Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
1349 results found
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BUG: Workspace panels jump from one screen to another when I click on the "stroke" panel
Details of your operating system and version of Adobe Illustrator
Mac OS 10.12.6
AI 23.0.3The steps you were taking when you experienced the issues
Apply stroke colorWorkspace panels jump from the screen where they are set to appear to another screen. I use an Apple Cinema Display (aluminum bezel) and an Apple 27" display with my MacBook Pro (Retina, 15-inch, Mid 2015)
2 votes -
SVGs are missing elements when opening with Illustrator (and PhotoShop too)
For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.
My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS…
2 votes -
Wake from sleep issues
Illustrator, since the update, when waking from sleep, or even just display sleep - has started to resize the main app window to about 2/3 height of the screen and then when transforming objects (any movement or rotation etc) the pasteboard flickers. The pasteboard also changes shade when shifting bewteen tools - again only after waking from sleep.
It is a brand new Mac Mini, and only affects Illustrator WITHIN the window - i.e. only the pasteboard - no menus or tools etc flicker.
Edit: I have just noticed I get same behaviour with the window resize and some flickering…
4 votes -
Arabic text is not searchable in a PDF saved from Illustrator
Arabic text is not searchable in a PDF saved from Illustrator.
In Adobe Illustrator v. 29.2.1 (Middle Eastern version) on Mac OS 15.2, I created a document with A4 size page, typed any number of words, lines in Arabic Language.I choose to save the file as PDF. Then in Acrobat, when I search for any Arabic word, I get the message "No matches were found".
The same text placed into Adobe InDesign or Microsoft Word, then Export the page as PDF. Those PDFs are fully searchable.I believe that PDFs out of Adobe Illustrator are the only ones with…
2 votes -
Notifications appear on bottom of screen
Notifications appear on bottom of screen. I drag them to the center of the screen but the position is not stored.
1 vote -
Lighting preview is missing in 3D and Materials panel in Ai 2025, Undo does not work for 3D rotation, performance is slow
Why is the preview for lighting missing? And why is the render so slow? Also why is there no undo option to take you back to the previous rotation position??!!!! This is Illustrator 2025! Horrible.
2 votes -
Black table screen
With the latest Windows update, every time I open or create a new file, the desktop screen goes black. I tried uninstalling the latest version and reverting to previous versions, and the same thing happens.
My computer is an HP Pavilion.
Processor: AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz.
Installed RAM: 16.0 GB (15.4 GB usable).
System type: 64-bit operating system, x64 processor.1 vote -
Crash on "Missing Font" screen
Illustrator app will become unresponsive or non-functional at all, when there's a missing font window. and the missing font window is just blank, without anything. The only option is to go to my Windows task manager and close it by forcing quitting. This is latest version of Illustrator x86 app for Windows 10.
2 votes -
corrupted image shown on screen
Im working and every time I move an object around the image gets corrupted, I need to zoom in or zoom out, but its impossible, it looks like pieces are missing from the vector images. I just bought a newMac book pro, in my previous computer I did not had this issue. Please fix it its impossible to work like this
2 votes -
Screen Problems
Hi, There.
I use Illustrator CC 2018 and my OS is Win10 64bit.
Graphic Card is NVIDIA GeForce GTX 1050Ti.
My illustrator have a problem comes up.
The problem is when i drawing or moved object and that gray is what breaks my screen.(like a images.)
I checked GPU Performance of illustrator Options.
but, This problem is over and over again!
Could you send me an email with the details?
1 voteunfortunately we have not been able to recreate the problem on our machine with similar configuration.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.some additional suggestion: You may want to keep your memory free by reducing the number of undoes – last 200 edits in memory may be too much of data in memory that you may not need ever.
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Frequent crash, no crash report , sometimes does not generate recovered file
OS: Windows
Version: 10.0
System Architecture: x64
Built-In Memory: 16207 MB
Lenovo Yoga 720 151kb
intel core i7
Driver[1] Name: NVIDIA GeForce GTX 1050
Driver[1] Driver Version: 23.21.13.9125
Driver[1] Driver Date: 20180316000000.000000-000
Driver[1] Adapter RAM: 2048
Driver[1] PNP DeviceID: PCIIllustrator v23.1 (just updated today 10-5-2019, but problem I'm describing was happening with previous version)
Crashes 3-6 times per day depending on how much time I spend off and on AI. This had been going on as long as I've had this laptop, but some days are better than others. It stops responding and I have to end task via…
6 votes -
First colour value should be highlighted by default
When SHIFT-clicking the colour swatch to bring up the Alternate Colour UI, the first selectable value should be automatically highlighted so that I can type a value in without having to first focus on the entry field with either a mouse click of by hit the TAB key.
A near identical request as this one I recall from a while back:
The UI should operate this way by default for any pop-up type dialog/panel.
4 votes -
[Bug] Copy and paste broken - Unable to paste text without losing formatting, unable to paste shape+text
Hi there,
The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.
Operating system: macOSX v11.4
MBP (13" M1, 2020)
No clipboard enhancements/plugins/appsVersion of AI (Desktop): 25.4.1 and 25.3.1
Steps:
Scenario #1:
Copying and pasting a shape with text, within the same artboard
Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.Scenario #2:
Copying and pasting text, within the same artboard…5 votes -
Cutting out parts of the exported PNG
Exporting "saveforweb" PNG cut all the logos a few pixels in.
P.S. ever since CC was released (and started renting out your software) the quality went down, your software doesnt work well with macos catalina. BOOOOOOO Adobe. BOOOOOOOO.
Money hungry sons-a-*******.
1 vote -
The top of my screen is glitching out whenever I open Ai ver 27.1.1
I have attached two images but the top of my screen moves around with these small dots and strange green glitches whenever i move the mouse or do anything. The whole software is being really buggy too.
2 votes -
Paste on All Artboards Not Working
I have a design on a single artboard. I want to paste it to other artboards to prepare my color separations for screen printing. When I cut the design and select Paste on All Artboards, it pastes the design the correct amount of times...but NOT on the artboards. It pastes them out in the gray area. I have tried different artboard arrangements, and having different artboards active at the time of paste, but the designs still end up not on the artboards.
5 votes -
user insterface Is Very Large
user interface is very large vs photoshop
my screen resolution is 1980x10804 votes -
I get an error when exporting SVG in ver28.5
I get an error when exporting SVG in ver28.5. There is no problem in v27.
1 vote -
GPU acceleration issue
Adobe Illustrator have problem with GPU acceleration.
Some of part of screen disapeared when move object.
BUG tested on graphics card:
GTX 1660
RTX 3060 TI
RTX 3080 TI
Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.Problem occurs on 2 situations:
When trim view is enabled,
When project have many object.
Watch the attached movie.I think this is global problem which which affects all users.
Tested on different AI versions.
I think this bug occurs many, many time earlier.5 votesAs per the confirmation by the original poster in the latest comment, the problem is gone.
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déplacement du centre de rotation d'un objet c'est impossible à replacer, illustrator se plante...
Windows 10 français 20H2_Illustrator 25 01 64 bit français et aussi une tablette WACOM Intuos Pro L!!!!!!.
Le déplacement se fait sans problème avec une souris2 votes
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