment, but it keeps coming back. My artboard/work area turns black after a few minutes. Effectively, I can't use Illustrator due to this issue?
Ah - I was trying to use the shape builder tool, zoomed out, and then it all turned yellow...2 votes -
Character/paragraph style incompleteness
Creation of Character/paragraph style is not undoable.
You can undo any operation before and after but creation of Character/paragraph style does not get into "undo" list. You have to delete it manually from styles list.Select text\paragraph, make Character/paragraph style. Selected text/paragraph is not set instantly to this newly created style but it should.
6 votes -
When exported for screens, pictures that are rotated are extremely pixelated. And 300x300 resolution for PNGs is not big enough.
When exported for screens, pictures that are rotated are extremely pixelated. And 300x300 resolution for PNGs is not big enough. I am working with letter and A4 formats, it is not convenient to enlarge my artboards every-time I export.
4 votes -
Illustrator crashes with every use. First, the drop menus depopulate, next the save dialog box dissapears, and then the program freezes
My issues with illustrator 2019 started with previous update, but I'm running Windows 10 Pro 1903 and it's still a problem. Seems I've been lucky though to have this only happen to me recently. People have been raising their hands on this being an issue for them since October 2018! Unbelievable. So what's the solution?
4 votes -
24.02 still hangs
24.02 still hangs, occurs when you try to print a file or close a file...is there any suggestions that can be made to fix this?
1 vote
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