Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8308 results found
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Illustrator 23.0.1 hangs on start up
Tried launching Illustrator this morning and it just keep hanging on start up. Blue spinning wheel. I tried uninstalling, and then reinstalling the app, but still hangs.
Processor: AMD Ryzen 5 1600X Six-Core 3.60 GHz
RAM: 16 GB
Windows 10 Pro2 votes -
Extended properties panel inconsistent with InDesign
Not so much a bug, perhaps a feature request but yet more evidence of the various dev teams going off in their own directions - like the Photoshop's inexplicable rationale for switch the default behaviour of proportional scaling ... ahem, I digress.
Please would you consider implementing the properties panel behaviour from InDesign? By this I am specifically referring to the extension of the properties panel behaviour when selecting the 'more options/fewer options' ellipses.
The InDesign implementation expands the existing sub-panel to include the additional options which are not normally visible.
The Illustrator implementation is less elegant by simply repeating…
2 votes -
TypeKit
Type Kit isn't working :( I've shut down and restarted my computer multiple times :(
1 vote -
AI CC2019 slow and jittery on iMac 27" 5k w/ 40gb ram and 4.2ghz i7 processor... why???
AI CC2019 slow and jittery on iMac 27" 5k w/ 40gb ram and 4.2ghz i7 processor... why???
Why is this program so slow? I have a fairly robust iMac, working in vectors... trying to layout a simple menu board and the program is jittery and laggy. I have two programs open at the moment: AI and Photoshop
3 votes -
rtf
Currently cannot import advanced RTF documents with Adobe Illustrator. Common RTF file format options like Tables, Colored Backgrounds, and embedded Images fail to be pulled into Adobe Illustrator. Instead the application omits these things.
Cannot attach an example file.
2 votes -
Releasing a Layer Mask releases all clipping masks within
When I create a layer mask that includes clipping masks within, there are problems releasing the layer mask.
a) Using the Layers panel Make/Release Button releases some of the clipping masks within. (see attached movie)
b) Using the Properties panel button and/or the Object > Mask > Release will appear to do nothing, but is a redraw issue requiring View > Outline / View > Preview toggle.Mac OS 10.12.6, AI 23.0.1
3 votes -
Pasted shapes from Illustrator turn to graphics in Indesign
You cannot cut and past even a simple vector shape from the very latest Illustrator CC into the very latest Indesign CC without the shape being turned into a graphic in Indesign. I back installed to the last versions for both programs and it is work again. I have this exact setup at home (Mojave) and it work perfectly but at work (High Sierra) I had upgraded to the latest of both programs and hence the issue.
What should happen is the shape from illustrator remains an editable vector in indesign.
I experienced this today (19 March 2019)
2 votes -
If a pdf is opened in illustrator, edited and saved; it asks to update the file as there are modifications. Now it goes in loop.
If a pdf is opened in illustrator, edited and saved; it asks to update the file as there are modifications. Now it goes in loop.
1 vote -
Freeform Gradient tool tip pop up won’t go away
Using Windows 10 on Dell XPS15. tool tips pop up appears and then i cant make it go away... I've disabled the tool tips in the Preferences menu but it hasn't made any difference. Is this a bug or something to do with my system?
3 votes -
Delete Color Group in Swatches ungroups group instead deleting
When I need to completely delete color group, I select it and press Delete palette's button (or try palette's menu). Any way. AI moves all colors from it to general colors, removing only the folder, but not colors, asking nothing (even with warnings reset).
I have to deselect my art, click first of moved colors, Shift+click the last one and delete swathes again.18 votes -
Can't add Anchor points
I've been on all the forums and I've tried everything suggested.
I can't add anchor points - I have a new MacBook Pro.1 vote -
Freeform Gradient line mode misbehaviour
The new Freeform gradient tool seems to be full of bugs :(
One such example is when you are working with a line type gradient that has 3 or more points, selecting a certain point, double clicking to change the colour and then selecting the eyedropper will change the point selection to the most recently created point.
Illustrator 23.0
MacOS 10.12.66 votes -
Touch Workspace Inconsistent
I have a Dell XPS 15 9570; it's more laptop than tablet, but it does have some touchscreen functionality.
When I first launched Illustrator on this device, I had the option to use touch mode, which was awesome.
For some reason though, it is no longer accessible. I've checked the workspaces menu, window>wirkspaces, etc. Nothing. There's not external keyboard connected (the laptop has a built in keyboard), I've restarted illustrator, I've tried different document types, I've switched my OS between tablet mode and laptop mode... nothing.
I'd really like to be able to use this mode again. Any advice?
2 votes -
GPU preview glitch
I encounter this glitch since introduction of GPU preview.
Only now I managed to narrow down the conditions to replicate it.When the Control pane is switched off (Window > Control), and Screen Mode is in Fullscreen Mode with Menu Bar, then when the working area is scrolled down, black horisontal lines appear. As if they are somehow traced by the top edge of the working area. Once I zoom out/in, they disappear. Also switching to CPU preview removes the glitch all together. This appears on both retina and non-retina displays.
This does not happen when the Control pane is…
3 votes -
File > New or Cmd/Ctrl+N fails to create new document
After opening Illustrator, I'm only able to open existing files. Trying to create a new file by clicking "File > New" in the menu, or clicking "Ctrl+N" results in a brief pause, but no new artboard or new file appears.
Illustrator 22.0.1 (64-bit)45 votes -
Export to EMF file causes Crash
When exporting files as EMF, application crashes. I had to install older version of Illustrator to get this function back.
3 votes -
Unable to save Illustrator file as SVG using artboards
We use Illustrator to draw lots of icons.
If we place each icon on an artboard and try to save each artboard to a file by selecting Save as > SVG > Use artboards > All, we expect multiple icons to be saved to multiple SVG files.We actually get multiple SVG files, but each SVG contains all layer names from the original file and one SVG icon.
It would be very helpful, if manual cleanup after saving / exporting wasn't necessary.
3 votesNils, please try export svg through File > Export > Export As > SVG and let us know the result
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Have to zoom a lot to reveal middle handles with small objects
MacOS Mojave 10.14.2 (18C54) and Illustrator CC2019 23.0.1
MBP 2018, i9, 32 Gb, Radeon Pro Vega 20, 4080 MtIt seems like Illustrator CC2019 has an issue with handles vanishing (at least on my system)
If you have a long and narrow (either horizontally or vertically), or otherwise small object, you have to zoom very very close to reveal the middle handle. Makes changing lengths of said objects pretty hard when matching with other objects with, for example, snapping etc.3 votes -
Opening Illustrator files brings up the Text import options box and then a blank file after updating to the current version?
I cannot open any existing Illustrator files without the Text import options box (As shown in the screen shot) opening. If I click cancel the box goes but the file doesn't open. If I click ok it opens a blank file but with the correct file name.
I have uninstalled and reinstalled three times and the same happens every time? Please help!
7 votes -
crashing
illustrator crashes every time i use the blob brush
1 vote
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