Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7709 results found
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rotate tool
The rotate tool's anchor point won't stay were I place it when I go to the dialogue box to rotate in degrees.
I updated my Mac OS yesterday and since the update this tool hasn't worked.
I have the latest version of Illustartor 22.0.1.10 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Deleting segment of path for 'Type on path' and than undoing it gives wrong result
I have type on path.
I delete one segment of the path, and text is now overflowing.
I undo deletion, path got restored, but text does not — it is still trimmed, and I have to NOTICE this and drag end marker back.
'Undo' must restore previous state fully.10 votesI am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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In a Group (Isolation mode), cannot set a sub-Group as key-object for alignment
Illustrator CC 2018
Windows 10I have a Group, containing other sub-Groups.
I enter Isolation mode by double-clicking on the Group.
Once inside, I select all sub-Groups and want to set one of them as key-object for alignment. I can't.
It works with single objects but not with sub-Groups. It's very handicapping.10 votesThis issues is no longer reproducible, tested this on 26.1. Closing this issue, please add your comment if you still see this issue.
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Illustrator crashes when opening a file using 'double click' that has missing fonts.
Version: Adobe Illustrator 2018 CC v 22.0.1 (64 bit)
Step 1: I open a blank Illustrator for the first time and it opens fine.
Step 2: I double click a PDF from the back of an email attachment/the desktop etc and the file then tries to open in Illustrator.
Step 3: The file opens but at the same time a blank 'missing font' dialogue box appears and Illustrator crashes. (The missing font is 'Helvetica-bold')
Step 4: I have to close Illustrator using the task manager.
This only happens when the FIRST file I open is opened by double clicking it.…
10 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
some graphics missing when exporting artboard using "export as"
Hello, I am experiencing strange results during artboard export - after export to bitmap file, there is often some part of graphics missing. Latest example is this - the 1pt stroke, visible in editor, is not present on exported image. Simillar result achieved in numerous different cases, ussually some shapes or contours with white color are missing in exported image. I am includign source files, you will have the background photo link missing, but this can be replaced with any colored box with same result. This is dangerous bug, because you have to control your exports carefully, and is easy…
10 votesThe white outlines in the file have Overprint attribute set. White + overprint result in empty objects, please remove overprint attribute from the white objects and try export again.
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Renaming an artboard deletes the original name
in previus version Illustrator if i need to rename artboard without deleting original name, i press in text field of artboard. In new version pressing on this field comes to delete original name
10 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Hide text highlighting on "Hide Edges" (CMD+H)
This was never fixed in CC 2015 - 2017 and the same **** bug is in CC2018.
In ALL previous versions of AI prior to CC2015 (or at least as far back as CS5 when I got Illy), if you selected text with the Text Tool which made the text highlighted, if you then performed the Hide Edges command, the highlight would NOT show... that way you could change the color, Tracking, font size etc of ONLY the SELECTED characters without affecting the others.
The "big deal" here is when you are trying to see the color change take effect…
10 votesHi,
Thanks for reporting this bug Illustrator Team really appreciate this.
We are able to reproduce this issue in house and we are investigating it . -
Properties panel bug
When you edit word in properties panel and you want to change first few letters in word from normal to bold. It will show you change but when you deselect type tools it will change entire word to bold. But if you go trough type panel everything is fine.
And if you change stroke size in properties panel to 0,5 pt it will apply 5 pt, for 0,25 pt 25 pt and for 0,75pt 75pt stroke.
10 votesCompleted (Comments Open) ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
This issue has been fixed in the latest version of Illustrator.
Please update Illustrator to latest version (23.0.4 on MAC & 23.0.3 on WIN) and verify the fix.
Thanks & Regards,
Illustrator Team -
Illustrator splash stays always on top
This really goes for any Adobe program but the programs always pop to the top of all of my windows which drives me crazy. I hate when I'm trying to multi-task only to have the Progress window pop up in the middle of my view. Or worse when the program Window itself jumps to the front. I use this software in a professional setting so I'm always working on something else when my files are loading. Please stop forcing the program and progress bars to the front of all open windows.
10 votes -
Zoom - Scroll Wheel
In Illustrator CC the program seems hardwired to not listen to the tablet settings about scroll wheel zoom or even touch pad zoom. There are lots of people online complaining about this and trying to find work arounds.
I suggest just creating a hard wired button like photoshop did to fix this issue.
This wasn't an issue with Illustrator CS4, so I'm not sure what changed.10 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
[Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen
Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.
Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.
9 votesAs stated in an update at forums, there is a solution.
A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.
If it persists, follow these steps:
1. Close all Adobe apps, including the Creative Cloud desktop app.
2. Navigate to the following folder location:
Mac: ~/Library/Caches/Adobe/CCX Welcome folder
Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\
3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.
4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.
Leave a comment if this resolves the issue or not.
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Context Task Bar flickers when panning with a scroll, using mouse or touchpad
CTB hides itself when we pan.
It looks more or less tolerable when we hold Spacebar to pan, or hold a mouse wheel ('why should someone has access to the panel while scrolling'), but it looks HORRIBLE when scrolling with a wheel or using a touchpad.The panel flickers each tick, making it painful to look at.
Some say it happens for them only with Show Grid enabled, but for me it just happens all the time. Either way, CTB should be smart enough to skip the state update for this type of panning.
9 votes -
下揃えに設定したエリア内テキストを途中で改行すると上にスペースが十分あるにも関わらずオーバーフローする
macOS13.6.7／Windows10・11
Illustrator 28.5再現手順
1.エリア内テキストを作成し下揃えに設定した上でテキストを入力する。
2.任意の部分で改行を入力する。
3.テキストは上に送られずにオーバーフローする。期待する結果
上に十分な余白がある場合はテキストを上に送りオーバーフローさせない。実際の結果
エリア内テキストに余白がある場合でもテキストの位置がそのまま保持されてオーバーフローを生じる。現状の対処方法
当該エリア内テキストに対してストーリーの再計算が生じる処理（移動やカーニング・トラッキング調整等）を行うと正常な体裁に戻る。下揃えにした場合、途中の改行でもストーリー全体の再計算が必要になるのですが、上揃えと同様に改行以降の部分的な再計算だけが行われているように思います。
また、これに気付かずにドキュメントを保存すると、次にドキュメントを開いて当該エリア内テキストを編集しようとした時に体裁が変化するために
「このテキストは、別バージョンのIllustratorで作成されました。……」
のアラートが表示されます。
以下のコミュニティフォーラム投稿もご参照ください。9 votes -
ビットマップ系の効果を適用したオブジェクトをコピーする際に低解像度で処理される
macOS13.6.3/iMac27inch/intel/AMD Radeon5300 4GB
Illustrator ver.26.5〜再現手順
1.環境設定で「リアルタイムの描画と編集」をオンにする。
2.任意のオブジェクトを作成し、「効果→スタイライズ→ぼかし」を適用する。
3.グループ選択ツールで選択しドラッグを開始。ドラッグ中はリアルタイム描画の低解像度表示となる。
4.ドラッグ中にoptionキーをプレス。そのまま任意の位置までいどうする。
5.ドラッグを終了すると当該オブジェクトがコピーされる。通常の移動ではドラッグ終了時に適切な解像度でのレンダリングが行われるが、途中からoptionキーをプレスした場合適切なレンダリング結果とならずリアルタイム描画の状態のままとなる。期待する結果
通常の移動時と同様適切な解像度での結果表示となる。実際の結果
移動中の低解像度の表示のままの結果が得られる。回避方法。
「リアルタイムの描画と編集」を外してリアルタイムの描画をさせないか、ドラッグ開始前にoptionキーを押しておく。この挙動は最終的に行われる実際の解像度でのレンダリングが行われない事による不具合かと考えられます。この影響は
スタイライズに含まれる「ぼかし」「ドロップシャドウ」「光彩」や３Dとマテリアル等のビットマップレンダリングが伴う処理で出ます。今回はoptionショートカット利用のコピーという条件ですが、他にも発生条件が存在するようにも思います。
何にしろ、低品質でデータが保持されると印刷事故に直結します。早急にご対応頂きたいものです。9 votes -
Deselect Artboards command and hotkey problem
When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.
For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.
But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).This is hardly consistent and makes deselecting artboards…
9 votes -
Enter while typing does not get recorded in history as an Undo step
When I type a text in Illustrator and hit Enter to make a paragraph break, it does not get recorded into the history as an operation I can undo. This means all typed paragraphs get clumped in history together and get undone as a whole.
This is not how many other apps do, including InDesign and Word.
Some apps also consider line breaks as an interruption of flow, which would have been handy too.
It is quite similar to this report:
Illustrator does not treat the auto bullets as a separate Undo step
https://illustrator.uservoice.com/forums/333657/suggestions/46954429and is related to this one:…
9 votes -
Pressing Backspace in text gets recorded in History as a chain of separate Clear steps
When we type a text, Ai treats it as one operation, all the time.
Even when we press Enter, the flow is considered to be uninterrupted — and there a bug report about this:
http://illustrator.uservoice.com/forums/601447/suggestions/47038321
Even if an automatic conversion of bullets happen, Ai still thinks it’s not worth undoing — and there is a bug report about this as well: https://illustrator.uservoice.com/forums/333657/suggestions/46954429But for some reason when I hold Backspace to delete a bunch of text, Ai records each deleted symbol as a separate step, despite the fact it’s treated by users as a one operation, eating up the history…
9 votes -
Switching modes in Repeat Options dialog does not change the selected repeat object
Imagine you experiment and convert some art into a Repeat object.
Then you open Repeat Options and see some other variants, like Radial, Grid, and Mirror... OK, you think what do these do? You toggle to them, you set values, you click OK — and nothing you get. These do nothing. You can only change those your object currently have, but not switch the type.- Why can’t I switch the type?
- Why don’t you disable these if they don’t work?
9 votes -
Hyphenation ignores pre-hyphenated words
Many languages have pre-hyphenated words (like 'pre-hyphenated').
When I setup Hyphenation with Before and After values, I expect Illustrator to apply these to each part of a hyphenated word, not to the whole complex word itself, like Ai does in the picture (where the arrow is pointing). Instead, it should prefer the existing hyphen to break a line at, not just one symbol away from it. This forces users to use 'no break' often (which is hard to call) and generally spend more time on editing.
Here is a text example.
Not
pre-h
yphenated
but
pre-
hyphenated...and obviously it…
9 votes -
Scrolling Stroke Arrow Styles Crashes Illustrator
When editing a stroke arrowhead, Illustrator freezes and crashes when I try to scroll down the list of available arrowhead options. It will happen in the properties panel and the other stroke panels. It is 100% repeatable. I can select the arrowhead styles that are at the top of the list no problem, but if I scroll it crashes.
9 votes
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