Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8033 results found
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Rotate tool Alt click and Wacom tablet
Hey :)
I use illustrator CC 2017.I use my Wacom intuos for almost everything since it is easier and I am comfortable to it than using mouse.
I use Rotate tool to copy objects in circle with a center point.( Select Rotate tool, Hold Alt and click to choose the center of the object) .
When I use wacom tablet to achieve this, the Center point keeps floating with the mouse pointer. I have to use my mouse to click to set a center point.
I have used it in multiple computers and with other wacom devices too. I…39 votesThank you for reporting the issue. We have added the issue to our backlog.
With Best Regards,
Raghuveer Singh -
PDF export without color conversion converts RGB images to CMYK
This is a bug that occurs in Illustrator 2025 (29.2.1) and later.
When an RGB image is placed as a linked file in a CMYK document, it gets converted to CMYK upon PDF export, even if "No Color Conversion" is selected. In Illustrator 2025 (29.2.0) and earlier, the image remained in RGB.
This bug affects only PNG and JPG files. Other formats, such as PSD, remain in RGB.
Steps to Reproduce
- Create a new CMYK document.
- Place an RGB image (PNG or JPG) as a linked file (do not embed).
- Export the document as a PDF with "No Color Conversion"…
38 votesAs reported, the fix is now in the released 29.5.1 general build
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Legacy text objects updated after two file saves are completely lost
Bugs fixed in CC2018 are still not fixed.
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32018143-text-lost-when-updating-text-of-old-versionReproduction Procedure:
1. Prepare and open a file of version 10 or less.
2. Click [OK] button in Legacy Text Warning dialog.
3. Save the file as is.
4. [Important] Open the saved file.
5. [Important] Save the file as is.
6. Open the saved file.
7. Click on a legacy text object with the Text tool.
8. Click [Update] button in the warning dialog box.
→Legacy text object is completely lost.This bug occurs in all versions since CC2018.
Japanese:
ファイル保存を2回した後にレガシーテキストオブジェクトを更新すると完全に消失します再現手順…
38 votes -
Objects Fill Color (Global/Spot) removed when changing any of the stroke property
I have multiple objects selected with the same stroke colour and different fill colours. I change the stroke colour and the fill colour of all selected objects change to none. Using Illustrator 25.3 on Mac 10.4.6.
38 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Adjustment of a gradient in Live Paint Bucket (K)
In Illustrator CC2019 the Adjustment of a gradient in Live Painting Bucket (K) does not work.
When in Live Painting Bucket (K) i apply the gradient, then i can not adjust it manually.38 votesHi Everyone,
The fix has been rolled out and is available in our latest release build – 29.3.0 which is available worldwide now.
Illustrator will now allows to change gradients of the Live Paint selections, using Gradient tool.
The annotator won’t show up when you do this, but you will see the changes immediately if you have GPU Preview and Real-Time Drawing and Editing options enabled in Preferences.
What’s new in 29.3: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
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White is now yellow
All my colors with todays 10/16/18 update have shifted and have lost their embedded color file. (When opening previous work). My white swatch is yellow. But when placed in Indesign it is white as well well as the color makeup 0000. Hiw can i fix this?
38 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Gestures Broken
Gestures (e.g. pinch to zoom, two finger panning) don't work in Illustrator for me anymore. They used to work just fine on both my Wacom tablet and laptop's touchpad, but now don't work for either. They work in Photoshop, just not Illustrator, so I'm not sure if it's an option that's been deselected or an actual bug, but I can't find the option if so. I can usually scroll vertically, pinch to zoom sometimes scrolls horizontally instead, and I can't use gestures to actually zoom at all.
OS: Windows 10
Version: Illustrator 201738 votesI am glad to update that this issue was fixed in 23.0.5 release.
Thank you for all the feedback.
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Brush strokes get displaced from their paths in large canvas documents
I found a bug that affects the placement of stroke art in relation to its stroke path. When creating a document that needs a canvas that's larger than 227" it results in paths being offset from their original path without any additional effects. When creating a document that has a 227" canvas the stroke art is correctly aligned to their path.
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Screen Shot 2022-12-08 at 12.11.30 PM.png 80 KB -
Screenshot 2021-03-29 at 20.17.51.png 164 KB -
Large Canvas Art Brush.ai 97 KB -
Screenshot 2020-11-17 at 10.17.43.png 290 KB -
Screenshot 2020-11-17 at 10.17.43.png 290 KB -
Screen Shot 2020-10-22 at 10.55.36 AM.png 297 KB -
Screen Shot 2020-10-22 at 10.55.36 AM.png 297 KB
37 votes -
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Fix Adobe Illustrator CC 2019 Type Library Reference - VB scripts return error
Illustrator CC 2019 Type Library is broken when attempting to Reference from Visual Studio.
VB.Net or C# projects attempt to add the reference from: C:\Program Files\Adobe\Adobe Illustrator CC 2019\Plug-ins\Extensions\Scripting Support.aip, and give the attached error.
My idea, is for Adobe to fix it!
Older versions work fine.
37 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Character colors set for character/paragraph styles loaded from another document are lost when the file is saved and reopened.
別のドキュメントから読み込んだ文字スタイル・段落スタイルに設定された文字カラーは，ファイルを保存して再度開いたときに失われてしまいます。
macOS & Windows OS, Illustrator all versions
再現手順
① ドキュメント上で段落スタイルを新規作成し，文字カラーを設定後，保存する。
② 別のドキュメントの段落スタイルパネル「段落スタイルの読み込み…」より，①.ai を読み込む。
③ 読み込んだ段落スタイルを適用したテキストオブジェクトを作成し，保存する。
④ ③のドキュメントを再度開く。望む結果： ①で設定した文字の色が，段落スタイルの「文字カラー」に設定されている。
実際の結果： 段落スタイルの「文字カラー」は「なし」になっている。
読み込んだスタイルを適用したテキストオブジェクトの見た目は黒くなり（カラースペースがDevice Grayになり），カラーパネルの表示は「？」になります。
上記手順では「段落スタイル」について書いていますが，「文字スタイル」で設定した場合も，同様の不具合が発生します。
36 votes -
Pattern swatches behave unexpectedly
Several mentions on the Illustrator user forum about patterns changing (content or color) when copied/pasted:
https://community.adobe.com/t5/illustrator/copy-paste-pattern-fill-keeps-pasting-object-with-former-pattern-not-new-pattern/m-p/12140673#M281278https://community.adobe.com/t5/illustrator/pattern-glitch/m-p/12141847#M281340
and one on uservoice that looks similar:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43695972-artwork-containing-any-swatch-is-changing-color-wh36 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Gradient stays selected when trying to pick a solid colour
After upgrading to v23, it's become very difficult to switch from having a gradient selected and to having a solid colour.
36 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Keyboard Increment field in Preferences no longer gets focused when dialog opens, new Search field does
Unrequested extra Search function in the Preferences window in update 29.7
I (and many others) were eagerly awaiting the update because the jumping fonts were a nightmare on the production floor! But who asked for an extra search function in the preferences window? Now I have to press Tab 4 times before I can quickly adjust my Keyboard Increment. As an artworker, I use this function about 10 times a day, so that's an extra 40 times pressing Tab (approximately 800 times a month)... why, why, why?35 votesFix available in prerelease build now - version 29.8
To be rolled out in general build soon.
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Illustrator documents open to a red / black screen
Resizing the document window rectifies the issue, annoying nevertheless
35 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Files not saving correctly, reopens to older versions.
Twice this week I've saved files, closed them, and opened them later and my changes were not saved – illustrator opened way older versions of the files. What's weirder is one is a PDF, and the PDF shows the accurate file, but when I open it in illustrator it shows the old version.
35 votesI am glad to update that this issue was fixed in 24.0 release.
Thank you for all the feedback.
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Click and touch release problems Illustrator CC 2018 Mac High Sierra - cause dictation software
Illustrator v 22.0.1, Mac OS High Sierra on Macbook Pro 2016, touch bar, 2.9GHz Intel core i7, 16GB 2133MHz LPDDR3
Clicking, tapping, with trackpad or wireless mouse (Kensington wireless Turbo Mouse trackball): click/tap does not release, so the object is highlighted or selected and stuck to the cursor as you move it around.
In the layers palette, (The new Properties/Layers) clicking/tapping a layer lock to unlock it may unlock it with a delay, or lock/relock it. The same goes for view/hide visibility for layers. The response is difficult to interpret, possibly because of delays. But it not possible to use…
35 votesWe are not hearing any more comments on this thread. If you still run into this problem due to Dictation software, please reach out to Support.
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Brush Pressure exceeds set size/variation
When drawing with the brush in CC 2018, the brush size of the stroke can exceed the set size and variation. For instance, If I have a brush size of 3 and variation 3, when drawing pressing very hard, the stroke size will go above 3 pts. in CC 2017 the brush stroke was limited to brush size.
35 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi, all.
As per the investigation done by the engineering team, the issue is not a bug, but an expected scenario.
Variation means that it should go both above and below the set size.
So a 3pt stroke with 3pt variation will draw from 0 to 6 pt. Kindly reach out to us incase you have any queries.
Regards, Aishwarya G Gadodia
Illustrator Team
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Upgrade 25.4.6 Not export dxf
Upgrade 25.4.6 Not export dxf
MacoS 10.14.634 votesCompleted (Comments Open) ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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Smart Vector Object in Photoshop does not open anymore in Illustrator after upgrading to Monterey 12.3 I got an error -1703.
Smart Vector Object in Photoshop does not open anymore in Illustrator after upgrading to Monterey 12.3 I got an error -1703.
34 votesThis issue is fixed in macOS 12.3.1 update from Apple.
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Profile of the document changes when a screenshot with P3 display (AI 24.3) is drag & dropped on Mac
Take a screenshot (Command-Shift-4) and select the area. Drag in the image from its preview into an Ai open document with color settings: North American Web with the monitor profile preset to sRGB. Upon dropping the file into the canvas, the monitor profile becomes "Monitor" automatically. All the colors change visually with no warning presented.
34 votes
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