Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8153 results found
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1 vote
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Performance on MacOS
Currently MacOS version still slow, zooming slow , it's memory hog. it need to use Apple Metal GPU API. Illustrator is heavy. They need to improve the performance. Listen to the users.
like MacBook Air it runs slow and laggy.
8 votes -
Ai 2021 - crashing after 1 or 2 minutes on Mac OS Big Sur 11.1
While starting to work on Ai, the system shuts down unexpectedly in 1 or 2 minutes - after opening any ai files. I had a chat with Adobe support team and they have advised me to delete the Creative Cloud app, after which the app was working fine but fonts were missing. Because I required the fonts to work on - I have reinstalled the CC app, then the issue started again. Request to please support in resolving the issue or suggestions.
1 vote -
Freezing entire M1 MacBook Air
I understand there is no beta for Illustrator yet. I was just hoping I could still use the program. I'm on a deadline and it looks like I will have to use someone else's computer. This is a huge problem.
1 vote -
Illustrator 25.0 on Catalina 10.15.7 problem opening and saving files
When opening previously saved work, active fonts are not displaying on some files.
When saving work Illustrator returns an 'Unknown Error' prompt.
1 vote -
Toolbar not opening up tool menues / other tools on hover or clicking of triangle
Illustrator 25..0.1 on MacBook Pro 2016 running Big Sur 11.1
My toolbar does not allow me to access any of the other tools / submenues to change tools. Neither clicking the little triangle, nor hovering will open up the submenues. I can cycle through the visible tool icons by clicking while holding option, but have to open up submenues through Windw/... to get to tools / change settings. A real bother in my workflow.
I've tried reinstalling Illustrator, no avail. I also can't reset the toolbar - that option is greyed out. No difference if I use the advanced or…
1 vote -
Crash when changing gradient stop color to white
Illustrator 24.3, OS X 10.15.7.
- Create a shape with a gradient fill.
- Select any color stop that's not already white.
- Change the color of the stop to white by clicking the white box that's to the right of the no-fill ("None") box. Illustrator will crash immediately
Changing the color value any other way does not trigger a crash. Screen recording showing how to reproduce the crash and the stack trace are attached.
1 vote -
Illustrator crashing on average twice a day
I use illustrator daily for work and currently it's crashing about 2x/day. It's fairly random, but it'll even happen during the night if I leave it running - I'll wake up to the "quit unexpectedly" script. I keep my programs updated and I'm using a 2-month-old macbook pro with 2TB of storage.
1 vote -
Color bug
Illustrator2021で、JPEG書き出しすると、RGBカラーの色味がすごく変になります。
昨日(2021年1月6日)からこのバグがでました。
その前までは正常な色味で書き出しができていました。1 vote -
Relinking placed files makes illustrator inoperable
Using the latest illustrator 25.0.1 on windows. When trying to relink placed files there's a bug that makes illustrator inoperable. Some instances it has proved successful the first time but usually can't use any functions after I've attempted to relink files or even cancel the process. Just stops working. When I come out of the programme I can't even get back into it from the doc or other means. Need to force quite each time
1 vote -
Illustrator 2021 startet nicht vollständig. Kein Gebrauch möglich
Betriebssystem: Windows 10 Home, 64 bit
Nach dem Update der Programme funktioniert Illustrator nicht mehr. Bereits beim Start kommt eine Fehlermeldung über fehlende Plug ins (?) siehe Bild1 und anschließend erscheint eine schwarze Benutzeroberfläche mit Menü-Bar, die aber nicht reagiert. Trotz Deinstallation und Neuinstalltion hat sich das Problem nicht gelöst.
1 vote -
Consistence in editing common values
E.g. when two HSB colors voth have 100% saturation, a selection containing those objects should allow to edit their saturations simultaneously.
But Ai leaves the field empty - as if the values where different.
2 votes -
1 vote
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Export to EMF - Extra white border
When exporting to EMF, an extra white border is added to the output file.
Coordinates and size are integers.
OS: Windows 10
AI Version: 24.33 votes -
Blob brush, merge only with selection not working
Blob brush, merge only with selection not working. After being off it it still merges. Drawing with blob brush keeps merging with previous brush stroke even when that option is off.
MAC OS
Illustrator 25.0.11 vote -
Scaling tool is COMPLETELY MESSED UP!!!
Fix your mess Adobe - the current versions of all of your apps are the worst possible ever in the history or forever - who is doing your pogromming now?!??!?! A bunch of monkeys who don't know how to type that's who.
This is insane!!!!!!!!!
1 vote -
pen tool has changed
I can't draw a two anchor point line with the pen tool. It forces me to continue clicking until I click back on the original point to close the path.
What am I doing wrong.
The pen tool didn't used to do this.1 vote -
The new version is terribly slow
The new ver is very slow. Its taking too long to move objects in a fie, which is pretty heavy 200MB
2 votes -
Can't see the fint size in the type panel
Hi, I work in publishing so I need to see the font size in the top bar but all I can see in illustrator 2020 is the stroke size when I choose the T tool. When I watch tutorials I can see they have the type bar across the top but all I have is the character window which is very cumbersome when I need to constantly change the font size. Can you tell me how I can see that type bar? Is it something simple because I just can't figure out how?
1 vote -
Keyboard increment setting bug
Illustrator 24.2.1
Mac OS 14.6 iMac Late 2015 27"Same problem exists as of 24.2.1: the default for Keyboard Increment does not stick properly when units are set to Picas. My existing default of 0p1 (1 point) has changed to 0p0.9996 (0.9996 point), and any attempt to change it to 0p1 while in Picas does not stick. However, if units are Points, it stays correctly at 1pt, but change the units to Picas, the value changes to 0p0.9996.
UPDATE: this happens in other places than the Prefernce for Keyboard Increment, and also happens whether the units are Picas or Points.…
5 votes
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