Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8249 results found
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Not saving when i make changes and save. it is always original version when opened.
Not saving when i make changes and save. it is always original version when opened.
1 vote -
Pasting goes to the back of the layer - and not on top!!!!!
When copying an object and then pasting the new object goes to the back of the stack of objects and not to the front! Please fix and make it go to the top.
1 vote -
Actions don't work with function keys in Illustrator 2020
In CS6 the function keys worked fine to invoke actions. In Illustrator CC 2020 the function keys operate as Mac function keys but can't be used to invoke an action. For example, I have Shift + F3 programmed in AI to save a file as .PNG to the current disk. I know the action does what it should because when I double-click it in the Actions menu it works fine. When I press shift+F3, I get the multi-file window, which is the native Mac keyboard function for F3. It's as if the programmers forgot to override the Mac function keys…
2 votes -
Dotted Guidelines on Retina Displays too small, and option to move Guidleines to back needed!
I have a 27" Late 2015 iMac with a Retina display. I used to work with guidelines that were dots, but I've found that they are too small to see on a Retina display, so practically unusable, making me resort to using lines. However, if I move the same artwork window onto my second monitor (non-Retina), the dotted guidelines return to a reasonable size. If there was an option to increase the size of guideline dots as part of the UI preferences, that would be a great addition. Also: the ability to move guidelines to the back of the artwork…
2 votes -
Linked images don't show when opening a file
Since the June update, some linked images don't appear when first time opening an existing file. After selecting them with the white arrow and moving them, they suddenly appear.
2 votes -
Selection tool issue
The selection tool is not showing its feature to select and resize the object or rotate the object. It's just simply moving the selected object and not increasing or decreasing the size.
Kindly help.1 vote -
Saving to iCloud Drive creates multiple versions of the same file.
Saved a file to a folder on iCloud Drive (on the Desktop with iCloud Drive Desktop & Document Sync enabled). The file is still open in Illustrator, yet there are 3 versions of the file in the folder.
What I am assuming is happening is that the file is being taken off of the desktop and saved to the cloud, but then Illustrator is rewriting the file because it can't see the original file. This hasn't happened before with Illustrator until the 2020 updates and I've saved all my files to iCloud Drive folders since it became a thing.
I…
4 votes -
When Using (File - Place) illustrator applies an unwanted clipping mask which is not present if opened normally.
I import lots of vectors and other files from various places on my computer and everytime I use the (File - Place) feature the vector I import has this unwanted clipping mask.
I find myself clicking ungroup - release clipping mask - ungroup - release clipping mask until the image is completely destroyed and I'm left with a bundle of gradient boxes and an outline of the original shape.
1 vote -
Links panel reports PNG links to be CMYK
BUG?! Links palette reporting PNG links as CMYK
OS 10.14.6 / CC 5.1.0.407
PNG's are RGB, the format doesn't support CMYK.
1 voteIf you still have the problem, please share one of these files with the team: either share them in a comment or send directly to sharewithai@adobe.com (mention the report’s link also, http://illustrator.uservoice.com/forums/601447/suggestions/40699219)
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Info Palette anomalies
The Info Palette in AI 24.2 won't resize to its normal size. Plus the CMYK fields are out of place.
2 votes -
Split into Grid doesn’t work for objects smaller than 4.25 mm
I've stumbled across a glitch in the Split into Grid code which prevents objects with dimensions smaller than 5mm from being split. See the video for a demonstration.
NotaVoiceoverArtist :)
3 votes -
crashes when select pull-down menu
OS : Windows 10 Pro 1909 (18363.1016)
illustrator version : 24.2.3 (64-bit)When selecting an item from the color mode or raster effect pull-down menu in a new document crashes app. It's a problem that has continued to occur ver 2020. I've tried uninstalling and reinstalling, but that doesn't solve the problem.
1 vote -
Files from Illustrator 9.x lose all layer names when loaded.
Today I was looking through some old files and discovered that things I drew when Illustrator 9 was the new hotness lose their layer names when loaded; everything is just named "<Layer>".
Observed on several versions from CC2018 (22.x, the oldest one on my computer that I can still run - maybe it's time to delete those older versions I still have kicking around) to 2020 (24.2.3).
I've attached a file that displays this behavior. Ignore the request for a linked file that I didn't include, it's just a scan of a rough sketch.
1 vote -
Zooming Delay
After updating I'm getting a delay when I zoom in or out, it doesn't react until I perform another action like panning.
1 vote -
Different line thickness in two different panels
The line thickness in the line panel is displayed accurately, however in the overall properties panel it is rounded up to a round number. As seen in the attachment, on the left is the line panel, displaying a thickness of 2,5 points of the selected element, whereas on the right the thickness of the exact same element is shown as 3 points thick.
1 vote -
"Save as" Illustrator bug
Hi. I have the latest 2020 version of Illustrator 24.1.2.
When I press "Command" + "S" it starts to save. Once it is finished saving it used to have an asterisk in the file name that disappears to indicate that it has been saved. The asterisk no longer disappears. It remains.
Then when I close after saving it gives me the attached "save" box, and says that "if I don't save my changes will be lost", but if I click "Command" + "S" and then close without saving it does save.
It makes things very slow. I can't work like…2 votes -
Illustrator Window Disappears When Changing Screen Focus
When I switch focus from my center screen where illustrator 2020 is, on my mac mini running Catalina 10.15.3 on three LG monitors, to the screen to my left, Illustrator vanishes.
It's not minimized, it's just gone, I have to click on the icon in the taskbar to pull it back up. It looks like it's there in Mission Control, but if I click on it, it just goes back to being invisible/unclickable.
This is a pain when I'm cross referencing. If I click the icon to get it back, it'll stay there if I don't click into it, and…
4 votes -
Save As... (PDF) not recorded in Action
After upgrading to 24.1 and macOS Catalina "Save As..." isn't recorded anymore in an Action.
I used to have an Action which saves any layout as a PDF, always stored the PDF with the same name in a fixed location and closed the file. Now this doesn't work anymore.
I can "Insert Menu Option" Save As but then I have to enter a name and choose a file format.
Such a shame!
5 votes -
Creative Cloud item linked to "old" item when moving to another CC Library
I have several Library on AI Creative Cloud (shared with a colleague). There is a "Final" Library where we store the design that will be used to print on final products, and there is a WIP (work in progress) library that we use for the yet to be released.
In Final Library there might be an item call "1234a" and we would be working on "1234b" in the WIP library (1234b usually would be made as a duplicate from 1234a and then renamed and edited)
Then we would place the 1234b on our artboard arrange several other items etc.
Once…
1 vote -
Artboard moves when clicking in Recolor Artwork dialog
Using Windows 10 English & Illustrator 24.3.1 beta.
In them Recolor Artwork dialog (with the new color wheel), I can make the artboard move down or to the right by interacting with the "Dominant Colors" box.
Steps to reproduce:
1) With an open document, select artwork
2) Open Recolor Artwork dialog
3) Click in the "Dominant Colors" box, move the mouse slightly upwards, then hold the cursor where it is (around the top of the "Dominant Colors" box).Expected result: The artboard does not move
Actual result: The artboard moves downwards*** the artboard can be moved to the right…
1 vote
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