8251 results found

1. unchecking "use document bleed settings" box in "Save Adobe PDF" does not remove the bleed from the saved file.

   version illustrator 30.1
   windows 11
   issue also replicated on illustrator 30.0 on a mac
   1: create new document with some amount of bleed in "document setup"
   2: save as .pdf will bring up "Save Adobe PDF" Dialog
   3: uncheck "use document bleed settings" box and save the .pdf
   4: open document saved in step 3, it still has the document bleeds that should have been removed by unchecking the "use document bleed settings" box

   the print dialog box also has the use document bleed settings check box, it works correctly when I print to a .pdf file with the "use document bleed settings" box unchecked

   version illustrator 30.1
   windows 11
   issue also replicated on illustrator 30.0 on a mac
   1: create new document with some amount of bleed in "document setup"
   2: save as .pdf will bring up "Save Adobe PDF" Dialog
   3: uncheck "use document bleed settings" box and save the .pdf
   4: open document saved in step 3, it still has the document bleeds that should have been removed by unchecking the "use document bleed settings" box

   the print dialog box also has the use document bleed settings check box, it works correctly when I print to a .pdf file with the "use… more

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   Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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2. Breaks in gradients along/across strokes / meshes not rendering/pixels missing

   I'm having issues with exporting artwork from Illustrator, which features a stroke (100pt, round cap) with a gradient (2x colours in gradient, applied along the stroke).

   My operating system:
   MacOS Tahoe 26.2

   The version of Adobe Illustrator (desktop):
   • V30.1and a version 2x updates before
   • A member of the Adobe support group tested my supplied file against other versions of Illustrator and found it is reproducible in at least Illustrator 2023.

   The steps you were taking when you experienced the issues:
   1. Selected File > Export > Export as
   2. Selected ‘PNG’ from format dropdown
   3. Selected ‘Use Artboards’, ‘All’
   4. Clicked ‘Export’
   5. From PNG options export window selected:
   - Resolution: High (300ppi)
   - Anti-aliasing: Type Optimised (hinted)
   - Interlaced: Left unchecked
   - Background colour: Transparent
   6. Clicked ‘Ok’

   Your expected result and the actual result:
   My expected result: A solid gradient along my path in my preferred exported format.
   Actual result: A path with weird white breaks, almost like some pixels are missing or are not rendering correctly.

   Other info for reference:
   I've tried:
   • Exporting a png directly from illustrator, it appears
   • Expanding the stroke and exporting, it appears
   • I've started a new doc and pasted it in there and exported, still appears
   • I've increased the resolution of gradients in my doc setup setting, still appears when exporting.
   • I’ve exported the png with CPU preview switched on, still appears
   • I’ve exported the png with CPU preview switched on and ticked Optimise Art in the PNG settings, still appears.
   • Added extra points to the path, still appears. Note from community member that suggested this and tried themselves on my supplied file: “I didn't see any of the strange glitches along the stroke in GPU Preview regardless of zoom level. But they did show up when switching to CPU Preview. I found that I could make a lot of the tiny white glitches disappear by adding more anchor points to the path. The white glitches also tend to change position or appear/disappear depending on the zoom level. Adding points isn't a 100% good approach though. Even when adding a lot of points to the path a couple white speckles might still appear depending on the zoom level.”

   When it does NOT appear:
   • Placing the AI file into indesign, exporting it as a png
   • Exporting as a jpg from Illustrator
   • When you expand the stroke with a solid colour, then manually set the gradient with the free form gradient setting and adding in your points to create the gradual fade from one colour to another. > my current solution to the problem

   I've checked the artwork and there's no extra points, weird shapes sitting on top of the path. I've given the artwork file to another colleague and posted it in the adobe support group and no one can figure out what the issue is.

   Link to Adobe Support group post: https://community.adobe.com/t5/illustrator-discussions/breaks-in-gradients-gradients-not-rendering/m-p/15664487#M461183

   Attached Gradientglitchstroke.pdf > artwork file.
   And screenshot showing the glitches

   I'm having issues with exporting artwork from Illustrator, which features a stroke (100pt, round cap) with a gradient (2x colours in gradient, applied along the stroke).

   My operating system:
   MacOS Tahoe 26.2

   The version of Adobe Illustrator (desktop):
   • V30.1and a version 2x updates before
   • A member of the Adobe support group tested my supplied file against other versions of Illustrator and found it is reproducible in at least Illustrator 2023.

   The steps you were taking when you experienced the issues:
   1. Selected File > Export > Export as
   2. Selected ‘PNG’ from format dropdown
   3. Selected ‘Use Artboards’,… more

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   6 comments  ·  Gradients  ·  Delete…  ·  Admin →
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3. Libraries Panel Freeze & Distortion Glitch

   Persistent issue occurring on operating system: macOS Sequoia 15.7.2 with model: MacBook Pro (16-inch, 2021)
   Occasionally occurring up on brand new computer macOS Sequoia 15.7.2 with model: MacBook Pro (16-in, 2025)
   Both computers are on Adobe Illustrator Version: 30.0 (issue also occurred on 29.6.1)

   Steps to Reproduce:
   - Launch Adobe Illustrator.
   - Open the Libraries panel (Window > Libraries).
   - Work in Illustrator for a period of time (issue does not occur immediately but happens consistently enough throughout day to interrupt working ability).
   - Attempt to interact with the Libraries panel.

   Expected Result: The Libraries panel should display correctly and allow selection of assets.

   Actual Result: The Libraries panel graphic stretches vertically and becomes disproportionate. Items in the panel are no longer selectable. The only temporary fix is quitting Illustrator and reopening it, but the issue eventually returns. Typically occurs 10-15 times a day on this computer.

   Summary of Troubleshooting Attempts:
   - Verified issue persists across Illustrator versions (29.6.1 and 30.0).
   - Cleared Creative Cloud Libraries cache (~/Library/Application Support/Adobe/Creative Cloud Libraries/ contents).
   - Cleared Illustrator-specific cache (ILST and LIBS folders).
   - Cleared CoreSync cache (~/Library/Application Support/Adobe/CoreSync/ contents).
   - Relaunched Creative Cloud Desktop and Illustrator.
   - Disabled GPU Performance in Illustrator preferences.
   - Verified Creative Cloud and Illustrator are up to date.
   - Issue persists after all steps.

   Additional Notes:
   - Problem began on the 2021 computer after upgrading to macOS Sequoia (did not occur on previous macOS version).
   - Occurs on all macs updated to Sequoia; we have 3 others we decided to hold off on because of this issue.
   - Other Adobe apps do not exhibit this behavior at this point.

   See screenshot for visual of issue.

   Persistent issue occurring on operating system: macOS Sequoia 15.7.2 with model: MacBook Pro (16-inch, 2021)
   Occasionally occurring up on brand new computer macOS Sequoia 15.7.2 with model: MacBook Pro (16-in, 2025)
   Both computers are on Adobe Illustrator Version: 30.0 (issue also occurred on 29.6.1)

   Steps to Reproduce:
   - Launch Adobe Illustrator.
   - Open the Libraries panel (Window > Libraries).
   - Work in Illustrator for a period of time (issue does not occur immediately but happens consistently enough throughout day to interrupt working ability).
   - Attempt to interact with the Libraries panel.

   Expected Result: The Libraries panel should display correctly and… more

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   2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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4. Dotted Guides are not precise in GPU preview

   Guides should allow us to be sure about alignment.
   And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
   These should perfectly overlap the edges of the object aligned!

   Look at the GIF attached

   If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi,

   Thanks for reporting this issue.

   
   

   We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.

   Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

   Please Also let us know if you have been using any 3rd Party plugin while facing this problem.

   Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.

   If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.

   Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm IST.

   Thanks and Regards,

   Aishwarya G Gadodia

   Illustrator Team

   
   

   Hi,

   Thanks for reporting this issue.

   
   

   We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.

   Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

   Please Also let us know if you have been using any 3rd Party plugin while facing this problem.

   Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.

   If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.

   Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm… more

5. Zoom in and out is slow

   In the last version of Illustrator (30.0 on Windows 11), the zoom (mouse, keyboard) does not work appropriately (very slow), making the use of the software almost impossible. This bug was not existing in former version (29.x). Unticking graphics acceleration in parameters panel makes it even worse.
   My config: Windows 11 (French), Intel I9, 32Gbytes of RAM, NVidia Geforce 4080 (581.29)
   Please solve rapidly this bug.

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   Need More Info  ·  4 comments  ·  Performance  ·  Delete…  ·  Admin →
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6. Enclosed Selection mode should work in isolation using the correct scope

   Illustrator today allows to make Enclosed Selection Mode a permanent option, with with the Select Objects only within Marquee option, in Preferences > Selection & Anchor Display, as was requested here and in a separate request at http://illustrator.uservoice.com/forums/333657/suggestions/49503929

   But I still can’t use it fully today.
   I isolate often, and Selection tool does not allow to use Enclosed mode when isolated. For some strange reason it requires the Group Selection tool to do so, as if my scope stays at the document level, and I’m no in isolation! Make Selection tool work in Enclosed mode in isolation, please.

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   0 comments  ·  Selection  ·  Delete…  ·  Admin →
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7. Tilde key for transforming patterns moves the whole shape instead of the fill clipped to it

   Holding down the tilde key ~ when direct selecting a pattern filled object used to give you the option to interactively transform the pattern inside the object. It would override the transform settings for patterns and give you a live preview when transforming (move/scale/rotate) the pattern only.
   This behaves different when moving the pattern in the 2025 and 2026 versions. It will move the object and the pattern and snap the object back when the mouse is released.
   See: https://community.adobe.com/t5/illustrator-discussions/moving-a-pattern-inside-a-shape/m-p/15580218#M457374

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   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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8. Pasting an object with perceptual gradient applied expands it and converts into an image

   1. Create a rectangle and fill it with a gradient (liner/radial)
   2. In the gradient panel, change the method from Classic to Perceptual
   3. Copy the object
   4. Paste the object

   Check the Appearance panel — it’d show the object is now an image, with the original perceptual fill tucked under the pixels!
   And if the object had a stroke, it becomes a group with a stroke in it separated.

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   6 comments  ·  Gradients  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue is reportedly fixed in the latest Beta 30.3.126 build.

   Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.

   If it still works wrongly — please comment back.

9. High GPU load on macOS 26 Tahoe

   Laggy performance and high GPU load.
   Upon investigation, issue isolated to WindowServer when Adobe Illustrator is running, with or without a document open.

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   Need More Info  ·  21 comments  ·  Performance  ·  Delete…  ·  Admin →
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10. "Could not complete Package" after Tahoe upgrade

    After upgrading to macOS Tahoe 26.0, Illustrator (latest version) is unable to Package a file that has links located on a network drive.

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    10 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

11. Fonts change after reopening Illustrator file

    I created a mailer in Illustrator with around 10–12 artboards and exported everything perfectly with the correct fonts. When I reopened the same file after two days to make changes, all the fonts had changed automatically, some text had disappeared, and the layout no longer matched my earlier exported JPGs. The fonts were installed and displaying correctly at the time of the first export, so the issue only appeared after reopening the saved file. I’ve attached the before/after GIF to show the difference.

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    Need More Info  ·  6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. Scale strokes box keeps unchecking

    The "Scale Strokes and Effects" box keeps becoming unchecked making it necessary for me to check preferences for each document.

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    3 comments  ·  Strokes  ·  Delete…  ·  Admin →
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13. Scroll wheel over Opacity input field only affects selected object if the input is NOT focused

    1. Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
    2. Make an object. Keep it selected.
    3. Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
    4. Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
    5. Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or not.

    The settings in the Performance pane of the prefs interact with this:

    If the GPU preview is on, this only happens if 'real-time drawing and editing' is off.

    If the CPU preview is on, this always happens regardless of the status of the real-time drawing switch.

    I observed this on a Mac running OS 14.7.6 and Illu 29.3; this change happened somewhere between 24.3 and 29.3. I just checked 27.8.1 and it has the new, undesired behavior as well. I'll see if I can get the person who brought this glitch to my attention to report their operating system and Illu version here as well.

    This may affect other input boxes, I tried a few different stroke weight boxes and it does not affect them. The original discoverer suggested that other input boxes are affected but only listed the opacity.

    1. Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
    2. Make an object. Keep it selected.
    3. Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
    4. Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
    5. Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or… more
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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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14. The name of the missing link gets trimmed from the left side in the file name field in the dialog

    But why the name of the link in File Name field in the dialog gets displayed trimmed from the left side, even though the input has PLENTY of space in my dialog window?
    This behavior is not new.
    I have my guesses that it’s a legacy behavior, to make sure the name is seen on a smaller screen in the smallest dialog... but Ai probably knows the size of the dialog window and can calculate if it fits?

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Cursor stays invisible after exiting Presentation mode

    How to reproduce:
    Create a multiple artboard document.
    Enter presentation mode.
    Do not move the mouse.
    Use the left and right arrow keys to view all the art boards.
    Note that windows will make the mouse cursor invisible since you are not using it.
    Press ESC to return to normal viewing/editing mode.
    Now the mouse cursor is invisible.

    Work around: If you go back to presentation mode and wiggle the mouse and press ESC while the mouse is visible then the mouse will be visible in normal screen mode.

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Holding Shift ignores Snap to Grid when creating artboards

    When Snap to Grid is enabled, artboards now respect it, both when moved or get created... unless you hold Shift to constrain proportions when resizing or making it a square.

    Totally works for rectangles, I can see no reason to prevent artboards from behaving in a similar fashion.

    Here’s a somewhat similar request about these also misbehaving with smart guides:
    http://illustrator.uservoice.com/forums/601447/suggestions/46604530

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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17. Pencil tool preview not showing

    Hello, in illustrator 29.4 and 29.5 (on windows 11 pro) I can't preview the path while i am drawing with the pencil tool. I checked all the settings and everything is set to see it. I had to downgrade to illustrator 29.2 to use it again

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    13 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    This is fixed and is available now in beta. Please check and share your observations.

    Regards,

    Aishwarya G Gadodia

18. Strokes smaller than 1 pt (or 1 mm) become zero when Stroke Weight down arrow key button is used

    If you set a stroke to 1 pt and click Stroke Weight down arrow key button, it correctly goes to the next smaller value from the dropdown — 0.75 pt.
    But if you do the same with 0.95 or anything smaller than 1 pt, clicking this button instantly makes it zero, skipping all the smaller values.

    It’s even worse if you set stroke units to be non-points — even though there are plenty of smaller values in the dropdown, and 1 mm is much larger than a point, it goes 0 too.

    While Cmd/Ctrl+arrow (not recorded) works fine with points, going 1-0.9-0.8... — for millimeters it works only down to 0.5, and then skips 0.35 and 0.25 (listed in the dropdown) and become 0 again.

    Ai hates other units...
    And we still don’t have hotkeys to jump weights (like we do for font size) — requested here: http://illustrator.uservoice.com/forums/333657/suggestions/32307397

    If you set a stroke to 1 pt and click Stroke Weight down arrow key button, it correctly goes to the next smaller value from the dropdown — 0.75 pt.
    But if you do the same with 0.95 or anything smaller than 1 pt, clicking this button instantly makes it zero, skipping all the smaller values.

    It’s even worse if you set stroke units to be non-points — even though there are plenty of smaller values in the dropdown, and 1 mm is much larger than a point, it goes 0 too.

    While Cmd/Ctrl+arrow (not recorded) works fine with points,… more

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    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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19. Objects invisible after leaving Isolation Mode

    After making changes in Isolation Mode the objects become invisible until I move it. This has been happening to me in many different files.

    Apple iMac M1 Sequoia 15.3.2 (24D81)
    Illustrator 29.4

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    1 comment  ·  Isolation  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team says it’s fixed in Prerelease build 29.6.191.

    The fix is now scheduled to be pushed into the upcoming general release. If you are a part of the PR program, please check if it works.

20. Adding new anchors with Pen tool when Snap to Grid is enabled is treated wrong and inconsistently

    Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)

    Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate adding would happen).

    But for some reason when I try to add an anchor within the magenta circle... a new path gets started.
    Well, OK, the path is too far from the grid node, I guess...
    But then I try to add a point below the one I was able to place — and it gets added! ...even though it’s not on a grid node at all, but at a grid line... OK, but this happens only if I am zoomed out enough, because if I zoom in — it won’t happen, the tolerance hit is detected in the screen space. And even if I try to add an anchor on a path at a grid line intentionally — Ai won’t let me.

    So what we have to do, is to disable Snap to Grid, place points, enable the snapping back, and move each point to snap to grid line intersection again.

    This differs from how snapping to grid happens in other editors. If I try the same in Affinity Designer (using Node tool) — it will offer me to place new anchor on intersections with grid lines, like the second GIF shows.
    I am also told Fontlab catches a mouse click to see if it hits a path first, then adds the anchor, and only then snaps it to the grid — and it makes practical sense as well.

    Perhaps start loving grids?

    Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)

    Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate… more

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    0 comments  ·  Snapping  ·  Delete…  ·  Admin →
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