7680 results found

1. Closing while saving dialogue box has a grammatical error.

   The close-while-saving dialogue box says "Close anyways" as an option which bugs me because it should read as "anyway" not "anyways." The latter is grammatically incorrect. Not to mention that "getting saved" is also wrong and should be "being saved"

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   18 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  Anish Kumar responded

   We have the fix available in the latest release, where we have redesigned this dialog. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1

   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Thanks
   Anish Kumar

2. Illustrator Keeps Crashing

   Illustrator crashes every time I use it. I could be drawing for two minutes and it will crash out of nowhere. It often lags as well. I have the newest update and have tried uninstalling and installing it and still it continues to crash. I am using Windows 10 Pro with illustrator.

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   4 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   We have fixed the issues reported in this thread. Please create a new issue if you see a Illustrator Crash on latest builds.

3. Activate text field for numeric Rotation

   When the numeric rotation dialog is opened - it would be convenient when the text field is active for direct input of the Angle (I think this was the case in earlier versions).

   In Ai19, the dialog is 'dead' - nothing happens when we start typing - whe have to type 5x Tab to get in the field.

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   12 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  Anish Kumar responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Thanks
   Anish Kumar
   Illustrator Team

4. Fat bold hidden characters

   I'm tired of muzzy white-space-markers, carriage returns and line breaks.
   Why are theese so fat and ugly?

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator 24.0.1
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
   Warm Regards,
   Ankit Goyal
   Illustrator Team

5. Illustrator 2019 won't quit (thinks a window is open) & all the menus are in disabled state.

   Hello,

   I updated to Illustrator 2019 today, and I have gone to close it down but the option is greyed out in the file menu.
   If I click anywhere it makes the error noise as if I have got an open window.
   This seems to be a glitch with the latest software release.

   Thanks

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   22 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  Anjali responded

   I am glad to update that this issue was fixed in 23.1 release.

   Thank you for all the feedback.

6. Unable to retain the last active artboard on switching from another file

   This is related to this issue here, though I'm unable to vote or comment on it. So I'm reposting this issue, because it's still annoying.

   https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32101687-zoom-to-arbitrary-artboard-when-switching-between

   When I ⌘+Tilde (~), on certain documents (the setting seems to be saved to a document), it automatically Fits Artboard to Screen on the last artboard of the document. It is confusing, and annoying, and interrupts workflows where I need to move quickly between artboards. Please fix this.

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   30 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

7. Slow Type Performance

   I just recently updated to 22.1 running on Windows 10. I have a list of names that was copied from two columns (first name, last name) that was copied from an Excel spreadsheet. I'm trying to remove the tabs between the columns and replace them with spaces. Once I hit the backspace key it takes approximately 5 seconds to perform the backspace and another couple of seconds to add the space. This is a list of several hundred names so it is unmercifully crippling. Other operations outside of type are somewhat laggy but not nearly as bad. I cleared out all of my nonessential fonts already, restarted my machine, and the problem still persists. I'm not seeing performance issues in any of my other programs. I tried closing all documents and pasting the text onto a new doc all by itself and still get the same thing. This is seriously leaving me hamstrung on a time sensitive project.

   I just recently updated to 22.1 running on Windows 10. I have a list of names that was copied from two columns (first name, last name) that was copied from an Excel spreadsheet. I'm trying to remove the tabs between the columns and replace them with spaces. Once I hit the backspace key it takes approximately 5 seconds to perform the backspace and another couple of seconds to add the space. This is a list of several hundred names so it is unmercifully crippling. Other operations outside of type are somewhat laggy but not nearly as bad. I cleared out… more

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   10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Version info disappeared from “Get Info” of Finder

   macOS 10.12.6
   CC 22.1

   For ai files saved using v22.1, version info is not displayed in “Get Info” of Finder.
   When checking with xattr command, com.apple.ResourceFork did not exist in those file.
   Did the specifications change?

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   16 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Resource Fork in .ai files are removed in version 22.1. This is done to prevent an intermittent crash while saving Illustrator files to smb volume on macOS 10.13. Apple deprecated resource fork many years ago.

   Following Apple document talks about deprecations that lead to removal of Resource From .ai files
   https://developer.apple.com/library/archive/releasenotes/General/CarbonCoreDeprecations/index.html#//apple_ref/doc/uid/TP40012224-CH1-SW28

   https://developer.apple.com/documentation/coreservices/carbon_core/file_manager?language=objc

9. Text import option error

   Unable to open Ai file. It shows Text import error. Please advice how to fix

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   14 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Anish Kumar responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

10. Pressing keyboard arrows while 'Snap to grid' is on nudges art by two instead of one

    I can't use keyboard arrows to move art around the document because AI almost every time moves art at 2mm instead of 1mm, which is set in preferences.

    1. Create document, e.g. A4, with units set as mm
    2. Set grid 10×10 — it's my mostly used grid, because I live in metric world
    3. Set 'Keyboard increment' to 1mm
    4. Enable 'Snap to grid'
    5. Draw custom-sized rectangle
    6. Press Up or Down several times and watch how coordinates change

    Expected:
    Rectangle's Y should go like this:
    55, 56, 57, 58, 59, 60, 61...

    Actual result:
    Rectangle jumps like this:
    55, 57, 58, 61, 63, 64, 66...

    Same thing happens for X axis.
    I HAVE to use Move dialogue EVERY time I want to nudge an object.
    I make this so fast already that AI sometimes does not keep up with me.
    I want to use arrows, please, fix them for me!

    I can't use keyboard arrows to move art around the document because AI almost every time moves art at 2mm instead of 1mm, which is set in preferences.

    1. Create document, e.g. A4, with units set as mm
    2. Set grid 10×10 — it's my mostly used grid, because I live in metric world
    3. Set 'Keyboard increment' to 1mm
    4. Enable 'Snap to grid'
    5. Draw custom-sized rectangle
    6. Press Up or Down several times and watch how coordinates change

    Expected:
    Rectangle's Y should go like this:
    55, 56, 57, 58, 59, 60, 61...

    Actual result:
    Rectangle jumps like this:
    55, 57, 58, 61, 63,… more

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    3 comments  ·  Snapping  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

11. Artboard selection bugs in Illustrator CC 2018

    There are a number of bugs related to Illustrator CC 2018 losing artboard selection (no highlight in the artboard list in the artboard panel), and losing sync between actual artboard selection and displayed (highlighted) selection. These include:

    When copying an artboard by dragging and dropping it onto the New Artboard icon in the Artboard panel, and then dragging that new artboard to a new position in the artboard list, the selection is displayed on the new artboard in its new location, but in fact, the original artboard is still selected. Double-clicking on the new artboard does NOT move selection to it, and does not cause it to 'fit to screen'.

    Once you are in this situation, clicking within any artboard in the main work area does not cause that artboard to become selected, and does not move the highlight in the artboard list. Clicking the artboard navigation arrows on the lower left DOES cause the highlight to reappear and accurately show the selected artboard; however, having to click 'forward ' and then 'back' after each artboard drag and drop just to get artboard highlights in the list to work is ridiculous.

    I use Illustrator professionally for UX design. My workflow is most often to create a screen, and then copy it and modify the copy to show the next step in the user's workflow. The 2018 upgrade is pretty much unusable because of these bugs. I just reinstalled Illustrator CC 2017 so I can continue to work.

    There are a number of bugs related to Illustrator CC 2018 losing artboard selection (no highlight in the artboard list in the artboard panel), and losing sync between actual artboard selection and displayed (highlighted) selection. These include:

    When copying an artboard by dragging and dropping it onto the New Artboard icon in the Artboard panel, and then dragging that new artboard to a new position in the artboard list, the selection is displayed on the new artboard in its new location, but in fact, the original artboard is still selected. Double-clicking on the new artboard does NOT move selection to… more

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    26 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

12. Expanding stroke on small objects seem to omit points in result

    A very small ellipse, after its stroke is expanded, looses its lower inner point and the curviness changes visually. Please see the test file and the animation attached.

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    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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13. Turn off Smooth Tool slider

    I'm not sure if this is a bug or I just don't know what I'm doing so apologies if this is no the right place to post.

    A few days ago I chose Object > Path > Smooth rather than using the Smooth tool as I normally do. A slider popped up which was actually rather useful. But now whenever I hold option to use the smooth tool (while using the Pencil), this slider dialog pops up directly over the area I am trying to see. Is there a way to turn this back off? Thanks!

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    9 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Started (Available In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The latest Beta 28.8.0.19 now remembers the position of this panel and better picks the initial position.

    Please try it, see if it makes it any more tolerable, and leave your comments.

14. Random delay when running script via command line

    When you run a script via the command line, sometimes there is a pause between launch and execution. The duration of this pause is always different.

    It would be nice if there was no pause at all.

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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15. テキストの半角スペースに点が現れる

    Ver 25.3.1 windows

    25.3.1にバージョンアップすると突然テキストの半角スペースにピリオドが現れました。

    1.　テキストに半角スペースを打つ
    2.　テキストに線幅を入れて縁取りにする
    3.　その線の線端を丸型線端にする

    するとスペース部分に点が現れます。テキストをアウトライン化すると消えますが、そのままPDF書き出しすると残ります。

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    14 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「ver.25.3.1 でテキストに丸型線端の線幅が追加されると、半角スペースに点が表示される」問題を修正した、Illustrator 2021（ver.25.4.1）を一般リリースいたしました。

    Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。

    もし、修正されていないような場合は、コメントをお願いいたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム

16. Tab forces viewport to jump when panels are docked

    When you have a complex document and panels docked, it takes a lot of time to hide them with Tab because the position of the viewport is moved. It does not happen when all panels are floating.

    1. Load Essentials Classic workspace
    2. Open any document with art in it (the more complex the better)
    3. Press Tab — viewport moves (and it is slow!)
    4. Press Tab again to show all panels
    5. Undock every panel and toolbars to make them float (including Control panel)
    6. Press Tab — viewports stays in place (and it is almost instant!)

    So the position of viewport should not move when Tab is pressed, in all cases.

    When you have a complex document and panels docked, it takes a lot of time to hide them with Tab because the position of the viewport is moved. It does not happen when all panels are floating.

    1. Load Essentials Classic workspace
    2. Open any document with art in it (the more complex the better)
    3. Press Tab — viewport moves (and it is slow!)
    4. Press Tab again to show all panels
    5. Undock every panel and toolbars to make them float (including Control panel)
    6. Press Tab — viewports stays in place (and it is almost instant!)

    So the position of viewport should not… more

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17. スタート画面に表示されるプリセットの修正要望

    Illustratorのバージョン：25.2.1（macOS ,Bigsur）
    スタート画面のプリセットの修正をお願いします。

    ・「A4」の単位の表記をmmに修正してほしい
    ・「はがき」のカラー設定をRGBからCMYKにしてほしい

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    17 votes

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.0.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

18. Envelope Distort with a top object that has curves with only one handle makes the contents tangled and broken

    When I try to use envelope distort it makes all of the type look crazy. I have used it successfully in the past, I unchecked the distort button in options. Not sure how to solve, I restarted and reinstalled Illustrator — still not working. The attached image shows the 2 elements I am trying to distort and the bottom shows the result I get.

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    6 comments  ·  Meshes, Distortion  ·  Delete…  ·  Admin →
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19. Straight line extension does not work if the adjacent point has a handle

    I have a shape.
    Some points of it have handles, some are not.
    For example, two points adjacent to the the bottom-most one: the right one has no handles, the left one has one.
    This, for some user-unfriendly reasons, matters and dictates Ai to draw an extension or not to.
    If I grab bottom point and try to move it along the right segment’s virtual extension, AI draws it for me and I can snap the point to it — 'because the adjacent point has no handles'.
    If I move this same point along the basically same straight left segment, Ai shows me nothing — 'because the next point to the left has a handle'!
    This is a difference that is purely made up and has no valid reason to exist.

    I try the right-center point then. As you can guess, Ai draws a guide if you move the point along right segment’s extension, and ignores the left one — 'because it has a handle'.

    All of these segments are straight! There should be no difference between them, but it exists now.

    I have a shape.
    Some points of it have handles, some are not.
    For example, two points adjacent to the the bottom-most one: the right one has no handles, the left one has one.
    This, for some user-unfriendly reasons, matters and dictates Ai to draw an extension or not to.
    If I grab bottom point and try to move it along the right segment’s virtual extension, AI draws it for me and I can snap the point to it — 'because the adjacent point has no handles'.
    If I move this same point along the basically same straight left segment,… more

    17 votes

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    1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

20. Key anchor align mode gets activated when not actually needed

    Imagine I have an art I I want to move side points to be on the artboard's edge. There's a background underneath my piece and it's not locked (and I'm not in Outline mode) — so I can't marquee my 2 side points. What I do in this GIF is I click one point and then Shift+click another one. AI switches the mode to 'Key anchor', thinking that... I don't know what it's thinking :) and obviously pressing proper Align button does nothing.

    I know what Key Anchor does :) But it's not what I want now. And it would be better if AI would set key anchor as we define key object — by clicking it, don't you think?

    Imagine I have an art I I want to move side points to be on the artboard's edge. There's a background underneath my piece and it's not locked (and I'm not in Outline mode) — so I can't marquee my 2 side points. What I do in this GIF is I click one point and then Shift+click another one. AI switches the mode to 'Key anchor', thinking that... I don't know what it's thinking :) and obviously pressing proper Align button does nothing.

    I know what Key Anchor does :) But it's not what I want now. And it would… more

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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