Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8057 results found
-
Japanese version: Sidebar properties get clipped
The values get clipped out and it's difficult to insert values....
I think this is possibly because of poor localisation for Japanese UI as the Japanese text is larger and thus causes the clipping....
This has happened on many occasions but as a sample I included an image of the settings of corner roundness of an object.
I'm not sure if this happens on any other language UI's as I've only been using the Japanese version.
1 vote -
23.0.1 Windows 10. Slow, Black Screens, and continually crashes
23.0.1 is proving unusable on my system. Continual black screens, pauses, and crashes. I cannot get any work done.
Win10 Pro 1803 16GB. 64bit. + Nvidia GeForce 210.
2 votes -
stuck in preview
I just updated Illustrator and somehow while I was working it went into preview mode and I cant get it out. I can change the type of preview but cant get it out of it so I can edit my work
3 votes -
Blob tool won't change size
When I use the blob tool it won't change size from 1 pt. No matter if I change the size. It is very frustrating to use so I can do college homework.
This issue is on both my Acer laptop with my Huion tablet and on my Surface Pro 3. I reinstalled the app on my laptop and didn't fix the issue.
1 voteResolved (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
Please press the enter key while using BLOB brush (when Blob Brush Tool is selected) and set the size to 1 pt. in the Blob Brush Tool Options dialog.
Hope this helps.
With Best Regards,
Raghuveer Singh -
Dragging new objects
When dragging in a new shape, it does so at an angle
1 voteThis most probably happens because the Constrain Angle value in Preferences > General is set to be something else than 0°.
-
my mouse pointer appears huge in the InDesign interface
my mouse pointer appears huge in the InDesign interface
when i use my illustrator the mouse size look fine
i use a primary and secondary screens
Primary -3840\2160
Secondary- 2560\1440need help!
1 voteRequest to Contact Support ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
linear gradients switching to radial gradients unexpectedly
Illustrator CC 2019 (both Mac and Win platforms) I teach at the college level. Numerous students have reported that they will create a linear gradient on a shape. When they continue editing other areas and return to that shape, the gradient has changed to radial. The linear gradient shape was not selected and they were not editing a gradient swatch. I cannot replicate this error. Any thoughts?
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Using scale tool on justified text results in changing line breaks
Illustrator CC 22.0.0 on Windows 10 x64 Pro
Have a column of Area Text, justified, with carefully defined line breaks so that words are hyphenated at particular places, or not hypenated at all.
When using either the scale tool (shift+click to scale proportionally) or the transform tool, all of the content should scale proportionally and the line breaks should not be changed.
The resulting rescaled text column has very slight changes to the line breaks. While shift+dragging, the text looks correct (just scaled proportionally, without any reflow or stretching), but when releasing the mouse, there is suddenly some text reflow…
5 votes -
saving ai/pdf file is too slow
Saving ai or pdf file takes a lot longer than what it supposed to be. This is newly purcahse mackbook pro that I am using and its performance is great with photoshop and other adobe apps. I even untick 'pdf compatible' setting but it won't change a thing.
9 votes -
Automatically Overprint ON in Gradient
We have disabled Overprint in Gradient stroke for the particular eps. But once we save the eps file and again open the same eps in illustrator, automatically overprint enabled.
Due to this we have received quality issue in Printer. So please let me know how to disable overprint for Gradient Stroke.
1 vote -
Cursor disapears when against text frame
Cursor can not be seen when at the beginning of a sentence as it blends in with text box. Please make text cursor larger/wider.
2 votes -
Custom scripts added to the Scripts menu are not shown in alphabetical order
Custom scripts added to the Scripts menu are not shown in alphabetical order.
-Illustrator CC 2017.1.0 (21.1.0) version
-See screen capture29 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Combining Unicode Diacritical characters aren’t displayed
Text: pe̍h
Visible when choosing a font, not visible on canvas.
Adobe Illustrator Version: 22.0.1 (macOS)14 votes -
Color blend control panel
Trying to change a fill in a preexisting color blend. Control panel only allows shifting the current blend, not adding or changing color. Any time the color pallet is selected, the blend control box disappears. Adobe is adding more features is cool, but taking away the basic features we've had for years is uncool.
1 vote -
Mad Color (Colour)
Colours are altered opening older files. The colour (color) settings are completely wrong—the idropper doesn't select properly. I tried to do a screen grab to get a sample from it but all the colours fade. The screen grab brought into illustrator then screen grabbed again fades all the colours again!!!! This doesn't happen if I screen grab anywhere else.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Print Area doesn't adjust according to Print Driver
Once you print and click on setup, then proceed to set your printer up for custom sizes the print area in the print dialog box doesn't change. In order to get it to match the artboard and what you have inputted into the printers driver, you have to click on setup again and print. This adjusts the print area but this extra step is a bug.
4 votes -
Ellipse Tool has disappeared completely in latest update
Ellipse Tool has disappeared completely in latest update
1 vote -
1 vote
The stroke has a brush applied to it, which can also define cap.
Check it in the Appearance or Brushes panels. You can remove it from both of these panels, or Control, or Properties.
-
CC library window blanks out after trying to edit files.
Adobe Illustrator CC 23.0.2, WIndows 10 Enterprise version 17032.
Tried right clicking onto a file in a CC library file to 'edit', CC library window closes immediately. Tried to open again from the Windows tab, CC library window is void of any files and folders. It appears blank.
This only happens if I tried to 'edit'. If I place any files directly from CC library it's fine.1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Entered hue color value changes
Setting a hue to 90 degrees while in sRGB will convert the hue to 88 degrees after you click OK. This same behavior does not occur in Photoshop.
1 vote
- Don't see your idea?