Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8266 results found
-
Illustrator loses gradient fills from PDFs, generated in InDesign
We have an issue with an InDesign PDF Press Quality opened in Illustrator...
Our InDesign file is OK. The PDF PRESS exported from InDesign is OK.
Both are showing a gradient type below the black type and print well on our XEROX proofer (see file PDF from InDesign).When we open this PDF PRESS in Illustrator, the gradient type below the black type disappear (see file PDF from InDesign opened in Illustrator).
We tried with regular type and outlined type in InDesign. Same results.PDF Press is also attached.
The workaround was to export the InDesign file as an EPS…
14 votesHi Everyone,
The fix has been rolled out and is available in our latest release build – 29.3.0 which is available worldwide now.
Illustrator will now keep gradient fills applied to objects in imported PDFs, generated by InDesign.
What’s new in 29.3: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
-
Combining Unicode Diacritical characters aren’t displayed
Text: pe̍h
Visible when choosing a font, not visible on canvas.
Adobe Illustrator Version: 22.0.1 (macOS)14 votesSome major changes were made into language support, and this problem might be fixed in the recent Beta build. Please try to install it from your CCD app and check if it works as it should.
-
Adobe Illustrator Hidden Layers Show In InDesign
When layered files are placed from Illustrator into InDesign, the files in InDesign show the Illustrator hidden layers. If you're not careful, the files can be presented incorrectly. The only fix I have seen is to resave the Illustrator file, then delete and import the image again in InDesign with the layer options selected. Review each layer before confirming the image placement.
14 votesPlease share some test files with the team, so they can finally reproduce this and investigate. Send both the .ai file that looks bug when linked along with the .innd document that has it as a link (along with the full specs of your computer and Ai and InD versions) to sharewithai@adobe.com (also please mention the the link to this report for faster backtracking, https://illustrator.uservoice.com/forums/601447/suggestions/32832622)
-
Ultra-slow cycling through font names with arrows and focus in Font Family field
When I try to cycle through font family list with focus set in Font Family field, it takes about 1-2 second for AI CC2018 to change both name and actual font for selected object (but it does it as ultra-fast when you drop down this field!) AI CC2017 does it a bit faster (0.5-1 second).
14 votesNo longer an issue in the latest releases
-
Illustrator crashes for no reason multiples times a day
While using the latest (up to date) version of illustrator CC 2018 on my macbook pro (High Sierra 10.13.1) I get constant crashes on illustrator, forcing me to restart the computer as it freezes and does not recover. These are a few of the instances when this has occured:
- Changing between an Indesign open window and a Illustrator open window/document.
- Zooming in/out.
- Pasting copied objects from another open illustrator project.
- Moving an object inside a canvas.
- Creating new canvas in an open document.
-- and the list goes onI use my mac always connected…
14 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
SVG Export Missing XML Encoding Tag
The latest updates to Illustrator (21.0.1) seems to have removed the all-important encoding tag required by browsers to render SVG appropriately when embedding etc. in an html page.
It exports the svg without this tag at the beginning of the file.
<?xml version="1.0" encoding="UTF-8" ?>14 votes -
Font Filter
Using Adobe Illustrator CC 2018.
I have the filter on for all font classes but when I click the similar fonts icon "No results found" comes up.
First image result in CC 2018. Second image result in CC 2017
14 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Font point size change
In the new CC 2018 release, when changing font point sizes, the program registers every keystroke entered in the font size field of the character box. For example, if piece of text is set to size 10, and you want to change it to size 15, entering "15" into the character panel changes the font briefly to size 1, until the 5 is entered and then it changes to 15. When undoing this change using command-z, the it requires two keystrokes to return from 15 to 10, because the first undo returns it to size 1, and the second then…
14 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Stroke size goes nuts under 1pt sizes
When drawing a regular line with pen tool and changing the size of the stroke to less than 1pt, it automatically switches to sizes higher than 1pt.
For example, if I want my stroke to be 0.5 pt, and if I select it in a dropdown menu, it will automatically turn into 5pt stroke and that will also be applied on the line. Same thing when entering the value manually with the keyboard - entering 0.5 will automatically convert into 5 and change the stroke to be thicker instead of making it thinner. This only started happening in the newest…14 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Turntable tooltips don’t allow to use Transform panel
I understand Ai want to advertise generative features more.
But putting the Turntable button (a 'speculative gambling machine') into the Transform panel (a dedicated panel about coordinates, sizes, 'parametric parameters' (sorry for the pun)) — is not OK.
The tooltip bubbles up occasionally and covers the panel. It won’t get hidden with 'Disable Rich Tooltips' option being disabled, while BEING one.There are plenty of other places.
A generative menu, Control (where we can disable in with customizing a panel), in Properties’ Quick Actions (that we can keep below the line... why not customize? — http://illustrator.uservoice.com/forums/333657/suggestions/31999108), or CTB (why…13 votes -
Export Selections Format Settings Missing Illustrator 29.8.1
Asset Export / Format Settings is missing image options.
Mac OS Sonoma 14.4.1-
imagen_2025-10-22_193248220.png 29 KB -
imagen_2025-10-22_193230302.png 113 KB -
imagen_2025-10-22_193209311.png 44 KB -
Screenshot%202025-10-20%20at%2009.58.21.jpg 42 KB -
Captura%20de%20tela%202025-10-02%20100500.png 11 KB -
Captura%20de%20tela%202025-10-02%20100404.png 2 KB -
Captura%20de%20tela%202025-10-02%20100441.png 9 KB -
Ver29_AssetExportSetting_Trouble.png 81 KB
13 votes -
-
Live text in transparency mask not outlining or showing in font list
This is a 2 part issue:
If I select all and outline the type the document doesn't outline anything that is in a transparency mask. This is a major flaw that needs to be resolved as has lead to mistakes being printed with default text.
Select all and outline needs to either include everything within transparency masks or a new command to outline text within these masks needs to be created as a separate option.A huge worry is I released work last week where I believed everything in the transparency masks had been correctly outlined by individually going in…
13 votes -
Clearly inform about specific words "violating" community standards when generating art
I think when 'one or more words' violate the guidelines, Illustrator should clearly inform us what words these are exactly.
I guess this can be used for a bad cause, like to gather the database of restricted words... but I don’t understand why normal users should suffer because of this.13 votes -
Hand tool is getting stuck in 29.1, massive performance issues
Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.
The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.
Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...
I really hope someone else is also experiencing this, but I haven't been able to find…
13 votesIt seems like using Magnet app together with Illustrator breaks something. Try to disable it for now (sadly, it is reported Ignore option does not do it).
-
BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5
Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
PSD and TIF bitmaps work fine.
See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M40760313 votesThe bug seems to be fixed in Beta 28.7.0.65
Please try to update and verify if it now works as intended for you.
-
縦組みテキストの行末にある、縦中横の括弧類のアキが不均衡
縦組みテキストの中で、行末に縦中横の括弧類を配置することがあります。例えば「100ｇの水にとける物質の質量〔ｇ〕」のような文です。
その場合〔ｇ〕の"〔"は50%アキ、"〕"は0%アキになり、文がセンターに揃わなくなります。縦組みの縦中横で括弧類が両端にあるとき、両方のアキが0%になるとありがたいです。
環境
- macOS 12.7.3(Apple Silicon)
- Illustrator 2024(28.5.0) この仕様がいつからあるのかわかりませんが、少なくともCS6では再現します。
再現手順
- 縦組みポイント文字に「100ｇの水にとける物質の質量〔ｇ〕」と打つ
- 〔ｇ〕に縦中横をかける
期待する結果
括弧はそれぞれアキ0%になり、文はセンターに揃います。
実際の結果
"〔"は50%アキ、"〕"は0%アキになり、文がセンターに揃わなくなります。
回避策
- 文字組アキ量設定をなしにすると各アキは50%になり、ひとまずセンターには揃う
- 行末に縦中横でない文字を追加すると各アキは50%になり、ひとまずセンターには揃う
- 行末にカーニング500を追加すると各アキは50%になり、ひとまずセンターには揃う
添付したファイル
- tcy_paren.ai
- tcy_paren.jpg
- expected_result.jpg
- actual_result.jpg
13 votes -
The Search field is missing on the Home Screen in Your Files section
Having a search bar would save us a lot of time.
Basically when I want a specific file and I know the name I have to swipe and look thru almost a thousand of my files to find it… if there was a search bar I would be able to type in the project name and access my files in seconds vs 10-15 minutes… I have a lot of projects…13 votesReported as fixed in the latest general release.
Please test and check if it works as expected for you, and comment back if it still lingers.
-
Can't open file / The account you signed in with doesn't have access to this file
"Contact the owner for more info"... But I am on the owner of the file!
People with whom I shared for Edit can also not access.
I created this file and saved it on the Cloud about 1 year ago. It contains all interfaces for a client's project! It's a huge issue if we cannot recover it!Can someone help!
Much appreciated :-)Regards,
Vh.
-
Captura%20de%20Tela%202026-07-16%20a%CC%80s%2013.43.55.png 683 KB -
Screenshot%202026-07-15%20at%2010.25.47.png 112 KB -
Screenshot%202026-05-04%20at%209.01.43%E2%80%AFAM.png 59 KB -
Screenshot%202026-04-30%20at%201.30.40%E2%80%AFPM.png 853 KB -
Captura%20de%20pantalla%202026-04-21%20a%20la(s)%201.36.05%E2%80%AFp.m..png 2535 KB -
illustrator-issue-02.PNG 171 KB -
illustrator-issue-01.PNG 106 KB -
illustrator-issue-03.PNG 51 KB
13 votesExpected to be fixed in the latest 30.5.0.102 Beta build. Please try and test.
-
-
Clip groups snap to grid by their clipped contents and not the mask
Snap to Grid option doesn't work properly for Clipping Masks.
Instead of snapping the boundaries of the Clipping Mask to the grid, Illustrator snaps to the grid the bounding box of the masked object hidden under the mask.13 votesWith recent changes made into the Snap to Grid, Ai no longer uses bounds of the clipped content for snapping, but uses the clipping object’s bounds instead.
-
Adobe Illustrator 27.8.1 creates a pdf where the colour space of the custom profile is incorrect
Hello,
I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7…13 votes
%25201.36.05%25E2%2580%25AFp.m..png){kind=link}
- Don't see your idea?