Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7689 results found
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Imported eps fonts are wrong
Imported eps fonts are wrong in Illustrator CC 2019 (and also at all other previous versions)
OS - Windows 7 64bit
- I export a figure from Matlab with predefined font name (Arial) but Illustrator consistently opens it as Helvetika.
When the image is opened in Acrobat the font is actually Arial.
See the attached figure for the bug. The same image opened in actobat / illustrator.1 vote -
Workspace panels move on their own
While using the new Illustrator CC v.23, the workspace will randomly move around and cover up the artboard that I am working on. I can simply click "reset workspace" and it's back to normal it is very frequently that the workspaces move around randomly. Please fix, Thanks.
9 votesWe have a feature to popup colors panel when you click on fill/stroke proxy. Please remove the colors panel from the the workspace when it pops-up you should be fine. When I say remove you just have to remove from the dock and keep it as a floating
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GPU performance color
Illustrator CC 2019
Mojave 10.14.1Bright RGB red/pink appearing correctly in swatch, but washed out when filling a shape with same colour on artboard.
Only way I've found to fix this is to turn off GPU performance and the colour then appears bright and correct, but with GPU off live drawing is very laggy.
Any fix for this??
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Bug in pasting of metafile data from clipboard
Illustrator misinterprets data from a image exported to the clipboard as metafile. It inverses color of certain parts of the image after paste.
This problem is occurring in Creative Cloud CC2018 and CC2019. It is a bug that has been present in many previous versions of the Adobe suite, at least since CS6.
Running Windows 10 pro 1903 (18362.239)
The effect of the bug is demonstrated in the attached Word file.1 vote -
Preferences NOT saving
Not an idea - It's a BUG -
I change my Preference > Units > General to Inches.
Once I quite and reopen they are Points again.12 votesI am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Type tool broken - insists on being anything but normal type
Unable to select the regular type tool. I get type on a path. This is a deal breaking flaw.
1 vote -
Window resize handle broken
Whenever I try to resize a document window now by clicking the lower right corner, it snaps to a larger size that fills the width of my screen and goes off the bottom beyond what my cursor can reach. I have to click the resize button at the top to undo. The only way I can now resize any window correctly is by dragging out from the sides and bottom individually. This is very time consumiing. Just fix it to how it used to work in every other previous version. It shouldn't take extra time with every new 'feature' you…
7 votes -
Illustrator is Saving files as a PDF by default.
Illustrator has been saving some of my large files as PDFs rather than Illustrator files (when I am just pressing Cmd+S) and the file is definitely not a PDF to begin with. This is frustrating because anything outside of the artboard is no longer in the file, the file must be opened as individual artworks, and all of the text is saved as individual letters in cases where text is typed along a path, or it's saved as individual words.
1 vote -
Manually entering integer size values makes fractions
The Width/height (Screenshot B: / H: ) Values don't work sometimes.
If I manually type in the values like 20x20 it will create something like this 20,134x19,999.
6 votes -
Buttons in properties panel not recording in Action
When recording an action, there are things in the Properties panel that does not record properly.
Example: Flip horizontally/vertically. The buttons does not record, but choosing the same options from the Transform panel menu does record.
Is anyone maitaining Actions in Illustrator? It is awesome, but still needlessly limited due to many things not recording, forced hard-coded paths when recording save steps, etc.
Perhaps learn a little from Photoshop where actions work better (though still limited).2 votes -
Action not showing all recorded attributes
In the Actions panel, most of the settings for some recorded tasks such as saving, exporting, etc. does not show up in the actions panel so I cannot even tell what file type the step is saving as. Is that intentional?
2 votes -
Editing Character Styles Does Not Trigger Content Change
Renaming a character style does not trigger content change.
Thus, the asterisk does not appear above the file name (indicating content change), File/Save or CMD/CTRL-S are ineffective, and if one closes and re-opens the file the old names are still there.
Have not checked Paragraph styles, or styles in other Adobe apps, but assume this bug would present there as well.
3 votes -
DropDown Menu is Too LARGE
Hello,
I have an issue with the dropdown menu. It is so large on my Illustrator 2018. Can you show me how to fix that please. The letters are so big.
1 vote -
Shape dimensions in toolbar and transform pallet do not match
As the title says. The shape dimension in my toolbar and transform pallet do not match.
- Win 10 / Illustrator CC
- Restarted the PC and software
- Measurements should match
- failed
1 vote -
illustrator freezing with simple pdf file
I've attached a simple pdf file created in R using ggplot2 graphics library, when you try to work with this file in illustrator it freezes. It takes seconds just to move the picture even on a 48 cores PC with 120 GB of memory.
1 vote -
Key object selection mismatch
When I select two objects and choose the key object for allignment, the top allignment option shows the «Align to key object» and object gets highlighted, however if I go to the sidebar to introduce a spacing number it shows «Align to selection» instead and I need to change the option again. This is so frustrating.
3 votesSeems to be fixed. Comment back if it is not for you.
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Most recent changes not showing when opening up the PDF file in updated CC
I have the most updated Adobe Illustrator. When someone is using an older version of CC and I open up the saved PDF file in my updated version, it doesn't show the changes that were made to the PDF file by the someone that has the older version of CC.
I even had them try adjusting the settings in the PDF such as, "smallest file size", "optimize for web", "Illustrator Default", etc..but no luck.
1 vote -
Save Default Folder not adjustable
Im missing a save settings option to set a default saving folder. if anybody had the same problem and was able to find a way-text me!
1 vote -
can't open file properly
v23.03
I can't open some file It hangs on interface background, it shows all layer of my file on my layer tab but I can't see any of my illus, I try to switch on-off the eye in front of the layer and it can't help.
So, I downgrade to v23.02 and all the problem are gone and I think you should fix it before this bug goes with the future version.1 vote -
Direct Selection Tool not showing bounding box
Hi,
When I'm selecting an object using the Direct Selection Tool there is no bounding box to it or any other indication that the object is selected.
I checked the View menu, and it is set on to show the bounding box, so I assume there is a bug causing this.
It doesn't matter what kind of object I select, or whether it's in a group or not - the result is the same: no bounding box or even anchors are shown.I'm using the latest release - 23.0.1 on windows 10 (updated).
Thanks
Ori Manor5 votesIt seems like the problem is not about the bounding box...
If you don’t see anchors selected, please check if you have View > Show Edges enabled. It's easy to toggle it with Cmd/Ctrl + H, and it’s a common mishap.
If that’s the thing for you (or not) — please comment back.
As for the bounding box specifically (the frame with 8 scale/rotations markers) — it never shows up when using the Direct Selection tool, and never was, and should not.
If you need to scale or rotate a partial selection of anchors, use Free Transform or Rotate or Scale tools instead.
- Don't see your idea?