8134 results found

1. Selection of all objects inside a group instead selects group

   In previous versions of Illustrator if I was inside a group, and I selected all the objects, it would treat it like typical multi-selection. Now once I've selected all the objects, Illustrator behaves as though I have selected the group.

   For example, I have 3 objects at 40% opacity. I group them, so now there's a group (with 100% opacity) containing 3 objects (at 40% opacity). When I enter the isolated group, and I select the first object, the transparency shows 40%. Nothing changes when I select the second object (still shows 40%). However, when I select the third object, it now shows 100% (the containing group transparency).

   I'm not sure if this is a bug or a feature, but it feels more like the former to me. If I wanted to select the group as a whole, I would back out of the currently active isolation group and select the group.

   In previous versions of Illustrator if I was inside a group, and I selected all the objects, it would treat it like typical multi-selection. Now once I've selected all the objects, Illustrator behaves as though I have selected the group.

   For example, I have 3 objects at 40% opacity. I group them, so now there's a group (with 100% opacity) containing 3 objects (at 40% opacity). When I enter the isolated group, and I select the first object, the transparency shows 40%. Nothing changes when I select the second object (still shows 40%). However, when I select the third object,… more

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   3 comments  ·  Selection  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

2. Slow Type Performance

   I just recently updated to 22.1 running on Windows 10. I have a list of names that was copied from two columns (first name, last name) that was copied from an Excel spreadsheet. I'm trying to remove the tabs between the columns and replace them with spaces. Once I hit the backspace key it takes approximately 5 seconds to perform the backspace and another couple of seconds to add the space. This is a list of several hundred names so it is unmercifully crippling. Other operations outside of type are somewhat laggy but not nearly as bad. I cleared out all of my nonessential fonts already, restarted my machine, and the problem still persists. I'm not seeing performance issues in any of my other programs. I tried closing all documents and pasting the text onto a new doc all by itself and still get the same thing. This is seriously leaving me hamstrung on a time sensitive project.

   I just recently updated to 22.1 running on Windows 10. I have a list of names that was copied from two columns (first name, last name) that was copied from an Excel spreadsheet. I'm trying to remove the tabs between the columns and replace them with spaces. Once I hit the backspace key it takes approximately 5 seconds to perform the backspace and another couple of seconds to add the space. This is a list of several hundred names so it is unmercifully crippling. Other operations outside of type are somewhat laggy but not nearly as bad. I cleared out… more

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   10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. missing fonts logged in error

   When I open a document with missing fonts, the 'resolve missing fonts' screen keeps telling me I'm currently logged out of Creative Cloud, and to go to "help/log in". This despite the fact I'm logged in, and going to "help" shows my account name and logged in status..

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   14 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Anish Kumar responded

   Hi,

   Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
   We are unable to reproduce this issue in house.
   Can you help the Illustrator team to isolate this issue further so that we can nail this down?
   If yes, then please let me know the following:
   1) Is this Issue still happening on your machine in the Latest version 23.0.3 ?
   2) If yes , Kindly follow the steps mentioned on the Kb Article "https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html

   If they don’t solve the problem, collect the logs as per instruction in the troubleshooting page and email to fontsupport@adobe.com and support@typekit.com .

4. Recolor artwork window stops working shortly after opening (Illustrator CC2018)

   Im using Adobe Illustrator CC 2018 on macOS High Sierra (10.13.2).
   I'm trying to recolor my artwork but the window accessed via Edit colors > recolor Artwork freezes shortly after using it.

   Everything remains responsive except that when I click any part of the window there is no response from Illustrator. I can still move the window around but cannot exit it. The OS doesn't recognize it as a crash (no "not responding" message).

   I've been working on the same document in Illustrator CC 2017, recoloring worked fine in then.

   Any idea how to fix this?

   Thanks for the help in advance.

   Best,
   Milan

   Im using Adobe Illustrator CC 2018 on macOS High Sierra (10.13.2).
   I'm trying to recolor my artwork but the window accessed via Edit colors > recolor Artwork freezes shortly after using it.

   Everything remains responsive except that when I click any part of the window there is no response from Illustrator. I can still move the window around but cannot exit it. The OS doesn't recognize it as a crash (no "not responding" message).

   I've been working on the same document in Illustrator CC 2017, recoloring worked fine in then.

   Any idea how to fix this?

   Thanks for the help… more

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   7 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,
   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1.
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Raghuveer Singh
   Illustrator Team

5. Non Functional Gradient Stroke along/across options when stroke is outside/inside

   make a box, add a gradient stroke, apply gradient across stroke, align stroke to outside - you can't button does nothing.
   so
   make a box, add a gradient stroke, align stroke to outside THEN click apply gradient across stroke...button is active but does nothing

   I have been reporting this bug and hoping for a fix for 4 years now. Going to give me back some of that money I have been giving you LOL?

   First post July 2013...

   https://forums.adobe.com/thread/1263557

   again July 2015
   https://forums.adobe.com/thread/1907689
   again
   Dec 2015
   https://forums.adobe.com/thread/2021452
   Nov 2016
   https://forums.adobe.com/thread/1247459
   Jan 2017
   https://forums.adobe.com/thread/2265213

   made bug reports each time, but always post to the forum so I have a record as well.

   make a box, add a gradient stroke, apply gradient across stroke, align stroke to outside - you can't button does nothing.
   so
   make a box, add a gradient stroke, align stroke to outside THEN click apply gradient across stroke...button is active but does nothing

   I have been reporting this bug and hoping for a fix for 4 years now. Going to give me back some of that money I have been giving you LOL?

   First post July 2013...

   https://forums.adobe.com/thread/1263557

   again July 2015
   https://forums.adobe.com/thread/1907689
   again
   Dec 2015
   https://forums.adobe.com/thread/2021452
   Nov 2016
   https://forums.adobe.com/thread/1247459
   Jan 2017
   https://forums.adobe.com/thread/2265213

   made bug reports each time, but always… more

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   7 comments  ·  Strokes  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This is obviously not fixed and requires further inspection.

6. Direct Selection tool selects anchors below objects

   Direct Selection tool wrongly selects points hidden underneath filled objects in front of them, when the cursor clicks into a highlighted point.

   It seems that only Windows it behaves as expected when 'Highlight anchors on mouse over' in Preferences > Selection & Anchor Display is enabled. Macs still select stuff underneath.

   Originally discussed here at forums: https://community.adobe.com/t5/illustrator-discussions/i-m-having-this-issue-with-every-file-now-in-illustrator-object-selecting/m-p/15254043

   Take a look at the GIF attached for a quick demonstration.

   Bundled together with this report, it renders selection in Ai pretty broken :(
   Problem selecting anchor point that is below
   http://illustrator.uservoice.com/forums/601447/suggestions/49702187

   Happens in both builds 29.4 and the latest Beta build 29.6.25

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   5 comments  ·  Selection  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   This is fixed in Illustrator 2025 v29.5

7. 特定のテキスト状態のファイルを開くと旧バージョンで保存されたファイルと誤検知される

   Windows11（macOSでも発生すると思われる）
   Illustrator ver.29.0

   再現手順
   １．新規ドキュメントを作成し文字ツールでポイントテキストを入力する。
   ２．１行目を36pt、２行目を10ptで指定する。
   ３．Illustrator2020形式でファイルを保存して閉じる。
   ４．保存したファイルを開くと「このファイルには旧バージョンのIllustratorで作成されたテキストが含まれます……」のダイアログが表示される。変更を確認しても文字のずれなどは見受けられない。

   期待する結果
   ver.29で保存したドキュメントを開く時にダイアログが表示されない。

   実際の結果
   特定のテキスト構成にて旧バージョンで作成されたドキュメントと正確でないダイアログが表示される。
   おそらく誤検知だと思われます。

   以下のコミュニティ投稿もご覧ください。
   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/illustrator-2025%E3%81%AE%E3%83%86%E3%82%AD%E3%82%B9%E3%83%88%E3%82%A8%E3%83%B3%E3%82%B8%E3%83%B3%E3%81%AE%E3%83%90%E3%82%B0/td-p/14943654?profile.language=ja

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   Resolved (Comments Open)  ·  4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Smooth Tool oversmooths

   Manual use of the Smooth Tool over smooths no matter what I set the fidelity to.
   This tool used to be so helpful in smoothing out rough areas or sharp corners but the new Illustrator 2025 (Desktop) PC version way over smooths.
   This makes everything a blob instead of providing the polished finishing touch it used to give.
   Now I have to manually remove unwanted points to achieve and retain desired shapes.

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   10 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hello All,

   We’ve implemented a fix for the previously reported issue in the latest release, version 29.0.1. Please check this update at your end and share your observations.

   Your feedback on the effectiveness of the fix is crucial for us to ensure stability and quality.

   Regards,

   Aishwarya G Gadodia

9. Keyword search in Illustrator panel is not giving results for all libraries

   Working on macOS Sonoma 14.4.1
   In Illustrator 28.4.1 (seen the bug in different Illustrator versions e.g., 27.9.2)

   Experienced behaviour:
   When I search in ‘all libraries’ in Illustrator I don’t get results from all libraries (picture 1), instead (I believe) I’m getting the results from recently used libraries (those which are synchronised with my computer).

   So to be able to search all libraries I need to click one by one, load them and then I’m able to search. (picture 2)

   Wanted behaviour:
   Search in all libraries to get results from all libraries in the Illustrator window. (picture 3)

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10. 均等配置したエリア内文字をポイント文字に切り換えると開始位置がずれる

    エリア内文字が均等配置で設定されている場合、ポイント文字に切り換えるとエリア内文字のエリアの半分開始位置がシフトする。

    mac0S 11.6.8 (Intel/imac27inch)
    Illustrator ver.27.9.0
    1. Tツールをドラッグしてエリア内文字を作成・入力する。
    2. 段落パネルにて1のエリア内文字に均等配置（どれでも良い）を設定
    3. 「書式→ポイント文字に切り換え」を実行。
    4. ポイント文字に変更されるが、開始位置がシフトする。

    期待する結果
    切り換えを行っても開始位置はずれない。

    実際の結果
    ポイントテキストの開始位置が大きくずれる。

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Photoshopフィルターの設定情報がPhotoshopのアンインストールの影響を受ける

    テクスチャライザー等のPhotoshop効果系のフィルタープラグインのカスタム設定（例：テクスチャライザーのカスタムテクスチャ設定）がPhotoshopをアンインストールすることにより初期化されてしまう。

    macOS11.6.8/Windows10
    ver.23〜（恐らく機能実装時から変わっていない）

    ver.26での例（PhotoshopCC2022がインストールしている状態）
    １．ドキュメント上に任意のオブジェクトを作成。
    ２．効果→テクスチャ→テクスチャライザー…を選択しユーザーインターフェースを開く。
    ３．テクスチャ選択ドロップダウン横からサブメニューにてカスタムテクスチャを選択する。
    ４．OKをクリックしカスタムテクスチャを適用する。
    ５．カスタムテクスチャ設定情報が保存され、Illustratorを再起動してもカスタムテクスチャは有効のままになる。
    ６．PhotoshopCC2022を環境設定もろともアンインストールする。
    ７．Illustratorで前述の1〜２の手順にてテクスチャライザーのユーザーインターフェースを開くとテクスチャ選択ドロップダウンからカスタムテクスチャが消えている。

    現状
    Photoshopをアンインストールするとテクスチャライザーのユーザーインターフェースからカスタムテクスチャが消える。

    期待する挙動
    PhotohopをアンインストールしてもIllustrator上のいかなる設定情報も失われない。

    このPhotoshop効果系のフィルターの設定情報はVer.26及びver.27では「~/Library/Preferences/Adobe Photoshop 2022 Settings（Windowsはユーザーディレクトリ配下のAppData/Roaming/Adobe〜）」フォルダの「Adobe 効果 CS6 Prefs」と「Adobe テクスチャライザー CS6 Prefs」に保存されます。
    このフォルダはPhotoshopの環境設定フォルダの為、Photoshopのインストール・アンインストールに影響を受けます。
    不用意な設定喪失を防ぐ意味においても「Adobe Illustrator <VERSION_NUM> Settings」に保存するように変更するのが理想だと考えます。
    PhotoshopをアンインストールすることでIllustratorに影響を及ぼすのは問題だと思います。

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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12. Copy/paste vector: Illustrator → Figma (pastes as raster)

    In 25.2 — graphics copied from Illustrator get inserted in Figma as a vector image. In 25.3 the behavior is broken and graphics get pasted as a raster image.
    All the settings are the same.

    19 votes

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    10 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

13. 色違いで作ったパターンがコピペされない

    MacOS Catalina 10.15.7　Illustrator 2021（25.3.1）

    同じ模様のパターンの色違い３つ作成（ABCとする）→
    ABCに塗ったオブジェクトをコピー→
    別ファイルにペースト→
    オブジェクトすべてがAの塗りになり、BCのパターンはペーストされない

    コピペされないBCを別のオブジェクトに塗り
    再度コピペしても、勝手にAの塗りに変換されます。
    同ファイル内でコピペしても同じ現象がおきます。

    フォーラムでも質問しました。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0/%E8%89%B2%E9%81%95%E3%81%84%E3%81%A7%E4%BD%9C%E3%81%A3%E3%81%9F%E3%83%91%E3%82%BF%E3%83%BC%E3%83%B3%E3%81%8C%E3%82%B3%E3%83%94%E3%83%9A%E3%81%95%E3%82%8C%E3%81%AA%E3%81%84/m-p/12137562#M25502

    19 votes

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    14 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「ver.25.3.1 でパターンスウォッチのコピー＆ペーストで予期しない結果になる」問題を修正した、Illustrator 2021（ver.25.4.1）を一般リリースいたしました。

    Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。

    もし、修正されていないような場合は、コメントをお願いいたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム

14. Pasting text on selected text changes properties

    Model Name: Mac mini
    Model Identifier: Macmini9,1
    Chip: Apple M1
    Total Number of Cores: 8 (4 performance and 4 efficiency)
    Memory: 16 GB
    System Firmware Version: 6723.81.1

    Illustrator version: 25.3 265@236190

    Pasting text over selected text, it changes properties to properties of neighbouring text of the same text block

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

15. Envelope Distort with a top object that has curves with only one handle makes the contents tangled and broken

    When I try to use envelope distort it makes all of the type look crazy. I have used it successfully in the past, I unchecked the distort button in options. Not sure how to solve, I restarted and reinstalled Illustrator — still not working. The attached image shows the 2 elements I am trying to distort and the bottom shows the result I get.

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    19 votes

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    6 comments  ·  Meshes, Distortion  ·  Delete…  ·  Admin →
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16. Image trace does not allow to use your own colour palette

    Under advanced image trace, now when you use the dropdown palette and select 'Document library' and then select your own limited colour theme in the dropdown below, it makes no difference at all (even though it takes time re-rendering the image).

    This used to work really effectively, but I've had these issues for some time.

    I'm on the latest version of Illustartor 2020 (ver 24.2.3)

    I've attached a screengrab so you can see the colours are not being used!

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    19 votes

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    4 comments  ·  Other...  ·  Delete…  ·  Admin →
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17. Line tool is immune to the Constrain Angle

    When you set up Constraint Angle to 30 or whatever is different form 0 or 90, pick up Line tool and hold Shift, it still snaps to 0, 45, 90, 135... instead of 30, 75, 120, 165...

    19 votes

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    6 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Hooray, it is fixed in the latest Beta 29.5.0.15 — the Constrain Angle is now respected as expected for the Line Tool. Please test it and comment back.

18. Saving operation get cancelled when Save in background is checked.

    When Save in the background checkbox is checked, saving the document using the script, gives an error operation was cancelled and the automation process stop. But if uncheck this setting everything works fine. This happens when we show our custom progress bar dialog. So I think progress bar dialog is interfering with the process of saving the document in the background. Could you please look into this issue and see what can be done for this at your end?

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    15 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

19. Load texture not working in 2020

    Mac OS 10.15.1, Illustrator 2020. For years I've used a custom texture (psd file) that I load into texturizer. But since updating to 2020 Illustrator this custom file doesn't work. I upload the texture file, it looks good in the texturizer panel, but when I click OK nothing happens. When I reopen the selection in the texturizer panel it has "canvas" texture. I'm using the same psd file I've always used. Even when I rename it and save it in Photoshop 2020 I have the same problem.

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    21 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

20. Applied gradient disappears and become black when applied to a compound path with a single anchor point included

    I use the same gradient for several objects in a illustration. When closing and opening the document, one of the objects the gradient disappears and is filled black. The preview looks fine.

    I already found the problem. It happens with compound paths with a single anchor point is included.

    AI 23.1.1
    MacOs 10.13.6

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    19 votes

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    4 comments  ·  Gradients  ·  Delete…  ·  Admin →
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