7711 results found

1. Mega huge trim printer marks in PDF copy, using large canvas document

   AI 25.4.1 / Win10

   ACTION TAKEN:
   Saving a copy of A2 sized AI project as PDF file (print-production style).

   RESULT:
   Extremely huge printer marks in PDF (see screenshots)!
   Tried several PDF versions in saving dialogue with same failed result.

   WORK-AROUND:
   1. Verify artboard size (and PDF document size as well) several times, just to be sure if my mind works OK this morning. And it's working fine (sight of relief :-)
   2. To make printer-ready PDF, original AI file was imported to InDesign (via import, Cmd+D).
   3. Then, upscaled imported graphics to 100% (which made me guess than original AI is somehow saved in 1:10 scale).

   AI 25.4.1 / Win10

   ACTION TAKEN:
   Saving a copy of A2 sized AI project as PDF file (print-production style).

   RESULT:
   Extremely huge printer marks in PDF (see screenshots)!
   Tried several PDF versions in saving dialogue with same failed result.

   WORK-AROUND:
   1. Verify artboard size (and PDF document size as well) several times, just to be sure if my mind works OK this morning. And it's working fine (sight of relief :-)
   2. To make printer-ready PDF, original AI file was imported to InDesign (via import, Cmd+D).
   3. Then, upscaled imported graphics to 100% (which made me guess than original AI… more

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. GPU performance causes screen artefacts

   In AI 25.4, when GPU Performance is enabled, at some point when working on a file, or switching between screens, thin vertical and horizontal black lines will appear. They seem to flash on and off for a second or more as though Illustrator is switching between tabs or other open applications.

   I've tried to take a screenshot/video when this happens but it doesn't show up, if you look at the screenshot/video, it's as though those lines were never there.

   When GPU Performance is disabled, the issue goes away.

   iMac (Retina 5K, 27-inch, 2019)
   3.6 GHz 8-Core Intel Core i9
   40 GB 2667 MHz DDR4
   Radeon Pro 580X 8 GB

   This is now also happening in Photoshop, and again, disappears when GPU Performance is disabled.

   In AI 25.4, when GPU Performance is enabled, at some point when working on a file, or switching between screens, thin vertical and horizontal black lines will appear. They seem to flash on and off for a second or more as though Illustrator is switching between tabs or other open applications.

   I've tried to take a screenshot/video when this happens but it doesn't show up, if you look at the screenshot/video, it's as though those lines were never there.

   When GPU Performance is disabled, the issue goes away.

   iMac (Retina 5K, 27-inch, 2019)
   3.6 GHz 8-Core Intel Core i9
   40… more

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. 画像をコピー＆ペーストするとスライスの設定が消失します

   MacOSX 11.4
   Illustrator ver.25.3.1

   ドキュメント間で画像のコピー＆ペーストを行なうと、ペーストしたドキュメントの矩形に付与したスライスの設定が消失してしまいます。
   画像を含まないオブジェクトのコピー＆ペースト、ドキュメント間でのドラッグ＆ドロップによる画像の複製では再現しません。

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   3 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Under Review  ·  PCM Maro responded

   Illustrator 製品フィードバックへのご協力ありがとうございます。

   ご報告いただきました「スライス設定の消失」について、Mac / Win ともにリンク画像の場合にのみ再現することを確認いたしました。
   今後、検証を行ってまいります。
   情報のアップデートがありましたら、こちらでご報告いたします。

   今後ともよろしくお願いいたします。
   Illustrator チーム

4. ちらつき

   カーソルを動かすとちらつく

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   4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  PCM Maro responded

   Illustrator 製品フィードバックへのご協力ありがとうございます。

   検証でこの問題は再現できませんでした。

   追加詳細情報が不足のため、これ以上の検証ができません。

   一般的なバグではないと思われますので、最新版などで再現する場合は、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

   よろしくお願いいたします。

   Illustrator チーム

   
   

5. Dialog box pop up warning when opening the application for IllustratorGc.jsx

   Illustrator version:25.3 (updated today to run natively for M1)

   Hardware Specifications:
   MacBook Pro M1
   OS: macOS Big Sur 11.4

   I updated my Illustrator today to run natively on M1 and have been facing this issue for a while.

   I changed none of my preferences but randomly seem to be getting this warning pop-up that does not go away when clicking on 'Continue' or 'Cancel' - I tried reinstalling the app which didn't work at first, so I removed my preferences and tried again but that did not fix it. It seems the warning pop-ups just when I open the application and once clicked 'Coninue' does nothing and the pop-up emerges again. It is impossible to work in the application while this is happening.

   Is there a way to fix this from Illustrator UI preferences?

   Illustrator version:25.3 (updated today to run natively for M1)

   Hardware Specifications:
   MacBook Pro M1
   OS: macOS Big Sur 11.4

   I updated my Illustrator today to run natively on M1 and have been facing this issue for a while.

   I changed none of my preferences but randomly seem to be getting this warning pop-up that does not go away when clicking on 'Continue' or 'Cancel' - I tried reinstalling the app which didn't work at first, so I removed my preferences and tried again but that did not fix it. It seems the warning pop-ups just when I open the application… more

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   12 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. Images get randomly cropped from unwanted sides with Crop Image

   Currently when you wish to crop an embedded or linked image, clicking the crop button makes the cropping interface appear over the image.

   When this happens, illustrator has already applied some (seemingly random) degree of cropping to the image.

   This is super annoying if you only want to crop one edge of the image as you have to return the other three edges to the uncropped position.

   Also if you are zoomed in so far as to not be able to see all the edges of the image, you crop the edge you are looking at without realising illustrator automatically cropped the edge which is out of view. It is not uncommon to perform many other edits, before zooming out to realise half your image is missing and having to undo all the way back to the crop.

   The automatic crop has never cropped an image in a way that makes sense for me, and i dont understand why they’ve gone to the extra effort of incorporating an auto crop that wastes more time than it saves.

   Please fix this or enlighten me as to the value i am unable to see.

   Currently when you wish to crop an embedded or linked image, clicking the crop button makes the cropping interface appear over the image.

   When this happens, illustrator has already applied some (seemingly random) degree of cropping to the image.

   This is super annoying if you only want to crop one edge of the image as you have to return the other three edges to the uncropped position.

   Also if you are zoomed in so far as to not be able to see all the edges of the image, you crop the edge you are looking at without realising illustrator automatically… more

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   9 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   As per the comment, the random crop is caused by Enable Content Aware Defaults option in Preferences > General. Turn it off disable auto-suggesting weird crops.

   
   

   As for the white lines, this a separate problem, now merged into separate report:

   http://illustrator.uservoice.com/forums/601447/suggestions/46357954

   Please upvote it.

7. Text subtracted form a shape looks incorrectly with GPU Preview rendering

   Having issues with text and some compound paths acting like they are open paths when previewing with GPU. Viewing in CPU preview renders correctly.
   We have had this issue on both 2017 iMacs and new Windows 10 machines.

   Adobe Illustrator 25.2
   Windows 10
   Nvidia RTX 2070 Super (457.07 drivers)

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   4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. Missing transparency in placed PDFs

   I do have issues with Illustrator displaying transparencies of placed PDFs as solid.

   Steps to reproduce:

   1. Open a new document.
   2. Draw two partially overlapping rectangles with different colors.
   3. Set he opacity of the frontmost rectangle to 50%.
   4. Save this document as a PDF with setting Illustrator Standard (see attached file).
   5. Open a second document.
   6. Place the PDF file.

   Expected result:

   The topmost rectangle should be displayed with transparency.

   Actual result:

   The topmost rectangle is not transparent.

   If you save the document with the placed PDF itself as PDF file, the rectangle is still transparent, so this is a display issue of Illustrator. Now it’s getting really weird: If you place this second PDF file in a new Illustrator document … all looks fine.

   I am using Illustrator 25.0.1 on MacOS 10.14.6.

   I do have issues with Illustrator displaying transparencies of placed PDFs as solid.

   Steps to reproduce:

   1. Open a new document.
   2. Draw two partially overlapping rectangles with different colors.
   3. Set he opacity of the frontmost rectangle to 50%.
   4. Save this document as a PDF with setting Illustrator Standard (see attached file).
   5. Open a second document.
   6. Place the PDF file.

   Expected result:

   The topmost rectangle should be displayed with transparency.

   Actual result:

   The topmost rectangle is not transparent.

   If you save the document with the placed PDF itself as PDF file, the rectangle is still transparent, so this is a display issue… more

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. Lost stroke when copying dynamic symbol

   Hi,

   We use a lot of dynamic symbols in the fashion industry to make colorways and keep the link with the original sketch which is in black and white.
   In Illustrator CC 2019 (23.1.1) and CC2020 (24.3) version on Mac and Windows, I noticed several bugs with the dynamic symbols:

   When I copy a dynamic symbol (CTRL + C / CTRL+V), the outline of the copy disappears.
   When I copy a dynamic symbol (ALT + Drag & Drop), the outline of the copy disappears.
   When I copy a dynamic symbol using CTRL + C / CTRL + F, the outline of the copy is normal.
   When I copy a dynamic symbol from one Illustrator document to another, the outline of the copy disappears.
   When you copy a dynamic symbol with a pattern fill from one document to another, you loose the scale of the pattern.

   I started a discussion about this issue on the Adobe forum and the solution provided by Kurt was to enable only the Transform Object option in the flyout menu of the Transform palette. But the issue occurs if you turn on either the Transform Pattern Only or the Transform object option.

   Do you have any idea where this problem comes from?

   Hi,

   We use a lot of dynamic symbols in the fashion industry to make colorways and keep the link with the original sketch which is in black and white.
   In Illustrator CC 2019 (23.1.1) and CC2020 (24.3) version on Mac and Windows, I noticed several bugs with the dynamic symbols:

   When I copy a dynamic symbol (CTRL + C / CTRL+V), the outline of the copy disappears.
   When I copy a dynamic symbol (ALT + Drag & Drop), the outline of the copy disappears.
   When I copy a dynamic symbol using CTRL + C / CTRL + F, the outline… more

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   1 comment  ·  Symbols  ·  Delete…  ·  Admin →
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10. can't highlight dimensions

    Since update today, cannot click and drag across the numbers in the dimension boxes (properties). Can only double click to highlight. It's bugged at best.

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    7 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. Reading SVG does not respect dominant-baseline="middle" attribute

    For <text> elements

    dominant-baseline="hanging" and dominant-baseline="baseline" are parsed correctly, with text aligned on top and bottom, respectively.

    But dominant-baseline="middle" is not respected, and is instead rendered as dominant-baseline="baseline".

    This produces misaligned text, which is displayed aligned normally by Edge, Firefox, Chrome.

    Cheers

    Juraj

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. Asset Export not respecting Clipping Mask on image

    When dragging an image with a clipping mask into Asset Export it will add a white border and export at the original image size, not the clipped size

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    Hi,

    Gentle Reminder.

    Please share the given details at ShareWithAI@adobe.com
    1) If the issue is reproducible on latest build 25.2.3?
    2) Is multiple AI versions installed in your system? If yes, please share the details.
    3) Some video & Test file for our reference.

    Thanks,
    Illustrator team

    Also, please mention the title of this issue as the subject of the mail.

    Thanks

13. Drop Shadow, Outer Glow, Etc. renders incorrectly on large polygons angled lines only.

    When I make a drop shadow, outer glow etc. there are places on the shadow that end abruptly in intervals. I make a triangle or any polygon (even a rectangle that is rotated). Go to Effect>Illustrtator Effect>Stylize>Drop Shadow. Multiply:75%:0":0":0.5". Color Black. I've tried other colors and other settings for Blur and Mode. This does the exact same thing using Outer Glow. I have a 66" x 36" artboard on the examples below.

    Windows 10 - Illustrator v.24.0.1

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    49 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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    Under Review  ·  Anjali responded

    Thank you for your support. The team is looking into the issue.

14. SAVE AS PDF NOT WORKING

    Installed Adobe Illustrator 2020 recently and all was working OK for about a week. Now, suddenly, am no longer able to save files as pdfs. When I try, it gives me an error; the file shows no thumbnail and says it's "missing all pdf content".

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. illustrator save as PDF bug - v24.0

    i have a problem with the new version of illustrator 2020 (v24):

    if i save a file as PDF i am not able to open it or preview it
    - see the test.pdf how all pdf files saved under illustrator v24 looks for me...

    System: iMac Pro 2017 - Mojave 10.14.6

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    13 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

16. Auto spell checker wants to capitalise new lines after forced line breaks

    This is a bug report for the new auto spell checker feature in Illustrator 2020.

    It does not understand that when you force a line break (using shift-return, not making a new paragraph with return), it’s not a new sentence.

    So it wants to capitalise the first word on the new line.

    This makes no sense and does not match the way it works in InDesign.

    Thanks for fixing that!

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. library colors covert process colors to spot when bringing them into a new document

    OS/AI versions: 2013 Mac Pro w Mojave. Illustrator CC 23.0.4

    Creating process colors in Illustrator, adding them to a library, then using them in another document converts the colors to spot.

    To reproduce this bug:
    Open a new document in illustrator.
    Define a process color and save it to a Library.
    Open a new document.
    Create a box.
    Fill the box with the Library color.

    Expected: The box should be filled with a process color.
    Result: The box is filled with a spot color.

    • 

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    2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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18. Bounding Box is larger than selected objects’ bounds, as if something else is selected

    Adobe, have you seen this page. https://forums.adobe.com/thread/1148039
    The bounding box problem has persisted over versions, years. Extremely strange that it continues to pester even to this day. Will you ever do anything about it?

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    4 comments  ·  Selection  ·  Delete…  ·  Admin →
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19. Illustrator slow on Retina display

    Hi,

    Adobe Illustrator is running slow/lagging on a Retina display (Zooming, using overprint preview). Doing the same operations when the document is located on an external monitor (Dell, no hdpi), all works well.

    I've tried switching between GPU/CPU rendering, disabling animated zoom, removing the preferences, ... without any luck.

    Does anyone have any idea's on how to solve this?

    I'm using a MacBook Pro, 16GB RAM, Radeon Pro 450 2048MB...

    Thanks

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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20. Missing fonts issue

    It's not reading Adobe fonts. It keeps saying to activate the font every time I open a document. The program hangs trying to activate a font, making the file not work properly "without" a font that was perviously activated.

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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