Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8273 results found
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100% view is not 100% for pixels in cc2019
OMG, yesterday I've updated illustrator cc2018 to cc2019. Objects now in 100% view are diplayed as ~151% - see attached file - in left side - illustrator cc2018 window and 400x400 px square in 100% view. In the right side - the same square in 100% view.
Please fix this annoing bug.
This is on Mac pro late 2013, High Sierra, 27' Eizo monitor 1400x256080 votesI am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Application Frame & Tabs bar
Often when opening a file & launching the application the tabs bar is inactive as you can see in the attachment.
Disabling the application frame "fixes" it... but still, it's irritating.1 vote -
Templates
I just upgraded to Illustrator 23.0 and I can't save any templates I get an error message (see attachments) Also my folder with my own templates is missing really annoying Adobe!!!
2 votes -
XD and PS defaults to open .ai files - AI files should open with Illustrator only
Working in windows 10. After updating XD and Illustrator to 2019, all my existing .ai files have been defaulted to open in XD. I can use the "Open With" option to successfully open .ai files in Illustrator but the default always stays with XD no matter how many times I select Illustrator.
Uninstalled XD. AI files cannot locate Illustrator as primary software for launch.
NOTE:
Edited by Adobe Staff to generalise the issue.80 votesWe have this issue fixed, please refer to steps below to solve the issue
XD defaulting to AI on Windows
-——————————————————————- Please update to latest version of XD (13.1.32) to resolve the issue. Thank you XD engineering team for solving this issue.
PS defaulting to AI on MAC
-——————————————————————- Please update to latest version of Illustrator (23.0.1) to solve this issue.
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Legacy shape-drawing functionality is missing
I do not want "smart" shapes by default. My biggest gripe is that one cannot easily draw shapes in rapid succession. For example, if I draw a circle and immediately want to draw another, say, centered around the anchor point of the previous, I have to CMD+SHIFT+A to deselect the previous shape. Otherwise the shape tool is no longer a shape tool but a TRANSFORM tool.
1 voteYou can switch off the bounding box and smart widgets by pressing shortcut Cmd + Shift + B and can use the drawing tools as legacy tools.
You can also select View→Hide bounding box for the same.For reverting back to current state again press the same shortcut or select View → Show bounding box
Hope this would help achieving your workflow.
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CC font preview not working any more
When I start typing a font name in the character box I used to get the related font preview pop up , this no longer works at all and is very irritating
1 voteMarking the issue as resolved as per the user comment below.
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Sellection tool won't let me resize shapes
I installed the new version of illustrator and since that I can´t resize shapes, text boxes, basically everything...
I've alredy tried to uninstall and reinstall and I can´t still resize shapes
can anybody help?2 votes -
Disappearing an outline size diameter of a brush tool
When you just launch the Adobe Illustrator, you can see the outline size diameter of the cursor of brush/blob brush tools, but when you have drawn something the outline disappears , you can see only an icon of the brush and no clue what size is currently on.
9 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Surface pro (2017) pen pressure problem
Hello everyone!
I don't Know if this is a bug, a missing driver or miscalibration, but I have a problem with the surface pro (2017) and the Adobe Illustrator paintbrush tool not working well together. I have the newest model of the surface pen, but the lines I draw with the paintbrush tool are not able to taper to a sharp edge even if I start with really low pressure and lift the pen carefully at the end. It always leaves this rounded edge.
This video demonstrates my problem: https://www.youtube.com/watch?v=95JQRwbsGD8
I have also attached two screenshots: first being a screenshot…
6 votes -
Use of Asset Export panel modifies existing SVG when closing without saving changes
When using the Asset Export panel in Illustrator, if an SVG is exported with the same name as the currently open file, when that file is closed without saving changes, the existing file is modified.
Specifically, a <metadata> element is added to the SVG, which results in unexpected behaviour when trying to use the SVG in an HTML document for example.
This is part of my current workflow because Illustrator creates better SVG exports than XD. Therefore I am exporting an SVG from XD, then opening it in, and re-exporting it from, Illustrator. Every time I repeat that process, I…
1 vote -
Illustrator & Mohave
I performed the upgrade to Mojave 10.14 yesterday from High Sierra. Now I am dealing with some really strange & frustrating Finder & Adobe CC behavior. "An unexpected error occurred (error code -8011)" when I try to rename files in Finder.
Illustrator, instead of saving over my open working files, is generating new file versions named in numerical order -without my doing- and I am unable to change these filenames after closing them all and renaming them in Finder. And it sometimes skips a save, too. For example, when I hit Save in Illustrator, new file appears named "Filename 1.ai,…
1 voteIllustrator version 22 is not supported on macOS 10.14 (Mojave).
Please upgrade to version 23 to see if it resolves the issue.the error as seen in screenshot is form Apple Os, you may want to contact them to resolve finder issues
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1 vote
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3D Extrude and Bevel - Rough color transitions
The 3D extrude and bevel doesn't seem to handle transitions between curved surfaces and straight surfaces well. There's a very rough color transition in the resulting 3D render where one would expect a smooth transition. See attached for an example.
1 vote -
Asset Export Undo Deletion
If I delete an asset from the Asset Export Panel, I cannot "undo" to bring it back. I would like to be able to do this in the same way as undoing to restore swatches, layers etc.
1 vote -
1 vote
Please upgrade to the latest AI version 23.0 to resolve this issue. Version 22 is not supported on 10.14
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Split into Grid draws guides wrong on multiple artboards or with custom origin
Tdlr: horisontal guides made with "split to grid" go onto the first artboard, when they shouldn't.
I use split to grid to make myself a grid to work on and it works fine on a single artboard. But if i try to make split to grid on any other artboard than the first one, it sends the horisontal guides to the first artboard and keeps the vertical ones on the correct one. The lines stay grouped and can be moved, but it takes extra time and effort.
This happended on different machines.Writing this on a phone, but I can…
8 votes -
Film and Video presets have an unnecessary Artboard 2
Every new document created has 2 artboards (At least when creating from the 1920x1080 HD video template) Every time I go to export a jpg or png via save for web, it slows to a crawl because of a huge unnecessary artboard. I only want to export the size artboard I created, the HD size. But I have to wait for it to catch up and then cancel, delete the useless artboard, then go back to exporting. The whole process takes several minutes and is infuriating.
4 votesThis artboard has a purpose.
As mentioned here in comments and in several discussions (here or here), this artboard is needed when importing the file as a composition into After Effects.
Quoting Ton Frederiks (thanks):
With a single artboard, After Effects clips the content outside the artboard even when Retain Layer Sizes is selected.
With the second large artboard, AE will show the contents of layers when Retain Layer Sizes is selected.
Another way to solve it is to create a single large artboard that has the size of all the artwork.
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Some shortcuts not working in 22.1
For example Transform each Ctrl+Shift+Alt+D not working at all.
CC2017 seems to be still better option than CC2018, many bugs.1 vote -
AIGPU sniffer
AIGPU sniffer triggers when launching indesign or illustrator after installing mojave -- dual screen issues also with ima pro og 27" apple screen
1 voteIllustrator version 22 is not supported on macOS 10.14 (Mojave).
Please upgrade to version 23 to resolve the issue. -
Microsoft Surface pro 5 pen + Adobe illustrator cc2018 pen tool issues
Hello..
I installed Adobe CC 2018 and some other softwares on Miscrosoft Surface Pro 5.
But, I found an issues in the Adobe Illustrator cc2018 and cc2017 when I used a surface pro 5 pen + "pen tool", it is often unable to click. This issues sometime also occurs when using surface pro 5 pen + the "brush tool" and "hand tool".
But somehow, when using a mouse, everything becomes normal.Then I tried to use the surface pro pen on Adobe Photoshop + pen tool, and it's all normal.
Even I also tried in Adobe Illustrator CS6, the surface…3 votes
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