Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8196 results found
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Cant save ai file with my Mac m1 chip
It's not saving any new file. My Ai is updated.
4 votes -
Lightbulb speechbox is stuck.
I just updated my Ai. Upon entering to use it it, the blue Lightbulb help button speech box won't go away. It covers up the properties, layers and library tabs, inhibiting me from finishing my work. I've done everything I can and I need it to go away so I can finish what I am doing!
3 votes -
Dark Mode on macOS makes text in input fields white and invisible
In macOS dark mode, the parameters is all white when you choose them.
4 votes -
Blue is now purple
When selecting a vibrant blue with the color-picker it shows it correctly and when it is applied it looks purple. (the color's HEX is correct though)
This also happens when I drag&drop an image that has vibrant blue colors in it.
Any ideas why this is happening?
6 votes -
Export Selection, Assets Panel not saving as before
Prior to 25.4.1 I would highlight objects, Export Selection, Assets Tab, select the image, give it a filename, specify the export folder location (same every time), scale the image as 1.2x, put a suffix as @1.2, format = PNG 8 and the Export. Previously in Mac OS 10.15.7 (Catalina) the exported file when selected in Finder would show Dimensions, Resolution, and Color Space in the file details preview. This is no longer the case. Also, when I upload the file to Shopify the image doesn't display properly (should show as a thumbnail but now shows full size on the website.…
1 vote -
Separations preview
Mac OS 10.15.7 Ai 25.4.1 When an item is selected i get blue bezier points, but when i turn separations preview on it turns light grey and makes it difficult to move also the selection marquee disappears. In some files this happens all the time even with out the separations preview on. Thanks
1 vote -
Shear dialog forgets the value
While rotating objects keeps the value of the angle in the dialogue box, bending (shearing) immediately forgets the value. A bug?
Während beim Drehen von Objekten der Wert des Winkels im Dialogfeld erhalten bleibt, vergisst das Verbiegen den Wert sofort wieder. Ein Bug?
See screenshort in German:
2 votes -
Mac OS Save As file name highlight bug
Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:
Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.
Also, in Illustrator, the sometimes Save As does not highlight the file name at all…
3 votesHi All ,
Thanks for reporting the issue . The issue has been fixed in 12.1 Monetary OS .
Regards,Ankit Goyal
Illustrator team -
Illustrator Background Flickering
Hey all.... I'm getting a very annoying flickering background in illustrator CC 25.2.3 as I roll the cursor around.
It stops when I turn off GPU performance but I'd ideally like to have the best performing Ai as possible...other wise what's the point ey?
MBP spec:
10.15.7
MacBook Pro (16-inch, 2019)
2.3 GHz 8-Core Intel Core i9
64 GB 2667 MHz DDR4AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MBVery Annoying as this MBP is brand new
Anyone had the same thing?
5 votes -
文字パレットのサイズ変更がうまくいかない。
24.3にアップデートました。
クリックでサ文字イズを変更していると、途中でおかしな数字となり（以前は1Qごとに移行していた）、それ以上進まない。
そうなるとコマンド＋zも効かなくなる。2 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました「ver.24.3 での単位系［級］の場合のフォントサイズ変更」の問題ですが、単位系演算誤差に関する問題に起因しておりました。
すでに、最新製品版「ver.25.4.1」で解消されていることをご確認いただけます。こちらは解決済みとして、対応完了とさせていただきますのでご了承ください。
もし、最新版でも再現するようでしたら、ご報告ください。今後ともよろしくお願いいたします。
Illustrator チーム
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Artboard Options - Constrain Proportions Bug (Illustrator v25.4.1)
When I make an additional artboard using Shift + O, I click then drag the new artboard and when you hold Shift it constrains the new board to the same as the board made previously, like a rectangle. Holding Shift should make a square.
This issue occurs regardless of the Constrain Proportions box being checked or not.
2 votes -
Refreshing the display with GPU-View activated seems to be buggy
While some of the GPU-related glitches seem to be fixed wich the actual Version 25.4 (at least on my iMac here), there is still some strange behaviour that seems to occur on every version newer than 25.0:
Everytime I open a document, the workspace turns black for a moment. That is not a big problem, but strange, as it never happened in 25.0 or older.
Second, there are quite often problems in refreshing the display, when moving around in the illustration or copying/dragging objects around. The display gets crippled (blank spaces, where they should not be) and I have to…
3 votes -
Wake from sleep issues
Illustrator, since the update, when waking from sleep, or even just display sleep - has started to resize the main app window to about 2/3 height of the screen and then when transforming objects (any movement or rotation etc) the pasteboard flickers. The pasteboard also changes shade when shifting bewteen tools - again only after waking from sleep.
It is a brand new Mac Mini, and only affects Illustrator WITHIN the window - i.e. only the pasteboard - no menus or tools etc flicker.
Edit: I have just noticed I get same behaviour with the window resize and some flickering…
4 votes -
Type jumbles up in text box. Maybe because I installed Hebrew/Arabic capability?
When I create a type box and either type in it or copy-paste from a text editor (BB Edit, which provides really clean type), the type jumbles up together without word breaks. Sometimes it ends up overwriting type that's already there and sometimes the type ends up occupying a single line, even though it may be many lines of type.
I've had a number of type problems of various sorts since installing Hebrew/Arabic type capability several months ago.
1 vote -
Divide ( ÷ ) dimensions not working
Divide ( ÷ ) dimensions not working I can just use + * - in transform panel
2 votes -
Anchor Point w/ Tools Not Working
I am using the latest verion of Illustrator on my updated Macbook 15.0, and I have to hand in a project BUT the anchor points are suddenly not working for pen, curvature, or anchor point tool. I dont know exactly how to explain it but when I try to add a line to my layer it doesnt set the anchor point where I want it, and doesnt add lines where I want them to be. When I try to move them they are very rigid in where to go, and I cant edit how long/short they are. Has anyone else…
1 vote -
Exporting of Multiple Artboards in PDF gets messed up the order of pages (Artboards)
Exporting an AI file that has multiple artboards in it to PDF used to show the artboards in order. Now it just messes up my artboard order. The artboard names are 1,2,3,4.. After export the pages come in this order: 1,2,4,3
My illustrator version: 25.4.1
Same file works perfectly in the previous version (before I updated)
2 votes -
Just downloaded Illustrator and i have no free trial
Hi I wanted to try the product, I just downloaded it, but I didn´t get any free trial.
1 vote -
イラストレーターの新規作成・読み込みができない。
iMac OS BigSur バージョン11.5
2 votes -
Object redraw issues
Having issues with AI 25.3.1 update and object redraw. When I drag elements around the artboard they start breaking up and pixelating. Video showing issue attached. MacOS 10.14.6.
2 votes
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