5943 results found

1. A lot of empty PNG when using Export for Screens function

   When exporting with Export for Screens, many empty pngs are created in the file folder. The bug occurs completely randomly. The number of files also defies any explanation. There may be 10 or 1000 files at a time.

   System: Windows 10, Illustrator v.26.0.3

   New details: this bug occurs if you copy complex graphics to the clipboard. Video attached. I suspect the meshes are to blame.

   Update: If you disable Clipboard Handling → Include SVG Code or clipboard log Windows, the problem disappears.

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   9 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. Export for Screens doesn't remember settings.

   Export for Screen Doesn't remember my settings.
   Every time I restart Illustrator, I have to set again my Export for Screen setting.

   I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.

   It really amaze me how Adobe can brake some basic functionality like this.

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   17 votes

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   Completed (Comments Open)  ·  11 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. SVGs are missing elements when opening with Illustrator (and PhotoShop too)

   For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.

   My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS then it will open in Illustrator, but it's not the right file type for my needs. I also shouldn't have to use a free, inferior program to work around bugs in the very expensive software I pay for.

   I'm using the newest version of Illustrator (26.3.1)

   For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.

   My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS… more

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. テキストフレームでグローバルスウォッチの変更が適用されない。

   OS/macOS10.13〜、Windows10 (20H2)
   ver/25.4.4、26.0.3

   エリアテキストオブジェクトのパスにグローバールスウォッチを適用し、そのオブジェクトを複製した場合、描画がグローバルスウォッチの編集に追随しなくなる。

   再現手順
   1.エリアテキストを作成しテキストパスのみを選択して塗りにグローバルスウォッチを適用した上Command（ctrl）＋option（ALT）を押しながらドラッグし複製する。
   2.選択を外した状態にし、適用したグローバルスウォッチをダブルクリックし編集に入る。
   3.プレビューにチェックを入れた上でカラーを編集する。
   4.コントロールバーやカラーパネルでの表示は変化するがテキストパスの塗りは変化しない。OKをクリックし編集を終了する。
   5.スウォッチパネルなどの表示は正しく更新されるが1.のテキストバスの塗りは表示が変わらない。

   期待する結果
   グローバルスウォッチを適用したテキストエリアオブジェクトのパスでも他のオブジェクトと同様にグローバルスウォッチの変更に表示を追随させる。

   現状の挙動
   エリアテキストのパスに適用した塗りがグローバルスウォッチの変更に追随しない。

   対応策
   一旦アウトライン表示に切り替えてからプレビュー表示を行うとグローバルスウォッチの値にて再描画される。

   この挙動を細かく見てみると複製したエリアテキストのパスに対する処理に問題がありそうです。１点だけだと再現しません。また、オブジェクト的にはカラー値は更新されていますので単純に再描画が行われていないように思われます。
   以下のコミュニティスレッドをご確認下さい。

   https://community.adobe.com/t5/illustratorフォーラム-discussions/テキストの背景にスウォッチ/m-p/12725589#M27421

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   Under Review  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Freeform Gradient Crashes Illustrator

   If press V and I select seemingly any object in my drawing, press G to select gradient, and then I select Freeform Gradient, then Illustrator simply freezes forever until I force it to close. I'm able to select Linear and Radial gradient just fine. This only seems to happen with Freeform Gradient. I attached my file to this ticket. If you want a specific object to try, try the blue handle of the sword in the bottom right. But it seems to happen on any object.

   I'm using Adobe Illustrator 26.0.3 64-bit.

   My RAM is not overloaded, and I have a great CPU, so it does not seem performance related. I'm using 64-bit Windows 11 Home 21H2 22000.493. 32 GB RAM, Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz 3.60 GHz.

   If press V and I select seemingly any object in my drawing, press G to select gradient, and then I select Freeform Gradient, then Illustrator simply freezes forever until I force it to close. I'm able to select Linear and Radial gradient just fine. This only seems to happen with Freeform Gradient. I attached my file to this ticket. If you want a specific object to try, try the blue handle of the sword in the bottom right. But it seems to happen on any object.

   I'm using Adobe Illustrator 26.0.3 64-bit.

   My RAM is not overloaded, and I have… more

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   7 votes

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   2 comments  ·  Gradients  ·  Delete…  ·  Admin →
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6. pathfinder - unexpected behaviour inside script

   when I select two compound paths and subtract, I get a fully selected group.
   If I create an action consisting of just the pathfinder operation and run it from the actions panel, the result is identical.
   If I call this action from extendscript, the group sometimes is only partially selected. - and the following steps produce unexpected results :(
   It turns out that adding an extra object.selected = true can help.
   I observed this in 2022 edition, I have the impression that this did not happen in 2020 edition

   2 votes

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   0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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7. Stroke Aligned to Outside of Filled Shape and Fill of Shape Not Aligned

   When aligning a stroke to the outside of a fill area, there are areas in which the fill area is incompletely filled, or the fill extends beyond the stroke.

   Mac OS 12.0.1 (21A559)
   Illustrator 26.2.1

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   4 votes

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   2 comments  ·  Strokes  ·  Delete…  ·  Admin →
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8. Vectorisation doesn't work as with CS6

   Before I could vectorise a file (for example this one "SourceFile.gif") and the relsult was like the attached one "VectorisedFile.ai" with the fonction "Image trace" and it works with the 2 following option "line art" or "technical drawing".
   Why doesn't it work anymore ?
   Thanks for your following answer!

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   3 votes

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   12 comments  ·  Other...  ·  Delete…  ·  Admin →
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9. Package dialog resets folder name when a new destination is chosen

   If you enter a custom folder name in the Package dialog, then change the location to export to, the folder name resets to match the file and does not retain the custom folder name.

   Expected behaviour is for the custom folder name to persist when changing the export location.

   Win 10, v26.3.1

   2 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Selection tolerance too tight on high resolution displays in Windows

    Selection tolerances are much too tight when trying to select a line rather than a shape - you have to be within 1-2 pixels to select properly, which makes it super hard to select lines.

    This can be fixed slightly by changing the UI scale, but only works if you change it to 'comically large'. It works fine on my MacBook so looks like a Windows problem.

    Smart guides don't help since smart guides don't work when snap to grid is selected for some reason.

    You can see the minute differences in the pointer position in the screenshots.

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    9 votes

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    0 comments  ·  Selection  ·  Delete…  ·  Admin →
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11. Repeat Grid messes up variable width strokes

    When the artwork contains asymmetrical variable width strokes, those are converted to symmetrical variable width strokes when a Repeat grid is applied with mirroring.

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    4 votes

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    0 comments  ·  Repeats  ·  Delete…  ·  Admin →
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12. Path effects applied to a compound shape result a doubled stroke on expansion

    1. Draw two overlapping shapes
    2. Remove fill and stroke for both of them
    3. Hold Alt and press Unite shape mode button in Pathfinder to create a live compound shape
    4. Apply Offset Path effect (or any other path deforming effect, like Roughen or ZigZag)
    5. Expand appearance of the object Result: two copies of the same stroked object Expected: one copy of the stroke object

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    14 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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13. Images in clipping masks glitching and overlaying artwork when in GPU

    This is similar to previous posts but not sure if the same.. apologies if repeating. In the latest version of illustrator, images within clipping masks are glitching out and making the file impossible to work with. These glitched versions of the masked image change constantly when zooming in or out, but do not disappear as they used to when illustrator bugged out previously. see attached screenshot. The orange metal flake texture should only exist within the frame of the bicycle. The lighter orange glitchy shapes do not exist.

    iMac Pro - Big Sur 11.61
    Illustrator v26.0.1

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    9 votes

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    8 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Need More Info  ·  Illustrator Engineering responded

    Hi All,

    Thank you for reaching out and reporting this issue.

    We’ve attempted to reproduce the problem in-house but have been unable to do so with the current information. To assist us in resolving the issue more effectively, we would greatly appreciate it if you could provide the following details:

    1. Machine configuration and GPU details.
    2. If possible, the .ai file(s) where the issue is observed.
    3. A short screen recording demonstrating the issue.
    4. Confirmation on whether the issue persists with the latest Adobe Illustrator build.

    Your input will help us investigate this more thoroughly and expedite a resolution.

    Looking forward to your response.

14. While shift-dragging objects green plus appears and picture clipping file is created.

    This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this can be solved on the Adobe side because it is infuriating.

    This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this… more

    5 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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15. Malwerkzeuge (Pinsel/Buntstift) übernehmen nicht die vorherigen Einstellungen

    Ich möchte mit dem Bunststift zeichnen und habe dabei die Kontur, die Farbe und das Profil eingestellt. Beim nächsten Strich werden diese Eigenschaften nicht übernommen. Ich muss jedes mal die Eigenschaften neu auswählen... das kann ja jetzt nicht sein? Das hat vorher einwandfrei funktioniert.
    Wäre sehr dankbar für eine Tipp/Lösung!

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    1 vote

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This can be toggled in the Appearance panel’s menu with the 'New Art Has Basic Appearance' option.

    See the comments for details.

16. SVG Export - Style Tag (Angled Apostrophe) Issue

    Hi,

    I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).

    For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).

    See attached images for reference.

    I can edit the styling using SVG viewer, but it's slowing down our output immensely and I'm not sure what has changed? I know for a fact these images work fine in the current courses they sit in.

    Note: If I ungroup the assets on the banner image, and export them as SVGs, they all import fine and don't have the angled apostrophe. If I group them together, however, the apostrophe appears! The obvious solution would be to ungroup and collect as a single asset, which I've tested and unfortunately, this still presents the same issue. I've also tested grouping newly created assets together there are no issues.

    Hopefully, someone out there can help out with this!

    Thanks in advance,
    Steph

    Hi,

    I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).

    For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).

    See… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Live shapes loose their controls in Transform panel once they become a part of a compound shape

    If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
    That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

    This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
    Isolation mode does not help.

    A workaround is to release the compound shape each time I need to edit width and height and build it again.
    Another way is to use Dynamic Shapes plugin from AstuteGraphics, which remembers the live state of the path even as a part of a compound shape.

    If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
    That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

    This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
    Isolation mode does not help.

    A… more

    12 votes

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    1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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18. Cmd + Tab app switching forcibly keeps Illustrator in focus

    When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.

    Illustrator v.26.2.1
    macOS 10.15.7
    3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
    64 GB RAM
    RX 580 eGPU

    When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.

    Illustrator v.26.2.1
    macOS 10.15.7
    3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
    64 GB RAM… more

    2 votes

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    3 comments  ·  Other...  ·  Delete…  ·  Admin →
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19. Alt + drag use Group Selection Tool cause illustrator crash

    Illustrator 16.0.3
    Windows 10 20H2 19042.1526
    i7-10700 2.9GHZ
    16GB RAM

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    2 votes

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    5 comments  ·  Actions  ·  Delete…  ·  Admin →
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20. New Automatic file backup missing?

    Just updated to AI 26.3.1 and the new Automatic Backup checkbox is missing from File Handling preferences.

    Running macOS 10.5.7.

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    4 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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