8151 results found

1. Zoom in command does not work

   1. Illustrator ver 26.3.1 (64 bit). My PC is SurfacePro7 with surface keyboard. GPU:Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
   2. pressed "control + +"
   3. expected zoom in.
   4. As a result, guide (Cyan line) was shown as if I pressed "control + :". When I pressed "control + :", it also results in guide showing.
   5. I do not have video
   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. pen tablet skipping brush strokes works fine in photoshop but not illustrator

   I have Illustrator 2022 and Illustrator 2020 and it skips strokes some times with both versions. It shows a circle that represents the brush where I start the stroke and it also shows the brush symbol that is moving with the pen tip. The circle that represents the brush stays where I start the stroke until I finish the stroke and lift the pen, then the circle that represents the brush goes away, while the brush symbol is moving with my stroke but no stroke is being drawn. The brush strokes in Photoshop are fine, they do not skip strokes every once in a while like it does in Illustrator. Illustrator is becoming so annoying because of all the bugs with each new version. MacBook Pro (15-inch, 2019)

   I have Illustrator 2022 and Illustrator 2020 and it skips strokes some times with both versions. It shows a circle that represents the brush where I start the stroke and it also shows the brush symbol that is moving with the pen tip. The circle that represents the brush stays where I start the stroke until I finish the stroke and lift the pen, then the circle that represents the brush goes away, while the brush symbol is moving with my stroke but no stroke is being drawn. The brush strokes in Photoshop are fine, they do not skip strokes… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Brushes  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. AI 25.4.1 GPU performance still very slow, cannot easily editing previous version files

   Since AI 25.2 I've had problems editing files. With GPU features enabled, all UI functions, selecting, deselecting, all mouse dragging functions, menu selections are all extremely slow to respond, I'm talking several seconds between responses to clicks and movement. Turning off "Real Time Editing" helps somewhat, delays are shortened, but still very difficult to work with. Disabling Animated-zoom has no effect. Disabling GPU entirely, improves selection and dragging, but there is still a delay of several seconds after releasing the mouse button. This behavior seems restricted to editing files prior to v25.2, but not all. Preforming a "SaveAs" over the existing file does not solve the problem. I found copying and pasting the entire contents into a new blank document does seem to solve the problem, as the UI response is speedy in the new document, in the same session of AI ! New documents work normally. Copy and pasting is not a practical solution. I do not see any shape or color problems. I've refreshed AI 25 preferences, to no effect. I'm using AI 24.3 where these same problem files edit normally with GPU enabled!? I attached a typical example file. As of 9-21-2021 all my CC-Apps and graphic drivers are up to date. Video card is NVIDIA P5000-16GB/driver-v472.1/30.1.14.7212, computer HP-Z8 Xeon4112, Win21H1-19043.1237, MS HID mouse driver.

   Since AI 25.2 I've had problems editing files. With GPU features enabled, all UI functions, selecting, deselecting, all mouse dragging functions, menu selections are all extremely slow to respond, I'm talking several seconds between responses to clicks and movement. Turning off "Real Time Editing" helps somewhat, delays are shortened, but still very difficult to work with. Disabling Animated-zoom has no effect. Disabling GPU entirely, improves selection and dragging, but there is still a delay of several seconds after releasing the mouse button. This behavior seems restricted to editing files prior to v25.2, but not all. Preforming a "SaveAs" over the… more

   • 

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   6 comments  ·  Performance  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Recent work thumbnails are missing on the welcome page

   When I launch my latest version of the Desktop illustrator app there are no more visible the thumbnails of the recent work. Please bring it back.

   Currently using Illustrator 25.4.1. (64bit) on latest update of Windows 10

   •  

   •  

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   6 comments  ·  Launch  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   We need the following logs to investigate this issue

   Mac: ~/Library/Logs/Adobe/Adobe Illustrator/25.4/Adobe Illustrator
   Win: C:\Users\[username]\AppData\Roaming\Adobe\Logs\Adobe Illustrator\25.4\Adobe Illustrator

   Please share files starting with UXPLogs from above folder to sharewithai@adobe.com

5. Select Same Fill/Stroke Color ignores Compound Shapes

   Select > Same > Fill Color (and I assume the other related functions) ignores the color set for Compound Shapes (if it differs from the color of the original shapes used to create the Compound Shape). Even if you have one selected before triggering the function it refuses to select it. It is as if it cannot see the color assigned to the Compound Shape itself.

   Windows 10, latest version of Adobe Illustrator 26.0.1

   1. I have a file consisting of multiple rectangles all with the exact same color (e.g. black).
   2. I make two rectangles of a different color (e.g. red) and combine them into a Compound Shape (Alt-click using the pathfinder).
   3. I set the fill color of my Compound Shape to the same color as the other objects (black).
   4. If I now select one object (even if it's the compound shape), and choose Select > Same > Fill Color it will select everything except the Compound Shape

   Select > Same > Fill Color (and I assume the other related functions) ignores the color set for Compound Shapes (if it differs from the color of the original shapes used to create the Compound Shape). Even if you have one selected before triggering the function it refuses to select it. It is as if it cannot see the color assigned to the Compound Shape itself.

   Windows 10, latest version of Adobe Illustrator 26.0.1

   1. I have a file consisting of multiple rectangles all with the exact same color (e.g. black).
   2. I make two rectangles of a different color (e.g. red)… more
   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Selection  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Brush tool not available to draw on normal AI file

   I can draw a line on my rough draft in a .ai file, but can't use the brush tool. It shows the O with a / "forbidden" symbol (not available).

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Brushes  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Direct Selection Tool selects objects by their center points

   When using the Direct Selection Tool to make a selection within another object via click and drag, the tool automatically selects the outer object, regardless of its fill setting.

   In previous versions of Illustrator, it would not select such an object if it had no fill, which made it easy to select multiple paths and points that were contained within an object with a simple click and drag gesture. Now, this is rendered impossible and makes the tool much more tedious to use.

   This absolutely needs to be fixed!

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Selection  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Illustrator 26.2.1 unable to save as .ai or .pdf

   Details of your operating system
   Windows 10
   The version of Adobe Illustrator (desktop)
   26.2.1
   The steps you were taking when you experienced the issues
   Save blank Artboard OK, but when with text, it is not saving/responding... hang
   Your expected result and the actual result
   Expects file to be saved as .ai or .pdf.... Actual it hangs and not saving
   Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. First time use of the Library bug

   Hardly worth reporting but happens consistently for me: the first time I use the Library after opening Illustrator, upon choosing what I want to place, the library panel closes (before I can complete the place command). When I open the palette again and choose the item, it works fine. That's it.
   Version 26.0.2 (64-bit)
   Windows 10 Enterprise

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. request to solve a bug

    I Am unable to do the function of "ctrl+D" . i feel its some sort of bug.
    kindly look into it

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Pasting text on selected text changes properties

    Model Name: Mac mini
    Model Identifier: Macmini9,1
    Chip: Apple M1
    Total Number of Cores: 8 (4 performance and 4 efficiency)
    Memory: 16 GB
    System Firmware Version: 6723.81.1

    Illustrator version: 25.3 265@236190

    Pasting text over selected text, it changes properties to properties of neighbouring text of the same text block

    19 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

12. File Ruined After Updating

    I was working with a slightly outdated version of Illustrator and the program kept acting up and crashed twice, so I saved my files and updated. Right before I did, a file I was working on did this. After the update, the error seems to be permanent.

    •  

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. emf file blank (could be opened in Windows Paint and irfanview just fine)

    Like I mentioned above. Illustrator is 2022 running on Windows 11.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Other...  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Cannot modify Fill and Stroke color of objects

    Sometimes when the object is selected (think it is the select tool activated by A) I cannot modify the color of the stroke or fill. The popup menu that I usually use for this does not work.

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Moving rotation anchor sticks to cursor - Pen tablet

    Windows 10 64bit.

    For literally years now, when you use a wacom pen, hold alt to move to the position of an object's rotation anchor, it sticks the anchor to the cursor and there's no way of detaching it unless you minimise and reopen the software.

    This has been a problem for more versions than I can count. (We're talking in excess of five years, probably more?) It's happened on different machines and different pen tablets so it's a software problem. Oh how I'd love it to be actually fixed one day!

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Color guide issue/bug

    When I click on color in "color guide" it doesn't work. So shape has (let's say) "old" color. I can click on "new" color 10 times and nothing happen. Some colors works, some colors doesn't response.
    PLEASE FIX.
    Thanks!

    MacOS Monterey 12.0.1 Illustrator 2022 26.0.1

    •  

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. SVG Object IDs not exporting as unique

    Export As > SVG

    Object IDs: Unique

    The object IDs are not unique.

    I'm using the latest version of Illustrator.

    I need to export unique IDs because I'm placing multiple SVGs in one HTML page.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Illustrator2022　26.2.1　pdf保存時　線幅（pt)

    Illustrator2022　26.2.1　pdf保存時　線幅（pt)
    MacOS Catalina 10.15.7　特色オーバープリントした線幅がpdf形式へ別名保存時　／（X-4 2008 日本）またそれ以外でも線幅が変わってしまう。
    Illustrator2020　24.3.2　では問題なく保存可能です。

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Need More Info  ·  PCM Miyuki responded

    Higashi さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました情報について、もう少し詳しい情報を頂けますと幸いです。

    問題が発生したときに実行していた手順：

    1.

    2.

    3.

    4.

    などのように、不具合が発生するまでの手順を詳しくお知らせください。こちらで再現テストを行わせていただく際に必要な情報となります。

    追加の情報がございましたら追記をお願いいたします。

    （必要に応じて）スクリーンショットまたはビデオをアップロードしてください。

    どうぞよろしくお願いいたします。

19. PARM error with embedded image

    iMac OS Catalina 10.15.7
    Adobe Illustrator 25.4.1

    I get an PARM error when selecting an embedded image and clicking the "Edición" menu (Edit in spanish).
    After clicking the OK button I can then access all the "Edit" menu options as usual.

    Please fix this annoying behaviour.

    Thanks,
    Guille

    •  

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. 禁則処理が反映されない、トラッキングの数値が変わる

    macOS Mojave バージョン10.14.6
    CC2020 バージョン24.1で起きたバグです。

    ・テキストボックスを使用して文字組みの作業をしていました。
    ・保存後に再度開くと文字送り位置が勝手に変わっている現象が発生。
    　」←閉じ括弧が行頭に来ていたました。
    ・禁則処理は「強い禁則」に設定していた＆行頭禁則文字に同記号を設定していたのに適用されませんでした。
    ・トラッキングを-5→0に設定して文字送りを調整して保存しましたが、再度開くとまたトラッキングは-5に戻り」←閉じ括弧が行頭にある状態に。
    ・トラッキングを今度は5〜10にして文字送りを調整し保存。再度開いたら正しい状態で保存されていました。

    以上ご報告になります。
    よろしくお願い致します。

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Request to Contact Support  ·  PCM Maro responded

    Illustrator製品版フィードバックへのご協力ありがとうございます。

    最新バージョン（ver.26.x）では再現しませんでした。

    こちらは一般的な機能バグではないようですので、もし、再現するようなデータがございましたら、カスタマーサポートにお問い合わせください。

    よろしくお願いいたします。

    Illustrator チーム