Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
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Illustrator auto-close when opening an .ai file
It closes automatically when I open an .AI file, whether I double-click the file or open it from the illustrator menu.
I already reinstalled illustrator and the problem continues.
3 votes -
Illustrator 27.2 super buggy (MacOS)
Had serious issues at opening (took too long) and saving (failing) with 27.2 version. Switched back to 27.1.1
1 vote -
Illustrator is freezing
It's been 2 weeks that illustrator keeps freezing. I have updated, uninstalled/reinstalled the app, and still does the same thing. I'm working on a file and once I want to save, the app freezes and I can't do anything about it, no button works or anything and I'm unable to save as every time I save that's when it happens.
I see my page/work but can't touch anything, the only way to get out is to Force quit from the task manager.
Really need this to be resolved as I use illustrator everyday for work and can't save any of…2 votes -
Zooming manually (on trackpad) works on and off
When I try to zoom in or out, it doesn't always work. I'm having this issue on Adobe XD in addition to Illustrator. I use my trackpad to zoom (scroll/pinch to zoom) and it works fine in all other software so I know it's not my computer.
It started within the past year and has gotten worse. I'm not sure what causes the issue, sometimes it's like that when I open the app, or sometimes it just does it mid-work session. I was using Adobe XD yesterday and noticed that dragging in an image to the artboard made zooming possible…
2 votes -
PROBLEM Mixing and changing swatches colours in the file...
We are currently designing on about 250 designs witch we have in the same file as different art boards. In the swatches panel we have created two different groups of colours (each group has 8 swatches). We design in each art board (for example Art 1) with one of the group colours (lets name it A). When we finish colouring Art1 we copy the design in the next art board Art2 and now we colour it using the other group (lets name it B). We save the file and the next day when we open it we find that the…
1 vote -
Edges of a fill are rendered rough and innacurate
Smaller circle is roughen, not smooth. This is really annoying since I'm working on a logo for a client and it has to be precise.
This is really annoying. that wasn't the case last week... I updated to the latest version today.1 vote -
cannot open file/ missing file in adobe illustrator
my file missing n i can't open my file back even though i already save all
1 vote -
Illustrator freezes at the moment of saving a file with "Save as"
At the moment of saving the file with "Save us" the pup up window freeze and the whole Adobe Illustrator also stops working. To be able to do something I need to "Force quit". But the action of "Save as" will not work, therefore I can not save my documents.
1 vote -
Illustrator 26.2.1 LAGS on EVERYTHING. Unusable.
System Version: macOS 11.6.5 (20G527)
Illustrator 26.2.1
Model Name: iMac
Model Identifier: iMac18,3
Processor Name: Quad-Core Intel Core i7
Processor Speed: 4.2 GHz
Number of Processors: 1
Total Number of Cores: 4
Memory: 64 GBFor no reason that I can tell, Illustrator has suddenly become totally unresponsive. I can't do ANYTHING. Even trying to resize the interface window results in a 30-second-long storm of flickering diagonal arrows cursor. No menu item can be selected without an unusably long lag.
I have reset preferences, restarted Illustrator, restarted the machine altogether, switched wifi networks, the whole shooting match. I use Illustrator…
1 vote -
Intertwine not working properly, when objects inside get moved
Intertwine not working properly.
When objects inside get moved, the areas don't get auto-updated to adapt to changes.2 votes -
Slopes of anchor points corrupted after opening PDF file
When I open a PDF in Adobe Illustrator that was created in Adobe Photoshop, the slopes of the anchor points of a shape are corrupted. The interpolation between the anchor points doesn't seem to work properly at some point, see screenshot "Illustrator-Photoshop-Comparison.jpg". As a result, the shape looks deformed and egded, as if drawn with a shaky hand.
I don't know if it's due to the export from Photoshop or the import in Illustrator. The PDF is displayed correctly in Adobe Acrobat Pro. When I open the Photoshop PSD file in Illustrator, the paths are correct.
Does anyone know this…
1 vote -
preview for tif images does not change after embedding
I use Illustrator 2023 27.0 on Mac book pro with macOS Monterey Version 12.5. When placing tif images the preview shows a low resolution image (individual pixels are blurry). This should normally be corrected once the image is embedded. But in the case of tif images this does not work it stays in the preview stage even after embedding. However, when printed it shows the correct image. Therefore there seems to be a bug which does not show the correct state of tif images after embedding. This bug is specific for tif images since it does not show the same…
2 votes -
Cant' get character properties (AI ver26.4. ~）
AI ver 27.0.1 bug , too
2 votes -
All user interface text is replaced with "[?]"
All the UI elements show "[?]"
1 vote -
Regression in version 27.0 - SVG tspan not handled correctly
Hello
When I place the following SVG
<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 500 500" width="500" height="500"><text><tspan>60</tspan></text></svg>
And then try to export the object back to SVG, I get
<?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" width="36.86" height="39.2" viewBox="0 0 36.86 39.2"/>
The tspan content is gone.
Without the tspan it works ok. It also works fine in AI 26.5
The example is an extract from a larger SVG object created through the Datylon plugin
Seems like an AI regression bug. Any chance it will be fixed in later versions?
Tx!
Peter
PS also posted as https://community.adobe.com/t5/illustrator-discussions/regression-in-versoin-27-0-svg-tspan-not-handled-correctly/m-p/13297751
2 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Point type alignment trouble
I have an issue with Adobe illustrator, and the online help service didn’t help me at all
Here’s the deal:
When I type in English left to right, I can align the text to the horizontal center of the artboard.
BUT when I write in Hebrew (or Arabic), right to left, using a point type, the text will not align.
If I convert to area type, or if I change orientation of the txt to left to right, the text will align fine.
So the issue happens only when writing in Hebrew or Arabic, In right to left orientation, and…
3 votes -
Lokales Speichern nicht verfügbar
Ich kann meine Dateien nur noch in der Cloud speichern, nicht mehr lokal. Das will ich aber nicht!
Macbook Pro 2021, M1, 32 GB
MAC OS 12.6
Illustrator 271 vote -
All elements disappearing the more I edit. They show in layers panel, but not on artboard or in exports.
I'm working from (an up-to-date version of) an Illustrator file with five differently sized artboards. They all are using the same elements and symbols, just arranged different for different layouts. When I click on one of the artboards and select a group to scale down, the elements begin disappearing and have not reappeared.
I exited the group and more elements in the artboard disappeared. Clicking out of the artboard group itself made the entire group disappear. When I click back into the artboard, selecting an element reveals the outlines and bounding boxes, but the artwork itself is not visible. Opacity…
1 vote -
CPU and GPU preview aren't working correctly
This is the difference I have while viewing through CPU or GPU. The correct en smooth view is CPU and the other GPU. I never had this problem before with illustrator until a month ago but then again only with DXF files. Now it also jumped into my regular files.. I can't visualy snap lines to each other because they appear to be off but when viewing with CPU they aren't. How can this problem still be there, I saw messages appearing from 2018 with the same reports... Also attached my mac's specs.
Please let me know how to solve…1 vote -
Square brackets hotkeys don’t work when input language is non-English
If you have default [ and ] keys set for Increase/Decrease Diameter, you have to have English input language set to make these work (at least on Windows).
In Russian these keys on a keyboard occupied with 'х' (Russian 'ha') and 'ъ' (Russian hard sign). Pressing them does not change the diameter.
But these do work in Photoshop, and basically elsewhere... except for Illustrator.
Sam happens for other input languages like Turkish, and for other commands, like Arrange (Bring / Sent Froward / Back).
20 votes
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