7650 results found

1. Transform Tool

   Entering a number in X then hitting tab to Y and typing in the number is jogging to another number and not applying the number I typed. I have to wait a couple seconds then type in the number for Y. This worked fine two versions ago.

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   5 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi
   Thanks for reporting the issue, Illustrator team really appreciates this.

   Unfortunately, we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :
   1.Kindly please provide us your preferences settings
   2. Steps to collect Preference Settings
   For Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 25 Settings
   Mac: ~/Library/Preferences/Adobe Illustrator 25 Settings
   3. Copy the Adobe Illustrator 25 Settings and share with us in a zip file on ShareWithAI@adobe.com .

   Please mention the title of this issue as the subject of the mail.

   Regards,
   Ankit Goyal
   Illustrator Team

2. Minor Bug (Smart Guides on/off)

   When opening/creating a new document,

   the View > Smart Guides will be checked on. But they are not actually on. You have to turn them on/off a couple times to actually get them working. At first I thought that they were altered or removed from the last update. Fortunately I figured it out!

   8 votes

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Anish Kumar responded

   I am closing the ticket due to lack of response.
   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

3. Libraries panel goes unresponsive or displays oversized icons

   Tee rendering of this panel is incorrect, it doesn't let me align it properly with other panels.
   Items in the panel are rendered large.

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   8 votes

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   10 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   I am closing the ticket due to lack of response.
   Please get in touch support using any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

4. Artboard units do not update when I change ruler units

   Hi all,

   Video of the bug: https://www.youtube.com/watch?v=q5yhDUw2YTY

   Also posted this to the Community Forums.
   The units of the artboard do not update in the properties panel when I change the Rulers Units.

   I have to de-select, and re-select the artboard to make this happen.

   8 votes

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   7 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  Anish Kumar responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

5. Cannot undo paragraph or character style changes or deletions

   If I make any changes to paragraph of character styles, I cannot undo them, even if I delete a style. Changes are not registered at all as undo states. The only way to undo is to revert to a previous save.

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  Anish Kumar responded

   Hi Elmo,

   Thanks for reporting the issue. We are able to reproduce this at our end and will look into this.

   Thanks
   Anish

6. Aligning doesn’t work for groups with strange empty unselectable objects inside, imported from SVGs (originally made with Illustrator)

   Several objects were made in Illustrator and exported to SVGs.
   Later they were imported back into Illustrator.
   Please take a look at both the GIF and the file atached.

   When one tries to select all the top-level groups and align them to left — it doesn’t work.
   Aligning to center and to right works, but once these get aligned to right — aligning to center stops working too.

   When exploring layers, it’s clear that these groups have something else inside besides rectangles — but only in Layers, not on canvas. These can’t be selected or changed, only rearranged, renamed, deleted.

   When these get deleted, aligning works as expected.
   If just ungrouped, aligning works as well.

   If I recall, these are empty groups that Illustrator automatically deletes if a group has no children, but keeps when imported from an SVG, where these are allowed.

   I recall even more faintly that there was another related report about these phantom objects, but can’t find it.

   Several objects were made in Illustrator and exported to SVGs.
   Later they were imported back into Illustrator.
   Please take a look at both the GIF and the file atached.

   When one tries to select all the top-level groups and align them to left — it doesn’t work.
   Aligning to center and to right works, but once these get aligned to right — aligning to center stops working too.

   When exploring layers, it’s clear that these groups have something else inside besides rectangles — but only in Layers, not on canvas. These can’t be selected or changed, only rearranged, renamed, deleted.

   … more

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   0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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7. 「クロスと重なり」を含むシンボルの書き出し結果が正しくない - Exporting symbols containing Intertwine results wrong.

   「クロスと重なり」を含むシンボルを画像に書き出すと、正しい体裁になりません。

   • psd、pdf、Webpでは正しい体裁になるが、それ以外の保存形式では欠けたような状態で書き出される

   • 「スクリーン用に書き出し」、「書き出し形式」、「Web用に保存（従来）」、どのメニューコマンドでも同様

   • 「アセットの書き出し」では「書き出し」ボタンをクリックしても書き出しが実行されない

   • Illustrator 2023、2024で確認

   再現手順:
   1. 「クロスと重なり」を含むアートワークでシンボルを作成し、インスタンスを配置する
   2. 「スクリーン用に書き出し」などを使って画像に書き出す（psd、pdf、Webp以外の保存形式を選ぶ）

   実際の結果:
   「クロスと重なり」の部分が欠けたような状態で書き出される

   期待された結果:
   画面どおりの体裁で画像が書き出される

   回避方法:
   「クロスと重なり」を「分割・拡張」などで拡張してからシンボルに登録する

   ---- English *Use translation tool ----

   Exporting symbols containing "Intertwine" does not give correct results.

   • As psd, pdf, and webp, the result is correct. But in other formats, they are exported as missing.

   • Same result with "Exports for screens", "Export as", "Save for Web (Legacy)" or any menu command.

   • "Asset Export" does not export even if the "Export" button is clicked.

   • Check with Illustrator 2023 and 2024

   How to reproduce:
   1. Create a symbol with artwork containing "Intertwine" and place an instance.
   2. Export to an image using "Export for Screen" or similar (choose a format other than psd, pdf, or webp).

   Actual results:
   Exported with missing parts created by "Intertwine".

   Expected result:
   Images are exported correctly as shown on the screen.

   Workaround:
   Extend "Intertwine" before making it a symbol.

   「クロスと重なり」を含むシンボルを画像に書き出すと、正しい体裁になりません。

   • psd、pdf、Webpでは正しい体裁になるが、それ以外の保存形式では欠けたような状態で書き出される

   • 「スクリーン用に書き出し」、「書き出し形式」、「Web用に保存（従来）」、どのメニューコマンドでも同様

   • 「アセットの書き出し」では「書き出し」ボタンをクリックしても書き出しが実行されない

   • Illustrator 2023、2024で確認

   再現手順:
   1. 「クロスと重なり」を含むアートワークでシンボルを作成し、インスタンスを配置する
   2. 「スクリーン用に書き出し」などを使って画像に書き出す（psd、pdf、Webp以外の保存形式を選ぶ）

   実際の結果:
   「クロスと重なり」の部分が欠けたような状態で書き出される

   期待された結果:
   画面どおりの体裁で画像が書き出される

   回避方法:
   「クロスと重なり」を「分割・拡張」などで拡張してからシンボルに登録する

   ---- English *Use translation tool ----

   Exporting symbols containing "Intertwine" does not give correct results.

   • As psd, pdf, and webp, the result is correct. But in other formats, they are exported as missing.

   • Same result with "Exports for screens", "Export as", "Save for Web (Legacy)" or any menu command.

   • "Asset Export" does not export even if the "Export" button is clicked.

   • Check with Illustrator 2023 and 2024

   How to reproduce:
   1. Create a symbol with artwork containing "Intertwine" and place an instance.
   2.… more

   •  

   • 

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   0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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8. 3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content

   Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
   Windows 11 23H2
   Illustrator 28.5
   Photoshop 25.7

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is going to address the issue.

9. Incomplete Bug Fix on Legacy Text Disappearing in v28

   Illustrator CC 2018.(No problem before 2017)
   Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.

   ・Prepare and open files of version 10 or lower
   ・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
   ・Save immediately
   ・Open the saved file
   ・Click on the legacy text part with the mouse
   ・On the warning screen, click [Update]
   → The text that should have been updated disappears

   Reported in the thread of Japan Forum.
   https://forums.adobe.com/thread/2401111

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Export As SVG - incorrect size

    I compared the results of the "Save As SVG" and "Export As SVG" commands.
    I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.

    The decimal point settings are the same in both cases.

    Adobe Illustrator 28.2

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. Animated zoom bug (workspace flickers and turns black when in a group)

    1. Windows 11 (latest)
    2. Illustrator 28.3
    3. The screen flickers and turns black using Animated Zoom within a group. If I exit the group (using escape), the screen returns to normal. Animated Zoom works normally as long as I am not within a group.

    The video I've uploaded shows me double-clicking a group to enter it, then using Animated Zoom to produce the flickering and black screen. I hit escape to exit the group, and the screen returns to normal. I then demonstrate that Animated Zoom works correctly when not within the group.

    Thanks

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    7 votes

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    15 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is reported to be fixed with the latest 28.5 build. Please check if it works for you.

12. Expanding an Inside / Outside stroke creates barely open paths

    1. Create a rectangle
    2. Apply a thick stroke to it and change its alignment to Inside or Outside
    3. Expand Appearance for the shape
    4. Deselect the shape
    5. Grab Direct selection and carefully move the corner points at the top right, for both paths

    It turns out Illustrator doesn’t keep these tidy! One is cut open, another has a doubled point! It leads to a problems later, when we try, e.g. to make corners rounded, or apply effects.

    A current workaround is to apply Add (as Pathfinder operation or an effect) to the stroke, separately form the fill... and it’s taxing for memory, since we have to remember about hundreds of other peculiarities Ai has.

    1. Create a rectangle
    2. Apply a thick stroke to it and change its alignment to Inside or Outside
    3. Expand Appearance for the shape
    4. Deselect the shape
    5. Grab Direct selection and carefully move the corner points at the top right, for both paths

    It turns out Illustrator doesn’t keep these tidy! One is cut open, another has a doubled point! It leads to a problems later, when we try, e.g. to make corners rounded, or apply effects.

    A current workaround is to apply Add (as Pathfinder operation or an effect) to the stroke, separately form the fill... and it’s taxing for memory,… more

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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13. The menu does not respond well right after Illustrator launches

    en_US

    Immediately after starting Illustrator, the menu does not respond to clicks and only works once every two times. Also, the phenomenon occurs that opening a new document does not show up the first time. Focusing on another application and refocusing on Illustrator fixes the problem.

    While investigating the cause, it seems to be triggered by the presence of an invalid plugin or its warning screen. Without it, it worked fine.

    Steps to reproduce

    1. Put the invalid plugin into Illustrator's plugin folder
    2. Start Illustrator
    3. Click the File menu

    Expected result

    The File menu will open.

    Actual result

    Nothing happens. A second click will open it momentarily.

    Workaround

    • Move the invalid plugin out of the Illustrator plugins folder and launch Illustrator (permanent solution)
    • Focus on another application and refocus on Illustrator (temporary solution)

    Environment

    • macOS 12.6.7(Apple Silicon)
    • Illustrator 2024(28.1.0)

    Similar posts

    Illustrator Title Bar Menu Items Stop Responding

    Video

    https://youtu.be/YirU5yUzSI4

    ---

    ja_JP

    Illustratorが起動してすぐはメニューがうまく反応しない

    Illustratorを起動してすぐはメニューをクリックしても反応せず、2回に1回しか動かなくなります。また、新規ドキュメントを開いても1度では表示されない現象も起こります。別アプリにフォーカスし、Illustratorに再フォーカスすると直ります。

    原因を調べていたところ、無効なプラグインがあること、またはその警告画面の表示がトリガーになっているようです。それがない場合は正常に動きました。

    再現手順

    1. 無効なプラグインをIllustratorのプラグインフォルダに入れます
    2. Illustratorを起動します
    3. ファイルメニューをクリックします

    期待する結果

    ファイルメニューが展開されます

    実際の結果

    何も起こりません。もう1度クリックすると、一瞬開きます

    回避策

    • 無効なプラグインをIllustratorのプラグインフォルダから出してから、Illustratorを起動します（恒久的な解決）
    • 別アプリにフォーカスし、Illustratorに再フォーカスします（一時的な解決）

    環境

    • macOS 12.6.7(Apple Silicon)
    • Illustrator 2024(28.1.0)

    似ているポスト

    Illustrator Title Bar Menu Items Stop Responding

    動画

    https://youtu.be/YirU5yUzSI4

    en_US

    Immediately after starting Illustrator, the menu does not respond to clicks and only works once every two times. Also, the phenomenon occurs that opening a new document does not show up the first time. Focusing on another application and refocusing on Illustrator fixes the problem.

    While investigating the cause, it seems to be triggered by the presence of an invalid plugin or its warning screen. Without it, it worked fine.

    Steps to reproduce

    1. Put the invalid plugin into Illustrator's plugin folder
    2. Start Illustrator
    3. Click the File menu

    Expected result

    The File menu will open.

    Actual result

    Nothing happens. A… more

    7 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. 'Share a review link to your file' advertisement dialog still pops when disabled

    Sometimes, when I save a PDF file (at least in Illustrator Beta), I get this dialog.
    I would like to see it go away forever.

    It pops up in the most inopportune moment — when I already decided to save a PDF and when I need to SAVE my data, and not to TRY something new. 'Come not between a user and his saved data'. Saving a file is an emergency operation — always, each time — JUST DON’T INTERFERE.

    Even though I already chose to never see it again, I still get it. Just use 1KB of your Cloud Storage per user to remember this choice. UV has a lot of request about you finally learn to sync settings, but do at least just that now.

    Also — the shady and dirty UX pattern when you hide the Don’t Show checkbox within a button. A button that does not look like a dropdown should never work as one. This approach doesn’t increase trust, it repulse.

    Sometimes, when I save a PDF file (at least in Illustrator Beta), I get this dialog.
    I would like to see it go away forever.

    It pops up in the most inopportune moment — when I already decided to save a PDF and when I need to SAVE my data, and not to TRY something new. 'Come not between a user and his saved data'. Saving a file is an emergency operation — always, each time — JUST DON’T INTERFERE.

    Even though I already chose to never see it again, I still get it. Just use 1KB of your Cloud… more

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Incorrect line weight scaling after vertical reflect command

    With "Scale Strokes & Effects" turned on in preferences, using the transform panel to change the length of a line after it has had the vertical reflect command used on it will incorrectly scale the line weight.
    Attached images show the scaling behaviour after the vertical reflect command has been performed.

    Adobe Illustrator 2023 27.8.1 64-bit
    OS: Windows
    Version: 11.0
    Process Architecture: x86_64

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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16. ライブペイントオブジェクトにオーバープリントブラックを適用した際の問題

    ライブペイントを適用したオブジェクトに対してオーバープリントブラックを適用するとライブペイント設定が消える。

    macOS11.6
    Illustrator CC2022以降

    再現手順
    1. 線や麺の組み合わせでライブペイントを作成し着色する。
    2. ライブペイントオブジェクトを選択し「編集→カラーを編集→オーバープリントブラック」を適用する。
    3. ライブペイントに対して指定した処理が消え、閉図形外で保持されていた線も幅0.5pt、K100の黒に変化する。

    期待する結果
    ライブペイントオブジェクトに対してオーバープリントした際、閉図形外のK100の線等以外にオーバープリント属性を適用せず、ライブペイントオブジェクトの状態を保持する。

    実際の結果
    ライブペイントオブジェクトに指定した塗りなどの情報が消え、元から持っている線幅等の情報も一定値に変化する。

    代替処理
    ライブペイントに対する「ブラックオーバープリント」は行わない。必要なオーバープリント指定は手動で指定するか、ライブペイントオブジェクト自体を拡張してから「ブラックオーバープリント」を適用する。

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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17. Editing a repeat object unhides unrelated objects

    When editing a repeat object in isolation mode then after exiting the isolation mode, other (unrelated) objects that were formerly hidden, get unhidden.

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    6 comments  ·  Repeats  ·  Delete…  ·  Admin →
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18. copy and paste text

    I can no longer copy and paste text into illustrator. HELP

    7 votes

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    6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. Stroke Inside is unchangeable on a compound shape

    If you make a compound shape from two paths with strokes set to Inside, then this is retained for the compound shape and shown in the Appearance panel, but it's not reflected in the Stroke panel and it can't be changed there.

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    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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    Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    No longer happens in Beta 28.7.0.23

20. Hiding a layer doesn't hide the guides

    Since the Update 27.5 of Illustrator CC all guides oaf any file are showing whether or not their parent layer is visible or not. In my Graphic template i have a base layer for guides of different target sizes, areas and columns which are organized on named layers for each type of guides to easily show/hide them.
    since the the last update (27.5 AI on macOS) ALL guides are showing up whether or not the layer containing these guides is hidden or shown which results in showing all guides for 4, 5 and 6 column layouts as well as all text baseline-grid guides for different font sizes which makes the template unusable until I get rid of all layers I don't need at the moment but might need later!
    PLEASE FIX THIS again!

    Since the Update 27.5 of Illustrator CC all guides oaf any file are showing whether or not their parent layer is visible or not. In my Graphic template i have a base layer for guides of different target sizes, areas and columns which are organized on named layers for each type of guides to easily show/hide them.
    since the the last update (27.5 AI on macOS) ALL guides are showing up whether or not the layer containing these guides is hidden or shown which results in showing all guides for 4, 5 and 6 column layouts as well as all… more

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    4 comments  ·  Layers  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    A configuration modification has fixed this problem. It may take up to 24 hours for your Illustrator to show the changes resulting from this update.