Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7689 results found
-
BUG: Workspace panels jump from one screen to another when I click on the "stroke" panel
Details of your operating system and version of Adobe Illustrator
Mac OS 10.12.6
AI 23.0.3The steps you were taking when you experienced the issues
Apply stroke colorWorkspace panels jump from the screen where they are set to appear to another screen. I use an Apple Cinema Display (aluminum bezel) and an Apple 27" display with my MacBook Pro (Retina, 15-inch, Mid 2015)
2 votes -
Drop Shadow Bug on Modal Dialog version 23.0.6 (64-bit)
When any additional option opens in the middle of the screen, it leaves the outline of its drop shadow after the dialog box has been closed. It will only go away if I completely restart my computer.
This is a major inconvenience and it's unreasonable to be expected to restart my computer every time I want to browse different options.
I've attached a screenshot showing the bug - I had the different stroke profiles opened. The issue happens when ANY option dialog box opens on the screen.
1 vote -
Mirrored objects with freeform gradient applied loose their fill
When drawing a picture of several parts, each of which is filled with freeform gradient there is a problem as soon as you select the entire object gradient disappears on one of the parts or strays
6 votes -
ILLUSTRATOR
I cannot express enough or write enough about how terrible adobe is. I have to use it for work and my program constantly crashes leaving me recovery files which is fine except WHEN THEY DONT RESTORE. I JUST SPEND HOURS ON SOMETHING AND THE PROGRAM CRASHED WHILE I WAS SAVING AND DIDNT RECOVER ANYTHING. IM SO LIVID. ******* FIX YOUR ******** ILLUSTRATOR PROGRAM.
1 vote -
pixel error
This happens a lot when I am working in Illustrator, I have to zoom in and out to see the correct color or for not seeing this issue. PLEASE HELP
1 vote -
missing "incorporate image" function in the Links panel menu
Mac os 10.13.6 illustrator CC2018
I don't have the possibility to incorporate images in the links meny panel, the function/option is not even featured, it is missing…
I checked online to see if this function had been moved elsewhere but apparently it should be there, so I guess I'm encountering a bug… and I need to incorporate the images…
Thanks for your help1 vote -
Embedded images are lost when saving as a PDF
When I save a .ai file as a .pdf, many of the embedded .psd images are missing when I open the PDF in Acrobat. I have reinstalled Illustrator (2019) and Acrobat (Pro DC), but the problem persists. I have tried saving using different pdf formats, but the images are still missing in the PDF. If, however, I open the PDF in Illustrator, the images reappear. Thoughts?
2 votes -
Object size change?
Now, the transformation panel reflects the size of a shape plus the thickness of the outline if there is one.
For example, a rectangle of 100x100 with an outline (in the middle) of 1 displays a size of 101x101, 102x102 if the outline is external and 100x100 if the outline is internal.
It's a very confusing change! The previous behavior was much more talkative.
I understand that this reflects the actual size, including the outline thickness, but this should be an option. I did not see myself 3 decimal digits when I want a rectangle of 100x100! :)6 votesIf this happens for you, please check the 'Use Preview Bounds' in Preferences > General. When it’s enabled, Ai will treat strokes and effects as a part of the object’s bounds.
-
Constrain switch (chain link icon) appears as disabled when actually enabled
The constrain switch for w/h in the Transform panel is broken. When the panel is open, the option seems inactive (chain with line through), but is active. Has to be clicked twice to be really inactive.
1 vote -
Export for Screen Window not closing after export
Hello, I am currently running a windows 8 and Adobe Illustrator 23.0.6
I tried to export multiple files to Creative Cloud Storage through the export to screens menu.
I expected the export to screens menu to close automatically after exporting the images.
However this resulted in the export to screens menu remaining on the screen and preventing me from clicking off it. Currently the only way to get rid of this menu is to close down the whole program and restart it.
1 vote -
Double click on color picker in ver 23.0.6-Mac always clashes Illustrator.
Select text box or object => double click 'color picker' => freeze. Need to force quit every time.
MacOS= 10.12.6 Sierra.1 vote -
3 votes
It is not clear on your post which version of Illustrator you are using.
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Please do take a moment to review our support policy for removable and network media if you are using it: https://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html
-
Rotate tool repeatable bug,
Copy by Rotate Tool, Repeatable Bug
OS: Windows 10
Illustrator Version: 23.0.1Steps to reproduce:
- create a box or square
- activate the rotate tool (R)
- click on any corner of the box to move the pivot
- begin rotation
- hold down ALT to initiate copy
- release mouse to end rotation and complete copy
Expected Result:
Copy of object created at rotation specified by tool.Actual Result:
At this point, illustrator will not release the copy and end the rotation. Attempting to select off the tool will not be allowed, as if a modal dialog is up. The only way to regain…5 votes -
Random screen lines
Random lines showing up on screen.
os 10.14.5
ai20191 vote -
Embed images disappears/ becomes damaged after illustrator crash.
It started to happen after I changed to windows 10 and dobe updated the Illustrator version. Prevent this from happening, cause when images are embed I do not have any copies in my computer. They are just there in illustrator and lots of hard work might be lost.
1 vote -
Ai file really slow
I'm working on a file which is running very slow but i can't figured out why. I've followed all the steps in the "Performance" thread but it didn get better
File has a lot of graphics but it seems that the problem isnt my pc, Ram used is only 30% of total Ram
PC specs:
i7 5820k
GTX 980ti
16 gb RAM
1 vote -
AI doesn't expand folders in File > Scripts when you have over some number of nested folders
I have 57 folders inside Scripts root folder.
They are well-organized and have several levels of hierarchy:
10 general folders containing (or not) files and folders. The deepest level is 3 folders.
AI ignores folder content at I would say folder 54 and doesn't expand the last three. Clicking won't help.
Do you have any limitations for nested folders in AI?
Why it is not documented then?
Anyway, fix it, please.
Fix at least something besides your fresh CC 2019 bugs (that you still don't fix).14 votes -
Global colours don't seem to be preserved in freeform gradients
I have complex files that are made up of multiple gradients to create a 3D effect. Some of the gradients are linear and some are freeform. I am currently in the process of creating artwork files for both print and digital. To create the digital files I am converting all the files to RGB. There is a specific brand colour that has a different RGB make up than the standard conversion. I thought, no problem, I'll just update the global colour swatch and it should cascade through. But it doesn't! It does on the linear gradients, but not on the…
4 votes -
crash
CRASHING VERY OFTEN.
I am hard Illustrator user, for over 20 years. For my surprise, this October version crashes almost every day. I reinstalled the sofware in one Dell XPS 8700 Machine and in a brand new Samsung X40 Notebook. In both cases AI still crashing suddenly. Hope you Dev Team guys work ******* this, becaus one of the reasons to use AI was its stability. No more...12 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Not saving work
Illustrator 2019 is not saving my work properly. I save the file, then close and reopen it to find only half the work was actually saved.
5 votes
- Don't see your idea?