Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
1349 results found
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When exporting to a png or eps, the text in the file are blurry and i cannot use for anything.
When exporting to a png or eps, the text in the file are blurry and i cannot use for anything. You can see how jagged the edges are.
4 votes -
Bug: When Changing fonts on screen which less dpi than default screen, the font menu is much bigger
Hi, i have 2 screens, one is 4k and the other is 1920x1080
when i am using adobe illustrator on the 1920x1080.
everything fine except changing the fonts. as you can see in the screenshot, the fonts catalogue is much much bigger than it should be.
the fonts catalogue is fine when i am setting the windows default screen to the 1920x1080 screen. but it's not good solution for me.setup:
4k as windows default screen on settings, 1920x1080 as ilustartor screen1 vote -
Pucker bug
The pucker creates white triangles at the bottom of the artwork. It seems to export to jpg as it is supposed to, but the vector artwork displays incorrectly.
1 vote -
colored paper no transparent PNG
If I simulate colored paper for my canvas background I cannot export transparent PNGs anymore. This worked before just fine and I always used this technique to be able to work with white surfaces on a "invisible" colored background. When I link the Ai into Photoshop it ignores the background as it certainly should.
The weirdest part about it is, that the PNG always has white background (custom background is off) in the export window despite my colored paper being white at all! As soon as I deactivate colored paper simulation, the PNG can be exported transparent again.
I'm…
1 vote -
Saving not working in AI 2020 and 2021
Having Issues saving on AI 2020 and 2021 version latest updates. The save as feature is not working nor is the export as to save in a different version.
1 vote -
Objects missing when exporting JPEG
Objects/vectors on my art board are missing when exporting file to jpeg. Issue started happening in new Ai 2020 update.
2 votes -
To page view or workspace view rotate option
Ever try to work on a building drawing that's flopped 90° to the right because your overprice copy of Adobe Illustrator doesn't have the option to SIMPLY rotate the view?
1 vote -
Save as SVG destroys <path>
Attached is a very simple SVG drawing (rendered by MathJax) of a path representing the letter k (in math mode). It loads and renders fine in AI 24.2.3 on WIndows 10. But when I save it, I get the second attached file, which also has a path but a very different-looking one (unrecognizable). Presumably a bug in the SVG export engine?
2 votes -
Screen flashes with large slice in screen
I am using Adobe Illustrator CC version 22.1. I open a new document, and no matter what the content, the screen flashes in and out and then a large triangle shaped slice appears in the screen. I cannot use Illustrator at this point. This program costs way too much money for this. Please see attached.
2 votes -
Scatter brush rotation orientation to line.
When using a scatter brush with rotation set to the line (not page) the vertical orientation will randomly flip. For instance, when I'm using the scatter brush to create a bush with stems and leaves pointing up (natural orientation), after creating the line and applying the scatter brush sometimes the brush will apply pointing down.
1 voteRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Also do try the steps provided by Herman.
Thanks & Regards,
Raghuveer Singh -
When exporting an intertwined object to PDF the selection trace is preserved in the saved file
Mac OS Ventura 13.0.1 (22A400)
Illustrator 27.0.1The reproduction scenario is as following:
1. Create two overlaying rings (I used pathfinder to make the hole in the middle).
2. Select both objects
3. Go to Object-Intertwine-Make and select the target area
4. Save in PDFEven if the Flatten transparency was selected (as suggested in https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45826375-intertwine-bug-when-export-as-pdf-x4 ), the tiny selection trace in the intertwined area can be viewed (see the attached file)
1 voteThis issue is fixed in the Prerelease version (available in Creative Cloud Desktop Prerelease section).
Intertwine objects now get treated differently when expanded, and an extra copy get placed underneath the stack of clipped zones to eliminate seams PDF viewers display.
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Nothing works under the file tab
When I click on any of the options under the file tab absolutely nothing happens. Cant save, place, export, create new, etc. It seems like everything else is working perfectly. I can hear my computer whirl when I click on things like it’s working and registering, but when I click on anything under file I hear nothing, like it’s not registering that I’m trying to save. I really need to export these files for a project by next week so this is urgent!!
1 vote -
Mouse/Tablet issues when using Hej Stylus! in combination with Ai
Operating system: macOS 10.15.6
Graphics card: NVIDIA GeForce GT 750M 2 GB
Intel Iris Pro 1536 MB
Wacom Tablet, Intros Pro, or Cintiq 24 HD f.i.Broken: Ai CS6+
Eilert from Hej Stylus! writing. Hej Stylus! is a tool that smoothes tablet output amongst other features.
Hej Stylus! pulls live tablet event data and re-infuses altered events back into the macOS event stream using:CGEvent.tapCreate(tap: .cgSessionEventTap,
place: .headInsertEventTap,
options: .defaultTap,
...
Using any of Hej Stylus!' position smoothing algos creates cursor issues in Ai - on tablet use only. Mouse is not affected.
Using Tablet devices causes blender to 'use'…14 votesHi All,
Thanks for reporting the issue .
We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:1)Kindly provide some video showing how in Illustrator issue is observed, Test file(Via File→Package) & elaborated steps with which you are facing issue and share with us at ShareWithAI@adobe.com .
Please mention the title of this issue as the subject of the mail.
Warm regards
Aishwarya G Gadodia
Illustrator Team -
Arrow Head and Font Drop Down in Floating Panels display bug on Multiple displays
The Arrow Head drop down menu in the Stroke panel pops up in weird places as shown in the attached video.
Similarly, the fonts drop-down menu in the Character panel seems to be showing much larger than it normally would.
This only happens when I am using multiple screens.
1 vote -
PDF vector artwork exported from Fresco to desktop corrupts when opened with Illustrator
I created a vector artwork in Adobe Fresco (app is up to date) on the iPad Pro (OS 17.5.1) then exported it as PDF to my Macbook Pro (Sonoma 14.6.1). The file looks fine until I open it in Illustrator for Desktop (Version 28.6) where one of the vector layers corrupts (best word to describe it) upon opening the PDF in Illustrator.
Troubleshoot attempt 1: I tried exporting and re-exporting and opening and re-opening SO MANY TIMES. The same layer corrupted every time.
Troubleshoot attempt 2: I tried duplicating the artwork in Fresco, then deleted all…
1 voteThis is a limitation of Ai. The truncated path has 32000 points exactly, and the missing part of it just being cut open.
Even though a PDF can have more points, Ai won’t be able to read it. This is not a new bug, it’s just this particular path. You can workaround by splitting it into four chunks.
Please also upvote this request to lift the limitation.
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A group with no appearance attributes is treated and marked like it has some
- Create two objects (e.g. rectangles)
- Group them
- Open Appearance panel
- Add a stroke to your group
- Remove the stroke (with the Delete Selected Item button)
- Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!
If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.
This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid…
12 votes -
Data merge with variables shared by multiple objects should not create errors
Assigning multiple objects to the same variable would be particularly useful for language translations, in which the same value should appear in different objects of the same document.
While the UI allows to link several objects to the same variable, Illustrator behaves badly in these cases:
When a new dataset is created, Illustrator will assign different values to the same variable and where the value shows up is unpredictable.
The exported variable library is invalid and cannot be imported again.
If a CSV is imported into such a document, the import fails with an unknown error, while the CSV…
12 votes -
Home screen bug
Why my AI show the home screen like this? How to repair it?
2 votes -
Screen bug, pixels
I create a new file and the screen starts to pixelize, If I move the mouse the pixels move too and they don't disappear
2 votes -
Unwanted bounding box
I'm working on a
MacBook Pro (Retina, 15-inch, Mid 2015)
Processor 2,2 GHz Quad-Core Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris Pro 1536 MBTwo bounding boxes appear in my .ai file they wouldn't have bothered me if it weren't for the fact that they distort the design on export.
Looking forward to hearing from you.
Best regards,
Silvia Garofalo2 votes
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