Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7753 results found
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Glyph rendering bug with non-empty space char on OT-SVG fonts
The space character is not rendered consistently when it includes an SVG glyph:
- The glyph is invisible by default
- But - as expected - it is visible in full color when moving the text object, and in greyscale version when switching to Outline mode
16 votesI am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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'Use Preview Bounds' works wrong with 'Stroke Inside' for Compound Path
If you set set stroke's alignment to inside and check 'Use Preview Bounds' (image 1), AI will draw bounding box (and calculate dimensions) where the stroke would be visible with no alignment (image 2). This is not how it's expected to behave. The box should wrap the shape.
16 votesI am happy to share that we have fixed this bug in our latest release – 24.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Ctrl+arrows in Package dialogue
Ctrl+arrows stop at underscores in Save-Export-other 'system' dialogues, but don't in native dialogues. We heavy rely on underscores in our naming convention, so please make it work as it should be.
16 votes -
'Send to current layer' command is disabled when art across several layers is selected
I don't understand why it's limited, I can't see logic behind that, so I put it in Bugs, rather then Ideas.
See, I have some stuff in different layers. I select it, choose a layer, press a hotkey, I intend to collect it all in the selected layer, but nothing happens. WHY?
I have 'Collect in new layer' in Palette menu, but I have no hotkey for it (you guys do everything with mouse? really?) and i don't need a NEW layer, I need existing and selected one, and I have a command for it — ''Send to current layer'…
16 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Delete Color Group in Swatches ungroups group instead deleting
When I need to completely delete color group, I select it and press Delete palette's button (or try palette's menu). Any way. AI moves all colors from it to general colors, removing only the folder, but not colors, asking nothing (even with warnings reset).
I have to deselect my art, click first of moved colors, Shift+click the last one and delete swathes again.16 votes -
Pattern Tile Seam lines
Can we please find a way to fix those tiny 0.5 px seam lines we ALL have had to deal with for years? The ones that you see when you zoom in or out at certain levels? The ones that don't apparently print? However, they for sure show up when importing patterns into Photoshop, so they aren't just imaginary. When building a Photoshop pattern that begins as a vector pattern, it becomes a nightmare having to meticulously clone them out. Please fix this if at all possible!
16 votes -
Transform Each object in an isolated group transform the group instead
Select all objects in a Group and Transform Each will Transform each object WHILE ALSO TRANSFORMING THE WHOLE GROUP TOWARDS IT'S CENTRAL POINT. This directly contradicts the conventional meaning of "Transform Each".
The workaround is to deselect one of the objects in the Group, which is why this is a Bug- the workaround is a kludge fix.16 votes -
Performance issues in pixel preview on 5K retina screen
When working in pixel preview mode on the retina screen of my iMac, the scrolling and zooming in Illustrator are very laggy. Please do the needful ASAP or we plan to move to "Affinity" because illustrator is unusable for me and its impact our workflow.
16 votesHi All,
Thanks for reporting this issue and sorry for getting back so late. We are able to reproduce this issue at our end and it is currently under review.
Thanks
Anish Kumar
Illustrator Team -
Local file saving and opening is extremely slow when connected to slow external server or VPN.
LOCAL file saving and opening is extremely slow when connected to slow external server or VPN.
Even though I only work on my local drive, opening or saving a simple document takes up to 2 minutes when I'm connected to a slow VPN connection server. Note: I don't open/save through the VPN, I only opens and saves from my local drive.
The second I close the slow VPN connection, Illustrator works like normal and saves the same file in <3 seconds.
So -- What is Illustrator doing accessing that VPN connection when everything it needs is on the local disk?
…
16 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Illustrator CC 2018(Mac) Crashes every time I save
Every time I save Illustrator quits and creates a weird .tmp pdf file? forcing me to save as every time I need to save
16 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Can not export to png or jpg
When I try to export to jpg I get this error that comes up to lower my resolution. I have tried lowering it to 150dpi and still does not work.
When I try to export to png it comes up with an unknown error "(!now)"
This is ridiculous as I should be able to export from illustrator at any dpi without these issues as this is an expensive professional product.
16 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Zoom in and Zoom Out Through Mouse Wheel does not work
In previous Adobe PD and Illustrator versions i was using preferences setting to change the zoom with Mouse Wheel, but in this version it is not available.
16 votes -
no resize handles
My Selection tool does not show the resize handles anymore- this is making it nearly impossible to design easily- I have to measure and assign all aspects if it isnt sized right the first go. I have tried everything to fix it and I need it for school
16 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Expanded Objects have missing Corner Widgets
Problem occurs in all versions of Illustrator 21.x.x and 22.x.x
When an Object with a non-simple Appearance is Expanded the resulting shapes have Corner Widgets created for some of the corners but not for others.
All corners should have Corner Widgets.
When an Object with a non-simple Appearance is Expanded the resulting shapes have Corner Widgets created for some of the corners but not for others. I don't understand why when I expand a rectangle I get a new rectangle with 3 corners that have Corner Widgets but the 4th corner doesn't have a Corner Widget - how can it…
16 votes -
Bitmaps display as vertical lines in GPU Preview in AI 28.5
Multiple mentions of bitmaps showing as vertical lines. Displays correctly in CPU Preview in 28.5 but is broken in GPU preview. 2023 does not have this problem on the same system.
From the forum:
https://community.adobe.com/t5/illustrator-discussions/open-tiff-file-i-see-vertical-lines/m-p/14635967#M408390
https://community.adobe.com/t5/illustrator-discussions/textures-showing-as-vertical-lines/m-p/14635988#M408391-
screenshot.1720181583.jpg 389 KB -
screenshot.1720181608.jpg 165 KB -
Zrzut ekranu 2024-07-01 203340.png 134 KB -
5. video showing display bug.mp4 30955 KB -
6. lineart sample rotating inverts image.mp4 21930 KB -
4. in rare instances the inverted image shows up.png 2976 KB -
3. 400% zoom starts showing image correctly.png 712 KB -
2. 300% zoom still shows lines.png 26 KB -
1. 263.9% zoom shows lines.png 66 KB -
Bitmap-lines.gif 63 KB -
스크린샷 2024-05-21 215253.png 354 KB
15 votesThe fix is pushed into Global Availability build 28.6.
If it misbehaves still — please comment back.
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Back with a vengeance: Constrain (holding Shift key) doesn't work with Smart Guides turned on, for Scale, Rotate, Reflect
This is an older bug that was fixed a while ago but seems to be back with a vengeance.
It is now happening in Adobe Illustrator 28.4 on Mac OS Sonoma 14.4.1.
See this link:
When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on…
15 votesA current 'workaround' is to disable Transform Tools option in Preferences > Smart Guides. This removes the 'uniform' guide, making the smart guides less useful, but it stops it from jittering.
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The cursor is going to the opposite side while typing in Middle East world ready composer in Illustrator Hebrew / English Arabic language
Typing in Hebrew Language in Illustrator installed In English Hebrew Language. Selected Middle Eastern Single Line composer and the cursor is going to the opposite direction in Illustrator 28.1
15 votes -
REMOVE THE POPUPS - share online
please remove the annoying popup ... i will never share or use google cloud for any business documents.
and i hate HATE popups that will not go away. i never want to see any popups.15 votesWe have rolled out a release yesterday which gives the capability to turn this off through a 'Don't Show Again' option available in the popup dialog.
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Free Distort effect doesn’t work properly with Freeform gradients
When Free Distort effect is applied to a path with a freeform gradient fill (we all now know it’s not a real fill), the stops just vanish if they happen to 'fall out' beyond the resulting path — the same way they get dropped when you edit a path with a Direct Selection tool (which can also be treated as a bug, because you are just ditching user data — these color stops should be able to be placed outside of the path!)
Images 6 and 7 show what happens if you try to make the shape larger than the…
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free_distort_freeform_gradients_8.png 93 KB -
free_distort_freeform_gradients_6.png 19 KB -
free_distort_freeform_gradients_7.png 63 KB -
free_distort_freeform_gradients_3.png 47 KB -
free_distort_freeform_gradients_5.png 5 KB -
free_distort_freeform_gradients_4.png 8 KB -
free_distort_freeform_gradients_1.png 69 KB -
free_distort_freeform_gradients_2.png 17 KB
15 votes -
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Cmd/Ctrl + Enter does not work in Properties to constrain a value temporarily
I want to say first of all. Maybe most people don't know this. For example, the Transform Palette has a great feature while holding down the Ctrl key. At least for me.
With Ctrl+Enter in the Transform Palette, I can scale proportionally enlarge/reduce regardless of whether the Constrain Width and Height Proportions button is selected or not.
This feature (Ctrl+Enter) Properties Panel Does Not Work. When will you make this palette that you are so proud of more useful? For example, I want to add the Layer Palette custom. etc.The same feature that worked in the old versions of…
15 votes
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