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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1349 results found

  1. Wrong encoding of separation names when exporting to PDF/X-4 (should be UTF-8)

    When exporting to PDF/X-4 from Illustrator, the separation names are not encoded in UTF-8 (which is requested by the PDF/X-4 standard) but using the OS encoding (MacRoman on Mac - ISO-8859-1 on Windows).

    This makes the PDF/X-4 preflight to fail.

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  2. Hauptmenü nicht sichtbar

    Jedes mal wenn ich Illustrator öffne zeigt sich die Startseite nicht. Das Einzige was zu sehen ist, ist die Oberste Leiste (Datei Bearbeiten Objekt etc) der Rest des Screens ist grau. Wenn ich mit der Maus an bestimmte Stellen klicke funktioniert noch alles, ich kann nur nichts außer grau sehen. Auch wenn ich über die obere Leiste eine neue Datei erstellen will, zeigt es mir nur ein graues Fenster an (ich kann also nicht sehen wo ich z.b das Format einstellen kann). Sobald ich dann eine Datei geöffnet habe funktioniert ales wieder und ich sehe alles in der Datei, nur…

    1 vote

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  3. Ausgeblendete Objekte werden am Bildschirm angezeigt und trotz Ausblendung exportiert

    Ich verwende ein 64 Bit Betriebssystem und bin mit der Adobe CC stets auf dem aktuellsten Stand. Es stehen keine nicht installierten Updates an.

    Mein(e) Problem(e) trat(en) seit gestern verstärkt auf:
    Meine Datei besteht aus einigen Ebenen in denen Objekte in Gruppen oder einzeln liegen. Für den Export muss ich Elemente ausblenden. Zur Sicherheit habe ich alle anderen Objekte auf der Ebene stets gesperrt. Beim ein- und ausblenden entsteht der Fehler: Trotz Sperrung und Ausblendung wird das Objekt weiterhin angezeigt. Beim Export als PNG wird es leider auch mit exportiert (allerdings nicht zuverlässig - es kam auch vor, dass…

    1 vote

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    0 comments  ·  Layers  ·  Admin →
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  4. Overprint doesn't work on text with 3D effect

    I have to use 3D effect (rotation) for some characters, but the overprint doesn't work when the effect is applied… I have to keep the text option more as possible without vecorizing…

    2 votes

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  5. drop down boxes appear off screen - instead of simply dropping down.

    I encounter and issue in illustrator where my drop-down menus appear either on the left of my screen or in the case of the Variable Width Profile opens at the bottom of my screen, (outside of illustrator) and won't allow me to select the profile I would prefer. It's a floating box but it won't allow me to move it. I have a similar issue in Premier as well. I don't have this issue in PS, so it appears as exlcusive to illustrator.

    1 vote

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  6. SVG files can not be opened in Adobe CC / Illustrator 22.1.0 (Mac OS, High Sierra)

    I have been successfully exported / imported SVG files in the past. Just recently I had to re-install MacOS and Adobe CC suite with Illustrator, Photoshop etc. I just noticed I can not open SVG files in Illustrator anymore. They can be opened in Photoshop but not in Illustrator. If i try to open them in illustrator, I'm seeing prompt where I can choose if I want to import the file in text, PNG (!) or some other formats.

    3 votes

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  7. In Windows 10 Full Screen covers Windows 10 Taskbar

    One of the things I abhor (yes abhor) about Mac computers is that the apps at full screen cover EVERYTHING making things hard to use. Adobe Illustrator now behaves that way. A Maximized window should NOT cover the taskbar. If I wanted a Mac I'd buy one. I don't want Windows 10 Apps to behave like they are on a Mac.

    1 vote

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  8. Mac - Double click top bar to expand window no longer works.

    Double clicking the top bar used to expand the AI window to fit screen. No longer works on Mac AI 2019

    3 votes

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  9. 1 vote

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  10. Colour code changing Illustrator 25.4 BUG!

    When I put in a number on R G B example R88 G122 B27, it changes but then when I select another object and go back to double check the other object the colour has changed back to something else. See screen shot. I saved the colour in the pallete. The colour should have the same values as the name I want R88, G122, B27 but its value is different, its giving me a different colour value.

    My colour setting are see screen shot

    3 votes

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  11. Choosing Fit On Screen option from the dropdown in the status bar pans to next mouse click position

    When I click fit on screen in the screen size (I don't know the actual name of the option thing) option it fits to the screen THEN will move to where the mouse is clicked next, just like the zoom tool. This is decreasing efficiency of the app for me.

    2 votes

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  12. "Open" button not responding first time

    After the recent update, with the new layout of the home screen, I have to click the "Open..." button two or three times before it opens the file explorer window. It acts like it is being clicked, but then nothing happens.

    3 votes

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  13. Bottom docked panel gets collapsed when toggling Full Screen Mode

    Bottom panel (Currently Layers or Artboards) disappears in Full Screen mode. Opening manually from Window > Layers or hotkey (F7) does not work. Will also disappear when a panel directly above is selected. Need to select the panel at top of stack to make the bottommost panel appear.

    1 vote

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  14. Workspace & Tool Panels Appear/Disappear Continually--AI CC 2020

    My Workspace panels & Tool panel continually disappear and reappear when I move my mouse. I cannot figure out how to restore them in a fixed position on my screen.

    Running Illustrator v 24.0.2 on Windows

    3 votes

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  15. Cannot Successfully Get Into Project

    AI opens normally but when I start a new file things go awry. The home screen image remains "ghosted" over the blank project. Any side panel I open and close will then appear as if it is both open and closed at the same time. If I toggle the visability of the layer then it sort of clears the project screen to an almost normal looking project start (as in it clears the ghosted panels and home screen) but I cannot draw or do anything on the project. I am not experiencing any performance issues as far as lag or…

    3 votes

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  16. What’s New screen pops up every time I close all documents

    Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.

    1 vote

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  17. New preview mode

    BUG in the new CC 2019 Version. Preview mode forces it's way for some reason during use. Screen becomes blank- only a restart brings back document.

    3 votes

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  18. Annoying opening screen

    I reinstalled the system. I removed and reinstalled Adobe Illustrator. No solution. I don't understand why the problem is caused.
    Mac Mojave 10.14.2
    Adobe Illustrator 23.0.1

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  19. Undo (CMD+Z) doesn't work correctly with "Scale Artwork with Artboard" feature

    When I scale artboard, and use new "Scale Artwork with Artboard (finally ;)" feature, and then try to undo to previous scale (Cmd+Z), some objects don't return to previous position and remain outside artboard. Please see screen recording, attached.

    3 votes

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    2 comments  ·  Other...  ·  Admin →
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  20. Window auto scrolling

    When opening Illustrator the file auto moves to the right at a slow pace. When hitting Shift it jumps - it only stay still if the mouse is off the application. The art won't stay steady on screen.

    4 votes

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