Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7707 results found
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Mouse right-click Select next Object Below does not work
When I right-click with the mouse on an object and try to select next object below it does not work/does nothing.
20 votesI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Photoshop Effects Dialog not Scaled when UI is scaled.
User interfaces that open within the workflow scaling incorrectly
System Information overview:
Dell 17-R3
Display: 17.3-inch UHD (3840 x 2160)
Chipset: Intel GL82HM170 PCH
Integrated graphics: Intel HD Graphics 530
High performance graphics: NVIDIA GeForce GTX 980m
CPU: Intel i7-6820HK
RAM: 32.0 GB DDR4-2133 DDR4 PC4-17000
Windows 10 Pro
Version 1809
OS Build 17763.253(detailed system information attached)
Adobe Illustrator 23.0.1 (64-bit)
User interfaces that open within the workflow scaling incorrectly with the computer operating with the graphics set to 4K (3840 x 2160). For example, with a path selected go to "Effect" --> "Sketch" --> "Chalk & Charcoal". The…
20 votesThis issue has been fixed with version 24.
The Effects dialog now scales as per the system/monitor DPI settings.
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Freeform Gradient points should also move on transforming Freeform Art
Today I ran into a problem with Adobe Illustrator artwork featuring some freeform gradient fills. I had a to create flipped, mirrored version of it for printing purposes (graphics would be applied sub-surface to a sign face). The problem is the freeform gradient fills wouldn't flip with the rest of the artwork. I attached a visual example of it. Using the "expand appearance" command allowed for the artwork to be flipped 180° correctly. It would be nice if I could avoid that kind of a fix.
20 votesThis is obviously not fixed and still needs a proper fix
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Selection of all objects inside a group instead selects group
In previous versions of Illustrator if I was inside a group, and I selected all the objects, it would treat it like typical multi-selection. Now once I've selected all the objects, Illustrator behaves as though I have selected the group.
For example, I have 3 objects at 40% opacity. I group them, so now there's a group (with 100% opacity) containing 3 objects (at 40% opacity). When I enter the isolated group, and I select the first object, the transparency shows 40%. Nothing changes when I select the second object (still shows 40%). However, when I select the third object,…
20 votesI am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Action to merge swatches
Make it so we can create an action to merge swatches again like CS5!!!
20 votes -
missing fonts logged in error
When I open a document with missing fonts, the 'resolve missing fonts' screen keeps telling me I'm currently logged out of Creative Cloud, and to go to "help/log in". This despite the fact I'm logged in, and going to "help" shows my account name and logged in status..
20 votesHi,
Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
We are unable to reproduce this issue in house.
Can you help the Illustrator team to isolate this issue further so that we can nail this down?
If yes, then please let me know the following:
1) Is this Issue still happening on your machine in the Latest version 23.0.3 ?
2) If yes , Kindly follow the steps mentioned on the Kb Article "https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.htmlIf they don’t solve the problem, collect the logs as per instruction in the troubleshooting page and email to fontsupport@adobe.com and support@typekit.com .
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Scaling only appearance (without objects) doesn't work
I want to scale appearance of my art only, without changing scale of art itself. The way I'm trying to do it — is to use Scale tool's dialogue with 'Transform objects' unchecked and 'Scale strokes and effects' checked.
AI does nothing.
Strangely, but if I cut and paste this art into new document, AI don't allow to uncheck 'Transform objects' anymore.
I can work around this, scaling art with effects down, and then enlarge only art, without effects, up to desired size, but this is not very nice way to do it.
Photoshop does scaling of effects all right.20 votesHi,
Apologies for the inconvenience caused to you due to this issue.
Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.Please share the document in which this issue is seen by you.
1) Kindly share a video recording for the issue2)Please share your system details - OS, GPU etc.
3)Please upgrade to the latest Illustrator available on Creative Cloud , and check if issue is still happening at your end.
Regards,
Aishwarya 'G' Gadodia
Illustrator Team -
Transparency lost in Image Trace
Transparency of .png images is lost if using the image trace option. So my already transparent picture now has a white background if I use image trace, unless I use sketched art which does not provide the look I want. All the options should be transparent, especially if the original file is already.
20 votesThe latest Beta 28.7.0.45 finally offers transparency support.
Transparent background is no longer traced as white in color presets '3 Colors', '6 Colors', '16 Colors', 'Low Fidelity Photo' and 'High Fidelity Photo'.
Not (yet hopefully) supported for Black & White based presets.
Partial transparency is not supported and will lead to incorrect colors for these regions. Overlapping path method will also result in incorrect object appearance.
Note also this build introduced Logical Grouping of paths in output when expanded — to hopefully allow easier editing,
Please try the build and provide feedback.
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Smooth Tool oversmooths
Manual use of the Smooth Tool over smooths no matter what I set the fidelity to.
This tool used to be so helpful in smoothing out rough areas or sharp corners but the new Illustrator 2025 (Desktop) PC version way over smooths.
This makes everything a blob instead of providing the polished finishing touch it used to give.
Now I have to manually remove unwanted points to achieve and retain desired shapes.19 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hello All,
We’ve implemented a fix for the previously reported issue in the latest release, version 29.0.1. Please check this update at your end and share your observations.
Your feedback on the effectiveness of the fix is crucial for us to ensure stability and quality.
Regards,
Aishwarya G Gadodia
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均等配置したエリア内文字をポイント文字に切り換えると開始位置がずれる
エリア内文字が均等配置で設定されている場合、ポイント文字に切り換えるとエリア内文字のエリアの半分開始位置がシフトする。
mac0S 11.6.8 (Intel/imac27inch)
Illustrator ver.27.9.0
1. Tツールをドラッグしてエリア内文字を作成・入力する。
2. 段落パネルにて1のエリア内文字に均等配置（どれでも良い）を設定
3. 「書式→ポイント文字に切り換え」を実行。
4. ポイント文字に変更されるが、開始位置がシフトする。期待する結果
切り換えを行っても開始位置はずれない。実際の結果
ポイントテキストの開始位置が大きくずれる。19 votes -
Photoshopフィルターの設定情報がPhotoshopのアンインストールの影響を受ける
テクスチャライザー等のPhotoshop効果系のフィルタープラグインのカスタム設定（例：テクスチャライザーのカスタムテクスチャ設定）がPhotoshopをアンインストールすることにより初期化されてしまう。
macOS11.6.8/Windows10
ver.23〜（恐らく機能実装時から変わっていない）ver.26での例（PhotoshopCC2022がインストールしている状態）
１．ドキュメント上に任意のオブジェクトを作成。
２．効果→テクスチャ→テクスチャライザー…を選択しユーザーインターフェースを開く。
３．テクスチャ選択ドロップダウン横からサブメニューにてカスタムテクスチャを選択する。
４．OKをクリックしカスタムテクスチャを適用する。
５．カスタムテクスチャ設定情報が保存され、Illustratorを再起動してもカスタムテクスチャは有効のままになる。
６．PhotoshopCC2022を環境設定もろともアンインストールする。
７．Illustratorで前述の1〜２の手順にてテクスチャライザーのユーザーインターフェースを開くとテクスチャ選択ドロップダウンからカスタムテクスチャが消えている。現状
Photoshopをアンインストールするとテクスチャライザーのユーザーインターフェースからカスタムテクスチャが消える。期待する挙動
PhotohopをアンインストールしてもIllustrator上のいかなる設定情報も失われない。このPhotoshop効果系のフィルターの設定情報はVer.26及びver.27では「~/Library/Preferences/Adobe Photoshop 2022 Settings（Windowsはユーザーディレクトリ配下のAppData/Roaming/Adobe〜）」フォルダの「Adobe 効果 CS6 Prefs」と「Adobe テクスチャライザー CS6 Prefs」に保存されます。
このフォルダはPhotoshopの環境設定フォルダの為、Photoshopのインストール・アンインストールに影響を受けます。
不用意な設定喪失を防ぐ意味においても「Adobe Illustrator <VERSION_NUM> Settings」に保存するように変更するのが理想だと考えます。
PhotoshopをアンインストールすることでIllustratorに影響を及ぼすのは問題だと思います。19 votes -
Square brackets hotkeys don’t work when input language is non-English
If you have default [ and ] keys set for Increase/Decrease Diameter, you have to have English input language set to make these work (at least on Windows).
In Russian these keys on a keyboard occupied with 'х' (Russian 'ha') and 'ъ' (Russian hard sign). Pressing them does not change the diameter.
But these do work in Photoshop, and basically elsewhere... except for Illustrator.
Sam happens for other input languages like Turkish, and for other commands, like Arrange (Bring / Sent Froward / Back).
19 votes -
Copy/paste vector: Illustrator → Figma (pastes as raster)
In 25.2 — graphics copied from Illustrator get inserted in Figma as a vector image. In 25.3 the behavior is broken and graphics get pasted as a raster image.
All the settings are the same.19 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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色違いで作ったパターンがコピペされない
MacOS Catalina 10.15.7 Illustrator 2021（25.3.1）
同じ模様のパターンの色違い３つ作成（ABCとする）→
ABCに塗ったオブジェクトをコピー→
別ファイルにペースト→
オブジェクトすべてがAの塗りになり、BCのパターンはペーストされないコピペされないBCを別のオブジェクトに塗り
再度コピペしても、勝手にAの塗りに変換されます。
同ファイル内でコピペしても同じ現象がおきます。19 votes製品フィードバックへのご協力ありがとうございます。
ご報告いただいた「ver.25.3.1 でパターンスウォッチのコピー＆ペーストで予期しない結果になる」問題を修正した、Illustrator 2021（ver.25.4.1）を一般リリースいたしました。
Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。
もし、修正されていないような場合は、コメントをお願いいたします。
今後ともよろしくお願いいたします。
Illustrator チーム
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Pasting text on selected text changes properties
Model Name: Mac mini
Model Identifier: Macmini9,1
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Memory: 16 GB
System Firmware Version: 6723.81.1Illustrator version: 25.3 265@236190
Pasting text over selected text, it changes properties to properties of neighbouring text of the same text block
19 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Image trace does not allow to use your own colour palette
Under advanced image trace, now when you use the dropdown palette and select 'Document library' and then select your own limited colour theme in the dropdown below, it makes no difference at all (even though it takes time re-rendering the image).
This used to work really effectively, but I've had these issues for some time.
I'm on the latest version of Illustartor 2020 (ver 24.2.3)
I've attached a screengrab so you can see the colours are not being used!
19 votes -
Mouse scroll doesn't work in Window menu
Not only Window menu, but every menu, I guess, but Window is the main one where it really happens, when you have a lot of plugins installed.
AI then draws arrow at the top and the bottom of the menu panel, and the only option to scroll it is by pressing these arrows with mouse.
So
1. Please allow mouse wheel to scroll it.
2. Please allow us to choose between 'one panel, arrows' mode and 'unfolding panels' mode.19 votes -
Saving operation get cancelled when Save in background is checked.
When Save in the background checkbox is checked, saving the document using the script, gives an error operation was cancelled and the automation process stop. But if uncheck this setting everything works fine. This happens when we show our custom progress bar dialog. So I think progress bar dialog is interfering with the process of saving the document in the background. Could you please look into this issue and see what can be done for this at your end?
19 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Please fix export SVG, Adobe illustrator, AI ruins vector graphics
I used AI to create vector graphics for a game for around 3 months, until now, I moved to Affinity designer until AI fix their SVG export
In AI a problem was always present:
The SVG export.Adobe Illustrator ruins SVG graphic files:
- Gaps between shapes
- Gradient color unwanted alterations
- Layers might overlay incorrectly
- Wrong transparency percentage
(All the above only after exporting in SVG format)
(I only work using vector graphics, so the issues are all for vector graphics)
Please, fix vector graphic exporting in SVG format
_- Windows 10 home / Adobe Illustrator CC
- …
19 votes -
Distribute spacing units work wrong
Hello,
Illustrator 23.0.2. I use "cm" units in whole software, but Distribute Spacing right now working only in points...
I think your software is falling down year by year.
19 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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