8131 results found

1. CEPHtmlEngine keeps macOS awake

   CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

   See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

   This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

   nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
   2025-04-29 17:49:04 -0400
   Assertion status system-wide:
   BackgroundTask 0
   ApplePushServiceTask 0
   UserIsActive 1
   PreventUserIdleDisplaySleep 1
   PreventSystemSleep 0
   ExternalMedia 0
   PreventUserIdleSystemSleep 1
   NetworkClientActive 0
   Listed by owning process:
   pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd - Prevent sleep while display is on"
   
   pid 54064(CEPHtmlEngine): [0x000166200005a544] 170:43:06 NoDisplaySleepAssertion named: "Video Wake Lock"
   
   pid 962(WindowServer): [0x00071c6200099e21] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle serviceID:10005e0bf service:AppleHIDKeyboardEventDriverV2 product:Apple Internal Keyboard / Trackpad eventType:3"
   
   Timeout will fire in 120 secs Action=TimeoutActionRelease
   No kernel assertions.

   CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

   See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

   This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

   nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
   2025-04-29 17:49:04 -0400
   Assertion status system-wide:
   BackgroundTask 0
   ApplePushServiceTask 0
   UserIsActive 1
   PreventUserIdleDisplaySleep 1
   PreventSystemSleep 0
   ExternalMedia 0
   PreventUserIdleSystemSleep 1
   NetworkClientActive 0
   Listed by owning process:
   pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -… more

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   6 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue is being tracked and is awaiting the fix by CEP team

2. Bring to front/back not working with new update

   Manually right-clicking and selecting "bring to front" and "send to back" aren't working. The shortcut (ctrl + shift + [ or ] ) is also not working. This seems to have started after updating to version 29.4.

   Every tutorial I can find hasn't helped. This bug has massively increased my workload as I use this action every few seconds.

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   6 comments  ·  Other...  ·  Delete…  ·  Admin →
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3. Export As in an action does not save parameters but uses ones from the latest export instead

   When you record 'Export As...' as an action, and use PNG format, the parameters (resolution, anti-aliasing type, background color) are not saved in the action, but are instead just picked up from the last used export.

   Is this not a big problem?
   Aren't actions supposed to be self-contained?
   If one toggles on the 'dialog' icon in the Actions panel (to let us pick settings on the fly), then it's no different from just choosing the Export As... menu item, so what's the point of the action?

   Tested with Win 2024

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   1 comment  ·  Actions  ·  Delete…  ·  Admin →
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4. Export As does not respect Large Canvas scale (Illustrator 29.2.1)

   If you are in a "large canvas" document, when using the "Export As" menu to export PNG(s), the resulting files are 1/10th the dimensions they should be. For example, if I have 100" x 100" artboards and export them at 72dpi, the resulting images should be 7200x7200 pixels, but they are only 720x720 (but still at 72dpi). This happens with "Use Artboards" checked or unchecked, and only seems to affect PNG export and not other file types.

   I'm not sure what version this first appeared in, but I know that previous versions of Illustrator behaved correctly.

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   Resolved (Comments Open)  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.

   I've gone over this problem in detail on the forums here:

   https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

   Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

   This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

   1. FIRST select "Save As..."
   2. Choose SVG as your format.
   3. Click save and wait for the SVG options dialog to appear.
   4. Change the precision value from 1 decimal place to something like 5-6.

   If you don't do this, any SVG you open and save (even if no edit was made) will likely end up malformed.

   You can replicate this by opening a SVG, nudging it maybe a pixel or two, and then saving it with ctrl+s. Re-open the file and then observe the obvious distortions and rounding errors.

   Right now, as it stands, It's so easy to corrupt any icons you might be working on if you are making changes from SVG to SVG.

   All you have to do is make a small modification, hit CTRL+S, and then ... boom! Your file is now instantly corrupted and rounding errors distort your paths.

   Here is an example.

   Original Image:

   https://community.adobe.com/t5/image/serverpage/image-id/784478i544B7B1A8591C865/image-size/large/is-moderation-mode/true?v=v2&px=999

   Re-Saved Image:

   https://community.adobe.com/t5/image/serverpage/image-id/784479i67374AE1F641A82B/image-size/large/is-moderation-mode/true?v=v2&px=999

   I urgently request that Adobe does something about this, such as letting users define their default save options somewhere in the preferences so that this sticks permanently. Right now, precision is reset to 1 decimal place on every launch of the application.

   Please add an "Export Options" section to the application preferences, or a menu item that allows us to set a default SVG export profile.

   I beg that someone on the team incorporates an option to fix this!

   Thanks so much for reading.

   I've gone over this problem in detail on the forums here:

   https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

   Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

   This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

   1. FIRST select "Save As..."
   2. Choose SVG as your format.
   3. Click save and wait for the SVG options dialog to appear.
   4. Change the precision value from 1… more

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Should be fixed in Beta. Please verify if this works properly now.

6. Pantone or other book colors in a CMYK document look fine in Overprint preview mode but get exported to an RGB images as dull

   When we add a Pantone or a different book color into a CMYK document, we can see how it looks 'for real' when we enable Overprint mode — all fair.

   Then we would need to share this image with a client, so we export an RGB image... and this image shows out vivid book color as a dull-and converted-to-CMYK-and-then-to-RGB color — which is not what we have in mind.

   This is a bug, honestly, I think, but also a request — we need to be able to export images as we see them in Overprint Preview mode... Ai respect overprints (there was a problem with that: http://illustrator.uservoice.com/forums/333657/suggestions/37832167), but not fully when it comes to book colors.

   The only way to workaround is to temporarily switch the document’s color mode into RGB (and not to forget to undo this later).

   When we add a Pantone or a different book color into a CMYK document, we can see how it looks 'for real' when we enable Overprint mode — all fair.

   Then we would need to share this image with a client, so we export an RGB image... and this image shows out vivid book color as a dull-and converted-to-CMYK-and-then-to-RGB color — which is not what we have in mind.

   This is a bug, honestly, I think, but also a request — we need to be able to export images as we see them in Overprint Preview mode... Ai respect overprints… more

   7 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. Sometimes Align panel has no Align To options enabled, even with a selection present

   Occasionally I have an object selected, hit a hotkey assigned to an Align command, but nothing happens, even though Ai should automatically enable Align To Artboard with the only object selected.

   I open the Align panel (in these cases it’s usually collapsed) and realize none of three Align To option buttons is pressed! I click Align To Artboard one manually, and then it works, and it doesn’t happen anymore... until the next time it misfires like this.

   Probably it happens at least one per Ai session, I can’t tell yet.

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   1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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8. [ExtendScript] Cannot set Document.rulerUnits

   There is no way via scripting to set a document's rulerUnits (pts, mm, inch, etc) because the property Document.rulerUnits is—erroneously, surely—read only.

   If Document.rulerUnits was writable, we would simply do this:

     var doc = app.activeDocument;
     doc.rulerUnits = RulerUnits.MILLIMETERS;
   

   This is important because there is literally no way to set this via script, except to create a new document.

   7 votes

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   2 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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9. 「クロスと重なり」を含むシンボルの書き出し結果が正しくない - Exporting symbols containing Intertwine results wrong.

   「クロスと重なり」を含むシンボルを画像に書き出すと、正しい体裁になりません。

   • psd、pdf、Webpでは正しい体裁になるが、それ以外の保存形式では欠けたような状態で書き出される

   • 「スクリーン用に書き出し」、「書き出し形式」、「Web用に保存（従来）」、どのメニューコマンドでも同様

   • 「アセットの書き出し」では「書き出し」ボタンをクリックしても書き出しが実行されない

   • Illustrator 2023、2024で確認

   再現手順:
   1. 「クロスと重なり」を含むアートワークでシンボルを作成し、インスタンスを配置する
   2. 「スクリーン用に書き出し」などを使って画像に書き出す（psd、pdf、Webp以外の保存形式を選ぶ）

   実際の結果:
   「クロスと重なり」の部分が欠けたような状態で書き出される

   期待された結果:
   画面どおりの体裁で画像が書き出される

   回避方法:
   「クロスと重なり」を「分割・拡張」などで拡張してからシンボルに登録する

   ---- English *Use translation tool ----

   Exporting symbols containing "Intertwine" does not give correct results.

   • As psd, pdf, and webp, the result is correct. But in other formats, they are exported as missing.

   • Same result with "Exports for screens", "Export as", "Save for Web (Legacy)" or any menu command.

   • "Asset Export" does not export even if the "Export" button is clicked.

   • Check with Illustrator 2023 and 2024

   How to reproduce:
   1. Create a symbol with artwork containing "Intertwine" and place an instance.
   2. Export to an image using "Export for Screen" or similar (choose a format other than psd, pdf, or webp).

   Actual results:
   Exported with missing parts created by "Intertwine".

   Expected result:
   Images are exported correctly as shown on the screen.

   Workaround:
   Extend "Intertwine" before making it a symbol.

   「クロスと重なり」を含むシンボルを画像に書き出すと、正しい体裁になりません。

   • psd、pdf、Webpでは正しい体裁になるが、それ以外の保存形式では欠けたような状態で書き出される

   • 「スクリーン用に書き出し」、「書き出し形式」、「Web用に保存（従来）」、どのメニューコマンドでも同様

   • 「アセットの書き出し」では「書き出し」ボタンをクリックしても書き出しが実行されない

   • Illustrator 2023、2024で確認

   再現手順:
   1. 「クロスと重なり」を含むアートワークでシンボルを作成し、インスタンスを配置する
   2. 「スクリーン用に書き出し」などを使って画像に書き出す（psd、pdf、Webp以外の保存形式を選ぶ）

   実際の結果:
   「クロスと重なり」の部分が欠けたような状態で書き出される

   期待された結果:
   画面どおりの体裁で画像が書き出される

   回避方法:
   「クロスと重なり」を「分割・拡張」などで拡張してからシンボルに登録する

   ---- English *Use translation tool ----

   Exporting symbols containing "Intertwine" does not give correct results.

   • As psd, pdf, and webp, the result is correct. But in other formats, they are exported as missing.

   • Same result with "Exports for screens", "Export as", "Save for Web (Legacy)" or any menu command.

   • "Asset Export" does not export even if the "Export" button is clicked.

   • Check with Illustrator 2023 and 2024

   How to reproduce:
   1. Create a symbol with artwork containing "Intertwine" and place an instance.
   2.… more

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   0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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10. 3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content

    Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
    Windows 11 23H2
    Illustrator 28.5
    Photoshop 25.7

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is going to address the issue.

11. Incomplete Bug Fix on Legacy Text Disappearing in v28

    Illustrator CC 2018.(No problem before 2017)
    Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.

    ・Prepare and open files of version 10 or lower
    ・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
    ・Save immediately
    ・Open the saved file
    ・Click on the legacy text part with the mouse
    ・On the warning screen, click [Update]
    → The text that should have been updated disappears

    Reported in the thread of Japan Forum.
    https://forums.adobe.com/thread/2401111

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. Export As SVG - incorrect size

    I compared the results of the "Save As SVG" and "Export As SVG" commands.
    I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.

    The decimal point settings are the same in both cases.

    Adobe Illustrator 28.2

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Pressing Tab to Show All Palettes focuses a random third-party extension’s input on Windows

    Reported by Enisio:

    I use the Tab key a lot to hide/show panels, to instantly clear the panel clutter on the screen.
    Pressing Tab activates RANDOM extension.

    This is bad, because I work with shortcut keys: T is for writingS for Scale, R for rotation, etc.
    When an extension gets focused, I can’t call the tool I need and type something in the extension panel instead.

    Same thing with all the extensions below. I think all extensions behave this way. Has anyone ever paid attention?

    ScripshonTrees
    Console Panel
    Jsxlauncher
    LAScripts
    ...

    Happens with Win 10 + AI 2024 — but this has been a problem since AI 2021 as far as I remember.

    Reported by Enisio:

    I use the Tab key a lot to hide/show panels, to instantly clear the panel clutter on the screen.
    Pressing Tab activates RANDOM extension.

    This is bad, because I work with shortcut keys: T is for writingS for Scale, R for rotation, etc.
    When an extension gets focused, I can’t call the tool I need and type something in the extension panel instead.

    Same thing with all the extensions below. I think all extensions behave this way. Has anyone ever paid attention?

    ScripshonTrees
    Console Panel
    Jsxlauncher
    LAScripts
    ...

    Happens with Win 10 + AI 2024 — but… more

    7 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. Animated zoom bug (workspace flickers and turns black when in a group)

    1. Windows 11 (latest)
    2. Illustrator 28.3
    3. The screen flickers and turns black using Animated Zoom within a group. If I exit the group (using escape), the screen returns to normal. Animated Zoom works normally as long as I am not within a group.

    The video I've uploaded shows me double-clicking a group to enter it, then using Animated Zoom to produce the flickering and black screen. I hit escape to exit the group, and the screen returns to normal. I then demonstrate that Animated Zoom works correctly when not within the group.

    Thanks

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    7 votes

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    15 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is reported to be fixed with the latest 28.5 build. Please check if it works for you.

15. Scaling proportionally not working with Use Preview Bounds enabled

    Very weird issue happening at the moment. I was working on a file and realized some things which were supposed to be proportionate were not. I double checked and actually Illustrator was not scaling things proportionally!
    Video to show what happens.

    So far I've uninstalled Illustrator and re-installed it. Seems like keeping Preview Bounds off is the only thing that works. If you got any ideas please let me know :)

    Thank you <3

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    7 votes

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    5 comments  ·  Strokes  ·  Delete…  ·  Admin →
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16. Massive Lag Issue

    Every time I open Illustrator, it takes an enormously long time to load. It continues to lag when I'm in the file, working on it - every action requires a wait time, from moving an object to typing a word. This makes using illustrator a massive chore.

    This happens to all files, even ones that are very simple - at most maybe 10 individual elements (images and text.) I have the creative suite, so all things are up to date. This issue does not happen with Photoshop or InDesign, which run perfectly, so it's clearly not a memory issue or a problem on my end.

    Every time I open Illustrator, it takes an enormously long time to load. It continues to lag when I'm in the file, working on it - every action requires a wait time, from moving an object to typing a word. This makes using illustrator a massive chore.

    This happens to all files, even ones that are very simple - at most maybe 10 individual elements (images and text.) I have the creative suite, so all things are up to date. This issue does not happen with Photoshop or InDesign, which run perfectly, so it's clearly not a memory issue or… more

    7 votes

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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17. The menu does not respond well right after Illustrator launches

    en_US

    Immediately after starting Illustrator, the menu does not respond to clicks and only works once every two times. Also, the phenomenon occurs that opening a new document does not show up the first time. Focusing on another application and refocusing on Illustrator fixes the problem.

    While investigating the cause, it seems to be triggered by the presence of an invalid plugin or its warning screen. Without it, it worked fine.

    Steps to reproduce

    1. Put the invalid plugin into Illustrator's plugin folder
    2. Start Illustrator
    3. Click the File menu

    Expected result

    The File menu will open.

    Actual result

    Nothing happens. A second click will open it momentarily.

    Workaround

    • Move the invalid plugin out of the Illustrator plugins folder and launch Illustrator (permanent solution)
    • Focus on another application and refocus on Illustrator (temporary solution)

    Environment

    • macOS 12.6.7(Apple Silicon)
    • Illustrator 2024(28.1.0)

    Similar posts

    Illustrator Title Bar Menu Items Stop Responding

    Video

    https://youtu.be/YirU5yUzSI4

    ---

    ja_JP

    Illustratorが起動してすぐはメニューがうまく反応しない

    Illustratorを起動してすぐはメニューをクリックしても反応せず、2回に1回しか動かなくなります。また、新規ドキュメントを開いても1度では表示されない現象も起こります。別アプリにフォーカスし、Illustratorに再フォーカスすると直ります。

    原因を調べていたところ、無効なプラグインがあること、またはその警告画面の表示がトリガーになっているようです。それがない場合は正常に動きました。

    再現手順

    1. 無効なプラグインをIllustratorのプラグインフォルダに入れます
    2. Illustratorを起動します
    3. ファイルメニューをクリックします

    期待する結果

    ファイルメニューが展開されます

    実際の結果

    何も起こりません。もう1度クリックすると、一瞬開きます

    回避策

    • 無効なプラグインをIllustratorのプラグインフォルダから出してから、Illustratorを起動します（恒久的な解決）
    • 別アプリにフォーカスし、Illustratorに再フォーカスします（一時的な解決）

    環境

    • macOS 12.6.7(Apple Silicon)
    • Illustrator 2024(28.1.0)

    似ているポスト

    Illustrator Title Bar Menu Items Stop Responding

    動画

    https://youtu.be/YirU5yUzSI4

    en_US

    Immediately after starting Illustrator, the menu does not respond to clicks and only works once every two times. Also, the phenomenon occurs that opening a new document does not show up the first time. Focusing on another application and refocusing on Illustrator fixes the problem.

    While investigating the cause, it seems to be triggered by the presence of an invalid plugin or its warning screen. Without it, it worked fine.

    Steps to reproduce

    1. Put the invalid plugin into Illustrator's plugin folder
    2. Start Illustrator
    3. Click the File menu

    Expected result

    The File menu will open.

    Actual result

    Nothing happens. A… more

    7 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Transform Pattern Tiles Checkbox in Settings resets after applying Transofm Effect in Appearance Panel

    Hi there!
    When you check "Transform Pattern Tiles" in Settings, and after that - edit or apply the Transform effect in the Appearance panel without checking "Transform Patterns" in the Transform Effect window (even if you are not editing a pattern fill), the "Transform Pattern Tiles" checkbox in Settings resets.

    You don't think about Patterns when you are editing not a pattern fill. So it's insanely inconvenient.

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    7 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. 'Share a review link to your file' advertisement dialog still pops when disabled

    Sometimes, when I save a PDF file (at least in Illustrator Beta), I get this dialog.
    I would like to see it go away forever.

    It pops up in the most inopportune moment — when I already decided to save a PDF and when I need to SAVE my data, and not to TRY something new. 'Come not between a user and his saved data'. Saving a file is an emergency operation — always, each time — JUST DON’T INTERFERE.

    Even though I already chose to never see it again, I still get it. Just use 1KB of your Cloud Storage per user to remember this choice. UV has a lot of request about you finally learn to sync settings, but do at least just that now.

    Also — the shady and dirty UX pattern when you hide the Don’t Show checkbox within a button. A button that does not look like a dropdown should never work as one. This approach doesn’t increase trust, it repulse.

    Sometimes, when I save a PDF file (at least in Illustrator Beta), I get this dialog.
    I would like to see it go away forever.

    It pops up in the most inopportune moment — when I already decided to save a PDF and when I need to SAVE my data, and not to TRY something new. 'Come not between a user and his saved data'. Saving a file is an emergency operation — always, each time — JUST DON’T INTERFERE.

    Even though I already chose to never see it again, I still get it. Just use 1KB of your Cloud… more

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    7 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Incorrect line weight scaling after vertical reflect command

    With "Scale Strokes & Effects" turned on in preferences, using the transform panel to change the length of a line after it has had the vertical reflect command used on it will incorrectly scale the line weight.
    Attached images show the scaling behaviour after the vertical reflect command has been performed.

    Adobe Illustrator 2023 27.8.1 64-bit
    OS: Windows
    Version: 11.0
    Process Architecture: x86_64

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    7 votes

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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