Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
753 results found
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Zoom Blur gets cutoff.
At high amounts, the blur effect from zoom blur gets cut off (specifically with text, whether the text is rasterized or not. I haven't tested other shapes). It's related to the "add x amount of space around objects" setting (though no number actually fixes it. It is easy to see when you compare the effect in Illustrator to the effect in Photoshop.
You guys really need to work on Illustrator's effect system. It's the one thing no other vector app has, but some things don't work or aren't effective because we have less control than we do in Photoshop.
P.S.…
1 vote -
Undoing Warp Tool Transforms
Software Details:
Windows 10 / Ver. 1809 / OS Build 17763.316 / Illustrator Ver. 23.0.2Steps Taken:
a. Selecting Warp tool (or any other from the warp tools palette)
b. Selecting an object
c. Warping the object either once or repeatedly
d. Undoing all warps to restore original shape.Expected Result
The undo command would undo my actionsActual Result
Although the outline that appears when hovering over the object had returned to the anticipated state after the necessary number of undos, the object itself remained unaltered - sometimes disappearing. Subsequent undos would only affect prior actions on other objects.…
1 vote -
Undo not working when Align Panel is active
After clicking one of the Align/Distribute tools, Cmd-Z to undo does not have any effect. After clicking in the artboard, undo works again.
1 vote -
Script Running Actions Skips Alignment
Version 24.2.1
When using a script to initiate an action, the action is skipping the alignment to artboard steps.
This worked perfect in earlier versions
1 vote -
Permanent side scroll
When I start a new file or open an existing file, the artboard side scrolls automatically to it's outermost edge. I cannot work on any file.
2 votes -
macOS Mojave zoom in and out choppy
MacBook Pro 2017 just upgraded to macOS Mojave and the zoom is slow to respond and the artboard moves all over the place. any short term fixes would be appreciated.
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Library symbol
I add a graphic, like a rectangle, to the cloud library, and when I place it to my work it import all the work from the artboard.
1 vote -
Dynamic symbols automatically expands
When placing a dynamic symbol on an artboard, then re-opening the document it becomes "expanded" — the link to symbol gets broken. This only occurs with dynamic symbols.
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
"Current proportions" option missing from Illustrator CC 2019
LEFT (Screenshot from a tutorial): The "Current proportions" option is visible under Artboard Options window.
RIGHT (Screenshot from my desktop): The "Current proportions" is missing.Please let me know how to enable this option.
1 vote -
Converting Text to path extremely slow
Converting Text to Path ist extremely slow. I have a Job, where 1000 textboxes (each a 5 digit number) has to be converted to paths. On my iMac (3,7 GHz 6-Core i5) this task takes 16 minutes. I tried the same with 16 years old Freehand MX on a 11 years old MacPro 2 x 2,8 GHz Quad Core and it took 13 SECONDS! As there was never an Intel-Version of Freehand it runs under Rosetta what lets the Result in Illustrator look even poorer... And as I have to repeat this task 100 times I would end up…
1 vote -
Selecting multiple links with cmd+click in Illustrator with Wacom Pen is broken.
I'm using a iMac Retina 5k 2020 with a Wacom Intuos Pro.
I've noticed that after one of Illustrator's Update, I was not able to select multiple links (cmd+click each link) in the Link Tab with my pen, but when I was using a mouse, there wasn't any problem.
I was going to blame Wacom, I've had issues with their updates before, but I've reverted to Illustrator 26.0 and it was working perfectly fine. I've updated older versions 1 by 1 to see when it started bugging and it looks like version 26.4 is the culprit and it kept on…
2 votes -
CMYK sliders don't work when decimals appear
Mac OSX High Sierra Version 10.13.5 Adobe Illustrator 22.1
I am new this month to Adobe Illustrator.
I have been able to use my app for only 3 days in the last 3 weeks. I have a 2 second wheel of death whenever decimals appear instead of the normal number percentages. A few things happen when the decimals appear, either trying to use the sliders freezes the screen as it fades, or I can move the sliders and the decimals disappear, (3 days only), or I have just the decimals and cannot change the colors. Note the shade of yellow…1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Unable to use 'Place...' command in Adobe Illustrator v24.2.1
MacOS Catalina 10.15.5
Adobe Illustrator v24.2.1- Select 'Place...' from File menu
- Wait for browse window to load
- Nothing happens
- Unable to place a file on the artboard
1 vote -
resizing a document window in illustrator is glitchy
Mac OS 10.15.7
AI 25.3.1Resizing an open document window is glitchy and not smooth at all. The artboard and imagery on it jump around as the window is resized. It's visually disrupting to workflow.
1 vote -
Differences in safed SVG
There are several differences in the produced SVG depending on the way a user takes for export or safe.
A little example:
I need for technical reasons the properties Width and Height for the artboard size. When i export from AI to SVG using 'export' this property is added if the checkbox for export the artboard size. Now, open the produced SVG again and simply pick safe, and the properties are gone.
There are many more differences.Would you please change the SVG generator to make more common results?
1 vote -
Paste Remembers Layers
Updated Illustrator to version 26.0 a day or two ago.
Continued working in a document created before this. The option "Paste Remembers Layers" is checked but when pasting the artwork it isn't pasted in the sublayers I copied them from.
Instead all the artwork elements I've copied pastes in the main layer of said sublayers when I try to paste to a different artboard. (all within the same document). When I paste on the same artboard I've copied from it will paste into the top sublayer.
1 vote -
How to set up a Brother Wireless Printer For Windows?
To set up your Brother Wireless Printer on your Windows computer you need to make sure you know the network setting and that the printer and computer are connected to the same Wi-Fi network. After you connect the printer to the network, you can follow the steps given below to set up it up with your Windows computer:
• Step 1: Type “Windows + Q” in the search menu
• Step 2: Search for “printer” and click ‘Printers & Scanners’.
• Step 3: Click the ‘Add a printer or a scanner’ option.
• Step 4: Select the Brother Wireless Printer…1 vote -
Saving as PDF with no editing capabilities should not allow you to edit
Currently, if you are working on an AI file, and then choose File / Save as / PDF (and select PDF output options that have NO editing capabilities), once the PDF is saved it then remains open.
The bug is, that although the PDF is set with no editing capabilities - the file will still allow you to make changes and add items outside the Artboard area.
The problem with this is that once you save and close. if you open the file again - there is no way to access the content outside the Artboard area.
So you could…1 vote -
Can't Type on Text Tool
Whenever I click on the Text tool and i type a word. it doesn't show. But I see what i type on the layers folder. But the actual artboard it doesn't showup
1 vote -
Decimals are divided by point instead of comma
After updating to MacOs 11,1 and AI 25.1 the numeric keyboard do not recognize comma "," as input and put in values without any decimals.
Point "." from the regular keyboard are accepted, but this is wrong way of writing numbers in my language and most common european languages except english.
2 votes
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