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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7688 results found

  1. Large Amounts of Text overrun text area, disregard justification

    I'm using Illustrator CC (2017).
    I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so…

    9 votes

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    Under Review  ·  Anish Kumar responded

    Thanks for reporting this bug Illustrator Team really appreciate this.
    We are able to reproduce this issue in house and we are investigating it .

  2. Properties panel causing inconsistent tab group behaviour

    The new Properties panel has a fixed width. When it's in a tab group with panels that don't have a fixed width (eg. the Layers panel), the tab group exhibits different behaviours depending on whether the tab group is docked or free-floating.

    When the tab group is free floating, switching between the tabs causes the panel to change width according to each tab's setting, which is what you would expect. Eg. Go to the Layers tab and make the panel very wide. Switch to the Properties tab and the panel auto-shrinks. Switch back to the Layers panel and the width…

    7 votes

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  3. loop glitch

    when i draw a loop (or any curved line) with my wacom pen or mouse there is a 50% chance a weird ( I really dont know how to describe it, photos attached) extra color area and if I outline the stroke it stays that way. I just want a regular old stroke to stay the width I chose for it. its very time consuming to go through every loop and tweak it just slightly so the extra stuff goes away.

    i'm using illustrator cc 22.1 on an imac 10.13.3 but had the problem before on my old macbook pro…

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  4. Ctrl+F

    Antigamente, o ctrl+F (colar no local) colava a forma no mesmo local independentemente da camada ou artboard. Hoje ele cola apenas na mesma camada na qual foi recortado ou copiado. Isso é muito ruim pois temos que direcionar para a camada desejada manualmente. Acho que isso é um bug visto que a função perde o sentido.

    3 votes

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    3 comments  ·  Performance  ·  Admin →
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  5. Eyedropper wants to convert everything to text color?

    I have several elements that need to be colored the same way. After coloring the first one, I'm trying to color pick it to color the others... only as soon as I hover over the previously colored object a T appears next to the eyedropper and it colors the object black, regardless of the color I click on with the tool.

    There is NO text on the page!

    I cannot find anything that addresses this problem, and I'm wasting a lot of time trying to figure it out.

    2 votes

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  6. Smart guides does not align to compound shapes.

    Smart guides do not align to compound shapes.

    3 votes

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    0 comments  ·  Snapping  ·  Admin →
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  7. Image Trace Preview doesn't work

    Image Trace window lets you adjust advanced preferences (color county, angle threshold etc.) When I tick the "preview" box, then image traces according to my selected preferences. But after un-ticking the box it does not return to a normal rasterized image.

    5 votes

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    2 comments  ·  Tools  ·  Admin →
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  8. Vectors disappearing

    When working on art-boards with a lot of vectors, not all of them show up. It's as if it can't handle working with that many.

    4 votes

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  9. CC降存CS3工作區域不見

    自升級為CC2018後,將檔案降存為CS3版本後,再開啟CS3版的檔案時,原本的工作區域會只剩下工作區域1,其他都只剩工作區域參考線,這是以前未出現的問題。
    1)而後嘗試改回CC2017還是有一樣的問題。
    2)CC2018降存CS6並無此問題。

    4 votes

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  10. .TIF are distorted when placed and rotated in AI

    There is a bug in Illustrator 22.0.1 that distorts placed .tif files that are rotated. It is not just a display issue, but actually distorts the placed .tif image when I export my art to all file types. Attached is a before and after screen shot of what I am experiencing, using a bitmap .tif as a texture placed over my vector art. The two .tif files are the same, one just rotated 90°.

    3 votes

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  11. Shortcuts not working, update cc 2018

    I was using CC fine the other day, and now I've updated to the latest version (2018) none of my shortcuts are working, only the space bar works for moving around - very frustrating since it takes away my whole workflow and adds loads of time to creating something very simple!

    3 votes

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    0 comments  ·  Other...  ·  Admin →
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  12. Since the recent update, some fonts randomly deactivate in both Illustrator and Indesign. Also when typing a font name in the search box of

    Since the recent update (Dec2017), some fonts randomly deactivate approx every half an hour, in both Illustrator and Indesign. Also when typing a font name in the search area of the type window, the letters jumble around making it impossible to search and jump directly to the font I want - it's incredibly frustrating and time wasting.
    Can you please tell me how to fix this bug

    1 vote

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  13. Node.js: Server-side Javascript has stopped working Windows is checking for a solution to the problem

    I went online to and followed the steps in Control Panel under Programs and Features. And the javascript message continues to pop up. Please advise

    3 votes

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    6 comments  ·  Performance  ·  Admin →
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  14. Artboart Size arrow key increment not working for the width

    when resizing the artboard using the 'Artboard options' panel it is possible to increment the size using the arrow keys, one MM at a time for example. This feature now only works intermittently for the width field. It is still possible to change the number and the artboard will adjust.

    4 votes

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  15. Can not move object, notification sound gets played

    Cannot drag or move the shapes and lines that i have been drawn when using the selection too and giving an irritating sound.

    4 votes

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    1 comment  ·  Tools  ·  Admin →
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  16. cant sign in to creative cloud

    i open a project i was working on and and i didn't have the font, it prompted me to sign in to creative cloud and when i did it adobe app tries to open but cant.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  17. user insterface Is Very Large

    user interface is very large vs photoshop
    my screen resolution is 1980x1080

    3 votes

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  18. Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    3 votes

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    Need More Info  ·  Anish Kumar responded

    Hi Nozzle,

    Just wanted to know that are you still facing this issue? In which version are you facing this? Is it happening with any specific font?

    Thanks
    Anish Kumar
    Illustrator Team

  19. Can't get rid 0.001

    In the file, width of the clipping mask should be 550pt but it only stuck in 550.001pt. Want an explanation for this.

    I could only create another rectangle in this case. But sometimes happened on some complicated shapes which was quite exhausted.

    4 votes

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    0 comments  ·  Tools  ·  Admin →
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  20. "Open" button not responding first time

    After the recent update, with the new layout of the home screen, I have to click the "Open..." button two or three times before it opens the file explorer window. It acts like it is being clicked, but then nothing happens.

    3 votes

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