Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8137 results found
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Bounding Box, Resizing typography, moving typography all defective
Here are a list of current issues I'm experiencing in Illustrator:
– Bounding box keeps disappearing and reappearing. I'm aware of the different methods of getting it back, they don't
– Moved elements disappear from view, with a bounding box appearing in the area you moved it from but with nothing in it
– Editing typography doesn't always work, I.E. I resize one block of typography, but for some reason, it adjusts a previously selected block; this is happening when adjusting tracking or size
– Editing typography also sometimes has no effect on the typography. Changing the size or tracking…1 vote -
toolbar displayed twice
Suddenly i have two toolbars?
I have no clue what might have let to this. Photoshop and Indesign are open too.Screenshot attached.
3 votes -
Illustrator does not remember general unit settings
Illustrator cc 2018 does not remember that i choose 'mm' for my general measurements and points for lines & type.
Please fix that urgently, it’s soul destroying stuff, I really require it to work correctly as I operate your software with one hand & i need to jump things in & out of place & require the software to remember my settings!1 vote -
Al CC crashing constantly
I have a brand new Surface Pro 6 with 8Gb of RAM and AI CC is the only program I have put on it, yet the program crashes every time I start using the brush tools. How do I fix this? This new laptop was purchased specifically for me go use AI on and so far I an unable to do so.
3 votes -
Paragraph style tab numeric measure is wrong
v22.1/23/0.1
Windows 10Both v22.1 and 23.0.1 show the wrong numeric 'X' measure when setting or adjusting a tab stop in a paragraph style. The measure shown is inflated both according to the ruler below the tab stop, and tabs set using the tab window. The numeric measure is inflated by an increasing amount the further the tab is from the left margin, and remains inflated whether units are set to mm or inches.
eg. 20mm tab stop shows as 29.8mm in the paragraph style dialog-
Zoom 100% (general after repeat).png 65 KB -
Zoom 100% (repeat).png 38 KB -
Zoom 100% (write 10 mm).png 37 KB -
Zoom 66.67% (repeat).png 38 KB -
Zoom 66.67% (write 10 mm).png 37 KB -
Zoom 200% (general).png 54 KB -
Zoom 200% (points).png 44 KB -
Zoom 200%.png 43 KB -
Zoom 150%.png 42 KB -
Zoom 100%.png 41 KB -
Zoom 66.67%.png 42 KB -
paragraph style tab stop.jpg 54 KB
6 votesThe issue is no longer a problem in the latest versions of Illustrator.
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Video Rulers not correct (and useless ;-)
While I don't really need the Video Rulers , they do not seem to work well. (Rulers are a quite skeuomorphic tool anyway, since with Ai we can place everything numerically)
The horizontal axis does not reflect the horizontal pixelnumbers, illustrated in the screenshot, where a 1920 wide artboard is shown to have 1440 pixels in the width by the ruler. Maybe due to some non square pixel setting. Confusing and unneeded?
2 votes -
file stuck in global edit & global edit is missing from properties panel
file stuck in global edit & global edit is missing from properties panel.
closing file and reopening does not work. saving as other does not work. etc
illustrator cc 23 on mac os x sierra 10.12.63 votes -
Appearance panel - Stroke on rectangle shape
I have a rectangle shape in my appearance panel. When I try to add a stroke to it, I get a row saying "outline stroke" (underdotted as if it should be able to change) and popup tips saying "click to edit effect". But nothing happens when trying to click to open stroke settings. So I'm not sure if this is a bug, feature request or simply me doing it wrong. Anyway, it seams to be meant to work, if not it would be great if you could add things like strokes to these shape rectangles/circles.
3 votes -
Expand Appearance is greyed out in 2019 compare to CC2018, same doc, same selection, it is enabled.
I have a document which, when I select certain objects in CC 2019 - Expand Appearance isn't available and Expand, when used, doesn't give the expected result. Exact same document, exact same selection in CC 2018 and Expand Appearance is available, and when clicked, works perfectly and as expected.
FYI - the selection has a number of Transform effects applied to it.5 voteswe will need someone to have a look at the file to determine the issue.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . -
Fonts not synching across licenses on two laptops
My fonts (not from typekit) aren't synching across the licenses of two laptops - so if I want to work on a file from Dropbox I can't as the fonts are missing on the laptop I didn't create the file on. Defeats the purpose of being able to have AI on two laptops.
1 vote -
The Selection Tool keeps defaulting to the Direct Selection tool
The Selection Tool keeps defaulting to the Direct Selection tool
9 votesIt seems like later builds of Illustrator don’t have this problem.
Please verify or disprove it.
The mentioned problem with Group Selection and Selection tools selecting singular points is reported here, with a workaround solution.
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Trim View (2019) is rendering properly in GPU view when adding from libraries
Details of your operating system and version of Adobe Illustrator: Windows 10 Insider Build 18312. Illustrator 23.0.1
The steps you were taking when you experienced the issues: When working in Trim View in GPU view, when I add assets from the Libraries panel and move them onto the artboard, my background raster image gets black blocks/rendering issue. If I zoom in and out it goes away until I move the top object again. If I switch to CPU view the issue goes away.[Optional] Upload your Illustrator file or a video
What can we fix in Illustrator? Vote for or…1 vote -
resize does not respect the homothety
1) It is impossible to draw a specific object
If we write 100 x 100 pt in L and H. This draws: 101,172 x 100,657 pt
It's not accurate and not square !!2) Having the box "keep proportions V and H" checked.
You can not write 200 pt in H and keep the proportion respected.
Example I type V = 200 pt. He writes me V = 202,172 pt and H = 203,292 ptStill not accurate and not square
It's a disaster, because gradually, while working and constantly changing the sizes of these objects, everything becomes oval and…
1 voteThe issue no longer happens in the latest versions of Illustrator.
If it still does for you — please check if the Use Preview Bound option in Preferences > General is disabled, and comment back if toggling it does not help.
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Expanded pucker/bloat effect is a circle or ellipse in SVG
Windows 10, Illustrator 23.0.1
- Create a circle or an equilateral rectangle.
- Apply the Pucker & Bloat effect; either one will do.
- Expand appearance. Check that the effects are now regular paths.
- File > Save As > SVG Result: Either check the saved SVG or view the code. The shape that was a circle will be generated as a circle, the rectangle will be an ellipse.
Expected result: The SVG displays the paths as they appear in Illustrator.
1 voteNo longer happening in latest builds.
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Smart Guides - Center point not usable
When Smart Guides are enabled, the Center point of an object is shown, when hovered over the edges of the object, but it disappears (and doesn't snap) when trying to hover over the Center point itself.
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Too many bugs. Laggy!
Too much bugs.. Can't open two files at the same time. Stuck at the Recent files screen. Regret getting this version installed.. Nobody check this in adobe before it goes live for download? We are not testers, we pay to use it in our companies for our clients. Do not release new versions full of bugs pls! I beg you ADOBE!
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Freeform Gradient points should also move on transforming Freeform Art
Today I ran into a problem with Adobe Illustrator artwork featuring some freeform gradient fills. I had a to create flipped, mirrored version of it for printing purposes (graphics would be applied sub-surface to a sign face). The problem is the freeform gradient fills wouldn't flip with the rest of the artwork. I attached a visual example of it. Using the "expand appearance" command allowed for the artwork to be flipped 180° correctly. It would be nice if I could avoid that kind of a fix.
20 votesThis is obviously not fixed and still needs a proper fix
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Freeform gradient line stops disappearing
The freeform gradient tool is very cool in its flexibility but I have encountered some major bugs with the line option. I can create the line stops but if I change the opacity of a stop from 100% then stops along the line most of the time one or more stops disappear.
Sometimes just clicking or clicking and moving a stop makes stops disappear as well.
It makes the tool unusable. Hopefully, it will become more reliable in a future release.
1 vote -
Type resizing issue in Illustrator CC 2019 v23.0.1
If I try to change the point size of a typeface on type that is indeed selected (any typeface - not specific to any one in particular), while I can select or type in a specific size in the type "window" (cmd T to open, or I just open it from my docked windows) it has no effect on the actual size. I can change the size using the panel across the top (see attached screen cap) just fine.
This just started happening today. I've done no updates related to my OS (latest version for Mac of Mojave) or Illustrator.
3 votes -
SVG scalingunit
Hello,
Is there an option to export a svg file in mm ?
it looks like from Illustrator the svg file is exported in "px" , so when imported in a CAD package the scale is not good.
And I can't find the good ratio to retrieve the right dimensions.1 vote
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