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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7756 results found

  1. Dialog box text selection missing blinking cursor

    When placing a cursor in a dialog box (ie font size, object transform) the blinking cursor disappears.

    32 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  2. Action using the transform panel will not keep settings after restart of Illustrator

    I created action that use the TRANSFORM panel, when closing and restarting iIllustrator the action gives the error THE OBJECT "ALIGNEMENT" IS NOT CURRENTLY AVAILABLE. Action does work under Illy CC 2018 (version 22.1).

    Currently using version 23.0.1
    OSX High Sierra.

    32 votes

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    22 comments  ·  Other...  ·  Admin →
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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  3. 32 votes

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    9 comments  ·  Other...  ·  Admin →
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  4. Font drop down menu disappears

    Whenever I select the font drop down menu, and I'm going through the fonts I have, it just randomly disappears as I'm looking through the fonts to find the one I want to use, although I can still use my arrow keys to go through the list even though the drop down menu isn't on my screen.

    32 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  5. After updating Illustrator 2023 to v27.9.2, the name gets changed to Illustrator 2024

    After updating, the name should remain the original, Illustrator 2023.

    using: macOS 12.7.4
    language: Japanese

    31 votes

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    4 comments  ·  Other...  ·  Admin →
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  6. Illustrator is not exporting with the current file name

    1. Create a document
    2. Draw a rectangle (just for it to have something inside)
    3. Save it anywhere as '1.ai'
    4. Export a, say, TIF, with default settings (these don't really matter) — Ai will offer '1.tif' name for the file exported
    5. Save this document as '2.ai'
    6. Export another TIF — Ail will use '1.tif' name, although the file is now '2.ai' This is wrong. Ai should adapt the name from the file actual name and not the original one.
    31 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  7. Gaussian Blur does not scale. Frustrating

    Gaussian Blur does not scale when I scale an object with the effect applied.
    'Scale Strokes & Effects' is turned On.
    Really frustrated because it's such a simple thing to recalculate it. Fix asap!

    31 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  8. Switching between files doesn't work properly - or at all

    See the attached video. I have two files open. The second file I opened does not display. When I click on the file tab I still have the previous file displayed. Regardless of which file is active, I can only edit one. I can't even see the other. They are two completely different projects - they do not look the same. You are only seeing one file in this video, despite which one I select. I have to quite and restart, losing any changes I may have in the one file I cannot see.

    31 votes

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  9. 31 votes

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  10. 31 votes

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    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  11. 縦組みのエリア内文字のスレッドテキストオプション作成が正常に機能しない

    macOS 14.7.2
    Illustrator ver.29.1

    Step to reproduce
    1.縦組みのエリア内文字を作成する
    2.矩形ツールで矩形を描く
    3.エリア内文字と矩形を選択してメニュー「書式→スレッドテキストオプション→作成」を選択する。
    4.矩形が縦組みエリア内文字に変換されるが、スレッドテキストにはならずエリア内文字のコンテンツがコピーされた状態になる。

    期待する動作
    矩形がスレッドテキストとして正常にリンクされる。

    実際の結果
    スレッドテキスト→作成を実行してもスレッドテキストとならずコンテンツの状態もおかしい。

    回避策
    Tツールを使って手動でスレッドテキストをリンクさせる。

    縦組みに対するスレッドテキストオプションの挙動は全般おかしく、エリア内文字や矩形の構成や状態によって挙動が異なる場合がありますが、全般的に意図した通りに動作しない。
    また、おかしくなったエリア内テキストを手動でリンクさせようとするとIllustratorがクラッシュします。

    以下のコミュニティ投稿もご参照ください。
    https://community.adobe.com/t5/illustratorフォーラム-discussions/縦書き文章でスレッドテキストオプションが正常におこなわれない/td-p/15077023?profile.language=ja

    30 votes

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  12. テキスト右揃え不具合

    OS / Windows 11 Home 23H2
    Illustrator 2025(バージョン 29.1)

    右揃えテキスト中に四分アキ等の文字が含まれ、アキの設定を自動の場合、テキスト右端がズレます。
    自動設定ではなく、「アキなし」や個別にアキ量を「二分アキ」等に指定するとこの問題は解消されます。

    30 votes

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  13. Transform Again bug 変形の繰り返しバグ

    変形の繰り返しで多数のオブジェクトをサイズ変更すると、サイズが狂う。
    速くすると特に症状がでます。

    30 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  14. Some shortcuts don't work while using non-English keyboard / language layout

    After upgrading to AI 26.0 (and still not fixed in 26.0.1) some shortcuts stopped working, like those:
    - Show/hide layers = cmd + ;
    - Lock selection = cmd + 2

    It seems that all shortcuts with czech letters on the keyboard instead of US are affected. To be clear:
    - On us keyboard there is ";" key, but on the Czech keyboard, there is "ů" letter.
    - The same for the letter "2" on US, on the Czech keyboard, there is "ě" letter.

    Possible fix: to keep logic as before, when everything worked, you have to work with hardware…

    30 votes

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    Started  ·  28 comments  ·  User Interface  ·  Admin →
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  15. If a symbol contains clipping groups or freeform gradients, its bounding box is calculated based on bounds of clipped contents, not masks

    If you convert a clipping group to a symbol, the bounding box for it will be calculated according to clipped art and not the clipping path, resulting in a larger box.
    The same exact behaviour we had for rasterized clipping groups (now fixed).
    Please fix this one too.

    30 votes

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    9 comments  ·  Symbols  ·  Admin →
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  16. Groups inside compound paths lead to problems

    Today I'm going to bring you awareness to the way Illustrator treats groups in compounds.

    For me it sounds strange already — why would I want a group inside of a compound path?
    What would I use it for?
    Ai won’t allow me to go isolate this group to edit its components.
    Ai would not show it in the Layers tree — for some reason we can’t expand a compound path to see its children, like we can do with the groups.
    Ai won’t give scripts a way to see these groups inside of compound paths — and this leads…

    30 votes

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  17. Escape Key and Arrows Not Working With Illustrator 2019

    Several keys are not working as intended. The arrow keys do not work at all. The escape key also does not work in certain situations. When creating text, the escape key no longer works to exit out of editing the text.

    30 votes

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    Hi everyone,

    The issue seems to be fixed for all users. So please let us know if anyone else is still facing it, otherwise we can close the issue.

    Regards
    Anjali
    Adobe Illustrator

  18. 30 votes

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  19. illustrator crashes when using surface pen to draw

    as soon as i use Illustrator to draw using my surface pen on my surface 4 pro illustrator crashes. it did this to me in the trail of cc 2018 however i assumed it was because of the trail version. i subscribed to cc 2018 a few days ago to draw and i haven't been able to draw with my tablet. mouse seems to work but as soon as i use a brush with my surface pen it crashes and will not allow me to generate a crash report as it stays gray forcing me to restart my computer.

    30 votes

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    Raghuveer Singh [10:04 AM]
    Hello,

    Please accept my sincere apology for the inconvenience and disappointment the issue has caused. We do test our products thoroughly including running it through multiple beta testers and we really regret that this issue slipped past our quality checks.
    We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.5 (Build 2). While the build is prerelease this build is still of production quality. Please feel free to use/recommend it for your day to day activity.
    We would appreciate if you can give us the feedback on the correctness of the fix by pressing the Thumbs up button on the UserVoice page.

    Regards,
    Raghuveer Singh | Sr. Software Product Quality Specialist | Illustrator Team
    Creativity is all around you.

  20. 29 votes

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