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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8148 results found

  1. Image Trace disappears when I click Advanced Options

    Adobe Illustrator CC2018
    Image Trace disappears when I click Advanced Options.
    Need to remedy this asap. tried updating and closing all other apps before starting...

    6 votes

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    7 comments  ·  Tools  ·  Admin →
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  2. symbol option automatically open

    please help my my symbol option auto open how

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  3. White disappears and Colour change on export

    White disappears and colours change on export.
    INSANE.

    Mac 0S 10.13.06
    Illustrator 24

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  4. White disappears on export

    White disappears on export. Trying to save a jpeg.

    This is not the first time I've experienced this.

    I HATE that you insist on calling BUGS — IDEAS.

    Adobe is the buggiest software on the planet.

    Mac 0S 10.13.06
    Illustrator 24

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. v24 buggy

    new version, will hang for no reason....
    (when you try to save a pdf for example)
    the only saving grace is that it recovers files..adobe whats the fix??

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  6. wasatch soft rip

    wasatch softrip has hot folders. save a PDF in the folder, and it processes the print. Illustrator 2019, worked fine. Save to folder, keep document open. Illustrator 2020 keeps the file LOCKED. Program has to be QUIT in order for the lock to be released.

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  7. Cannot press TAB to select font weight in Properties

    On the Properties panel, pressing the TAB key when you are in the fonts dropdown jumps directly to the font size, NOT the font weight as it should.

    In the Character panel the behaviour is correct.

    2 votes

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    0 comments  ·  Properties Panel  ·  Admin →
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  8. Cannot save document when title is blank

    In version 24.0.2 when creating a document with no title you are unable to save.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  9. After latest update, Illustrator opens and is half off-screen. It is frozen there and can't be moved or resized, and menus are often missing

    It would be great if the program would open and actually be usable. With half of the program off-screen, and being unable to move or resize it, I can't get my work done.

    Windows 10 Pro, Illustrator V24

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  10. Art Board - Shadow

    Please remove the Art Board SHADOW. I don't feel like any use from it.

    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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  11. Linked images are broken when open a AI file on a different computer

    I work with a AI file and some placed image as links.
    If I try to open that file on a different computer i shows all the images links as broken. I need to fix each path evrytime.
    Why the link are not related instead of fullpath?

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  12. Unwanted emails from Adobe

    Why am I getting spammed twice a day with 20-60 illustrator bug messages.? My company quarantines these unwanted messages. I get nothing out of them and I cannot turn them off.

    1 vote

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  13. My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5

    My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. Illustrator V24.0.2 cursor change into live paint tool cursor when clicking tabs

    another unknown feature for another new update...
    please fix this feature adobe.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  15. Unknown Error when attempting to add items to Library

    When trying to add items to CC Libraries with in Illustrator, I get an unknown error every time.

    2 votes

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  16. Problem with tracing feature

    Hi.
    I have a problem with tracing feature. Never have I been able to use this feature, not once. Each time the error message appears: "Can not be fully executed because an unknown problem has occurred (CANT)".
    Why is that?
    Can someone help me?

    3 votes

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    0 comments  ·  Gradients  ·  Admin →
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  17. Free transform tool is broken

    When using the free transform tool to resize a text box, the transform isn't smooth, it jumps by huge amounts when dragging, and produces completely unpredictable results. After that, the outline of the text box disappears, but is still selected.

    Adobe Illustrator 2020
    MacOS 10.15.1

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  18. Artwork in Clipping mask doesn't resize

    Illustrator 2019 on PC Windows 10

    When I resize artwork sometimes anything that's inside a clipping mask doesn't resize. The shape I created for the mask resizes, but the artwork 'inside' stays static.

    If I undo and retry a few times it will eventually work. I'm using the 'black' arrow to select the object and resize with the handles. I'm not using either of the white arrows. So I don't think it's a selection issue on my end.

    2 votes

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    2 comments  ·  Clipping, Intertwine  ·  Admin →
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  19. Illustrator only showing one of 3 previously opened docs after crash and no tmp-files - total loss of many hours of work.

    Well, well well. So Illustrator crashed (stupid me did believe adobe saying it was more stable after the update some days ago) and after killing via task manager and re-opening it only did show one of the three opened documents. Unfortunately it was only one file I needed to copy and paste an element from and it was not important.

    The file I was working on originated in an One Drive folder. Maybe there´s the issue. There should have been any temp-file somewhere, though.
    Autosave is on and saving every 2 minutes, default.
    Not in the users files nor in…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  20. Animated zoom happened again! please STOP it being default when some update or restart happens.

    it have happened 2 times the last 14 days. i almoast crush my computer every time! PLEASE MAKE IT STOP HAPPENING!

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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