Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8140 results found
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Properties panel bug
When you edit word in properties panel and you want to change first few letters in word from normal to bold. It will show you change but when you deselect type tools it will change entire word to bold. But if you go trough type panel everything is fine.
And if you change stroke size in properties panel to 0,5 pt it will apply 5 pt, for 0,25 pt 25 pt and for 0,75pt 75pt stroke.
10 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
This issue has been fixed in the latest version of Illustrator.
Please update Illustrator to latest version (23.0.4 on MAC & 23.0.3 on WIN) and verify the fix.
Thanks & Regards,
Illustrator Team -
Illustrator splash stays always on top
This really goes for any Adobe program but the programs always pop to the top of all of my windows which drives me crazy. I hate when I'm trying to multi-task only to have the Progress window pop up in the middle of my view. Or worse when the program Window itself jumps to the front. I use this software in a professional setting so I'm always working on something else when my files are loading. Please stop forcing the program and progress bars to the front of all open windows.
10 votes -
Filled shape does not follow the curve exactly
If I fill the new shape with color it doesn´t really work. I get a straight outline instead of a curve. Additionally there is a difference between outline view and colored view.
10 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Zoom - Scroll Wheel
In Illustrator CC the program seems hardwired to not listen to the tablet settings about scroll wheel zoom or even touch pad zoom. There are lots of people online complaining about this and trying to find work arounds.
I suggest just creating a hard wired button like photoshop did to fix this issue.
This wasn't an issue with Illustrator CS4, so I'm not sure what changed.10 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
New fonts don't load upon installation
Somehow, the new Adobe Illustrator updates prevent manually installed fonts from loading. These are fonts that aren't available in Adobe Fonts. So I have to install them manually. Because of this, I have to restart Illustrator so I can use the font. There's no problem when activating fonts on Adobe Fonts. Is there a workaround for this?
9 votesReported to work as expected in Ai 2026 build 30.0
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Objects just vanish when rasterizing inside a clipping mask
Okay, this is seriously annoying. In the latest Illustrator on Windows, if you rasterize inside a clipping mask, poof — your objects are gone.
Steps (super easy to test):
Draw a bunch of objects and group them.
Make a shape and apply a clipping mask.
Double-click to go inside the group.
Select everything and rasterize.
And just like that... everything disappears.If you leave even one object out of the selection, they don’t disappear.
But when you select all → gone.
If I only rasterize one object, or part of them, it works fine. But if I select all? Illustrator…
9 votes -
Swatches disappear in Swatches panel when switching between documents
I've got two documents open. An RGB one, and a CMYK one. When I CMD+TAB between the two, all the current swatches disappear. I have to click on a different 'view swatches' button to make them appear. This happens EVERY TIME. I just updated to the latest version of Illustrator thinking it would fix it, but it doesn't.
9 votesHi Everyone,
We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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Select Unused Swatches does not select the second black swatch in Grays color group
— Create a new Print document with default swatches.
— Delete ALL the presets: brushes, symbols, graphic styles...
— Now Open Swatches and run Select All Unused command from its flyout menu.
White and Black are not selected (expected in a way).
But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.I tried to understand what forces Ai to keep it.
As I said, not presets remain, and I redefine the…9 votes -
29.1.0 'Isolate selected group' menu item missing on right click menu when a nested group is selected.
Illustrator version 29.1.0
Windows 10.0.19045To replicate:
- Create group that contains a group
- Select group
- Right click the group
- 'Isolate selected group' menu item missing. In its place is the new 'Ungroup all' item.
When the above actions are performed to a group without a nested group, the 'Isolate selected group' menu item appears as it should.
9 votesThis issue has been fixed and released with Illustrator latest release - 29.2
Please update to latest version from Creative Cloud Desktop.
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"Kinsoku" / Punctuation Squeeze doesn't work
When Chinese and Western text are mixed, enabling the head and tail avoidance function does not work
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28.7.1%E5%8F%AF%E4%BB%A5%E6%AD%A3%E5%B8%B8%E5%B7%A5%E4%BD%9C.png 599 KB -
30.0%E4%B8%8D%E8%83%BD%E6%AD%A3%E5%B8%B8%E5%B7%A5%E4%BD%9C%EF%BC%8C%E5%8D%A0%E4%BD%8D%E8%BE%83%E5%AE%BD%EF%BC%8C%E6%B2%A1%E6%9C%89%E6%8C%A4%E5%8E%8B.png 463 KB -
1732157743612.jpg 84 KB -
Video_2024-11-21_112918.mp4 1619 KB -
"Punctuation squeeze" does not work.png 128 KB
9 votes -
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About the Pencil Tool and Image Tracing in version 2025
The accuracy of the path conversion for the pencil tool and image tracing has decreased in version 2025. Even if I change the settings to fine, it is converted to a coarse path, and I cannot express the details like in previous versions. Please improve it as soon as possible.
9 votesThe issue with Pencil (and Brush) is addressed with a 29.0.1 Hot Fix Update
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[Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen
Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.
Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.
9 votesAs stated in an update at forums, there is a solution.
A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.
If it persists, follow these steps:
1. Close all Adobe apps, including the Creative Cloud desktop app.
2. Navigate to the following folder location:
Mac: ~/Library/Caches/Adobe/CCX Welcome folder
Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\
3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.
4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.
Leave a comment if this resolves the issue or not.
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Greek text now keep accents with All Caps and is not consistent with UPPERCASE result
This has to do with the new update where all files previously created using Greek language using CAPS now all have accents. Now every time we need to change the language to Greek for accents to disappear. I'm sure this will be an issue for greeks around the world.
9 votes -
下揃えに設定したエリア内テキストを途中で改行すると上にスペースが十分あるにも関わらずオーバーフローする
macOS13.6.7／Windows10・11
Illustrator 28.5再現手順
1.エリア内テキストを作成し下揃えに設定した上でテキストを入力する。
2.任意の部分で改行を入力する。
3.テキストは上に送られずにオーバーフローする。期待する結果
上に十分な余白がある場合はテキストを上に送りオーバーフローさせない。実際の結果
エリア内テキストに余白がある場合でもテキストの位置がそのまま保持されてオーバーフローを生じる。現状の対処方法
当該エリア内テキストに対してストーリーの再計算が生じる処理（移動やカーニング・トラッキング調整等）を行うと正常な体裁に戻る。下揃えにした場合、途中の改行でもストーリー全体の再計算が必要になるのですが、上揃えと同様に改行以降の部分的な再計算だけが行われているように思います。
また、これに気付かずにドキュメントを保存すると、次にドキュメントを開いて当該エリア内テキストを編集しようとした時に体裁が変化するために
「このテキストは、別バージョンのIllustratorで作成されました。……」
のアラートが表示されます。
以下のコミュニティフォーラム投稿もご参照ください。9 votes -
Hitting Escape while editing a field does not cancel the value but applies it
I don’t know why nobody reports this...
If I input something in a field and I want to abort and return to the previous value, I hit Escape.Sometimes the first Escape closes the suggestions dropdown (like in browsers), and only the second one restores the previous value.
A LOT of apps follow this rule except browsers:
Affinity Designer, Inkscape, CorelDRAW, Blender...
Non-design ones too: MS Office, Google Docs, various text editors... A LOT.Some apps keep the value entered, but don’t apply it, and put the old one back when an object get reselected — Xara does it.
Some…
9 votes -
Aligning doesn’t work for groups with strange empty unselectable objects inside, imported from SVGs (originally made with Illustrator)
Several objects were made in Illustrator and exported to SVGs.
Later they were imported back into Illustrator.
Please take a look at both the GIF and the file atached.When one tries to select all the top-level groups and align them to left — it doesn’t work.
Aligning to center and to right works, but once these get aligned to right — aligning to center stops working too.When exploring layers, it’s clear that these groups have something else inside besides rectangles — but only in Layers, not on canvas. These can’t be selected or changed, only rearranged, renamed, deleted.
…
9 votes -
ビットマップ系の効果を適用したオブジェクトをコピーする際に低解像度で処理される
macOS13.6.3/iMac27inch/intel/AMD Radeon5300 4GB
Illustrator ver.26.5〜再現手順
1.環境設定で「リアルタイムの描画と編集」をオンにする。
2.任意のオブジェクトを作成し、「効果→スタイライズ→ぼかし」を適用する。
3.グループ選択ツールで選択しドラッグを開始。ドラッグ中はリアルタイム描画の低解像度表示となる。
4.ドラッグ中にoptionキーをプレス。そのまま任意の位置までいどうする。
5.ドラッグを終了すると当該オブジェクトがコピーされる。通常の移動ではドラッグ終了時に適切な解像度でのレンダリングが行われるが、途中からoptionキーをプレスした場合適切なレンダリング結果とならずリアルタイム描画の状態のままとなる。期待する結果
通常の移動時と同様適切な解像度での結果表示となる。実際の結果
移動中の低解像度の表示のままの結果が得られる。回避方法。
「リアルタイムの描画と編集」を外してリアルタイムの描画をさせないか、ドラッグ開始前にoptionキーを押しておく。この挙動は最終的に行われる実際の解像度でのレンダリングが行われない事による不具合かと考えられます。この影響は
スタイライズに含まれる「ぼかし」「ドロップシャドウ」「光彩」や３Dとマテリアル等のビットマップレンダリングが伴う処理で出ます。今回はoptionショートカット利用のコピーという条件ですが、他にも発生条件が存在するようにも思います。
何にしろ、低品質でデータが保持されると印刷事故に直結します。早急にご対応頂きたいものです。9 votes -
Save As not working, a black dialog is displayed
When I save the document a black window appear and no data showing
9 votes -
Dimension tool prefers to snap to or edit an existing dimension instead of starting or completing a new one
Take a look at the GIF.
I need to measure the width of one square, and then measure the overall width of both squares.I create the first dimension with no problem.
However, when I try to create the second one, Ai plays dumb.When I click the leftmost point, the tool thinks that I am to EDIT the existing dimension (although I am clicking and not click-and-dragging, and I am clicking an endpoint of it, and not in the middle!)
Well... I can lock the first dimension (which would require me to abort, select the first one, lock, and…
9 votes -
Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.
This seems new to 27.9 and removes confidence in save presets.
Steps to replicate:
1) Save file as Adobe PDF format
2) Select [Smallest File Size] from presets.
3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
4) Click Save PDF
5) Save file as Adobe PDF format
6) Select [Smallest File Size] from presets.Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).
2022 Mac Studio M1 Max, Illustrator 27.9
9 votesThis issue seems to be fixed in Illustrator Beta 28.1.0.100.
Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.
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