Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
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CC Libraries import yields progress indicator for thumbnail
With the most recent release of Illustrator (23.1.1) on a Mac running Catalina 10.15 Beta, any time I drag an item into the Libraries panel, a thumbnail fails to appear (instead I get a persistent animated progress indicator). I'm able to see the correct thumbnail of the imported item in other Adobe apps (Photoshop and InDesign), as well as online (Libraries --> View on Website). Only after I restart Illustrator do they appear.
2 votes -
version 24
new version crashes, usually went attempting to save or print..
1 vote -
Spacebar not working as quick Pan / Hand tool
Spacebar has stopped working as hand tool as of 2018 update.
420 votesHi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator Team -
Font Preview Tool - Not Working, UI WAYYY TOO LARGE
As outlined here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/33696535-fonts-scrolling-through-list
Which appears to be getting riddled with new comments as of yesterday... I am experiencing this issue. There is no options to adjust. The Preview Tool does not work either. Please FIX ASAP!
1 vote -
Exporting SVG: font name doesn't match system name of font - SVG text doesn't look as aspected
Hi,
this is a real issue ... :
https://graphicdesign.stackexchange.com/questions/27238/preserving-font-type-in-illustrator-svg-file
imho important to solve.
thx
2 votes -
Fix Adobe Illustrator CC 2020 Type Library Reference - VB scripts return error
We need to always keep the version of Adobe Illustrator CC up to date.
Recently, the CC version used by the company has been upgraded from 2019 to 2020.We use the attached .NET Illustrator library module.
As with other similar cases, I believe Adobe will solve it.
Older versions work fine.
2 votes -
New 2019 and 2020 illustrator versions include the line width in the object width. This screwsup my scaling. How do I turn this off ?
2019 and 2020 illustrator versions include the line width in the object width.
This screws up my scaling. How do I turn this off?1 vote -
Update didn't update Recovery folder location resulting in data loss
I just lost a bunch of work because Illustrator hadn't updated the DataRecovery folder location when it upgraded. When I went to preferences, the location was set to a non-existent folder which had been the default location for a version 23 but had been removed by the update to version 24. This is a huge oversight and needs to be corrected. To be clear, I had not set this location manually, although I have now set the location to the default folder for version 24 (which did exist, but no files). This location needs to update automatically with updates, even…
1 vote -
Window jumps to new size when I grab resize thumb in bottom right corner
When I grab the resize thumb in the bottom right of a window, the window size jumps. In the two attached screenshots, the first is where the window was before I grabbed the thumb, and the second is where the window jumped to after grab. I can resize if I continue to hold the thumb, but the thumb position never matches the cursor position.
3 votes -
Black bars - buggy redraw / tearing on window scrolling
Black bars appearing when hold down SHIFT and DRAG to scroll.
2 votes -
Pen tool shortcuts not working. Pen tool always wants to start a new path (with asterisk next to it)
Mac OS 10.14.6
Illustrator 23.1.1
When selecting the pen tool it used to change to the add point tool when I hovered over the selected path, and if I hovered over an existing selected point, it would change to minus point tool. Holding down option would allow you to move the handles on a point. None of these shortcuts work any more. I can't continue an existing path either, the pen tool always wants to start a new path (with a little asterisk next to it).
2 votes -
Illustrator 23.0.1 crashing almost immediately after launch
I am running Mojave 10.14.2 (system screenshot attached). Every time I start Illustrator, it runs for 5-10 seconds and then crashes. There are no error messages; it just dies. The same thing happens with InDesign. Photoshop appears to run without issue.
I have tried looking for updates in the CC app, but it says that the programs are all up to date.
I have tried uninstalling and re-installing the software, but the issue remains.
I have seen responses for similar issues where Adobe techs say that the issue has been fixed on version 23.0.1, but that is not the case;…
11 votesPlease try again, there was a server level issue that was leading to a crash on January 9th 2019
NOTE: This issue is only for the scenario where Illustrator 23.0.1 / 23.0.0 started crashing on January 9th 2019
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All looks jagged
Jagged when using the Pen tool, on texts and on curved paths.
Tried toggling the GPU and CPU preview , reinstalling the updated app, updating the drivers, updating Windows 10. The issue is still not resolved.
Clearly see the the lines are not smooth in outline mode too.
Unusable file with this bug.1 vote -
***** / skew / tilt angle disappear
when I transform an object the rotation angle remains visible in the transformation panel while that the inclination angle disappears ... why? it's very frustrating ...
In InDesign this is possible and correct .... not in illustrator.It is not possible to reset or reproduce the angle of inclination on another object.
1 vote -
Freeform Gradient points should also move on transforming Freeform Art
Today I ran into a problem with Adobe Illustrator artwork featuring some freeform gradient fills. I had a to create flipped, mirrored version of it for printing purposes (graphics would be applied sub-surface to a sign face). The problem is the freeform gradient fills wouldn't flip with the rest of the artwork. I attached a visual example of it. Using the "expand appearance" command allowed for the artwork to be flipped 180° correctly. It would be nice if I could avoid that kind of a fix.
21 votesThis is obviously not fixed and still needs a proper fix
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How to stop illustrator from smoothing scatter brush
Hello
I'm using Illustrator 2020 (24.0.1) on a macbook pro 2014.I'm having issues with the scatter brushes.
The lines that are drawn don't follow the curve that they're applied to.
They come out by segment, roughly following the curve.This issue has been already described in this adobe forum thread:
https://community.adobe.com/t5/illustrator/how-to-stop-illustrator-from-smoothing-scatter-brush/m-p/10832098#M160067Is this a bug, and has it been addressed?
1 vote -
Math in Picas is Using Points not Picas
Document units set to picas. In width or height box on tool bar, enter "-3" and it subtracts 3 points. I expect — as it has done since time and eternity — to subtract 3 picas. The number should be the whole version of the document units, not a fraction thereof.
1 vote -
Pattern Swatches Shift when Copied & Pasted
Copying and pasting a pattern filled object or text, especially when pasting into a new document, should not shift the pattern. This causes many issues when passing files to others.
0 votesGenerally this behavior is controlled by the option, Preferences > General > Transform Pattern Tiles.
However the positioning of a pattern inside of an object is controlled by the origin point of a specific document, the 0,0 position on rulers, which may differ in different documents. Ai recalculates local coordinates on paste, preserving the look of the pattern, but if you change the origin later, the pattern will shift.
Please comment back if toggling this option does not work for you.
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Plug In Error Message
I get this error message every time I start Illustrator. Running Windows 10
1 vote -
application became 'zoomed in'
Application became 'zoomed in' – the whole interface looks bigger. Using on 2nd monitor with Wacom tablet.
1 vote
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