Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
755 results found
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Bleed not exporting as PNG or JPG
I've just updated to Illustrator 26.2.1 and now I cannot export PNG or JPG files with bleeds.
• I'm using File > Export > Export as... function.
• There is a 9 pt bleed set up in the Document settings
• "Use Artboards" option is selected on the Export dialog window.I'm on macOS 12.3.1.
5 votes -
Crash after moving complex artwork outside the artboard
I'm testing the new release (27.2 on MacOS) before the whole company can safely move to the new environment. I basically can crash the whole software in a few seconds. What I need to do is:
1) I need to open a big file - I've used files 23.5 MB, 43MB, 64.7 MB, 15.1MB (the files have been created in previous versions of Illustrator ).
2) Turn on wire view in Illustrator (command + Y)
3) select with lasso all points that are on the artboard
4) switch to select tool (V)
5) Start to move objects outside of the…
10 votes -
It does not highlight the page on the artboard window
I select a page from the artboard window. I navigate between pages with PageUp and PageDown on the keyboard.
I'm looking at the artboard window. but I do not see which page I am on. it does not highlight the page.
This problem came with the latest update. (Ullustrator version 22.0.0)
9 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Artboard units do not update when I change ruler units
Hi all,
Video of the bug: https://www.youtube.com/watch?v=q5yhDUw2YTY
Also posted this to the Community Forums.
The units of the artboard do not update in the properties panel when I change the Rulers Units.I have to de-select, and re-select the artboard to make this happen.
8 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html -
Exporting svg file with preserve editing capabilities checked issue
I have a doc with multiple artboards. when I export the SVG file, I select the individual artboard and export like usual, but recently it's been exporting the entire doc, with all the other artboards as well. even previewing doesn't show all of the boards, I can only tell when I open the SVG file back up or look at the file size.
1 vote -
Artboard border obstructs topmost and leftmost rows of pixels at 100% zoom
In AI CC 2018 and 2019, on Windows 10 Home 64 bit, the black border of artboards overlaps the top row and left column of pixels in the image when zoomed to 100%. (For 2019, Pixel Preview must be on to properly see this because of https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35736118-100-view-is-not-100-for-pixels-in-cc2019)
The attached screenshot shows a 16x11px artboard zoomed way in on the left, and at 100% on the right, plus an 8x version I added so it can be seen better. Clearly part of the white outline is obstructed by the the black border of the artboard. Not good!
So, basically, it's…
2 votes -
Corrupted Mac screenshot exports when using Export for Screens
When exporting multiple artboards that feature Mac screenshots via Illustrator > File > Export for Screens, the exported screenshot data looks corrupted / distorted. However, using File > Save for Web (legacy) results in a clear export.
2 votes -
Adding Bleed to Previously Saved Files
I use Adobe CC. I've been trying to add bleed to a previously saved file without bleed. When I open the file then go to >document setup< I am able to add a 1" bleed, but the red bleed line doesn't appear around my artboards once I click ok. Then when I go back into >document setup< it shows that the bleed has been saved, but it is still not visible in the art files.
6 votesAs stated in the comments, to view bleeds you have to make sure you have View > Guides > Show guides option enabled.
Please comment back if the solution doesn’t work for you.
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AI doesn't expand folders in File > Scripts when you have over some number of nested folders
I have 57 folders inside Scripts root folder.
They are well-organized and have several levels of hierarchy:
10 general folders containing (or not) files and folders. The deepest level is 3 folders.
AI ignores folder content at I would say folder 54 and doesn't expand the last three. Clicking won't help.
Do you have any limitations for nested folders in AI?
Why it is not documented then?
Anyway, fix it, please.
Fix at least something besides your fresh CC 2019 bugs (that you still don't fix).14 votes -
Expand and Expand Appearance Greyed out since update
My 'Expand" And "Expand Appearance" has been greyed out ever since the recent updates. Its like this with every file of mine. They are NOT on locked artboards, they are all expandable files and I tried changing color settings and importing different file types, to see if that would fix it but nothing changed, everything is still greyed out.
4 votes -
Export for screens too slow when saving PDF multiple times
I use export for screens to export many artboards in PDF for simple vector artwork like brand assets (brandwithtagline, horizontallogo, verticallogo, symbol, brandblue, brandyellow, etc.) everytime I need to export the same file multiple times for Pantone, CMYK and RGB versions of those same artboards, but every time I export, the time it takes increases. For example: one file with 80 artboards take 0:10s to save each artboard as a separte file in Ai format, but takes 2:00s to save in PDF for first batch, then 2:50s for second batch and gets slower…
3 votes -
Artboard resizing bug
Artboard bug causes a wrong or erraticaly behavior. Just trying to change the artboard height and when I click [ok] and check it again, the value remains the same. Please, check the movie.
This time I have it on video, but this issue remains until the first CC version, maybe more.3 votes -
File get corrupted after save
Description:
I was working on the attached file, I saved without any issue and close Illustrator but when I tried to open the file again I get an error informing that "The file was only partially read", when the file is opened all the elements outside the artboards are not shown, and the artboards are not editableIllustrator ver. 27.9
O.S: Windows 11Steps to reproduce:
1. Open the attached file
2. Click on the open buttonExpected result: The file is opened with all the original elements available
Actual result: The file only contains the artboards and these are…1 vote -
background to artboard flickering when mouse moves
MacOs 11.2.2 - flickering occurs in areas surrounding artboard when the mouse cursor moves.
6 votes -
Illustrator often fails to build a smooth blend for paths with mismatched number of anchors
Take a look at the file attached and watch the images attached.
Two curves are blended: one has 4 anchors, another one has 5 anchors.
The blend Ai build has weird irregular slits in the middle.If you expand the blend and select problematic anchors, you’ll see that positions are correct, but some handles get interpolated wrongly.
This happens often in many other scenarios.
The current workaround is to add more points to blend, trying to guess and control which point get paired with another.
Another workaround is to cut curves in pieces and blend in chunks.11 votes -
Saved Presets are not available despite having tab names "Saved" in the New Document Window
Users should be able to save presets for documents they use regularly so that they don't have to manually set up common artboards they use frequently. I am submitting this under bugs, as opposed to feature requests, because other apps (photoshop, indesign, etc.) allow users to do this and Illustrator has a tab for saved presets in the New Document window, but does not give the user the ability to saved the preset. I DO NOT WANT TO SAVE TEMPLEATE! Templates are different from presets, and all the community answers direct users to saving templates. Again, Templates are vastly different…
11 votes -
Layers turned off on open of previously saved file
When opening a previously saved file, multiple groups across artboards have their visibility turned off when they are active at save point.
1 vote -
Artboart Size arrow key increment not working for the width
when resizing the artboard using the 'Artboard options' panel it is possible to increment the size using the arrow keys, one MM at a time for example. This feature now only works intermittently for the width field. It is still possible to change the number and the artboard will adjust.
4 votesStarted ·
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Thanks for writing to us.
We are working on this issue. We will notify you once this is fixed.Thanks & Regards
Nitish Agarwal
Illustrator Team -
Bullets and Numbering characters disappear when outlining font
As per my title - If I use bullets and numbering in a text box, when I outline the text in the text box the bullets and numbering completely disappear.
42 votes -
File not opening with artboard in Fit Artboard in Window view
We have several artists that I review their files. Every time I open one of their files I have to do the "Fit Artboard in Window" shortcut. Because the artboard did not hold its original state of "fit artboard in window" from their saved file. This was not an issue before the latest update. So, I'm guessing this may be some change or glitch created in this latest update.
3 votes
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