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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8148 results found

  1. Nothing happens when I double click my width tool

    When I double click my width tool to try and access my wrinkle tool nothing happens, I am currently trying to design a logo for a company in town, and would very much like the effect the wrinkle tool gives.

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  2. Assigned Action colors not showing

    I have assigned colors to new actions that I have created and they do not show in illustrator.

    Windows 10

    1 vote

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  3. Too small to use?

    When scaling down a complex drawing especially one created by image trace it often says cannot complete the operation because it would make some objects too small to use. So how can i scale my group? Can you just disappear those objects? If they are too small to use they must be too small to see so make them go away. Or it could automatically select them so you have the option to delete them. It seems silly that i can't make something the size i need because a part of it is too small to use. I'm on mac…

    5 votes

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    7 comments  ·  Tools  ·  Admin →
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  4. Resize brush with shortcut keys for Twirl, Pucker, Bloat etc tools

    When using the set of twirl, pucker, bloat tools etc It would be great if you could change the brush size using the '[' and ']' keys like you can when using the blob brush tool. It's very slow and cumbersome to change the size of the brush in the dialogue box .

    4 votes

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    3 comments  ·  Tools  ·  Admin →
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  5. Unstable operation Illustrator 23.1.1 Mojave

    Unstable operation Illustrator 23.1.1 on Mojave. Reacting with delay or not reacting. Problems with menu and tools operating. New frame text always with lorem ipsum.
    GPU is disabled, Wacom tablet is uninstalling. I havn't more ideas.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  6. Illustrator file not changing modification time and date after image link updating

    When I modify a photoshop image and illustrator automatically updates the link you can close the file without saving so it recognized the image link modification but did not require a save when closed. at this point file date and time do not update to current image replacement. this poses a serious problem in the commercial print industry. Archiving files is based on modification dates and times. If you don't update time and date on file with new image placed it has not
    been modified for archive. This is something that has changed in the recent cloud series updates. It…

    2 votes

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  7. Window snaps out of view when switching from external monitor

    MBP, OSX Mojave, when using an external monitor with the laptop screen closed everything is cool, unplug the laptop and use built in screen everything is cool.

    Once I plug the laptop back into the external monitor with the lid closed AI will snap off screen someplace.

    If I use the mission control gesture (swipe up with 3 fingers) the window appears and I can drag it to another desktop, but then it assumes the same position off screen on the new desktop.

    The only workaround I have found is to unplug the monitor, resize the window and then plug…

    2 votes

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  8. Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1

    Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1
    When having several documents open at the same time and in different tabs, out of the sudden all tabs show the same file. Forcing me to restart to be able to see again each tab with it's own design document.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  9. Missing fonts issue

    It's not reading Adobe fonts. It keeps saying to activate the font every time I open a document. The program hangs trying to activate a font, making the file not work properly "without" a font that was perviously activated.

    9 votes

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  10. PDF Security

    If I password protect a pdf and then re-open it and make changes to it. I am unable to just hit save. I have to save as again and put in a password again otherwise the pdf is no longer password protected.

    1 vote

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  11. Can't open or create Illustrator files

    Illustrator CC 2019 won't open or create any .ai files since this morning.
    * Double clicking a file causes a crash
    * Opening a file through Menu > Open causes a crash
    * Creating a new file through Create new... causes a crash

    Illustrator asks me to send in a crash report, then closes.

    My system:
    Windows 10 Enterprise, 64 bit
    Version: 1903
    Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
    Installed RAM: 8GB (7.90GB usable)

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  12. Thai text inconsistency between versions

    Thai text is inconsistent between Illustrator 2017 21.1.0 and 2018 22.1 OSX 10.14.6

    After opening and clicking on text created in 2017 accents are moved. Font Tahoma same version in both cases. See attached.

    Adobe can you look at this bug please?

    Thanks R

    3 votes

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  13. Problem with Simbraille Font in Illustrator when trying to Save As a PDF.

    Problem with Simbraille Font in Illustrator when trying to Save As a PDF.
    In Illustrator, I use the Type Tool to create the letter "a" using the SIMBRAILLE font. It appears correctly in Illustrator. Dot 1 is larger than dots 2,3,4,5 and 6. This is the effect I want. (I am creating special flash cards to use with a student at school). When I am done saving my file (I have the Braille cell, and the corresponding character beneath on a second layer... depicting the letter "a" is a different font (calibre regular), and the above are against my background…

    1 vote

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  14. Svg export

    Hi! I met with you at CreativePro conference in Seattle. I would like to see more control when exporting svg from Illustrator. More specifically, the ability to remove the title tag when exporting. If not, that's ok, the svgomg site cleans up svg code well. Thank you!

    2 votes

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  15. Cutting out parts of the exported PNG

    Exporting "saveforweb" PNG cut all the logos a few pixels in.

    P.S. ever since CC was released (and started renting out your software) the quality went down, your software doesnt work well with macos catalina. BOOOOOOO Adobe. BOOOOOOOO.

    Money hungry sons-a-*******.

    1 vote

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  16. Keep transparency of raster images is copied / pasted / drag-n-dropped

    I have, let's say, image with background erased. I want to copy it from PS and paste into AI, intending opacity to be kept, but NO, you get opaque image.

    I don't care who is in charge for this, you or PS team, just get it done already.

    Same applies to PNGs from a browser.

    34 votes

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  17. slow cursor on second monitor when using Adobe Illustrator - only while using Ai

    When I used illustrator on my second monitor, the mouse cursor is astoundingly slow and a reduced range across the screen. This only happens when I use illustrator, not other applications. I am using a macOS Mohave 10.14.5 (18F132) and am connecting to my monitor with an HDMI using an HDMI/USB adapter for my laptop.

    This costs me in time and efficiency at my job, as I'm sure it does for other people, who have posted similar complaints on adobe forums. Please fix it!

    5 votes

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    0 comments  ·  Performance  ·  Admin →
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  18. Moving an artboard using the Artboard Tool moves non-overlapping paths and shapes in adjacent artboards

    Moving an artboard should only move paths and shapes within the artboard and paths and shapes overlapped from other artboards. If possible, overlapped paths and shapes should only move if a majority is in the selected artboard.

    1 vote

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  19. UI Panels not rendering with Catalina update

    The panels in the user interface for both Illustrator and Photoshop have started not rendering properly (aka disappearing) both for the document panel and for workspace panels the ever since upgrading to Catalina on Mac. This most commonly happens when pressing "F" to switch between document views. Other times when switching from another application to the Illustrator or Photoshop window, the entire document disappears despite the Window dropdown menu saying it is open.

    I have contacted Adobe Customer Support and they have continually told me to delete my preference files (Illustrator) or turn on/off Legacy compositing (Photoshop). Despite doing these,…

    1 vote

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  20. Problema de font

    O Illustrator não informa quando um arquivo não term as fonts instaladas no sistema, mudando automaticamente sem nenhum comunicado.

    1 vote

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