7471 results found

1. making postscript file

   i working with illustrator from cs4 and cs5.
   in cs5 version of illustrator when i print my artwork to a postscript file with the generic post script driver, the default path for saving file was the path of saved current document or latest saved location, and that was very good and time saver for me.
   but in CS6 and later versions, the default location for save file is "this pc" or my computer ...
   and this is very time vested process.
   with the best regards.
   thank you

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2. Hitting "enter" key when specifying page range of 'Save to PDF' on mac broken

   Running AI on Mac 10.13.6 with AI 22.1.
   On all programs, when a dialog box is 'highlighted' you can hit 'enter' which will do that action. There is a new bug on save to PDF on Mac at least. Should be very easy to fix guys!

   When you Save as PDF, and you have a multi-artboard file - if you want to save out a couple of the pages to PDF, you click 'Range' and type the page range, ie. 2-3. Usually I would always do this and then hit enter, as there is no point picking up the mouse.

   However, if you hit enter, a) it doesn't appear to do anything. So then if you click 'Save', it will save a PDF with ALL the pages/artboards in it - even though range shows just 2-2 for example.

   So if you hit enter by mistake, you have to reset it, by clicking 'All', then 'Range' again, then enter your range and click 'Save' with your mouse, not hitting 'enter'.

   Easy fix that needs to be made as this is very annoying.

   Running AI on Mac 10.13.6 with AI 22.1.
   On all programs, when a dialog box is 'highlighted' you can hit 'enter' which will do that action. There is a new bug on save to PDF on Mac at least. Should be very easy to fix guys!

   When you Save as PDF, and you have a multi-artboard file - if you want to save out a couple of the pages to PDF, you click 'Range' and type the page range, ie. 2-3. Usually I would always do this and then hit enter, as there is no point picking up the mouse.

   … more

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. Command-s save reverts back a few steps

   Sometimes saving the document (command-s) causes it to revert a few steps back. WHAT? What is going on with all this weirdness!

   2 votes

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

4. Tool Menus Errors: Tool menus click through into the tool options below them.

   Tool Menu Interface Errors:
   I have my Character Tools on Top, then my Swatches below, then my Transparency tools.
   I click to change transparency setting and the color swatches are below, thus what ever I click in the menu clicks through into the swatches and thus my color changes. Same issue when I change fonts.
   I click the multiply option in my transparency tools and that menu pops up over the swatches, thus whatever I click, clicks through the little menu and into the swatches color. See attached or you won't understand.
   Am using the latest Illustrator on Win10. See attached.

   Tool Menu Interface Errors:
   I have my Character Tools on Top, then my Swatches below, then my Transparency tools.
   I click to change transparency setting and the color swatches are below, thus what ever I click in the menu clicks through into the swatches and thus my color changes. Same issue when I change fonts.
   I click the multiply option in my transparency tools and that menu pops up over the swatches, thus whatever I click, clicks through the little menu and into the swatches color. See attached or you won't understand.
   Am using the latest Illustrator on Win10. See… more

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Choose where to place new artboard

   Choose where to place new artboard, like how Illustrator used to act:

   Please bring back the ability of a user to control where new artboards appear, rather than Illustrator always putting it next to whatever artboard might be selected or last one made. In earlier versions of Illustrator, users could make a new artboard in any particular location by simply clicking the artboard tool in the paste board.

   It is SO frustrating to make a new artboard in some odd location and then have to move it to where you wanted it to be in the first place.

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. Stop automatically changing RGB files to grayscale when working with colors

   Illustrator takes an RGB file and converts it to grayscale when changing the color of paths. For example- in an RGB file I change a path to red. Illustrator turns the path gray and converts the file to grayscale. I then have to convert the file back to RGB in order for the path to show as red.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

7. Linked image file cannot be deselected

   I have an infuriating problem with selected linked files that's been going on for years now.

   If a linked file becomes selected (often by dragging within it's area to select other items) it is then impossible to deselect it again. I generally work with the Path Selection Only option on but a link often gets selected anyway and then this problem occurs. It's usually necessary to close the document to get out of it.

   Occasionally, deselecting the file in the links panel used to work, but this problem has generally got worse. It sometimes results in editing an item unintentionally.

   CC2019
   Mac OS X Mojave (and previous systems)

   I have an infuriating problem with selected linked files that's been going on for years now.

   If a linked file becomes selected (often by dragging within it's area to select other items) it is then impossible to deselect it again. I generally work with the Path Selection Only option on but a link often gets selected anyway and then this problem occurs. It's usually necessary to close the document to get out of it.

   Occasionally, deselecting the file in the links panel used to work, but this problem has generally got worse. It sometimes results in editing an item unintentionally.

   … more

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8. Font style descriptor repeated in the Font's name

   I just created and exported a new font using Glyphs app.
   While I was testing it, I realize how the style descriptor "Regular" appeared in the name as well.
   Tried to fix this with Glyphs support as long as I discovered it's this way only on Illustrator.
   No repetition on Photoshop or other non-Adobe apps.
   Problem goes away if I have 2 or more styles, but other single-styled fonts (like Impact) don't have this repetition.
   Might be a bug?

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. export to image (jpg/png) problem

   illustrator image(jpg/png tested) export is different with when you expand strokes and unit them then export

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10. Freeform gradient lighter at edges

    Windows 10 running Illustrator 23.0.1.

    Created 2 colour swatches - light blue and dark blue.
    Applied a freeform gradient using the 2 swatch colours.
    Created a solid fill object underneath with the light blue swatch.
    The freeform gradient's light blue doesn't match the solid light blue; the gradient is lighter.

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11. workspace is constantly falling

    Greeting!

    1 - after launching the illustrator all the panels are out of place
    2 - Illustrator does not get stuck at startup
    3 - the workspace is displayed incorrectly
    4 - Windows 10, 64-bit; 2 monitors; nvidia gfors nVIDIA GeForce GTX 560 Ti
    5 - Illustrator 23.0.1 (64-bit)
    6 - see attach ()

    Thank you

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12. "Create Outlines" is causing text to move from its original position !

    When outlining text in artwork to send to the printer, the text moves from its original position by a fraction.
    This is catastrophic for finished art purposes.
    Dealing with misaligned print can be hard enough without the file being off from the beginning.

    MacOS Sierra
    10.12.6

    +Latest Illustrator (2019)

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13. Undo in illustrator behaving funny. Please address it.

    Undo function in Illustrator 23.0.2 (64-bit) is behaving funny. It is doing one simple undo of a transformation after 2-3 steps. Sometimes the undo totally gets disabled resulting frustration! Please address. This message is sent from the corporate license of Abobe CC of Danfoss (drives section) Global Team.

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14. Colors dull when exporting png

    OS: iOS High Sierra version 10.13.4
    AI CC up to date

    When I export my AI document and choose PNG format, the colors are dull. The colors are correct when I save using Export, legacy, PNG. I was told by adobe support twitter that they confirmed that they got the same result as me and to report the problem.

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15. Start Screen/Blank Screen Persists

    Every time I close an Adobe window, AI, PS, Acrobat, it leaves a "home screen" up. This is annoying in the extreme. I can uncheck show this screen in prefs, but then it just leaves a blank black slate up there. Equally annoying. When I close a document, I expect the app to not still be there in my way. Please fix this. We pay a bunch of money for access to these great tools of the trade, give us the ability to make them work like we prefer. Thank you. I am aware this is not technically a bug, but it bugs me, and many others. Hopefully posting it here will get an audience at Adobe.

    Every time I close an Adobe window, AI, PS, Acrobat, it leaves a "home screen" up. This is annoying in the extreme. I can uncheck show this screen in prefs, but then it just leaves a blank black slate up there. Equally annoying. When I close a document, I expect the app to not still be there in my way. Please fix this. We pay a bunch of money for access to these great tools of the trade, give us the ability to make them work like we prefer. Thank you. I am aware this is not technically a bug,… more

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    I am sorry I could not understand your requirement.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html .

16. Scrolling mouse wheel over Stroke Weight Bug

    To re create the bug:

    1) Draw a path with the default path tool.
    2) Highlight the path by clicking and dragging across it.
    3) Open the Stroke Panel
    4) Using a mouse that has a scroll wheel (in my case a $20 Logitech mouse), scroll up or down while the mouse pointer is hovering over the number for the stroke weight.
    5) The weight does not change until you go 2 full weights passed the original weight.

    Sometimes the weight will change but what often happens is that the weight must go at least 2 weights before 1 weight change is achieved.

    I.e. if you draw a 2 pt path, and you want to scroll the wheel to a 3 pt path you must first go to 4 then back down to 3 pt.

    Yes , I know you can simply click the arrows up or down to change weight, but when you spend 8hrs with the path tool, this time adds up!

    To re create the bug:

    1) Draw a path with the default path tool.
    2) Highlight the path by clicking and dragging across it.
    3) Open the Stroke Panel
    4) Using a mouse that has a scroll wheel (in my case a $20 Logitech mouse), scroll up or down while the mouse pointer is hovering over the number for the stroke weight.
    5) The weight does not change until you go 2 full weights passed the original weight.

    Sometimes the weight will change but what often happens is that the weight must go at least 2 weights before 1 weight… more

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17. 🐛 Illustrator CC2018 doesn't show certain font styles while Adobe Xd does.... [BLOCKER!!!!]

    The font style is visible in all tools but not in Illustrator and Photoshop. What is more than annoying... A hotfix would be nice because it's definitively a colossal blocker!

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Artwork won't display on artboard, but in the layers panel, navigator etc.

    AI 23.0.1 / MacOS 10.14.2

    When an additional file is opened it sometimes shows the content of a previously opened file on the artboard.
    In the layers panel or the navigator the correct content is displayed.
    Also upon undocking the tab the correct content is displayed.
    Only workaround I found so far is restarting AI.

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

19. Swatches off screen

    Since the latest update, if I click the swatches icon in the top left menu, the panel appears but cuts off 2-3 colors on the left side offscreen. Please fix!

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

20. 2019 AI GPU Preview Is Worse Than Before and Buggy

    2019 AI GPU Preview Is Worse Than Before and Buggy

    4 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.