8233 results found

1. Transform Each always uses visible preview bounds instead of expected geometric bounds, ignoring the state of Use Preview Bounds option

   Rotate via Transform Each incorrectly places reference point.
   1. Version: AI-CC 22.0.0
   2. Steps taken:
   Objects: Triangles with 1:1 height/width ratios. Stroked with stroke centered on vector and sharp corners.
   Operation: Rotation via Transform Each command with a centered reference point.

   1. Expected result:
      Since the vector was contained within a square bounding box (1:1 H:W), I expected the triangles to rotate without changing XY location.

   2. Actual result:
      Rotations happened off-center, slightly moving the triangle toward the point that did not align with one of the bounding-box corners.

   Additional Testing:
   I tested the behavior of both the Rotate tool and the Rotate command with a centered reference point and they performed as expected with the bounding box remaining at the same XY coordinates.

   I then tested the Transform Each command on a triangle without a stroke and found that it also performed as expected, rotating around the center point without shifting the XY coordinates of the bounding box.

   Finally, I increased my stroke size to be very large and tested the Transform Each rotation command again and found that the XY offset was directly related to the width of the stroke outside the vector path.

   Conclusion: When performing a rotation, the Transform each tool calculates the center point based on the visible bounds of an object instead of the geometric bounds. Given that with triangles, the stroke is approximately twice as wide at the corners vs the edges, this shifts the reference point to be off-center compared to the actual vector, causing an incorrectly rotated vector.

   Fix: Ensure that the Transform Each command correctly calculates the reference points based on the vector alone instead of the visible bounds of the object. (or better yet, add this as a checkbox option... there IS one more spot available to even out the second column of checkboxes, and I can see there being times when I would want to transform based on visible bounds)

   Rotate via Transform Each incorrectly places reference point.
   1. Version: AI-CC 22.0.0
   2. Steps taken:
   Objects: Triangles with 1:1 height/width ratios. Stroked with stroke centered on vector and sharp corners.
   Operation: Rotation via Transform Each command with a centered reference point.

   1. Expected result:
      Since the vector was contained within a square bounding box (1:1 H:W), I expected the triangles to rotate without changing XY location.

   2. Actual result:
      Rotations happened off-center, slightly moving the triangle toward the point that did not align with one of the bounding-box corners.

   Additional Testing:
   I tested the behavior of both the Rotate tool and the… more

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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2. Illustrator CC won't embed color profile correctly

   Windows 10 64-Bit
   Illustrator 22.0.1

   Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
   My colormanagment is synched via Bridge.

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

3. File size growing increasing bloating

   Illustrator 22.0.1 (64bit), Windows 10 64bit (latest version), 64GB RAM, 3.5Ghz 12 core CPU, 2x large SSDs

   As of last week, I have been encountering an issue with file sizes growing larger and larger each time I save. The file grows even when I only move or even delete objects. The larger the file becomes the more it adds with each save, and the slower it becomes. It’s as though it’s doing something like saving history states (although not in any useful way).

   This is a huge problem; the project file I’m currently working on, though modest in complexity (75k points, only a few effects going on) compared to other files I work on, has grown to over 130MB when I’d expect it to be around 20MB. Each time save the file, even to remove parts of the picture, it adds MBs to the file size. It’s currently taking 30 seconds to save. It has ceased to be usable.

   Things I’ve tested in an attempt to resolve the issue:
   • Uninstalling plugins
   • Reinstalling illustrator
   • Testing files on 3 other PCs around the office (they all have the same issue)
   • Deleting all objects with effects of all sorts
   • Expanding artwork
   • Deleting symbols, graphic styles, swatches etc
   • Vector First Aid, removing points, unnecessary groups, masks etc. (before I tried uninstalling plugins obviously)
   • changing colour mode
   • 300dpi > 72dpi raster effects

   None of that helped.

   I also tried making a small file and adding text and paths, then saving and moving objects and re-saving; the file starts small but grows with each save. The larger the file size becomes, the more the file size grows, regardless of the artwork complexity.

   The ONLY thing reduces the file size back to normal is saving in CS6 format.

   Illustrator 22.0.1 (64bit), Windows 10 64bit (latest version), 64GB RAM, 3.5Ghz 12 core CPU, 2x large SSDs

   As of last week, I have been encountering an issue with file sizes growing larger and larger each time I save. The file grows even when I only move or even delete objects. The larger the file becomes the more it adds with each save, and the slower it becomes. It’s as though it’s doing something like saving history states (although not in any useful way).

   This is a huge problem; the project file I’m currently working on, though modest in complexity (75k… more

   8 votes

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

4. CC 2018 Multiply Blend Mode Incorrect

   CC 2018 & Mac Sierra

   If you apply multiply blend mode to a path, group that and apply multiply again at the group level, you now get 2x multiply. This is wrong whether you look at this from a process ink or spot color printing.

   Omg the uploaded example, I am expecting both left and right sides to be identical to each other, as in versions prior to CC2018.

   We often get files from designers who will try to make a color look good on screen, and printing off a color laser printer. You could for example draw 2 overlapping shapes with PMS 123 on multiply them to make a new color. This in my opinion has always been wrong. In reality on press no-one runs a double hit, except for on occasion a white double hit on flexo. Nowadays the substrate and inks are better than you very rarely even see a double hit on white.

   CC 2018 & Mac Sierra

   If you apply multiply blend mode to a path, group that and apply multiply again at the group level, you now get 2x multiply. This is wrong whether you look at this from a process ink or spot color printing.

   Omg the uploaded example, I am expecting both left and right sides to be identical to each other, as in versions prior to CC2018.

   We often get files from designers who will try to make a color look good on screen, and printing off a color laser printer. You could for example draw 2 overlapping… more

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   7 comments  ·  Print  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   We could reproduce this issue at our end, following are the findings

   1. This issue is reproducible in CPU, GPU Rendering and Print Preview(thumbnail).
   2. Reproducible in older versions as well including Illustrator CS6 (not a new break in CC 2018)
   3. Works fine in Overprint Preview
   4. Works fine in Print & PDF

   Please confirm above observation match with the problem reported in this issue

5. Align not working when ALL items in a group are selected

   Since updating to CC 2018, Align to Selection and Align to Artboard are not working when ALL items in a group are selected.

   Align appears to work if ALL BUT ONE item in the group are selected... but if the final item is selected, it stops working... nothing happens.

   This is not ideal as it means you then have to align the remaining item with the rest of the group manually... with transform or by eye.

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   3 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anish Kumar responded

   Hi,

   Sorry for the inconvenience caused.

   I am not able to reproduce the issue on my side and behavior is similar to Illustrator CC 2017 version. If you think behavior is changed in Illustrator CC 2018 kindly share a small video of Illustrator CC 2017 behavior and Illustrator CC 2018 behavior at sharewithai@adobe.com so I can further investigate it.

   Please do mention the link of this thread so we can identify you

6. Transform Tool

   Entering a number in X then hitting tab to Y and typing in the number is jogging to another number and not applying the number I typed. I have to wait a couple seconds then type in the number for Y. This worked fine two versions ago.

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   5 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi
   Thanks for reporting the issue, Illustrator team really appreciates this.

   Unfortunately, we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :
   1.Kindly please provide us your preferences settings
   2. Steps to collect Preference Settings
   For Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 25 Settings
   Mac: ~/Library/Preferences/Adobe Illustrator 25 Settings
   3. Copy the Adobe Illustrator 25 Settings and share with us in a zip file on ShareWithAI@adobe.com .

   Please mention the title of this issue as the subject of the mail.

   Regards,
   Ankit Goyal
   Illustrator Team

7. Minor Bug (Smart Guides on/off)

   When opening/creating a new document,

   the View > Smart Guides will be checked on. But they are not actually on. You have to turn them on/off a couple times to actually get them working. At first I thought that they were altered or removed from the last update. Fortunately I figured it out!

   8 votes

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Anish Kumar responded

   I am closing the ticket due to lack of response.
   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

8. Libraries panel goes unresponsive or displays oversized icons

   Tee rendering of this panel is incorrect, it doesn't let me align it properly with other panels.
   Items in the panel are rendered large.

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   10 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   I am closing the ticket due to lack of response.
   Please get in touch support using any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

9. Remove popups!

   Remove the popups and web links! This slows down the boot and static Illustrator screen!

   8 votes

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Anish Kumar responded

   Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

10. Large Amounts of Text overrun text area, disregard justification

    I'm using Illustrator CC (2017).
    I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so the negative space forms the mission statement of our church).

    I'd expect the text to full justify properly, aligning to the left and right edges of the rectangular text box and evenly around the compound shape.

    The actual result is in the attached image; as you can see in the attached "illustrator-FullJustificationIssue-2.jpg" and "...-3.jpg", the text both over- and underruns the right edge of both the text box and compound shape it's supposed to be wrapping around.

    I'm using Illustrator CC (2017).
    I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so… more

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  Anish Kumar responded

    Thanks for reporting this bug Illustrator Team really appreciate this.
    We are able to reproduce this issue in house and we are investigating it .

11. リピートグリッド適用時に塗りのみのオブジェクトが透明になる

    Adobe Illustrator 2026 30.3、Beta版 30.4 103
    macOS Tahoe 26.4

    概要
    塗りのみ（線なし）に色を設定した複数のオブジェクトを選択してリピートグリッドを適用すると、最左のオブジェクト以外が透明になり、正常に表示されない。

    再現手順

    1.塗りのみに色を設定したオブジェクトを2つ以上作成する
    2.すべてのオブジェクトを選択する
    3.リピートグリッドを適用する

    期待される動作
    ・すべてのオブジェクトがリピートグリッド内で正しく表示される。

    実際の動作
    ・最左のオブジェクトのみ表示され、それ以外のオブジェクトが透明になる。

    補足情報
    オブジェクトは透明に見えるが、実際には存在しており、分割・拡張または書き出しを行うと表示される
    塗りと線の両方を設定したオブジェクトが含まれる場合、バグは発生しない

    以下の操作でバグが回避される：
    ・環境設定の「GPUパフォーマンス」を無効にする
    ・「オーバープリントプレビュー」を有効にする

    Windows版でも報告があります。

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    0 comments  ·  Repeats  ·  Delete…  ·  Admin →
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12. Illustrator 30.3 Font Handling Issue

    The new 30.3 update for Mac introduced "improved font handling in Illustrator (macOS) for better consistency and reduced reliance on unsupported system resources"

    However, this seems to have broken auto font activation with the Typeface font manager.

    Is there a way to get this fixed?

    Thanks!

    7 votes

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    Under Review  ·  7 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Files saved are missing images when imported into Photoshop, InDesign, other apps

    Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.

    I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.

    Any suggestions are welcome.

    Windows 11
    Illustrator 30.2.1
    Photoshop 27.4.0

    Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.

    I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.

    Any suggestions are welcome.

    Windows 11
    Illustrator 30.2.1
    Photoshop… more

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    18 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    This has been fixed in the latest version - 30.3.

    
    

    This fix would not correct the existing damaged files but should not happen on new files saved from newest version. Existing files can be corrected by resaving them in latest version.

    
    

    Please check at your end and let us know.

14. Eyedropper + Shift changes text and adds stroke when applied

    When picking up a color from text with the Eyedropper while holding down the Shift key the Eyedropper will change the size, the fill and add a stroke when applied to text. When applied to an object, it will add a black stroke to the object.
    This does not happen when the Shift key is not used during sampling.

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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15. Holding Shift when picking a color from a gradient in a CMYK document samples the wrong color

    Even though we can hold Shift to pick a color form an object with a gradient applied, it picks the color sampled from the screen — the RGB value.
    It means if we are in a CMYK document and picking a color from a white-to-black gradient, the picked color would NOT be a shade of black, as expected, but an atrocious converted muddy RGB value.
    This is not what it should do!

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    2 comments  ·  Gradients  ·  Delete…  ·  Admin →
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16. Illustrator 2025 29.8.2 でタブ間のオブジェクトのドラッグ アンド ドロップ移動ができない / Drag and drop of objects between tabs doesn't work

    1. win11 24H2 Illustrator 2025（バージョン 29.8.2）日本語環境

    2. オブジェクトをドラッグ＆ドロップで他のタブへ移動（コピー）

    3. 29.7までは何の問題もなく、移動先タブが開き、コピーできる

    4. 移動先タブが開かない　10秒くらいタブ上でカーソルを維持するとタブが開くことがあるが、オブジェクトがない（タブ移動しただけ）

    29.7.1に戻して運用

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

    However, please not there are some known issues with this particular build:

    • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
    • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
    • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

17. Color dropdown gets drawn in the top left corner of the screen when first called

    When first called, the color dropdown appears in the top left corner of the display. The second call renders it where it should be. Also (not noticeable in the video, since Sharex doesn’t record clicks) — I had to click the chip twice to make it appear.
    Windows 10

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. 特定の状態のパス上文字を操作するとIllustratorがクラッシュする。

    macOS 14.7.2／iMac27inch/i5/1TB/32GB
    Illustrator ver.29.7.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に楕円を描画する。
    2. パス上文字ツールで楕円をクリックして楕円を対象にパス上文字を作成
    3. 左右のブラケットを楕円の左右のアンカーポイントに合わせる。
    4. 中央のブラケットを操作するとブラケットが反対側に飛んだり戻ったりする。
    5. 4の挙動の後にクラッシュする。

    期待する結果
    ブラケット操作時に安定して操作できる。

    実際の結果
    ブラケットの操作が不安定で、高確率で最悪クラッシュする。

    回避方法
    楕円の一部をはさみツールで切断しておくことで不安定な動作を回避可能。

    EN
    Step to reproduce
    1. Open a new document and draw an ellipse on the artboard.
    2. Click on the ellipse with the Type on Path tool to create a Type on Path for the ellipse.
    3. Align the left and right brackets with the left and right anchor points of the ellipse.
    4. manipulating the center bracket causes the bracket to jump to the opposite side or back.
    5. crash after behavior of 4.

    Expected Results
    No crash during bracket operation.

    Actual Result
    Unstable bracket operation, high probability of worst-case crash.

    Workaround
    Unstable operation can be avoided by cutting a part of the ellipse with the scissors tool.

    please refer below community thread:
    https://community.adobe.com/t5/illustratorフォーラム-discussions/パス上文字ツールで中間ブラケットを操作するとクラッシュする/td-p/15470787?profile.language=ja

    macOS 14.7.2／iMac27inch/i5/1TB/32GB
    Illustrator ver.29.7.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に楕円を描画する。
    2. パス上文字ツールで楕円をクリックして楕円を対象にパス上文字を作成
    3. 左右のブラケットを楕円の左右のアンカーポイントに合わせる。
    4. 中央のブラケットを操作するとブラケットが反対側に飛んだり戻ったりする。
    5. 4の挙動の後にクラッシュする。

    期待する結果
    ブラケット操作時に安定して操作できる。

    実際の結果
    ブラケットの操作が不安定で、高確率で最悪クラッシュする。

    回避方法
    楕円の一部をはさみツールで切断しておくことで不安定な動作を回避可能。

    EN
    Step to reproduce
    1. Open a new document and draw an ellipse on the artboard.
    2. Click on the ellipse with the Type on Path tool to create a Type on Path for the ellipse.
    3. Align the left and right brackets with the left and right anchor points of the ellipse.
    4. manipulating the center bracket causes the bracket to jump to the opposite side or back.
    5. crash after behavior of 4.

    Expected Results
    No crash… more

    7 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. Keyboard shortcuts for text formatting (kerning, tracking, leading, font size) no longer work in Illustrator 29.7.1

    This feature just stopped working. Please fix.

    These also don't work:

    Increase or decrease leading: Option + Up or Down Arrow (horizontal text) or Right or Left Arrow (vertical text)

    Increase or decrease kerning and tracking: Option + Right or Left Arrow (horizontal text) or Up or Down Arrow (vertical text)

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    7 votes

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    9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As noted in the core report, the fix available in Prerelease build now, starting with 29.8. Preferences should no longer change some specific values when the Search field has anything in it. The next general build should have this fix included.

20. Illustrator uses 100% CPU, sustained, even when idle and no documents open

    I've observed many times that when Illustrator (29.7.1, on macOS 15.6) is idle in the background, it's running a 100% CPU task. Even if I close all of its open documents, the CPU use is at 100% CPU, and stays there until I quit.

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    7 votes

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    4 comments  ·  Performance  ·  Delete…  ·  Admin →
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