8227 results found

1. MacOS Ventura color pale

   After update to macOS Ventura, file color becomes pale, like neon color becomes pale

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   12 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   As stated at https://community.adobe.com/t5/illustrator-discussions/color-difference-between-cpu-gpu-previews/m-p/13322063, this issue is a Mac-only problem for Ventura on Silicon chips.

   A workaround for now is to use CPU preview or run the app using Rosetta or open as Intel or roll back to Monterey.

2. Radial Repeat Shift angle constraint

   When resizing a radial repeat object, holding Shift does nothing.
   It is expected to constraint the rotation angle to 45°, but it does not.

   Holding Alt is expected to create copies, I guess, as well.

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   10 comments  ·  Repeats  ·  Delete…  ·  Admin →
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3. When changing UI scale, dropdownlist is shown inverted and the bottom item is not shown.

   macOS 10.14.6
   Illustrator 2019, 2020

   Dropdown list is shown inverted when changing UI scale.
   It seems to display correctly when I mouse over it, but the bottom item is not actually displayed.

   These defects can be resolved by making the UI scale the smallest.
   This is a very troublesome problem as a script developer.
   I expect an immediate fix.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

4. Mouse scroll doesn't work in Window, Object, other top menus

   Not only these menus, but every menu, I guess, but Window is the main one where it really happens, when you have a lot of plugins installed.
   AI then draws arrow at the top and the bottom of the menu panel, and the only option to scroll it is by pressing these arrows with mouse.
   So
   1. Please allow mouse wheel to scroll it.
   2. Please allow us to choose between 'one panel, arrows' mode and 'unfolding panels' mode.

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   5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Illustrator 2019 Freeform Gradient and compound paths not quite right

   When applying a freeform grad to a compound path, the effect struggles to jump a gap between paths, leaving odd results. If you create a path with a "hole" in the middle and create grad its OK. Move the whole fully out of the enclosing shape and its blank, move back into to cross border line and it works correctly with overlap creating hole.

   In the attached file, the four squares are a compound path. Top right shows standard linear gradient covering the whole shape. The top left fort squares are supposed to share a freeform grad copied from the shape below. This results in one green square and three white, which if you move sometimes loses the green too!

   Illustrator v23.0.1 (the redraw freeze fix pre-release, evident in 23.0.0 also)
   Apple 27" iMac late 2012, 24GB, macOS mojave.

   When applying a freeform grad to a compound path, the effect struggles to jump a gap between paths, leaving odd results. If you create a path with a "hole" in the middle and create grad its OK. Move the whole fully out of the enclosing shape and its blank, move back into to cross border line and it works correctly with overlap creating hole.

   In the attached file, the four squares are a compound path. Top right shows standard linear gradient covering the whole shape. The top left fort squares are supposed to share a freeform grad copied from the… more

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   5 comments  ·  Gradients  ·  Delete…  ·  Admin →
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6. Color palette overrides fill colors and color modes in Illustrator 2018

   Hi, I am a design professor and most students in my class experienced a specific problem when we were doing an exercise to learn how to apply the correct color palettes to different logo files. Specifically, we created fictional identity designs as a means to learn how to create a production-ready bundle of files (a logo with versions in b&w, spot color (Pantone), 4-color process, and RGB). Almost 100% of my 18 students had their 4-color process file -- which was filled with CMYK colors upon designing, and should have stayed CMYK -- show up as being filled with RGB when opened after having been closed.

   Through testing this unusual pattern of error across all of their files, it appears that Adobe Illustrator will choose to show colors in the color palette that was last opened within the application, and if the palette isn't the same as the fill colors, it creates a color translation of what the color should be into what it want to show you. Stated another way, the students had trouble getting the color palette to hold the color information they entered (percentages/values of either CMYK or RGB, in particular). Regardless of what they had entered, a computer with one or the other of these color palettes open would override their settings. Unacceptable. In one case, I also witnessed a student manually enter RGB values, only to deselect the item, select the object again, and then find different RGB values in place than those I watched him enter. In 19 years of teaching, I've never seen this problem be so widespread across student files.

   For what it's worth, the Pantone palette behaved. The problem specifically is between RGB and CYMK colors/color palettes. PLEASE FIX THIS. This will cause major problems in real projects that rely upon color mode accuracy. Please contact me with information about the problem and/or solution. We would appreciate a follow-up.

   Hi, I am a design professor and most students in my class experienced a specific problem when we were doing an exercise to learn how to apply the correct color palettes to different logo files. Specifically, we created fictional identity designs as a means to learn how to create a production-ready bundle of files (a logo with versions in b&w, spot color (Pantone), 4-color process, and RGB). Almost 100% of my 18 students had their 4-color process file -- which was filled with CMYK colors upon designing, and should have stayed CMYK -- show up as being filled with RGB… more

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   Under Review  ·  7 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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7. Performance issues in pixel preview on 5K retina screen

   When working in pixel preview mode on the retina screen of my iMac, the scrolling and zooming in Illustrator are very laggy. Please do the needful ASAP or we plan to move to "Affinity" because illustrator is unusable for me and its impact our workflow.

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   18 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  Anish Kumar responded

   Hi All,

   Thanks for reporting this issue and sorry for getting back so late. We are able to reproduce this issue at our end and it is currently under review.

   Thanks
   Anish Kumar
   Illustrator Team

8. Round caps for a stroke turn into butt caps when expanded or outlined

   New bugs for Illustrator CC 22.0.1.

   1. make Path Line(pen tool), set Stroke Weight, set Round Cap
   2. use "Outline Stroke" in "Path" menu in "Object" menu" (or "Expand" in "Object" menu")
   3. confirm result

   The state of the start point or the end point changes from before processing.
   Attach screenshot of Japanese version.

   It does not happen in CC 2017.

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   7 comments  ·  Strokes  ·  Delete…  ·  Admin →
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9. Acrobat layers duplicate excessively in AI file’s compatible PDF

   Illustrator 2025 (29.8.2)

   When “Save in Background” is enabled, the Acrobat layers in the compatible PDF within AI files duplicate according to the number of artboards. For example, when there are 10 artboards and 2 layers, there should be 2 Acrobat layers, but instead 20 layers are generated.

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   aiファイルの互換PDFでAcrobatレイヤーが過剰に複製される

   「バックグラウンドで保存」が有効な場合、AIファイル内の互換PDFにおけるAcrobatレイヤーがアートボードの数に応じて複製されます。例えば、アートボードが10個、レイヤーが2個ある場合、Acrobatレイヤーは2個であるべきところ、実際には20個のレイヤーが生成されます。

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   23 votes

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   17 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   The issue mentioned in this thread has been fixed in Illustrator v30.1 and v29.8.4

10. Selecting a path no longer helps to select its anchor below another anchor above from an unselected path

    iMac running Ventura 13.5.2
    Illustrator 29.4

    Since the latest update (I think), I cannot select anchor points that are below others like I used to.

    Until now, I used to be able to click on the object from which I wanted to select an anchor point (black line in the movie), then click on the desired anchor point with the white arrow and it would select the anchor point from this object.

    Now it selects the anchor point from the other object that is above (red line). Which means now I need to bring the first object to the front before selecting its anchor point, then sending it back to the back when I'm done.

    iMac running Ventura 13.5.2
    Illustrator 29.4

    Since the latest update (I think), I cannot select anchor points that are below others like I used to.

    Until now, I used to be able to click on the object from which I wanted to select an anchor point (black line in the movie), then click on the desired anchor point with the white arrow and it would select the anchor point from this object.

    Now it selects the anchor point from the other object that is above (red line). Which means now I need to bring the first object to the front… more

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    4 comments  ·  Selection  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Now works as expected in GA build 29.5.1

11. Illustrator gets minimized when toolbars get touched at Mac Sonoma 14.1, with application frame disabled

    By updating to MacOS 14.1, In Illustrator 2024 28.00, as soon as you touch the toolbars, they disappear. Keeping the "Application Pane" active does not give the error. Can it be solved. A thousand thanks!

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    41 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Apple has seemingly fixed the problem with their MacOS version. Please update to check if this get it resolved for you.

    Comment back if it still happens for you with MacOS 14.1.1 update installed.

12. Area Type Options: Align is mislabeled. Should say "vertical", not "horizontal"

    This UI option is mislabeled. It controls the vertical alignment of the text in a frame, not the horizontal alignment.

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. ヒストリー項目が正しく表示されない

    問題の説明:
    MacOS10.15.7　IllustratorCC ver.26.4.1

    オブジェクトは複製されますが、ヒストリーパネル上では「取り消し」となります。

    再現手順:
    1. ダイレクト選択ツールを選び、アートボード上のオブジェクトを選択
    2. キーボードのリターンキーを押し移動ダイアログを開く
    3. コピーボタンをクリックする
    4. ヒストリーパネル上では「取り消し」と表示されるがオブジェクトは正常にコピーされる

    実際の結果:
    ヒストリーパネル上で「取り消し」と表示

    期待された結果:
    「コピー」と表示される

    回避方法:
    ありません。

    その他…
    ・編集→カラーを編集
    ・リピートオブジェクトの編集処理
    ・グラデーションツールによる処理
    ・ブレンドツールをダブルクリックしてブレンドオプションダイアログを開き変更を適用する

    これらも「取り消し」と表示されます。

    ツールバー下部、塗と線に下にある塗り、グラーデーション、塗りなしのパッチをドロップして「塗」「線」を設定しようとするとヒストリーパネルでは「取り消し」になります。

    段落パネルの多くの機能（インデント・段落前後あき以外）とOpenTypeパネルは項目が二重に追加されたりします。
    全般的にヒストリーパネルの表示はおかしいです。

    23 votes

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

14. Illustrator turning all PNGs into negatives (with or without yellow background) after saving and reopening document

    I'm on Windows 10 pro, version 21H1. The version of illustrator I have is 26.3.1.
    When working on a document, CMYK or RGB, in illustrator with my Adobe color settings synced across all programs, all PNGs whether 16 bit or 8 bit turn negative. I've attached before and after screenshots.

    I've never had this happen before and I work with PNGs everyday, I spoke to and adobe support rep yesterday and gave them an AI filer where I tested PNGs vs JPEGs out. JPEGs are totally fine, only issue is with placing PNGs and I rather place a PNG than put in a huge transparent photoshop image.

    It happens to all PNGs, even the ones I've made via exporting a vector image as a PNG.

    I'm on Windows 10 pro, version 21H1. The version of illustrator I have is 26.3.1.
    When working on a document, CMYK or RGB, in illustrator with my Adobe color settings synced across all programs, all PNGs whether 16 bit or 8 bit turn negative. I've attached before and after screenshots.

    I've never had this happen before and I work with PNGs everyday, I spoke to and adobe support rep yesterday and gave them an AI filer where I tested PNGs vs JPEGs out. JPEGs are totally fine, only issue is with placing PNGs and I rather place a PNG than… more

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    23 votes

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    22 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

15. Free Form gradient Line points gets deleted on changing opacity to 0 via Point Mode

    Making a freeform gradient point to 0% opacity works until the object is moved. The point will be removed on moving the object. This does not affect opacity greated than 0%.

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    13 comments  ·  Gradients  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

16. Color picker works weird with gradient sliders

    Sometimes Color Picker, summoned for SELECTED color gradient slider with double-click on Fill in toolbox, shows color Black instead of actual color, but when applied, turns color to white even.

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    0 comments  ·  Gradients  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

17. Object appearance defaults when selecting new colors (white fill, black stroke)

    When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with a file.

    When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with… more

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    15 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The latest build 30.2.1 doesn’t do this anymore, works as expected.

18. Color Mixer in Control and Properties panels gets broken after using Tab

    The Color Mixer in Properties and Control works oddly. Here, I try to navigate my fields with Tab, and then drag one slider — boom, it all breaks: sliders vanish, active fields become visually inactive, closing it becomes very hard...

    I feel like it started happening when the generative virus put its tendrils into Ai.

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    22 votes

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    21 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue and rolled out a Beta build for all of you have an early look. Please try this in the latest Beta build and let us know your feedback.

    
    

    We will roll it out soon in the general availability builds.

19. Asset export does not include appearance outside bounding box area of text objects (preview bounds are ignored)

    In Illustrator 2025 (using version 29.3.1), when exporting assets, appearance elements outside the bounding box area are cut off.
    In 2024 (28.7.5) and 2023 (27.9.6), all elements are exported without cutting.

    Reproduction Procedure
    1. create a text object
    2. add a bold stroke color to the text
    3. add as an asset export item
    4. export the asset

    Expected result
    Designs with stroke color should be exported as in previous versions without problems.

    Appendix.
    If a fill is added instead of a line and “path offset” is applied instead, this problem can be avoided because the bounding box is extended.

    <にほんご>
    Illustrator2025（バージョン29.3.1を使用）ではアセットを書き出した際、バウンディングボックス領域外のアピアランス要素がカットされてしまう。
    2024（28.7.5）、2023（27.9.6）ではすべての要素が切れることなく書き出しできている。

    再現手順
    1. テキストオブジェクトを作成
    2. テキストに太い線カラーを追加
    3. アセット書き出し項目として追加
    4. アセット書き出し

    期待する結果
    線によるデザインでも問題なく、以前のバージョンのように書き出しされること

    付記
    線ではなく、塗りを追加して「パスのオフセット」を適用したもので代用した場合、バウンディングボックスは拡張されるためこの問題は回避することができる。

    In Illustrator 2025 (using version 29.3.1), when exporting assets, appearance elements outside the bounding box area are cut off.
    In 2024 (28.7.5) and 2023 (27.9.6), all elements are exported without cutting.

    Reproduction Procedure
    1. create a text object
    2. add a bold stroke color to the text
    3. add as an asset export item
    4. export the asset

    Expected result
    Designs with stroke color should be exported as in previous versions without problems.

    Appendix.
    If a fill is added instead of a line and “path offset” is applied instead, this problem can be avoided because the bounding box is extended.

    … more

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    Resolved (Comments Open)  ·  5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. When a crash happens, the Recent Files lists get reset to the state they had on launch

    File > Open Recent Files list and a Recent files at home screen don’t get recorded somewhere safe as soon as a document gets opened.

    So each time Illustrator crashes (and sadly it’s a ordinary way and the only reason for Illustrator to get relaunched), both lists get lost — Illustrator shows them in the state they had when the program was closed successfully.

    Illustrator should update and store these lists as soon as they change and don’t loose them on crash.

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    9 comments  ·  User Interface  ·  Delete…  ·  Admin →
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