8266 results found

1. Deselect All command is not active in Artboard mode and the hotkey select all instead

   When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.

   For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.

   But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
   And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).

   This is hardly consistent and makes deselecting artboards a problem.

   One can say you can deselect them by clicking empty canvas... but the problem is that accidentally clicking an object creates a new object-size artboard instead, and not seeing empty canvas in a view is a common thing, and there is just no space you can click to deselect.

   ...and Ai does not even change a cursor when a click is going to create a new object-size artboard! You can vote for changing it here: http://illustrator.uservoice.com/forums/333657/suggestions/47070346

   When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.

   For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.

   But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
   And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).

   This is hardly consistent and makes deselecting artboards… more

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   4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix has been pushed into the latest 30.3 general release — the Cmd/Ctrl+Shift+A hotkey now works in the Artboard mode to deselect all artboards (but not the Object menu command).

   Please update, check, and comment back if it still happens.

2. Specific gradients across/along stroke with Overprint Stroke option are broken

   In the attached file you can see two identical gradients applied to two identical paths. One looks fragmented and shattered, something is really off with the tessellation. The other one is fine.

   If you select the weird one disable the Overprint Stroke option in Attributes — it works fine. Choose another and enable the option — it gets corrupted as well.

   If you copy either in a new file — the behavior continues. But if you try to reproduce this bug anew in a new file from the scratch — it won’t get reproduced.

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   0 comments  ·  Gradients  ·  Delete…  ·  Admin →
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3. Acrobat PDF File Format is having difficulties. Bad parameter.

   Having this issue after the 27.3.1 update. Found that it cause by the mask inside the transparency. The error prompt out when we try to save the file.

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   13 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

4. An action set can’t be dragged into the topmost position

   For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
   Minor, but still a bug.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. You can't import actions by dragging .aia file into Illustrator

   We can run a script by drag-n-dropping it into Illustrator.
   We can open files like this.
   We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.

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   0 comments  ·  Actions  ·  Delete…  ·  Admin →
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6. Free Distort effect ignores Drop Shadow effect within

   If a Drop Shadow effect is above a Free Distort effect in the Appearance panel (which means the shadow gets applied after the distortion) — it works fine.

   However, if we first have a shadow and then try to distort the object which casts it (the Free Distort is below the Drop Shadow in Appearance) — the vector geometry gets distorted, but the shadow stays orthogonal and immune to the distortion.

   Not a very popular workflow, I know, but still.

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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7. Discover panel’s videos don’t have Full Screen button

   OK, I am a new user and want to use Discover to make some learning.
   Illustrator shows me the video of steps I need to perform.
   How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

   Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

   And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
   Good job helping new users.

   OK, I am a new user and want to use Discover to make some learning.
   Illustrator shows me the video of steps I need to perform.
   How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

   Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

   And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
   Good… more

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   0 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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8. 合成フォント使用時、パス上文字アウトライン後の文字の回転・変形

   ver 26.2.1
   パス上文字ツールで作成した円弧上の文字をアウトラインかけると勝手に回転、変形がかかります。
   以前のバージョンでは問題なかったので大問題です。早急に対応願います。

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   ご報告いただいた「合成フォントが使用されているパス上文字をアウトライン化した際に、一部の文字が正しくアウトライン化されない現象」の再現を確認いたしました。

   こちらの問題は曲線パス上の文字の角度によって、再現の有無があるようです。

   また、ノーマルフォントの場合は再現しませんが、単一フォントのみで作成された合成フォントでは再現することが確認できました。

   今後ともよろしくお願いいたします。

   Illustrator チーム

   
   

9. Font Height Options misbehave with rounded fonts

   Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

   I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

   Take a look at the file and the picture attached.

   When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

   But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

   Here is my idea what is going on.
   Curved glyphs are made with the optical compensations. You can clearly see that with 'o' glyphs. Both top examples have their o-s slightly bigger than the x-height — and that is correct.

   When a font designer makes a vertical terminal rounded, they lower it below the baseline to compensate the lack of weight this rounding causes. If you compare the vertical stem of 'r' with the bottom bar of 'z', you will the that 'r' overshoots the baseline.

   So if you measure a glyph with flat top and bottom, like 'z' (here), you can see that it stands on the baseline, but the x-height is smaller that set 40mm.
   If you measure an 'r' glyph from the bottom overshoot (which is below the baseline) to the top point (notice that it differs form font to font and thus can not be used at all) the result is off again.
   But if you measure from overshoot to the flat top... now it gives 40. And this seems to be what Illustrator does.
   Instead of measuring from the baseline, it starts from an optical compensator some glyphs have and should not be used for the measurement. It takes right metrics, but starts at the wrong, overshoot zero.

   Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

   I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

   Take a look at the file and the picture attached.

   When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

   But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

   … more

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Need More Info  ·  Illustrator Engineering responded

   We are not able to reproduce this issue in house. Kindly provide following info to nail down this issue:

   1) Kindly provide a video recording, test file (via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com.

   Please mention the title of this issue as the subject of the mail.

   Warm regards

   Aishwarya G Gadodia

   Illustrator Team

10. Problems with scripts and BridgeTalk using Illustrator 25.3.1 on M1 Mac

    I have a handful of scripts that have stopped working after switching from an Intel Mac mini to an M1 Mac mini. The scripts will run as expected if I use the Intel version of Illustrator on the M1 Mac mini, but they return this error when run using the M1 version of Illustrator on the same machine "TARGET COULD NOT BE LAUNCHED(59)". The current culprit seems to be BridgeTalk. Any help would be appreciated, thx!

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    9 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The workaround for this is to update to the latest build, 25.3.1, which doesn't contain Bridge related changes for Mac ARM — that's why this error is happening.

    If you still have the issue, please comment back.

11. Change in Text position for Type on Path

    Illustrator 24.3 vers 25.2.2 sur Mac OS 10.14.6, le texte curviligne bouge d'une version à l'autre. Créer dans Illustrator 24.3 le résultat n'est plus le même à l'ouverture en Illustrator 25.2.2

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    13 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

12. Live Paint bucket tool preview error

    1. Adobe Illustrator CC 2021 (25.2.1 64-bit) on Windows 10 Home Edition.

    2. After the Live Paint Bucket tool is selected, out of the 3 preview swatches above the pointer, the center one is always wrong / inverted. This bug is consistent when we press the left & right arrow keys on the keyboard to select a swatch. On the other hand, the Swatches panel would reflect the correct option when the Live Paint Bucket tool is in used.

    3. When the Live Paint Bucket tool is selected, the center swatch in the 3 preview swatches should accurately reflect the color option, just like what is selected in the Swatches panel.

    4. Despite the incorrect display of the color in the center of the 3 preview swatches, the Live Paint Bucket does color with the color option selected in the Swatches panel.

    1. Adobe Illustrator CC 2021 (25.2.1 64-bit) on Windows 10 Home Edition.

    2. After the Live Paint Bucket tool is selected, out of the 3 preview swatches above the pointer, the center one is always wrong / inverted. This bug is consistent when we press the left & right arrow keys on the keyboard to select a swatch. On the other hand, the Swatches panel would reflect the correct option when the Live Paint Bucket tool is in used.

    3. When the Live Paint Bucket tool is selected, the center swatch in the 3 preview swatches should accurately reflect the color option, just… more

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue is no longer happening in Ai Beta 28.4.0.8

13. Blending paths with Width profiles works wrong

    Create two lines.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate steps that have uniform profiles instead of intermediate.

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    6 comments  ·  Strokes  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  Illustrator Engineering responded

    Hi,

    Based on the information provided by Margaret in the last comment, the issue is not specific to Illustrator but related to Astute's Dynamic Sketch tool. Thus closing the issue for now.

    Warm regards,

    Aishwarya G Gadodia

    Illustrator Team

14. ExportOptionsPNG24.artBoardClipping broken in 2020

    ExportOptionsPNG24.artBoardClipping (set to false)

    In 2019 (23.1), PNGs exported by javascript are trimmed to the visible bounds of the object as expected when false. When true, they're the size of the artboard.

    In 2020 (24.3), the same script always produces PNGs the size of the artboard whatever artBoardClipping is set to.

    Illustrator 24.3 vs Illustrator 23.1
    Windows 10
    Script run via Illustrator (File/Scripts) as well as testing in ETSK 4.0.0.1

    It's a dealbreaker for version 24. We can't upgrade as a team unless this is fixed.

    13 votes

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    12 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

15. AiRobin hogging huge amounts of RAM (between 12GB and 16 GB) and at times slows the machine down.

    I have turned off "background save / export" which is apparently the purpose of AiRobin. Nonetheless, it has continued to run for the couple of months since I turned those off. Today I had InDesign, Photoshop, and Illustrator open momentarily; I try to avoid that, but usually it's fine for 5 or 10 minutes. This time it wasn't, and I could literally do nothing (even move the mouse for the most part) for close to 15 minutes. I was finally able to pull up Activity Monitor and I ended the process for AiRobin. Immediately things improved. But sure enough, AiRobin popped back up in Activity Monitor and climbed its way from a few dozen MB to about 6GB in about 3 seconds, slowing everything down as before. I shut off Illustrator before it slowed down all the way, and. Immediately on closing Illustrator everything returned to normal speed (or close to it). It is rare that things get slowed down THIS much, but there is clearly something wrong with AiRobin if it's consistently taking up 12GB to 16GB of RAM, which it is anytime I have Illustrator open. I've just accepted that.

    I'm on an iMac (Retina 5K, 27-inch, Late 2015) High Sierra 10.13.6

    Processor: 4 GHz Intel Core i7
    Memory: 32 GB 1867 MHz DDR3
    Graphics: AMD Radeon R9 M395 2048 MB

    Illustrator: 24.2.3

    Note: even now when Illustrator is just barely initialized, and no documents are open, AiRobin shows it's taking up 15.7 GB of RAM, while Illustrator is taking up 586 MB. On my laptop (MacBook Pro), RAM for Illustrator (no documents open) is 625 MB and for AiRobin it's 119 MB. Never had the problem on that machine. Any help would be appreciated.

    I have turned off "background save / export" which is apparently the purpose of AiRobin. Nonetheless, it has continued to run for the couple of months since I turned those off. Today I had InDesign, Photoshop, and Illustrator open momentarily; I try to avoid that, but usually it's fine for 5 or 10 minutes. This time it wasn't, and I could literally do nothing (even move the mouse for the most part) for close to 15 minutes. I was finally able to pull up Activity Monitor and I ended the process for AiRobin. Immediately things improved. But sure enough, AiRobin… more

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    4 comments  ·  Performance  ·  Delete…  ·  Admin →
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16. SVG Tiny 1.2 :: x/y attributes in svg element

    It looks like Illustrator believes that x/y are valid attributes for the 'svg' element when exporting as Tiny 1.2. Based on reading the spec, I'm not entirely sure this is true.

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is expected to be fixed with the latest 28.5 build. Please check if it works for you.

17. Numbers disappear in text box when creating outlined text

    On illustrator CC 2020 updated windows 10
    creating a text box with text and numbers.
    Aligning paragraph direction in right to left (middle eastern text alignment)
    Right click on text box
    Create outlines
    The numbers will disappear
    In the attached file there is a live text and an outlined one when the numbers disappeared

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    9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

18. Deselect All does nothing when you edit width profile of selected path

    If you have a path selected and you work on editing its width markers with a proper tool and then Deselect all — path get deselected, but you still have your width markers active.

    So, AI basically allows you to edit width markers on paths without selecting them. It can be treated both good and bad, but when I say 'Deselect' I usually mean 'Stop anything from being selected' in ANY meaning, including editing width profile. Pressing Escape helps, but... you just don't expect it.

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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19. A bug compounded with rotated line gradients, arrows, and appearances

    There are some conditions for reproduction.

    ・ Line with arrow
    ・ Set gradation to line color
    Two or more lines created by the appearance

    It is good to change the line width or move by "deformation" to check the change of the overlapped line.

    Rotate the object.
    Then click on the eye icon in the appearance panel to show or hide each line. The direction of the gradation of the line not touching should change one after another.

    I have confirmed this phenomenon in all versions from CS6 to 2020.
    A similar phenomenon was obtained with the vertical axis reflect. In my tests it didn't happen with horizontal reflect.

    What!

    <Japanese>
    再現のためにいくつかの条件があります．

    ・矢印のついた線
    ・線カラーにグラデーションを設定
    ・アピアランスによって作成された2つ以上の線

    重なった線の変化を確認するため，線幅を変えたり"変形"で移動しておくとよいです．

    オブジェクトを回転します．
    そして，アピアランスパネルの目のアイコンをクリックしてそれぞれの線を表示，非表示してみてください．触っていない方の線のグラデーションの方向が次々に変わるはずです．

    私はこの現象をCS6から2020までのバージョン全てで確認しました．
    また，垂直軸のリフレクトでも同様の現象を得ました．私のテストでは水平軸のリフレクトでは起こりませんでした．

    何ということでしょう！

    There are some conditions for reproduction.

    ・ Line with arrow
    ・ Set gradation to line color
    Two or more lines created by the appearance

    It is good to change the line width or move by "deformation" to check the change of the overlapped line.

    Rotate the object.
    Then click on the eye icon in the appearance panel to show or hide each line. The direction of the gradation of the line not touching should change one after another.

    I have confirmed this phenomenon in all versions from CS6 to 2020.
    A similar phenomenon was obtained with the vertical axis reflect.… more

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    4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

20. Selection Tool Bounding Box transform is broken with circles and rectangles

    The most often used transform option - the bounding box of the selection tool - is broken with these shapes.

    If the shape has stroke, the bounding box will include the stroke.
    And when I move the transform corner (no matter how tiny amount) the real vector outline jumps to bounding box around it to the stroke's visible edge - thus creating a completely unintentional transform. For example an upscale while I'm actually scaling down.
    ( The free transform tool works perfectly with these shapes too.)

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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