Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8249 results found
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Intro screen icons are not aligned
- The latest version of Illustrator
- On MacBook Pro 15" icons on launch/intro screen icons that belong to the sizes are not aligned. Should be aligned I guess. With a new update 2020 still the same issue.
1 vote -
When opening, keeps opening tabs and keeps looping
This keeps happening, even after re-installing. I cannot use illustrator at all.
1 vote -
Undo not working when Align Panel is active
After clicking one of the Align/Distribute tools, Cmd-Z to undo does not have any effect. After clicking in the artboard, undo works again.
1 vote -
2 votes
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"Double Click To Isolate" preference does not work
Using the direct selection tool to try and double-click your way to grabbing a grouped object within another group of grouped objects fails. It simply doesn't select any of the other elements. This is a paralysing bug that may well see me dumping my CC subscription and going back to Illustrator CS5 or 6. From what I read, this bug is old so why hasn't Adobe fixed it?
Attached is the file with the bug. Try double-clicking the green nodes on the chart with the direct selection tool. It should grab all the dots. Then expand out and grab the…1 vote -
Illustrator crashes on Macbook Air Mojave
Illustrator crashes frequently - generally after 20 minutes of use. Most frequently when I'm using pen tool do draw qith bezier curves. First the background desktop goes black, then menu items dissappear, then it freezes and goes entirely black. 2015 Macbook Air on Mojave -
2 votes -
Asset Library Export stopped working with batch exporting
From today for some reason batch exporting icons does not work in the Asset Export. I have a set of 150 icons that I use, and only change the color combinations as required. It always worked flawlessly. From today, When I click export, it seems to work, but no icons get exported when all are chosen. If I manually check a few at a time it works, but if I choose All Assets, it wont work anymore. Tried rebooting and clearing the cache.
Windows 10
Illustrator 24.2.1 64bit1 vote -
Brush not working with dual monitor setup
- Illustrator v 24.1.1
- My brush pen doesn't line up to where my pen touches on the screen. I am using a touchscreen monitor on a desktop computer. The brush works in photoshop and every other program but illustrator.
- I would like to use the brush in illustrator for drawing
- The brush is about 2-3 inches away from where I touch the screen almost like it's treating my two monitors as one, always pulling toward the center of the two screens.
2 votes -
Type on a path tool resizing causes crash
I have the latest version of Illustrator CC 2020 v. 24.0.3. Unfortunately, everytime I try to resize a type on path, Illustrator crashes. I have restarted the app and system and that didn't help.
3 votes -
Flatten Transparency generates clipping groups when none expected
I found a bug in Illustrator CC 2019 and 2020 MacOS 10.14.6 and Windows 10 v1903. I will report this to Adobe.
A. I create a glass effect on a non-circle object with blending dark to light red and a black and white gradient mixed with 'screen' to it.
B. I flatten the transparency with the highest or other option. There is always is a clip group (1), that should be automatically removed. For better seeing, I put it on top of the group, after using Flatten Transparency.2 votes -
Point Type moving when opening CC2019 AI file in AI2020
MacOs Catalina 10.15.3
CC2019 version 23.1.1
AI2020 version 24.2.1Only seems to occur when the text is aligned to the centre, set as point type and has tracking applied to it.
We have artwork files created in CC2019. When opening one of these files in AI 2020, version 24.2.1 on either Mojave or Catalina, text that is set up with tracking, is point type (instead of area type) and centre aligned shows a significant movement to the right.
As you can see from the attached .gif of the two files, there is one instance where there is no tracking applied…1 vote -
⚠️ ⚠️ svg filter effect rasterized in image instead of generating svg filter element when exporting svg file
macOS Catalina version 10.15.1
Adobe Illustrator 24.0.1Steps:
File -> New (Web -> Common)
Rectangle Tool (M) -- draw rectangle on artboard
Effect -> SVG Filters -> AIShadow1
Open "Asset Export" panel. Choose SVG from "Format" combo box in panel. Click "Generate a single asset from the selection" button at bottom of panel. Expand "Export Settings" in panel, and click "Export" button at bottom of panel. Choose directory for export.Expected result:
SVG file should have a "filter" element. No PNG file should be generated.Actual result:
The exported SVG file does not contain a "filter" element. And…5 votes -
Misterious Empty Window
This window appeared some months ago :/
1 vote -
Dashes not reproduced properly on paste from Excel
Copying any chart from Excel to Illustrator, where the chart contains a dashed line does not respect dash spacing set in Excel, and always imports with fixed (and rather nonsensical) 1000px dash spacing (so typically no dashes are seen except the first one in almost any artwork).
This has been happening for a while, 1-2 years for sure, so it's not a new bug. It persists across Illustrator and Excel versions.
1) make a chart in excel
2) add dashes to the line
3) copy and paste into illustratorExpected:
Dashes as they look in excelActual:
Dashes are always…2 votes -
Full colour image shut down to a simple line drawing
Illustrator shutdown unexpectedly. When it recovered, my drawing was fine for a moment, then reduced all the work I had done into a simple line drawing. What is going on? I don't see the image I had spent many hours developing.
1 vote -
Problem with selections (V) - Clicking on the fill does not mark the object
Hi,
Clicking on the fill does not mark the object.Unwanted change in illustrator update.
See the movie.Best Regards!
1 vote -
Wrong rendering of mesh shades in Illustrator 2020
When opening an Illu 2019 File in Illu 2020 I get wrong rendering results. We tried to reproduce the problem on several machines and it happens ewerywhere.
We are a production company with prepress repro team. Since we dont know, when the problem can occur, we are not able to use 2020 all the time.
Please find attached a sample illustrator file and screenshots from Illustrator 2019 and 2020.
I hope, you can find the bug and update the Illustrator 2020.
Stay safe,
Gregor
1 vote -
Can’t save over network or on a desktop
We are still having save file issues. Illustrator will not save the file over a network or even at time to the desktop. Also please do say "this is not a generic issue" looking at all the posts below with the same problem it surely is.
And please can we get moving on this. There seems a real lack of effort to fix these things. Whenever I read these posts you guys are always saying you have fixed the problem but the posts show that you have not, or you made the error occur again in another update. Very disappointed…
4 votes -
The name of the font & font style aren't refreshed (top bar)
The name of the font & font style aren't refreshed (in the character box of the top bar) When I click on another text element, it keeps the name of the previous font and font style.
1 vote -
Export As SVG does not work. Leaves no File,
24.2.1, Windows 10
File >Export As [SVG, use artboards]
Expected to see the file when I exported, did not, repeated 3X,
No file was saved to directory.I then opened Illustrator 2019 which is still installed, and it worked as normal.
Export As SVG is the most used feature in illustrator for me, and this bug renders it useless. No file gets exported.
Bug did not occur on same Illustrator version for Mac.1 vote
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