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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8057 results found

  1. Color Mixer in Control and Properties panels gets broken after using Tab

    The Color Mixer in Properties and Control works oddly. Here, I try to navigate my fields with Tab, and then drag one slider — boom, it all breaks: sliders vanish, active fields become visually inactive, closing it becomes very hard...

    I feel like it started happening when the generative virus put its tendrils into Ai.

    6 votes

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  2. Can't Save multiple artboards as a Single File PDF from Export for Screens in 29.6

    Even though the single file option is checked, multiple artboards will not be saved in a single file, but as separate PDFs.
    This worked in previous versions.
    See forum report from Helena here:
    https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-mac-os-15-4-1-can-t-save-single-file-pdf-from-export-for-screen/m-p/15381019#M445463

    6 votes

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  3. Center Vertical Alignment for Area Type becomes Top when Every-Line composer is used

    Take a look at the GIF attached.
    When vertical alignment is set to Center, it works only for Single-line composer. When Every-line composer gets chosen, the alignment becomes Top instead.

    And please rename the option finally — it should be VERTICAL alignment, not horizontal: http://illustrator.uservoice.com/forums/601447/suggestions/45711817

    6 votes

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  4. Can’t place an object between unfurled groups in Layers

    If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.

    And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.

    Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left…

    6 votes

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    0 comments  ·  Layers  ·  Admin →
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  5. ダイレクト選択ツールの動作がおかしい - Direct Selection Tool can’t move points with Snap to Grid enabled

    ダイレクト選択ツールの動作がおかしいです。(English below Japanese)
    「グリッドにスナップ」がONの状態で、グリッドに沿っていないオブジェクトの辺やアンカーポイントをダイレクト選択ツールでクリックしようとしても選択できません。また、クリッピングマスクを施した画像に関しては、「グリッドにスナップ」がOFFの状態であっても、マスクの辺やアンカーポイントを選択できません。
    このようなことは以前は発生していませんでした。なお、環境設定をリセットしても直りません。

    使用OS:mac OS Sequoia(バージョン15.3.2)
    Illustratorのバージョン:29.4

    The direct selection tool is not working properly.
    When “Snap to Grid” is enabled, clicking on an edge or anchor point of an object that does not follow the grid will not select it correctly. Also, regarding clipping masks, even if “snap to grid” is disabled, the edge or anchor point cannot be selected.
    This troubling event had not occurred before. Resetting the preferences does not fix the problem.

    OS: mac OS Sequoia (ver.15.3.2)
    Illustrator: ver.29.4

    6 votes

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    7 comments  ·  Selection  ·  Admin →
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  6. Measure tool / Info panel does not show area for for many things

    Recently Measure tool started to calculate are for selected / clicked objects, originally requested here: http://illustrator.uservoice.com/forums/333657/suggestions/33527584

    However, it’s very basic.
    1. It does not show an area for objects with no fill
    2. No area for objects within a clipping mask
    3. No area for the visible area of a clipping group as a whole
    4. No area for an opaque raster image (not that hard to multiply two values)
    5. ...or for a partially transparent raster image (again, we can evaluate this manually, by using a fill + Outline Object trick)
    6. Nothing for meshes, live text, symbols, compound…

    6 votes

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    1 comment  ·  Tools  ·  Admin →
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  7. SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.

    I've gone over this problem in detail on the forums here:

    https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

    Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

    This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

    1. FIRST select "Save As..."
    2. Choose SVG as your format.
    3. Click save and wait for the SVG options dialog to appear.
    4. Change the precision value from 1…
    6 votes

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  8. Template Layers Still Visible on Export for PNG and JPG

    I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without…

    6 votes

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    Under Review  ·  11 comments  ·  Layers  ·  Admin →
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  9. Eyedropper cursor blinks while held

    If you pick Eyedropper tool and hold it to sample a color continuously — it blinks, jumps, tries to change into a default pointer arrow.
    Take a look at the small GIF attached, or watch a video by Laura Coyle here: https://www.linkedin.com/posts/lauracoylecreative_adobeillustrator-color-activity-7274877800715583491-HkxB

    Happens on both Windows and Mac.
    And so you know it can work better and some other succeed — compare it with the way Affinity Designer does it (the second GIF).

    6 votes

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    2 comments  ·  Tools  ·  Admin →
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  10. 縦中横の設定が機能していない

    縦書きの行の中で縦中横の設定を変更しても反映されません。
    (Illustrator Ver.29.1)

    6 votes

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  11. Opacity set with an action does not match appearance of opacity set manually

    When trying to select multiple objects with the same fill color and opacity, selecting one of them and under the Select menu choosing Same > Appearance will add all the same fill and opacity objects to the selection.

    However, when creating an object via an action and setting the fill color and opacity to match the objects to be selected, Select > Same > Appearance returns no results.

    Manually selecting multiple objects in addition to the object created with the action shows "Mixed appearances" in the Properties panel. Individually selecting each of the objects shows the same attributes. Selecting multiples…

    6 votes

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    5 comments  ·  Actions  ·  Admin →
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  12. [ExtendScript] TextFrame cannot be selected after creating

    In script, after creating a new TextFrame it cannot be selected the first time.

      (function () {
    
        if (0 === app.documents.length)
            return alert('Please open a document and try again.');
    
        var doc = app.activeDocument,
            results = ['Results:'];
    
        // experiment 1
        var tf1 = doc.textFrames.add();
        tf1.contents = '1. created, selected:';
        tf1.selected = true;
        results.push(tf1.contents + ' ' + (tf1.selected ? 'PASS' : 'FAIL'));
    
        // experiment 2
        var tf2 = doc.textFrames.add();
        tf2.contents = '2. created, selected twice:';
        tf2.selected = true;
        tf2.selected = true;
        results.push(tf2.contents + ' ' + (tf2.selected ? 'PASS' : 'FAIL'));
    
        alert(results.join('\n'));
    
      })();
    

    Expected results: both tests would pass.
    Actual results:…

    6 votes

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  13. 「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない

    macOS13.6.7/Windows11
    Illustrator.28.6

    1. 新規ドキュメント上に適当に図形を描画、描画モード(乗算など)を設定する。
    2. ドキュメントの描画モードを分離を設定してIllustrator2020形式(PDF五感)で保存する。
    3. 新規ドキュメントを作成し、先のドキュメントを配置する。
    4. 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。

    期待する結果
    配置ドキュメントを正常に描画する。

    実際の結果
    配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。

    回避方法
    Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
    基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。

    ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。

    6 votes

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    Under Review  ·  MIE responded

    ご報告いただきました内容について只今検証中です。

    進展がありましたら追ってご連絡差し上げます。

    よろしくお願いいたします。


    イラストレーターデスクトップ版チーム

  14. 1-bit PNG images can’t be placed, an !IMP error is given

    When trying to place a 1-bit image on canvas, Ai either does nothing if it is drag-n-dropped, or throws an !IMP error message, like the attached image shows.

    The other image is the one to test the problem with.

    6 votes

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  15. Clipped objects outside of the clipping mask get highlighted with Smart Guides enabled

    With Smart guides turned on, the Selection tools see individual items inside the mask (even though when then clicking it only selects the mask). This behavior is also not desirable as it makes selecting objects really tricky.

    6 votes

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  16. Tracking of the first character shifts the alignment of the next tab stop

    en_US

    When tracking is applied to the first character of a text frame, the alignment of the next tab stop will be shifted from the correct position depending on the amount of tracking.

    Only the tracking of the first character and the next tabstop are affected, not if kerning or akiRight is applied. After the target tab stop, the position will be correct.

    This bug seems to have occurred in Illustrator 2020, as it is not reproduced in Illustrator CC2019(23.1.1).

    Environment

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2020(24.3.0)〜2024(28.5.0)

    Steps to reproduce

    1. Open the attached file trackingtabstop2019.ai in Illustrator 2020 or…
    6 votes

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  17. Bug: exporting SVG's via exportFile(fileObjSingle, ExportType.SVG, svgOptions). has completely changed since 28.4

    (macOS & Windows, latest versions) Beginning with Illustrator 28.4, SVG files exported via Javascript are in a very different format.

    The following examples are exported with:

    doc.exportFile(fileObjSingle, ExportType.SVG, svgOptions);

    The SVG option for the format of the SVG is STYLEELEMENTS.

    See attached captures for the differences.

    There are many many changes:

    • the style definitions are handled differently
    • ID's now strip out characters like / or < instead of replacing them with entities
    • the original names are included via data-name tags
    • the comment from the 2nd line is now gone
    • clipping paths are handled differently

    I have built a complex program…

    6 votes

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  18. Pressing Tab to Show All Palettes focuses a random third-party extension’s input on Windows

    Reported by Enisio:

    I use the Tab key a lot to hide/show panels, to instantly clear the panel clutter on the screen.
    Pressing Tab activates RANDOM extension.

    This is bad, because I work with shortcut keys: T is for writingS for Scale, R for rotation, etc.
    When an extension gets focused, I can’t call the tool I need and type something in the extension panel instead.

    Same thing with all the extensions below. I think all extensions behave this way. Has anyone ever paid attention?

    ScripshonTrees
    Console Panel
    Jsxlauncher
    LAScripts
    ...

    Happens with Win 10 + AI 2024 — but…

    6 votes

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  19. Scaling proportionally not working with Use Preview Bounds enabled

    Hello :)

    Very weird issue happening at the moment. I was working on a file and realised some things which were supposed to be proportionate were not. I double checked and actually Illustrator was not scaling things proportionally!
    Video to show what happens.

    So far I've uninstalled Illustrator and re-installed it. Seems like keeping Preview Bounds off is the only thing that works. If you got any ideas please let me know :)

    Thank you <3

    6 votes

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  20. Drag and Drop from Photoshop Not Working

    Illustrator Version 28.3, Photoshop Version 25.5.1

    Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.

    6 votes

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