Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8201 results found
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Document Setup - Artboard size not showing cursor
Pre update the artboard size fields (W: and H: fields) after clicking Document Setup button in top toolbar would show cursor position. After updating to 24.2 the cursor is no longer visible. The field will highlight but we are not able to see the cursor position.
Please allow for cursor to be visible inside these fields.
1 voteJason, is this still an issue in the latest versions of Illustrator? Can you share a short video of how it looks for you, if it is?
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Reveal in Bridge not working
At first, I was trying to 'Reveal in Bridge'. Bridge would open but wouldn't navigate to my link.
So I updated to the latest version of Illustrator CC (I was one version behind) and now the 'Reveal in Bridge' option is greyed out.
How about a nice 'Reveal in Finder/Explorer' option that we'd all prefer?
1 vote -
Redo simply freeze my display. I've Illustrator 24.2 in Win10 Home. I put my laptop on sleep. And then I put it on. Working again.
I performed multiple redo operations. and the screen just froze. I click buttons, tap mouse but nothing. Then I put my laptop on sleep. When I awaken the laptop it was in some other window, like the input were processed but only my display it was not working. Please resolve soon.
1 vote -
Tab not working properly
When I click Tab it hides or shows or the menus, but if I try to click Tab immediately again, the function doesn't work. This wasn't the case in the previous versions.
Tested on Windows, Illustrator 24.2
1 vote -
Illustrator (version 24.1.2) crashes every time I use the crop tool.
I have been using the crop tool without an issue over the last year and a half, right up until yesterday. Today my illustrator refuses to work the second i click on the crop tool, and instantly crashes. I tried reinstalling it, but it hasn't improved.
1 vote -
SVG arc path without whitespace standard syntax broken
When an arc is described using a missing whitespace, which is perfectly valid SVG syntax, it will not be rendered correctly in Illustrator. This was discovered with SVG files compressed by SVGO 1.3+ and later which has the arc path optimisation by default.
This syntax should work as it is a standard part of the SVG specification and is rendered correctly by all major web browsers such as Chrome, Firefox, Safari.
In the attached example an arc is written as:
a.65.65 0 011.109-.459
The string 011.109 contains 3 values:
0
1 (a boolean is required here, it cannot be 11.109)…3 votes -
Tiny UI
UI is super tiny and remains that way even if I choose "large scaling" in the UI preferences. I even updated the program and it's still an issue. operating on windows 10 and Adobe 2020.
1 vote -
Tools not loading
OS: Windows 10, AI version 24.1.1.3
Tool bar is missing since updating to 24.1.1.3. Can't seem to find a way to bring it back. Resetting preferences doesn't work too.
1 vote -
Cannot maximize, minimize, resize, or close the program because the top bar is MISSING
"Application Frame" doesn't exist in the Window drop down and that is the ONLY advice you give to fix this bug. I can't even use the program until this issue is fixed so it's useless paying for CC
1 vote -
Selection tool works slow with rulers
You can improve Illustrator by making the Selection tool workable. As long as I start using rulers in the document, the selection starts to run very bad.
What a useful software.2 votes -
100% view is not 100% for pixels in cc2019
OMG, yesterday I've updated illustrator cc2018 to cc2019. Objects now in 100% view are diplayed as ~151% - see attached file - in left side - illustrator cc2018 window and 400x400 px square in 100% view. In the right side - the same square in 100% view.
Please fix this annoing bug.
This is on Mac pro late 2013, High Sierra, 27' Eizo monitor 1400x256080 votesI am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Cannot view New Files
- Using MacOSX 10.15.5 (19F101), Newest version of Illustrator CC
- Open existing file file, create new file
- EXPECTED: A new file gets created and I can see the artboard and work within the file
- ACTUAL: A new tab opens with "Untitled" but cannot toggle to the new tab, and when attempting to break the new document out of tabs and input any objects (text, shapes, lines, or paste) into the "New" document, it creates/pastes into the first document opened, not the New one I created. Cannot manipulate any "New" document in any capacity with Illustrator, Photoshop, or Indesign (only ones I've…
1 vote -
Deleting a control handle with Anchor Point Tool
I like the fact that you can eliminate a control handle on a closed shape by selecting the Convert Anchor Pt. Tool and click the handle. Problem is... when you have the Pen Tool and you hold option to access the Convert Anchor Pt. Tool, it will not delete the handle. What is up???
11 votes -
Remebering fractional values in Extrude & Bevel
You can type in fractional values in Extrude & Bevel and they work fine, although AI rounds them up immediately in fields, though applies to the art.
But when you try to save this appearance in Graphic style and then re-apply to another art, all fractional bits are gone, AI treats them as integers both ways.6 votesHi,
Sorry about the issue, but the feature works that ways.
1) On applying Effects in fractional values, it gets applied immediately. While saving this appearance in Graphic style and then re-apply to another art it will work the same (as with fractional values)
2) While trying to edit already applied effects, the input details get’s rounded off. As a result, you have to enter fractional values for the precision.
I hope this info will be helpful.
Incase you still face any issue get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlThanks
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toggle show / view all layers on all artboards not working ai 2020
show all layers all artboards not working ai 2020
have to click the eye to view each and every layer on each artboard/layer that is hidden.It will HIDE ALL layers using pull down menu or keyboard shortcuts -- but IF I have manually clicked a few layers to hide them, and then want to turn ALL back on at once -- it won't SHOW all layers either way of using pull down > show all layers menu or using opt shift click or Cmd shift click or CMD click or any kind of keyboard shutcut.
The layers I have…
1 vote -
alert() function is slicing the last word in the output window.
Somehow the last word of an alert message to Illustrator keeps getting sliced. Notice in my attached example how the last word of my alert string "messages." gets cut off.
1 vote -
24.1.2 crashes when saving down AI or EPS to CS6
24.1.2 crashes when saving down AI or EPS to CS6.
Oddly enough there is some difference – the .AI doesn't seem to save at all, but saving from .AI to CS6 .EPS when opened after crash seems to have saved down successfully.
1 vote -
Constant Random Crashing
Adobe Illustrator CC 2020; A coworker and I are coming across the same issue where our Illustrator is consistently crashing almost every hour or so throughout the day, seemingly at random. It will happen when trying to select/move an object, when trying to save, when clicking on another window, when clicking on a dropdown, and even when the machine is just sitting here doing nothing on my lunch breaks, it's not a question of if it will crash, it's when.
Sitting behind us is another co-worker who has yet to have this issue happen on his machine, we're all on…
2 votes -
The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete.
"The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete." This pops up when you use save as while there is a save currently going on.
This dialog box was removed when closing the document in 24.1.1. Can we also get it removed when using save as?
Would be nice if the save as started once the current save is done like in previous versions.
Thanks,
Josh2 votes -
24.0.3 pencil tool is laggy and glitchy
I updated to 24.0.3 a few days ago and my pencil tool has been really fiddly ever since, with a lot of skipping of the first fraction of a second of a new stroke, and a certain amount of picking up my motions after I lift the stylus up, as well. If I undo and draw the same shape again at about half the speed, I get the shape I expect, but this really isn't sustainable in the long run for a workflow based around lots of fast Pencil tool shapes!
I've reverted to 24.0.1 and it's back to normal.…
2 votes
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