Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
1353 results found
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Exporting PDFs makes a single file instead of many for each artboard
I am experiencing an issue exporting PDFS under export for screens. I have 2 artboards which I have named, but when I export it only exports 1 artwork and names the PDF the actual file name instead of the artboard name. Other file types, png, jpg, etc seem to be working but not PDFs.
Running illustrator 30.1
2 votes -
SVG "Export" or "Save as" not working
Unable to export or save any file as SVG unless I select an artboard, never had issues with this before. It does nothing when trying to, not even a error message.
1 vote -
Automatically delete resource files using 'Export as Multiple Resources' file
Automatically delete resource files using 'Export as Multiple Resources' file
1 vote -
Export as SVG should respect all-caps style on text
Text in Illustrator file set with All-Caps style. When export as SVG, the style is lost. Either the style should be preserved, or, during export, the case should be hard-coded into the text (e.g. "Hello" styled as all-caps becomes "HELLO").
1 vote -
Using Batch... and "Override save/export commands" does not work
Example: I have an action that prepares a logo file, then saves to ai and svg, and exports to png and jpg.
I have it recorded as an action, and it runs great.
If I try to use "Batch..." to run it on a folder of images I have options to "Override Action 'Save' commands" and "Override Action 'Export' commands" that will let you point the save/export commands to a new folder. This is great in theory, but does not work right.
After running the batch, I only have 2 files. Not 4. The Save as…
2 votes -
Svg export
Hi! I met with you at CreativePro conference in Seattle. I would like to see more control when exporting svg from Illustrator. More specifically, the ability to remove the title tag when exporting. If not, that's ok, the svgomg site cleans up svg code well. Thank you!
2 votesHi Beth,
Thanks a lot for reporting the issue here. We are currently looking into when we write add the title element and when we don’t.
For more context: The problem you mentioned at CPro was the tool tip that shows up when hovering the mouse above an -embedded SVG document.
Greetings,
Dirk -
PNG Not exported with Black Background
Export Element > PNG > Background Color Black not working
Illustrator Version: CC2018, 22.0.1 (64-bit)
OS: Windows 10
Language: German11 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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SVG Export ignores layer id <g> tag for some artboards and layers, but not all of them
When exporting to SVG, some tags are ignored and some are not for the same document and export event.
I tried reproducing the problem and were successful.
Also, I tried fixing the problem and were, in a sense, successful.Fixed it using the assets option on the export panel: it creates 2 layers <g> tags. One of them has the correct naming (stroke) and the other is just generic (Layer2). The compiler put stroke inside layer2. Not good for my automation process and where did layer_2 come from? I did not create it.
Another fix is to…
5 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
ver 29.2.1 3d obj export broken. Mac Sonoma 14.5
ver 29.2.1 3d obj export broken. Mac Sonoma 14.5
1 vote -
Unable to collect multiple assets for export
I am unable to collect multiple assets for export in Illustrator. I select several different layers and when I click collect for export as multiple assets they get compiled into a single asset. This is EXTREMELY inconvenient as I need to export 400 icons and I don't want to have to click into each one, exit isolation mode, collect as single asset 400 times.
I am making a series of screenshots so you can see exactly what I'm doing
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http://prntscr.com/mefgp4I see the example in the help pages and this is exactly what I need, but…
1 vote -
Type Object Selection by Path Only not working correctly
When a Type Object is rotated, Ai selects it when the pointer is clicked in side the bounding box of the rotated object, even when Selection by Path Only is active.
2 votes -
"Export as" not working as expected
When I use File > Export > Xxport as ...e.g. png, using the "Use artboards" function the "Save As" dialog isn't working properly...
Firstly, it doesn't save the name I typed exactly... "Version 1.2.png" it somehow uses parts of already existing file names like "Version 1.2_Text.png" which is really weird...
Secondly, if I use parts of the name of a file that already exists like "Text_Version 1.2.png" in the saving process and Text.png already exists it asks me if I want to overwrite that file...
2 votesIf you still have the problem, please share a test file and a strict chain of steps to reproduce the problem, ideally with a video attached the team can follow. Please mention the exact names for the files already existing in the target folder also, if it matters.
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Can't Save As or Export
Experiencing these exact issues reported by other users.
Tried Uninstalling/Re-Installing
Granting Full Disk Access
Uninstalling/Installing Older Version (25.4.2)
All the different combinations of shutting down and restarting
Reset SMCNothing is working.
1 vote -
It's 2022. Can we get some glaring, long standing bugs fixed please?
There are long standing user requests for all of these:
'Export for Screens' still adds extra pixels on exports unless the artboards are placed to exact pixels
Artboards can't be moved to snap to exact pixels, meaning if you move artboards you probably have to manually remove any decimal places in the artboard position, or else Illustrator will add extra pixels on export...
Smart Guides show up when creating or moving artboards, but don't actually work because creating or moving Artboards doesn't snap
Artboard names will randomly revert back to old names
In the Export for …
3 votes -
Export As SVG does not work. Leaves no File,
24.2.1, Windows 10
File >Export As [SVG, use artboards]
Expected to see the file when I exported, did not, repeated 3X,
No file was saved to directory.I then opened Illustrator 2019 which is still installed, and it worked as normal.
Export As SVG is the most used feature in illustrator for me, and this bug renders it useless. No file gets exported.
Bug did not occur on same Illustrator version for Mac.1 vote -
All my links rotate 90° when opening the file
when i opened my file, all the links in 0° rotation, rotated to 90°... now i have to rotate all individually. x_x
this happened to me other 3 times in different files in the past.
1 vote -
Keyboard Shortcuts "Export Text..." file missing tab delimiter under "Menu Commands"
Steps to repeat: go to Edit/ Keyboard Shortcuts/ "Export Text..."
Then import the text file as a tab delimited data file in a spreadsheet of your choice.In Excel: go to Data/ Get Data/ From File/ From Text/CSV/, select the shortcuts txt file, set the delimiter to 'Tab' and click 'Load'.
Look down the rows and at the menu commands...
Expected behaviour:
Edit/ Keyboard Shortcuts/ "Export Text..." should give me a consistently tab delimited file. This means, in the spreadsheet you should see the shortcut in the next column to the command (same row).Actual behaviour (on both…
4 votes -
"Export As..." is generating poor quality images
Using "Export As" to generate JPG or PNG file is having poor quality results recently, photos look grainy. In order to get the quality that is expected, you now have to go back to using "Save for Web (Legacy)" feature
1 vote -
Save for Displays: SVG export is extremly slow on Windows
I do have a file with around 100 artboards with simple icons that need to be exported to SVG.
This process is extremly slow on Windows on a decent machine. Every SVG takes about 3sec to save. CPU usage shown AI is running only on Core #2. The same file exports in seconds on my 8 years old Mac.
12 votes -
PNG export with specific font look broken
When I export any file as PNG / JPEG which included type the font become broken/blur.
I am not sure how can I overcome this issue i tried from different accounts and computer as well but is still the same.
1 vote
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