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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7470 results found

  1. Export As SVG - incorrect size

    I compared the results of the "Save As SVG" and "Export As SVG" commands.
    I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.

    The decimal point settings are the same in both cases.

    Adobe Illustrator 28.2

    5 votes

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  2. Incorrect object size when exported to SVG - Illustrator v 28.4.1

    The latest Illustrator v28.4.1 generates slightly different SVG code compared to its precursors.
    Attached is the code generated by 28.3 and 28.4.1 of the same design.
    Then the latest version of the SVG file is loaded to my laser software (Glowforge) the design ends up being much smaller than it is supposed to be, for comparison a 12 cm square will only end up being 9 cm square. The issue disappeared once Illustrator was reversed to version 28.3 and files were re-opened and re-saved.

    2 votes

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  3. Aligning issue

    Although I'm selecting "aligned to Artboard" the Illustration still jump away right when I click on Horizontal/vertical Aligned center"

    2 votes

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  4. Bug: exporting SVG's via exportFile(fileObjSingle, ExportType.SVG, svgOptions). has completely changed since 28.4

    (macOS & Windows, latest versions) Beginning with Illustrator 28.4, SVG files exported via Javascript are in a very different format.

    The following examples are exported with:

    doc.exportFile(fileObjSingle, ExportType.SVG, svgOptions);

    The SVG option for the format of the SVG is STYLEELEMENTS.

    See attached captures for the differences.

    There are many many changes:

    • the style definitions are handled differently
    • ID's now strip out characters like / or < instead of replacing them with entities
    • the original names are included via data-name tags
    • the comment from the 2nd line is now gone
    • clipping paths are handled differently

    I have built a complex program…

    3 votes

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  5. 均等配置したエリア内文字をポイント文字に切り換えると開始位置がずれる

    エリア内文字が均等配置で設定されている場合、ポイント文字に切り換えるとエリア内文字のエリアの半分開始位置がシフトする。

    mac0S 11.6.8 (Intel/imac27inch)
    Illustrator ver.27.9.0
    1. Tツールをドラッグしてエリア内文字を作成・入力する。
    2. 段落パネルにて1のエリア内文字に均等配置(どれでも良い)を設定
    3. 「書式→ポイント文字に切り換え」を実行。
    4. ポイント文字に変更されるが、開始位置がシフトする。

    期待する結果
    切り換えを行っても開始位置はずれない。

    実際の結果
    ポイントテキストの開始位置が大きくずれる。

    18 votes

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  6. 字号调大后,移动字符框(区域文字)还保持最初的大小

    新建区域文字,调大字号,移动区域文字的字符框,AI没有识别出调大字号后的文字框大小,而是保持新建时的大小,如视频:

    2 votes

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  7. Making a regular triangle with Star tool duplicates the path

    Scissor tool cuts lines and duplicates them (completely broken)

    Make a triangle by selecting the star and changing it to 3 lines (triangle), now cut one of the lines with the scissor. It duplicates the shape! This bug is seen across multiple shapes and lines. The scissor tool is broken along with selecting individual points often creates duplicate lines.

    The quality of adobe products has just gone downhill in the last 5 years.

    2 votes

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    3 comments  ·  Tools  ·  Admin →
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  8. Making adjustments to a value within a panel's field, either through a scroll wheel or a swipe up/down gesture, operates inversely.

    1) Click on a field with a certain value in a panel (e.g., "Keyboard Increment" value in the "Properties" panel).
    2) Scroll up or down to adjust its value.
    3) Scrolling up will result in decreasing the value.
    4) Scrolling down will now result in increasing the value.

    This is counter intuitive. It should work vice versa. Scrolling UP should INCREASE the value, and scrolling DOWN should DECREASE it.
    Please, fix it.

    2 votes

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  9. Pressing Tab to Show All Palettes focuses a random third-party extension’s input on Windows

    Reported by Enisio:

    I use the Tab key a lot to hide/show panels, to instantly clear the panel clutter on the screen.
    Pressing Tab activates RANDOM extension.

    This is bad, because I work with shortcut keys: T is for writingS for Scale, R for rotation, etc.
    When an extension gets focused, I can’t call the tool I need and type something in the extension panel instead.

    Same thing with all the extensions below. I think all extensions behave this way. Has anyone ever paid attention?

    ScripshonTrees
    Console Panel
    Jsxlauncher
    LAScripts
    ...

    Happens with Win 10 + AI 2024 — but…

    5 votes

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  10. 按住“H”键,点击鼠标左键,点击后按住停留几秒再松开,抓手工具里会显示缩放图标

    按住“H”键,点击鼠标左键,点击后按住停留几秒再松开,抓手工具里会显示缩放图标,有的时候会从抓手工具转为缩放工具(不定期出现)

    1 vote

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    4 comments  ·  Tools  ·  Admin →
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  11. Unwanted Artwork when placing a CC Library asset and when exporting as SVG

    I remember voting and commenting on a UV report mentioning this with CC libraries, but cannot find it anymore.
    Lately there have been 2 forum posts mentioning unexpected artwork added to an SVG export.
    I suspect that the New Document Profile that they use contains the artwork, at least I can replicate that behaviour, but I have not seen that confirmed by the posters.
    Add artwork to a new document profile and it will appear on assets export to SVG and when alt dragged from a CC Library.
    https://community.adobe.com/t5/illustrator-discussions/exporting-svg-asset-brings-unwanted-document-with-it-each-time/m-p/14523526#M402908
    https://community.adobe.com/t5/illustrator-discussions/why-are-my-assets-being-exported-with-additional-artwork-when-i-export-them-as-svgs/m-p/14557989#M404661

    Movie enclosed

    3 votes

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  12. Assets I use for hundreds of documents in my CC library not printing correctly

    Some files the library file is fine, but recently the certain asset is not printing correctly, it is pixelated and colors are wrong. How is this fixed without going through hundreds of print files to reinsert this asset into all of the files so it prints perfect? Its used at the same scale everytime. Has to be saved the same way every time bc of the printer demands. It's just not behaving the same way each document. In the pictures one printed correctly, and the other file did not.

    1 vote

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    3 comments  ·  Print  ·  Admin →
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  13. Strange behaviour when scaling rectangles

    In Illustrator 28.4.1 on Windows 11, if a rectangle is rotated to 45, 135, 225, or 315 degrees, it isn't able to be reliably manually scaled. Some edge and corner handles snap to unpredictable positions when dragged.

    1 vote

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    3 comments  ·  Snapping  ·  Admin →
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  14. PDF opened without changes, but I can see the changes in preview

    1. macOs Big Sur 11.3.1
    2. adobe illustrator 25.3.1 (desktop)
    3. I'm importing PDF file that were changed. In preview before opening I see the changes on the image. Then I choose to import all pages. And when the file is opened, there are not changes and the name of the file is untitled.
    4. I expect to see file with all my changes and the title of the file is the same as the file I choose to open.
    5. The screenshots are attached.
    1 vote

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  15. Back with a vengeance: Constrain (shift key) doesn't work with Smart Guides turned on

    This is an older bug that was fixed a while ago but seems to be back with a vengeance.

    It is now happening in Adobe Illustrator 28.4 on Mac OS Sonoma 14.4.1.

    See this link:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36247978-constrain-shift-key-doesn-t-work-with-smart-guid

    When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on…

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  16. Undo stack becomes desynchronized when making a clipping mask using a group that contains another clipping mask

    I often want to clip a group that already contains another clipping mask, and sometimes I accidentally use the wrong top object when making the mask. In this case, Undo does not return the scene to its previous state. Instead, various strange things happen.

    To replicate:
    - Create a group (A) that contains a clipping mask (B) and at least one other object
    - Create an object (C) to be clipped
    - Bring A over top of C, select both and make clipping mask
    - Undo

    The scene should return to its original state, but instead the inner mask (B)…

    2 votes

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  17. OS 14.4.1 Printer Page Size Features Lost

    I just updated to Mac OS 14.4.1 on a Mac mini (M1 2020) and now most of the paper size options in the Adobe printer dialogue box are gone. In any non-Adobe app, all 58 paper sizes are still available. In Adobe apps, there are only 14 paper size choices — all of the borderless choices are gone as well as some other, more obscure paper sizes. I've restarted, reloaded the printer driver and it's not made a difference. Looks like OS 14.4.1 messed up something that only affects Adobe products.

    1 vote

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    3 comments  ·  Print  ·  Admin →
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  18. Crash when changing stroke options such as arrowheads or profile.

    Using Mac OS Sonoma, M1 MacBook Pro. Have tried restarting both Illustrator and my computer and the issue persists. Happens consistently every time I try the above options.

    1 vote

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    3 comments  ·  Strokes  ·  Admin →
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  19. Add an option for the Layers panel to show tight bound thumbnails for clipping groups

    Illustrator 28.4.1 on Mac Ventura 13.5.2

    Wasn't there a time when the thumbnail of a layer containing a clipped image was cropped around the clipping mask and not around the whole image? (i.e. not showing the white all around)

    Or is there a setting that I missed?

    Thanks for your help!

    3 votes

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    1 comment  ·  Layers  ·  Admin →
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  20. バウンディングボックスでのオブジェクト調整時にプレビュー境界が利用されない。

    macOS 13.6.3 iMac27inch(Intel/32GB mem/1TB Storage)/MacMini(M1/16GB mem/512GB Storage)
    Illustrator ver.28.3

    問題が発生したときに実行していた手順
    1.環境設定で「プレビュー境界」のチェックボックスをオンにする。
    2.「表示→バウンディングボックを表示」でバウンディングボックスの表示を有効にする。
    3.100pt×100ptの矩形を描画し10ptの線幅を付ける。この状態では変形パネルのwとhはそれぞれ110ptと表示されている。
    4.3の矩形の任意のコーナーをドラッグするためにマウスポインタを近づけプレスした瞬間にバウンディングボックスがプレビュー境界基準から線幅を参照しない状態となり線幅の分拡大された状態からの調整となる。

    想定していた結果
    プレビュー境界が有効な状態でバウンディングボックスを操作できる。

    実際の結果
    バウンディングボックスでの調整を行おうとしている間はプレビュー境界が無効になった状態での操作になる。

    2020(ver24)以降「プレビュー境界を使用」をチェックしている場合バウンディングボックスは線幅を含めた状態で表示されますが、そのバウンディングボックスを利用して拡大・縮小を行おうとした場合、ver23までのバージョンと同様にプレビュー境界を使わない状態での調整となります。そのため、バウンディングボックスの任意のコーナーをプレスした瞬間にオブジェクトが自動的に拡大された状態からのスタートとなります。この状態では微調整は難しく、運用上はプレビュー境界をオフにしないとバウンディングボックスによる調整はできないと考えます。

    5 votes

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    0 comments  ·  Other...  ·  Admin →
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