1352 results found

1. "Save" action aborted by a subsequent "Save as" action

   I'm using Version 25.0 on a Mac with Catalina OS (10.15.7). In all past versions of Illustrator, once you had initiated a "Save", nothing could interrupt that. Now, saves are both slower and interruptible. If I try to "Save" my .AI file, then do my "Save as low-res PDF" action to export a version for clients, the "Save as low-res PDF" action will cancel the "Save" if it's not yet complete. And there is no indication that this has happened. This means my AI file will revert to the old version without my knowledge, while the low-res PDF will be the only version with my latest changes. This results in MAJOR problems! Please fix this serious bug ASAP -- nothing should be able to override or interrupt a "Save" action, just as in all past AI versions.

   I'm using Version 25.0 on a Mac with Catalina OS (10.15.7). In all past versions of Illustrator, once you had initiated a "Save", nothing could interrupt that. Now, saves are both slower and interruptible. If I try to "Save" my .AI file, then do my "Save as low-res PDF" action to export a version for clients, the "Save as low-res PDF" action will cancel the "Save" if it's not yet complete. And there is no indication that this has happened. This means my AI file will revert to the old version without my knowledge, while the low-res PDF will be… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. BUG: Workspace panels jump from one screen to another when I click on the "stroke" panel

   Details of your operating system and version of Adobe Illustrator
   Mac OS 10.12.6
   AI 23.0.3

   The steps you were taking when you experienced the issues
   Apply stroke color

   Workspace panels jump from the screen where they are set to appear to another screen. I use an Apple Cinema Display (aluminum bezel) and an Apple 27" display with my MacBook Pro (Retina, 15-inch, Mid 2015)

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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3. Using a # in layer name and saving as SVG does not properly save layer names

   In the newest Adobe Illustrator version 28.4.1 when naming a layer with the # and saving as an SVG the export file when opened does not include the # in the layer name. This has never been an issue in previous illustrator versions, and for the work I do I rely on that naming convention to work with the system we integrate SVGs with. I've had to downgrade to a previous version where this does not occur.

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   1 comment  ·  Layers  ·  Delete…  ·  Admin →
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4. The menu does not respond well right after Illustrator launches

   en_US

   Immediately after starting Illustrator, the menu does not respond to clicks and only works once every two times. Also, the phenomenon occurs that opening a new document does not show up the first time. Focusing on another application and refocusing on Illustrator fixes the problem.

   While investigating the cause, it seems to be triggered by the presence of an invalid plugin or its warning screen. Without it, it worked fine.

   Steps to reproduce

   1. Put the invalid plugin into Illustrator's plugin folder
   2. Start Illustrator
   3. Click the File menu

   Expected result

   The File menu will open.

   Actual result

   Nothing happens. A second click will open it momentarily.

   Workaround

   • Move the invalid plugin out of the Illustrator plugins folder and launch Illustrator (permanent solution)
   • Focus on another application and refocus on Illustrator (temporary solution)

   Environment

   • macOS 12.6.7(Apple Silicon)
   • Illustrator 2024(28.1.0)

   Similar posts

   Illustrator Title Bar Menu Items Stop Responding

   Video

   https://youtu.be/YirU5yUzSI4

   ---

   ja_JP

   Illustratorが起動してすぐはメニューがうまく反応しない

   Illustratorを起動してすぐはメニューをクリックしても反応せず、2回に1回しか動かなくなります。また、新規ドキュメントを開いても1度では表示されない現象も起こります。別アプリにフォーカスし、Illustratorに再フォーカスすると直ります。

   原因を調べていたところ、無効なプラグインがあること、またはその警告画面の表示がトリガーになっているようです。それがない場合は正常に動きました。

   再現手順

   1. 無効なプラグインをIllustratorのプラグインフォルダに入れます
   2. Illustratorを起動します
   3. ファイルメニューをクリックします

   期待する結果

   ファイルメニューが展開されます

   実際の結果

   何も起こりません。もう1度クリックすると、一瞬開きます

   回避策

   • 無効なプラグインをIllustratorのプラグインフォルダから出してから、Illustratorを起動します（恒久的な解決）
   • 別アプリにフォーカスし、Illustratorに再フォーカスします（一時的な解決）

   環境

   • macOS 12.6.7(Apple Silicon)
   • Illustrator 2024(28.1.0)

   似ているポスト

   Illustrator Title Bar Menu Items Stop Responding

   動画

   https://youtu.be/YirU5yUzSI4

   en_US

   Immediately after starting Illustrator, the menu does not respond to clicks and only works once every two times. Also, the phenomenon occurs that opening a new document does not show up the first time. Focusing on another application and refocusing on Illustrator fixes the problem.

   While investigating the cause, it seems to be triggered by the presence of an invalid plugin or its warning screen. Without it, it worked fine.

   Steps to reproduce

   1. Put the invalid plugin into Illustrator's plugin folder
   2. Start Illustrator
   3. Click the File menu

   Expected result

   The File menu will open.

   Actual result

   Nothing happens. A… more

   7 votes

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   5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Getting Blank screen

   Getting grey blank screen not able to see any UI like File, Edit, etc., menus. Even the shortcuts are not working. Within seconds the Adobe illustrator closed automatically. Not able to recover the file as well.

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   0 comments  ·  Launch  ·  Delete…  ·  Admin →
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6. Rotate lagging/hangs, whenever I'm in rotate tool and rotating lines or objects, sometimes I experience lagging about 1 - 2 minutes

   it stucks on this cursor here(image attached), it will last 30 seconds - 1-2 minutes, been dealing with this for a long time.

   Looking forward for the fix.

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   0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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7. corrupted image shown on screen

   Im working and every time I move an object around the image gets corrupted, I need to zoom in or zoom out, but its impossible, it looks like pieces are missing from the vector images. I just bought a newMac book pro, in my previous computer I did not had this issue. Please fix it its impossible to work like this

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   2 votes

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   0 comments  ·  Other...  ·  Delete…  ·  Admin →
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8. Arabic text is not searchable in a PDF saved from Illustrator

   Arabic text is not searchable in a PDF saved from Illustrator.
   In Adobe Illustrator v. 29.2.1 (Middle Eastern version) on Mac OS 15.2, I created a document with A4 size page, typed any number of words, lines in Arabic Language.

   I choose to save the file as PDF. Then in Acrobat, when I search for any Arabic word, I get the message "No matches were found".
   The same text placed into Adobe InDesign or Microsoft Word, then Export the page as PDF. Those PDFs are fully searchable.

   I believe that PDFs out of Adobe Illustrator are the only ones with this problem.

   Note. This issue was reported by Samer_M who had posted his issue and attached PDF file on the Adobe Community Forums here…
   https://community.adobe.com/t5/acrobat-reader-discussions/unable-to-search-for-arabic-words-in-a-pdf-document/m-p/15136014#M113476

   Arabic text is not searchable in a PDF saved from Illustrator.
   In Adobe Illustrator v. 29.2.1 (Middle Eastern version) on Mac OS 15.2, I created a document with A4 size page, typed any number of words, lines in Arabic Language.

   I choose to save the file as PDF. Then in Acrobat, when I search for any Arabic word, I get the message "No matches were found".
   The same text placed into Adobe InDesign or Microsoft Word, then Export the page as PDF. Those PDFs are fully searchable.

   I believe that PDFs out of Adobe Illustrator are the only ones with… more

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   2 votes

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   0 comments  ·  Other...  ·  Delete…  ·  Admin →
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9. Many issues in Illustrator 2025

   Hi everyone,
   I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

   ⚠️ Main Problems:

   Error ID: -128 when pasting text
   Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
   Can't paste the type. ID: -128
   This makes it impossible to replace or update any existing text areas.

   Can't move objects: transformation too large
   When trying to move a single element, I get an error:
   Can't move the objects. The requested transformation would make some objects too large.
   No idea why this happens—nothing is grouped, and I’ve checked that all layers are unlocked.

   Dragging text boxes stretches the text instead of resizing the box
   When I try to expand a text area, Illustrator stretches the text itself rather than increasing the box size. It seems like all text is stuck in Point Type mode, and switching it to Area Type doesn’t always work.

   Selection issues and erratic grouping

   Some objects can't be selected at all unless I use Outline mode.

   Clicking one object sometimes causes all nearby objects to move.

   Even though I haven't grouped anything, Illustrator treats random sets of objects as if they're linked.

   Save and export often fail or hang

   Saving the document often gets stuck or results in a corrupt file.

   Exporting as PDF, PNG, or SVG occasionally fails without an error or freezes Illustrator entirely.

   🧪 What I’ve tried:

   Clean reinstall of Illustrator 2025

   Resetting preferences

   Unlocking all objects and layers

   Copying elements into a new document

   Using older file formats (e.g., Illustrator 2020)

   Saving as SVG and reimporting

   Hi everyone,
   I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

   ⚠️ Main Problems:

   Error ID: -128 when pasting text
   Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
   Can't paste the type. ID: -128
   This makes it impossible to replace or update any existing text areas.

   Can't move objects: transformation too large
   When… more

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   3 votes

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   Request to Contact Support  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Regression in version 27.0 - SVG tspan not handled correctly

    Hello

    When I place the following SVG

    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 500 500" width="500" height="500"><text><tspan>60</tspan></text></svg>

    And then try to export the object back to SVG, I get

    <?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" width="36.86" height="39.2" viewBox="0 0 36.86 39.2"/>

    The tspan content is gone.

    Without the tspan it works ok. It also works fine in AI 26.5

    The example is an extract from a larger SVG object created through the Datylon plugin

    Seems like an AI regression bug. Any chance it will be fixed in later versions?

    Tx!

    Peter

    PS also posted as https://community.adobe.com/t5/illustrator-discussions/regression-in-versoin-27-0-svg-tspan-not-handled-correctly/m-p/13297751

    2 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

11. Tilde key for transforming patterns does not work as in the 2024 and earlier versions

    Holding down the tilde key ~ when direct selecting a pattern filled object used to give you the option to interactively transform the pattern inside the object. It would override the transform settings for patterns and give you a live preview when transforming (move/scale/rotate) the pattern only.
    This behaves different when moving the pattern in the 2025 and 2026 versions. It will move the object and the pattern and snap the object back when the mouse is released.
    See: https://community.adobe.com/t5/illustrator-discussions/moving-a-pattern-inside-a-shape/m-p/15580218#M457374

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    4 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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12. Frequent crash, no crash report , sometimes does not generate recovered file

    OS: Windows
    Version: 10.0
    System Architecture: x64
    Built-In Memory: 16207 MB
    Lenovo Yoga 720 151kb
    intel core i7
    Driver[1] Name: NVIDIA GeForce GTX 1050
    Driver[1] Driver Version: 23.21.13.9125
    Driver[1] Driver Date: 20180316000000.000000-000
    Driver[1] Adapter RAM: 2048
    Driver[1] PNP DeviceID: PCI

    Illustrator v23.1 (just updated today 10-5-2019, but problem I'm describing was happening with previous version)

    Crashes 3-6 times per day depending on how much time I spend off and on AI. This had been going on as long as I've had this laptop, but some days are better than others. It stops responding and I have to end task via task manager. Sometimes there is NO recovered file, so I am losing work. When a recovered file is generated, sometimes images disappear or or otherwise corrupted so I have to add them all back. No particular action seems to trigger it as far as I can tell, just general use with simple things like text boxes and colored shapes. No complicated effects or anything, just the most basic elements. I never see a crash report message on the screen, although I suppose the crash reports are generated and just stored somewhere.? I am exhausted by AI all the time, but it's even more frustrating right now with many deadlines going on.

    OS: Windows
    Version: 10.0
    System Architecture: x64
    Built-In Memory: 16207 MB
    Lenovo Yoga 720 151kb
    intel core i7
    Driver[1] Name: NVIDIA GeForce GTX 1050
    Driver[1] Driver Version: 23.21.13.9125
    Driver[1] Driver Date: 20180316000000.000000-000
    Driver[1] Adapter RAM: 2048
    Driver[1] PNP DeviceID: PCI

    Illustrator v23.1 (just updated today 10-5-2019, but problem I'm describing was happening with previous version)

    Crashes 3-6 times per day depending on how much time I spend off and on AI. This had been going on as long as I've had this laptop, but some days are better than others. It stops responding and I have to end task via… more

    6 votes

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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13. Wake from sleep issues

    Illustrator, since the update, when waking from sleep, or even just display sleep - has started to resize the main app window to about 2/3 height of the screen and then when transforming objects (any movement or rotation etc) the pasteboard flickers. The pasteboard also changes shade when shifting bewteen tools - again only after waking from sleep.

    It is a brand new Mac Mini, and only affects Illustrator WITHIN the window - i.e. only the pasteboard - no menus or tools etc flicker.

    Edit: I have just noticed I get same behaviour with the window resize and some flickering of the actual image in photoshop too.

    Edit:
    • In Illustrator, the preview and pasteboard change shade when hitting space for hand tool - interestingly ONLY when the mouse cursor is within the pasteboard area. If it is over control or palettes etc then no change in preview.

    • Closing document and reopening seems to sort the issue (no need to relaunch Illustrator)

    Something to do with how CC is communicating with M1 GPU?

    Mac Mini M1 2020, macOS Big Sur 11.4, Illustrator 25.3, Photoshop 22.4.2

    Illustrator, since the update, when waking from sleep, or even just display sleep - has started to resize the main app window to about 2/3 height of the screen and then when transforming objects (any movement or rotation etc) the pasteboard flickers. The pasteboard also changes shade when shifting bewteen tools - again only after waking from sleep.

    It is a brand new Mac Mini, and only affects Illustrator WITHIN the window - i.e. only the pasteboard - no menus or tools etc flicker.

    Edit: I have just noticed I get same behaviour with the window resize and some flickering… more

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    4 votes

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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14. Notifications appear on bottom of screen

    Notifications appear on bottom of screen. I drag them to the center of the screen but the position is not stored.

    1 vote

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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15. Artwork windows not consolidating to the center window

    Since updating my Illustrator for a week or so ago... when I open artwork the artwork does not open and I am unable to consolidate art windows into the main window. Seems like some sort of bug. The only way I can bring open files is by navigating to Window > Arrange > Float all windows. When I drag the window back into the main panel it disappears. The open screen will not go away.

    5 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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16. Black table screen

    With the latest Windows update, every time I open or create a new file, the desktop screen goes black. I tried uninstalling the latest version and reverting to previous versions, and the same thing happens.
    My computer is an HP Pavilion.
    Processor: AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz.
    Installed RAM: 16.0 GB (15.4 GB usable).
    System type: 64-bit operating system, x64 processor.

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    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. The lines appear to be drawn when touching on the screen, but once pen is released the lines disperse

    The lines appear to be drawn when touching on the screen, but once brush is released from the surface, the lines disperse as if they were never drawn,

    2 votes

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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18. First colour value should be highlighted by default

    When SHIFT-clicking the colour swatch to bring up the Alternate Colour UI, the first selectable value should be automatically highlighted so that I can type a value in without having to first focus on the entry field with either a mouse click of by hit the TAB key.

    A near identical request as this one I recall from a while back:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36064045-rotate-dialog-box-should-have-value-highlighted-by

    The UI should operate this way by default for any pop-up type dialog/panel.

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    4 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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19. Holding Shift when picking a color from a gradient in a CMYK document samples the wrong color

    Even though we can hold Shift to pick a color form an object with a gradient applied, it picks the color sampled from the screen — the RGB value.
    It means if we are in a CMYK document and picking a color from a white-to-black gradient, the picked color would NOT be a shade of black, as expected, but an atrocious converted muddy RGB value.
    This is not what it should do!

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    6 votes

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    2 comments  ·  Gradients  ·  Delete…  ·  Admin →
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20. SVGs are missing elements when opening with Illustrator (and PhotoShop too)

    For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.

    My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS then it will open in Illustrator, but it's not the right file type for my needs. I also shouldn't have to use a free, inferior program to work around bugs in the very expensive software I pay for.

    I'm using the newest version of Illustrator (26.3.1)

    For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.

    My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS… more

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    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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