8266 results found

1. Create Gradient and Create Swatch Info don’t get played in actions

   Swatches panel’s flyout menu now has two new commands, Create Gradient and Create Swatch Info.
   When we try to record these into actions, they get added fine — but once played, nothing happens at all: no gradient gets built, no color legend appears on canvas.
   As always, these new additions don’t get integrated into the application enough... Please don’t abandon them!

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   1 comment  ·  Actions  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

2. New document page dimensions resetting as I'm typing them

   Create a new document, type in desired page width, press tab to go down to the height field and suddenly it's reverted back to what was in those fields previously. Have to go back and re-enter the correct dimensions.

   There is a 2-page discussion about it here, including someone's video capture of it on page 1:

   https://community.adobe.com/t5/illustrator-discussions/new-document-size-value-resetting-in-adobe-photoshop-illustrator-amp-indesign-2025/m-p/14936407

   Been having the same issue here for a little while. Just been dealing with it, but it's rather frustrating.

   I'm on Windows 10, 22H2, Illustrator 29.2.1 (64-bit).

   12 votes

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   7 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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3. Unidentified dash / gap values get shown as zeroes

   Make a simple test (as demonstrated in the attached GIF).
   Make sure you test this after relaunching Illustrator.
   Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

   A. Create a new document based on Web document profile
   B. Create a simple rectangle
   C. In the Stroke panel enable Dashed Line option

   The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

   D. Now create a document using Print profile
   E. Create a rectangle
   F. Enable Dashed Line once more

   Looks the same, right?

   J. Go to Preferences again and change the General units to Millimeters.

   Look at the dash-gaps values — for some reason all values but one are now zeros!
   While it might SEEM like 'whatever', it’s actually not, and this bug was not present in CS6.

   K. Here’s why it’s a problem. Create a duplicate of this rectangle and tab through all the dash and gap fields in the Stroke panel, confirming these zeroes for real.

   Now you have a rectangle with the same exact values Ai had before, but it looks completely solid!
   And if you select the original one — it suddenly has only the first value dash set, and not all of them.

   So Ai just lies.
   For some reason when units get toggled (and it’s common when you work in both media at the same time), Ai puts 'zeroes' — but it doesn’t mean 'undefined'. This was working fine in older versions (I checked CS6).

   This causes us to believe the dash settings are not what they are.
   And while it seems like rare occurrence — no, it happens regularly, and it sucks.

   Please fix it.

   Make a simple test (as demonstrated in the attached GIF).
   Make sure you test this after relaunching Illustrator.
   Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

   A. Create a new document based on Web document profile
   B. Create a simple rectangle
   C. In the Stroke panel enable Dashed Line option

   The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

   D.… more

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   1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Seems like it was fixed in both PreRelease build 30.5.0.160 and Beta build 30.6.0.27. The values are no longer forced to be zeroes, and only the first input gets the default value, as expected.

   Please update and test if it works as it should.

4. Partial selection of points is lost (the whole object becomes selected) when Undo and/or Redo are used

   Procedure:

   1. Make a complex selection of several points of an object with the Direct Selection Tool (white arrow)
   2. Double-click the Direct Selection Tool in the Toolbar (or press Enter) to bring up the transform dialog
   3. Enter values and confirm transformation with OK
   4. Undo
   5. The selection switches to entire object.
   12 votes

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   13 comments  ·  Selection  ·  Delete…  ·  Admin →
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5. Context Task Bar flickers when panning with a scroll, using mouse or touchpad

   CTB hides itself when we pan.
   It looks more or less tolerable when we hold Spacebar to pan, or hold a mouse wheel ('why should someone has access to the panel while scrolling'), but it looks HORRIBLE when scrolling with a wheel or using a touchpad.

   The panel flickers each tick, making it painful to look at.

   Some say it happens for them only with Show Grid enabled, but for me it just happens all the time. Either way, CTB should be smart enough to skip the state update for this type of panning.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. Modal panels for Free Transform tool, Dimension tool, Smooth, and Recolor pseudo-panel get hidden under other floating panels

   Free Transform Tool and Dimension Tool have several modes presented in small floating modal panels and appear only when the tool is picked.

   However, their z-order makes them hide under other floating panels, making it hard to find these pseudo-panels if a user choose to have real panels floating in the spot.

   It’s easy to locate them by hitting Tab, since they doesn’t get hidden like actual panels and toolbars, but you have to know the trick.

   I think their order should be above and not below.

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. Unable to catch error that occurs when exporting empty artboard to PSD

   en_US

   When exporting Illustrator artboards to PSD using ExtendScript's exportFile, if the artboard does not contain valid PageItems, an error occurs and two alerts are displayed.

   
   

   The problem is that this error cannot be caught by a try syntax. It will stop the batch process with alerts.

   Also, if app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS is used to prevent the alert, it is not possible to provide detailed information to the script user as to why the artboard was not exported.

   Ideally, the design should be changed so that the error can be caught, or even an empty artboard can be exported.

   Steps to reproduce

   1. open the attached file empty_artboard.ai in Illustrator
   2. execute the script in the Script to execute section or the attached file psd_export.txt (please change the extension to jsx beforehand)

   Expected result

   Errors will be caught and an alert "Caught error" will appear, then safely exit.

   Actual result

   The error penetrates try syntax and the alert is displayed twice. The contents are as follows:
   1. Empty artboard(s) were not exported.
   2. The operation cannot be completed because of an unknown error. [!SEL]

   The error 2 starts to occur in Illustrator 2022 and does not occur in older versions such as Illustrator 2021.

   Workaround

   • Use selectObjectsOnActiveArtboard, etc. to detect empty artboards by myself to avoid the error (to be precise, it is necessary to ignore isolated points and other PageItem that are ignored by the PSD export function by myself).
   • Generate a Rectangle of the same size as the artboard without fill and stroke in advance and export it for avoid the error. An empty image will be successfully exported.

   Environment

   • macOS 12.7.3, 14.3.0(Apple Silicon)
   • Illustrator 2019(23.1.1) to 2024(28.1.0)

   Not sure when this error started, but it reproduces in Illustrator CS6 too.

   Attached files

   Script to execute

   ---

   ja_JP

   空のアートボードをPSDに書き出そうとしたとき起こるエラーをcatchできない

   ExtendScriptのexportFileにてIllustratorのアートボードをPSDに書き出すとき、アートボードに有効なPageItemが含まれていないとエラーが起こり、2つの警告が出ます。

   
   

   問題は、このエラーはtryで囲ってもcatchできないことです。バッチプロセスをアラートで止めてしまいます。

   また、もしapp.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTSでアラートを出ないようにした場合、スクリプトのユーザーになぜアートボードが書き出されなかったか詳しい情報を提供することができません。

   エラーをcatchできるようにするか、空のアートボードでも気にせず書き出すよう変更するのが理想的な設計です。

   再現手順

   1. 添付ファイルempty_artboard.aiをIllustratorで開きます
   2. 実行するスクリプトセクションのスクリプトか、添付ファイルpsd_export.txtを実行します（事前に拡張子はjsxに変えておいてください）

   期待する結果

   エラーはcatchされ「Caught error」とアラートが出たあと安全に終了します。

   実際の結果

   エラーがtry構文を貫通し、アラートが2回表示されます。内容は次の通りです。
   1. Empty artboard(s) were not exported.
   2. The operation cannot complete because of an unknown error. [!SEL]

   2のエラーはIllustrator 2022から出始めていて、それ以前のIllustrator 2021などでは発生しません。

   回避策

   • selectObjectsOnActiveArtboardなどを使い、空のアートボードを自力で検出してエラーを回避します（正確に言えば、孤立点などPSD書き出し機能に無視されるPageItemを、自力で無視する必要があります）
   • アートボードと同じサイズの塗り・線なしのRectangleを事前に生成して書き出すことで、エラーを出ないようにできます。ただし、何もない画像が書き出しに成功します

   環境

   • macOS 12.7.3, 14.3.0(Apple Silicon)
   • Illustrator 2019(23.1.1)〜2024(28.1.0)

   このエラーがいつからあるのかわかりませんが、Illustrator CS6でも再現します。

   添付したファイル

   • error1.png
   • error2.png
   • empty_artboard.ai
   • psd_export.txt

   実行するスクリプト

   (function() {
     var doc = app.documents[0] ;
     var psdOptions = new ExportOptionsPhotoshop() ;
   
     try {
       doc.exportFile(new File('~/Desktop/psd_empty_artboard_error.psd'), ExportType.PHOTOSHOP, psdOptions) ;
     } catch(e) {
       alert('Caught error') ;
     }
   })() ;
   

   en_US

   When exporting Illustrator artboards to PSD using ExtendScript's exportFile, if the artboard does not contain valid PageItems, an error occurs and two alerts are displayed.

   
   

   The problem is that this error cannot be caught by a try syntax. It will stop the batch process with alerts.

   Also, if app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS is used to prevent the alert, it is not possible to provide detailed information to the script user as to why the artboard was not exported.

   Ideally, the design should be changed so that the error can be caught, or even an empty artboard can be… more

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   Resolved (Comments Open)  ·  6 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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8. Transparency panel shows 0% for the mixed opacity values

   When having a selection of art with mixed opacity values, Transparency panel should display blank, as Illustrator does for color values or stroke weights, but instead it lies they all have 0%.

   Take a look at the GIF attached.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Add scrollbar to the Image Trace panel

   The 3d panel has a scrollbar, but the image trace hasn't.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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10. A size of a selection with a certain object inside is calculated wrong

    Take a look at the GIF attached and the document.
    When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

    1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
    2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
    3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
    4. Select text object again — Ai displays the size and coordinates of the rectangle instead of the numbers’ values
    5. Select both the numbers and the rectangle — again, when the text is included in the selection, Ai display the previous values

    The object is a compound shape, made of a live text, with a Drop Shadow effect applied. If you hide or remove the effect — values get calculated fine.

    If you release the compound shape and reapply the drop shadow — the bug vanishes — values get calculated fine.

    The purpose of the compound shape (which one can create with the native Pathfinder > Make Compound Shape command, from the flyout menu) is to get a proper result with the 'bronze+shadow' graphic style you can check in Graphic Styles. If a text is not converted into a compound shape before applying it, Illustrator applies it only for the first character, because it treats any text as a 'group' of characters, instead of a single compound path / shape.

    Reproducible on Windows for 26.5.1 and 27.1.1

    Take a look at the GIF attached and the document.
    When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

    1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
    2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
    3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
    4. Select… more

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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11. Overprint Preview + Show Grid + canvas matching color = white canvas

    If you turn Overprint preview on, enable grids, and set the canvas color to match the UI brightness (in Preferences > User Interface), you get a white canvas instead of usual and expected dark.

    Turning grid off makes it filled with the matching color again.

    It makes SOME sense, but does not really help with anything and makes some users wonder about 'how to fix it'.

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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12. Scale Strokes & Effects checkmark in Transform panel is disabled when nothing is selected

    Illustrator has many ways to reach certain values, options and functions: through menus, panels, preferences, etc. Accessibility options are fine most of the times, and we are all used to this approach (sometimes it becomes ridiculous, like with many ways to access Transform).

    But there are some toggles which are hard to control.
    'Scale Strokes and Effects' can be accessed in Preferences (as a global option), in the Scale dialog (as a local option), and in Transform panel (as some kind of contextual option)...

    No. I lied, but in a way I once was fooled by Ai. These are the same option, and they are ALWAYS global. Toggling it in the Scale dialog makes the option in Preferences tick/untick. Same happens with their copies in Transform.

    It is confusing, but this report is about the fact we can’t toggles this (or its smaller brother, 'Scale Corners') in Transform, when nothing is selected. They are just grayed out, disabled, as if they were a contextual option, which requires a selection ang gets applied to it. But it’s a wrong assumption and a lie, unintentional though.

    Fix this, please. Not a user request! Bug.

    Illustrator has many ways to reach certain values, options and functions: through menus, panels, preferences, etc. Accessibility options are fine most of the times, and we are all used to this approach (sometimes it becomes ridiculous, like with many ways to access Transform).

    But there are some toggles which are hard to control.
    'Scale Strokes and Effects' can be accessed in Preferences (as a global option), in the Scale dialog (as a local option), and in Transform panel (as some kind of contextual option)...

    No. I lied, but in a way I once was fooled by Ai. These are the… more

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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13. Tool buttons appear as copies in other toolbars

    Ai display a copy of the currently selected tool in each custom tool panel a user have. This is distracting, eats up space, and serves no practical purposes.

    Yes, I kind of understand the logic behind this... 'what if a user does not have the currently picked tool in any panel now displayed? how can they know what tool is no active?' — but why EVERY panel? Choose one. Or let the user to choose one.

    You are allowing to create toolboxes with no fill/selector stroke, without Draw modes even (Normal/Behind/Inside) — something a user can’t get anywhere else if it’s turned off! But here you are pushing the active tool way too much.

    Ai display a copy of the currently selected tool in each custom tool panel a user have. This is distracting, eats up space, and serves no practical purposes.

    Yes, I kind of understand the logic behind this... 'what if a user does not have the currently picked tool in any panel now displayed? how can they know what tool is no active?' — but why EVERY panel? Choose one. Or let the user to choose one.

    You are allowing to create toolboxes with no fill/selector stroke, without Draw modes even (Normal/Behind/Inside) — something a user can’t get anywhere else if… more

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. Font Height Options Tab order is broken

    In Character panel, when you choose an option to display Font Height Options, hitting Tab to focus works wrong.

    Click Font Family field to focus it and press Tab to focus the next one, Font Style. It works fine, nut the next press moves the focus to the Font Size field, skipping Font Height Reference field!
    So it means we can’t access this field at all using a keyboard.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Spellcheck turns off when you apply Drop Shadow or other effects to a text

    Spellcheck must work for all text objects once enabled, no matter what appearance it has.

    Here, the same line of text with a typo in it has a drop shadow and a custom fill applied. No zigzag lines, and all those who count on Ai to mark they typos are in trouble.

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Reordering artboards / double clicking an artboard zooms me into that artboard

    I experience the following disorienting app behaviour.

    How to reproduce:
    1. Zoom out with all the artboards in view.
    2. In the artboard list, find which artboard is highlighted.
    3. Click-and-drag that artboard. (Don't even really need to reorder it)

    Expected behavior:
    Nothing asides from reordering the artboards.

    Actual behavior:

    I am now zoomed into that artboard. I then have to zoom back out and continue reordering artboards at my desired birds-eye-view distance.

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    12 votes

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    5 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is expected to be fixed in the latest Beta Build 29.5.0.15 — the double-click on the item in the Artboards panel now should not zoom to the artboard on canvas, hooray! Please check if this now behaves as expected and comment back

17. broken: Save Variable Library

    since Ai 26.3.1

    saving variable library from the variables panels result in this error:
    'The filter cannot complete because of an unknown error.'

    Also a related issue is that scripts using 'exportVariables' function will fail

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Export for Screens via ExtendScript is slow and appears to have stopped

    Description:
    When I run Export for Screens via ExtendScript, it slows down and looks frozen. The rainbow cursor will appear.

    It actually works, and will finish if I wait long enough. It seems to take about 10 times longer than running it manually from the GUI.

    This is especially noticeable when exporting JPEGs. If the image to be exported is large to some extent, it will hardly progress after the progress bar reaches about 99%. CPU usage will be around 100%.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 157.636 seconds (the weight of each JPEG is 2.9MB).

    If I manually export the same conditions from the GUI, it will finish immediately.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes about 2 seconds (the weight of each JPEG is 1.7MB).

    PNG24 is slower than manual, but it doesn't affect as much as JPEG. The CPU usage was around 160%.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 39.376 seconds.

    It happens under the following conditions.
    • At least Illustrator 2020-2022 (24.3.0-26.0.2)
    • At least 2 environments of macOS Monterey 12.0.1 (Apple Silicon) / Big Sur 11.6 (Apple Silicon)
    • At least two models of MacBook Air (Apple Silicon, 16GB memory) / iMac (Apple Silicon, memory unknown)
    • Run via ExtendScript Document.exportForScreens
    • Option JPG 100,300ppi (artboard size is 1700x1000px)
    • Include transparency in artboard

    It doesn't happen under the following conditions, or the delay is not so noticeable.
    • When executed manually from the GUI
    • When the option is set to JPG 100, 72ppi
    • When the option is set to PNG24, 300ppi
    • When removing the transparency from the artboard

    The following items do not seem to have much effect.
    • Whether to start Illustrator with Rosetta. Rosetta makes it even slower

    Expected behavior:
    When I run Export for Screens via ExtendScript, it works as fast as I do via the GUI.

    Document:
    Attachment
    • sample.ai (ai file used for export)
    • exportForScreens.txt (script to execute. Please change the extension to jsx)

    Movie
    https://youtu.be/JNYN2ajyVKY

    === Japanese from here on ===

    ExtendScript経由のスクリーン用に書き出しが遅く，固まる

    説明：
    ExtendScript経由で［スクリーン用に書き出し］を実行すると動作が遅くなり，レインボーカーソルが出て固まったように見えます。実際は動いていて長い時間待てば終わるものの，GUIから手動で実行するのと比べると10倍ほど時間がかかるようです。

    JPEGを書き出すときに顕著です。書き出す画像がある程度大きいと，プログレスバーが99%くらいになった後ほとんど進みません。CPU使用率は100%前後になります。
    例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は157.636秒（できたJPEGの重さは1点につき2.9MB）

    同じ条件の書き出しをGUIから手動で実行すると，すぐに終わります。
    例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は2秒くらい（できたJPEGの重さは1点につき1.7MB）

    PNG24は手動よりは遅いですが，JPEG程大きく影響しません。CPU使用率は160%前後でした。
    例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は39.376秒

    次の条件で起こります。
    • 少なくともIllustrator 2020〜2022(24.3.0〜26.0.2)
    • 少なくともmacOS Monterey 12.0.1(Apple Silicon) / Big Sur 11.6(Apple Silicon)の2環境
    • 少なくともMacBook Air(Apple Silicon, 16GBメモリ) / iMac(Apple Silicon, メモリ不明)の2機種
    • ExtendScriptのDocument.exportForScreens経由で実行
    • オプションJPG 100，300ppi(アートボードサイズは1700x1000px)
    • アートボードに透明効果を含む

    次の条件では起こらないか，遅延がさほど気になりません。
    • GUIから手動で実行したとき
    • オプションをJPG 100，72ppiにしたとき
    • オプションをPNG24，300ppiにしたとき
    • アートボードから透明効果を削除したとき

    次の項目はあまり影響しないようです。
    • IllustratorをRosettaで起動するかどうか。Rosettaにしたらさらに遅くなる

    期待する動作：
    ExtendScript経由で［スクリーン用に書き出し］を実行したとき，GUI経由で行うのと同じくらい速く動きます。

    資料：
    添付ファイル
    • sample.ai（書き出しに使うaiファイル）
    • exportForScreens.txt（実行するスクリプト。拡張子をjsxに変更してください）

    動画
    https://youtu.be/JNYN2ajyVKY

    Description:
    When I run Export for Screens via ExtendScript, it slows down and looks frozen. The rainbow cursor will appear.

    It actually works, and will finish if I wait long enough. It seems to take about 10 times longer than running it manually from the GUI.

    This is especially noticeable when exporting JPEGs. If the image to be exported is large to some extent, it will hardly progress after the progress bar reaches about 99%. CPU usage will be around 100%.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 157.636 seconds (the weight of each JPEG is 2.9MB).

    … more

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is reported to be fixed in 27.8.1.

    Please verify it and comment back!

19. Live shapes loose their controls in Transform panel once they become a part of a compound shape

    If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
    That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

    This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
    Isolation mode does not help.

    A workaround is to release the compound shape each time I need to edit width and height and build it again.
    Another way is to use Dynamic Shapes plugin from AstuteGraphics, which remembers the live state of the path even as a part of a compound shape.

    If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
    That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

    This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
    Isolation mode does not help.

    A… more

    12 votes

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    1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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20. Coordinates label rendering problem in Overprint Preview mode

    1. Open the file and make sure Overprint Preview mode is on (thus GPU is off)
    2. Pick Direct Selection tool, grab the point and move it The gray label with current coordinates get smeared, like the GIF shows.

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    12 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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