8041 results found

1. REMOVE THE POPUPS - share online

   please remove the annoying popup ... i will never share or use google cloud for any business documents.
   and i hate HATE popups that will not go away. i never want to see any popups.

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   6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have rolled out a release yesterday which gives the capability to turn this off through a 'Don't Show Again' option available in the popup dialog.

2. Ai crashes (hangs) after installing (and selecting) Google Noto Color Emoji font!

   Since Ps has added NCE (Noto Color Emoji) font, Ai doesn't recognize it! I downloaded the font from GFont (NCE v2.038). After installing (for "All users"), whenever I select the NCE font in Ps or Ai, those apps crash (hang)!

   If I uninstall the font (which I downloaded from GFont, not the Ps native installed one) and reinstall Ps, the font works OK, but again it doesn't appear in the Ai font list!

   I posted some screenshots there:
   https://community.adobe.com/t5/illustrator-discussions/google-noto-color-emoji-font-in-ai/td-p/13523581

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   5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Wacom is crashing Illustrator 2023

   It crashes within in minutes. It will crash while selecting a tool, moving the screen, or trying to use a tool--any function using a Wacom. There is rarely a crash report and often it's not even open long enough for the 2 minute autosave to kick in. I'm on a pc with Windows 10 and 27.2 cc.

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   13 comments  ·  Performance  ·  Delete…  ·  Admin →
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4. Dissapearing controls

   My controls are dissapearing. Attached is a screenshot.
   I can select elements on the graphics but cannot see any buttons.
   Seems to be happening at random times. I have tried using 3 different PCs now and it happens on all 3.
   AI version: 26.5
   OS: Windows 10 Enterprise version 10.0.19042 Build 19042.

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   17 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

5. Crashing repeatedly 26.4.1

   Since the update to Illustrator v 26.4.1 there have been repeated crashes.
   Crashes creating new document from template
   Crashing when copying and pasting objects into Illustrator and crashing when working in the document. Only using basic shapes, although some shapes do have legacy 3D effects on them.
   Windows 10 Enterprise Intel (R), Xeon(R) E-2276M CPU 2.80GHz 2.81 GHz RAM: 42.0 GB 64-bit OS, x64-based processor

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   9 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting this issue. Kindly try the steps mentioned in the below article for this crash.

   https://helpx.adobe.com/illustrator/kb/crash-issue-in-latest-version.html

   Regards,

   Ankit Goyal

6. Blend Modes Hotkeys are broken

   Illustrator allows users to set custom hotkeys for blend modes, in Keyboard Shortcuts > Tools, right in the very bottom.
   Aside from direct commands for each available blend mode, there are two contextual keys: Next Mode and Previous Mode.

   They don’t work as expected. Let’s make a simple test.
   1. Assign Shift+9 (displayed as 'Shift+(' — which is not correct, actually) for Previous and Shift+0 ('Shift+(') for Next blend mode.
   2. Put two colored shapes in a stack, to see what’s happening when you change modes
   3. Open Transparency panel, to see which mode is chosen (for some reason Properties does not allow to see the mode)
   4. Select the top shape and hit Shift+0 (Next Mode)

   ...nothing happens. Illustrator refuses to change a mode when it set to Normal. Shift+9 (Previous Mode) also does nothing.

   1. Change the mode to Darken manually via the panel

   2. Press Ctrl+0 (Next Mode)
      Now it goes correctly to the next mode, Multiply.

   3. Hold this Ctrl+0 hotkey
      Ai goes through all available modes and stop at Luminosity, the last one — and won’t loop to the start of the list

   4. Hold the other key, Ctrl+9, to cycle back
      Ai never stops looping through all modes, but won’t never display Normal one.

   TLDR:
   A. Next Blend Mode hotkey does not work when Normal is chosen
   B. The list of modes does not loop to the start when you use Next Blend Mode key
   C. Looping through blend modes omits Normal blend mode

   Why is this important?
   A minimal way to utilize these keys would be one to set a normal mode (to reset blending, basically), and then any counted number of presses to navigate to a desired one. Instead we have to assign one for Normal, and one for non-Normal and hit the wall when cycling down.

   Illustrator allows users to set custom hotkeys for blend modes, in Keyboard Shortcuts > Tools, right in the very bottom.
   Aside from direct commands for each available blend mode, there are two contextual keys: Next Mode and Previous Mode.

   They don’t work as expected. Let’s make a simple test.
   1. Assign Shift+9 (displayed as 'Shift+(' — which is not correct, actually) for Previous and Shift+0 ('Shift+(') for Next blend mode.
   2. Put two colored shapes in a stack, to see what’s happening when you change modes
   3. Open Transparency panel, to see which mode is chosen (for some reason Properties… more

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   3 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

7. 和文組版の横組み文字列中の文字回転

   Illustratorの日本語組版で、横組み文字列中の1文字を回転すると、文字が上下・左右に暴れて表示されてしまいます。
   ※縦組み中ではそういった不具合は観察されません。
   添付ファイルのように検証してみましたが、その回転の際の原点あるいは挙動原理などがよくわかりません。
   例えば、添付ファイル右下のように補正してみても、同じファミリー内でウエイトを変更しただけでもその補正値は変わるようです（平均字面が関係している？）。
   和文書体は、（欧文ベールライン位置や平均字面は様々でも）基本的には正方形の仮想ボディに納められていますので、仮想ボディの中心を回転の原点としていただければ、このような補正の手間がなくなるのではないだろうか？ と考えられます。
   挙動を変更していただければ、作業者の負担も軽減されるでしょう。

   なお、このような「横組み文字列中のひと文字を回転する」という処理は、あまり日常的にすることではありませんので、既存ファイルへの影響も軽微なものであろうと考えていますが、変更していただくならば、【その変更を周知】していただくことは大切なことだと申し添えておきます。

   よろしくお願いします。

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   Resolved (Comments Open)  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Area Type text stretching when transformed with another shape

   When I transform an Area Type text box using the handles, it resizes the Area and the type fits according to paragraph settings - which is what I want from Area Type — (first part of video).

   But if I transform at the same time as another shape, selecting both at the same time - the type resizes like point type, stretching and scaling with the box, which is not how area type should behave - (second part of video).

   So I can't transform an Area Type text box at the same time, for instance, as a holding shape that I want to align it with - I have to do them separately which is very slow and inefficient.

   As a graphic designer I literally NEVER want to stretch type in this manner, and If I did i would choose point type for this reason - (last part of video shows this box is indeed Area Type).

   When I transform an Area Type text box using the handles, it resizes the Area and the type fits according to paragraph settings - which is what I want from Area Type — (first part of video).

   But if I transform at the same time as another shape, selecting both at the same time - the type resizes like point type, stretching and scaling with the box, which is not how area type should behave - (second part of video).

   So I can't transform an Area Type text box at the same time, for instance, as a holding shape that… more

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. Type on Path Broken - Can't Resize

   Not sure if this has been reported yet or not. When I use the type on path tool and try to resize it the type's center point is moved and/or the kerning is thrown way off. See the video for an example of what's happening.

   The only way I can get around this is making a copy of the object so I can save an editable version, then outline the text on the other version so I can resize. This is a MASSIVE pain.

   Using Ai version 25.4.1

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   12 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi,
   Apologies for the inconvenience due to this issue.

   Please help by sharing some details:
   1.) Is this Issue still happening on your machine in the latest version 27.5.0 ?
   2.) If yes, please provide .ai file.

   Share the above details at ShareWithAI@adobe.com in a Zip file and mention the title of this issue as the subject of mail.

   Thanks and Regards

   Rohit Jain

   (Illustrator Team)

10. Color discripancy between "View on CPU" and "View on GPU" on a Mac with M1 chip

    I'm now running AI on a macbook pro with M1 chip.
    I noticed that when I switching "View on CPU" to "GPU", all colors became whiter and inaccurate (images inserted in AI became much whiter than the objects created and colored in AI).
    I've checked my older Macbook pro with intel CPU and AMD graphic card, the colors keep the same and accurate when I switch from CPU to GPU.

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    11 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please check in the latest AI build from Creative Cloud—the issue has been resolved. Thanks!

    
    

    Regards,

    Aishwarya G Gadodia

    Illustrator Team

11. Canvas goes white and blue when selecting object.

    Whenever I select anything on the canvas, the entire canvas goes full white, and alternates between blue and white. Clicking anywhere on the canvas returns to the previous view, but it makes it impossible to make adjustments. I'm using Illustrator 25.0.1, on a 2019 16" MacBook Pro running macOS Big Sur. I tied reverting to 25.0.0 but the same problem occurred.

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    10 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

12. illustrator 2021 stuck on initializing on mac

    illustrator 2021 stuck on initializing until I restart the whole system on mac. I have the latest version

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    5 comments  ·  Launch  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    This bug has been fixed in 25.1 version.
    Please use the updated build.

    Regards,
    Illustrator Team

13. Overprint Preview unbearably slow

    When using overprint preview this app grinds to a halt, it's absolutely awful, please fix / improve

    Mac OS 0.15.6,
    iMac (Retina 5K, 27-inch, 2019)
    3.7 GHz 6-Core Intel Core i5
    64 GB 2667 MHz DDR4
    Radeon Pro 580X 8 GB

    Ai 24.2.3

    switching between overprint preview brings my Mac to a slow grind
    My expected result... that a professional application is fit for purpose
    My actual result.... a slow and un-usable not fit for purchase application that I have no choice other than to use.!!!

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    9 comments  ·  Performance  ·  Delete…  ·  Admin →
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14. Offset path small values results in skewed lines

    Offset path small values (in my example it's 0.02 mm) results in skewed lines, compared to original text it's applied to.

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    6 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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15. Saving a file should not highlight the extension

    When saving (copy, exporting, etc), the save box highlights the extension. This should not happen. Soon as you choose a different format, the extension is no longer highlighted (which is good and how it should be). The extension should not be highlighted. This Illustrator bug happened after the Mac Catalina update.

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    10 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi ,
    Thanks for reporting the issue . This issue is fixed with Mac OS 12.1 update .
    Thanks & Regards,

    Ankit Goyal

    Illustrator team

16. Discretionary hyphens do not seem to work

    I can’t get discretionary hyphens to work in Illustrator CC 23.0.2, either by Shift-command -- or with Type > Insert Special Character > Hyphens and Dashes > Discretionary Hyphen. Whether Hyphenate is turned on or off for the paragraph does not matter. Language does not seem to make a difference either.
    Only the hyphens added by Illustrator itself are obeyed.

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    13 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Glyph rendering bug with non-empty space char on OT-SVG fonts

    The space character is not rendered consistently when it includes an SVG glyph:

    • The glyph is invisible by default
    • But - as expected - it is visible in full color when moving the text object, and in greyscale version when switching to Outline mode

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

18. 'Use Preview Bounds' works wrong with 'Stroke Inside' for Compound Path

    If you set set stroke's alignment to inside and check 'Use Preview Bounds' (image 1), AI will draw bounding box (and calculate dimensions) where the stroke would be visible with no alignment (image 2). This is not how it's expected to behave. The box should wrap the shape.

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

19. Ctrl+arrows in Package dialogue

    Ctrl+arrows stop at underscores in Save-Export-other 'system' dialogues, but don't in native dialogues. We heavy rely on underscores in our naming convention, so please make it work as it should be.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. 'Send to current layer' command is disabled when art across several layers is selected

    I don't understand why it's limited, I can't see logic behind that, so I put it in Bugs, rather then Ideas.

    See, I have some stuff in different layers. I select it, choose a layer, press a hotkey, I intend to collect it all in the selected layer, but nothing happens. WHY?

    I have 'Collect in new layer' in Palette menu, but I have no hotkey for it (you guys do everything with mouse? really?) and i don't need a NEW layer, I need existing and selected one, and I have a command for it — ''Send to current layer' — and it does not work.

    Don't force me to cut and paste! I have a lot of raster art and each cut moves this behemoth into the clipboard, which takes minutes.

    Sorry, I'm upset. Just fix this one command. And everything else.

    I don't understand why it's limited, I can't see logic behind that, so I put it in Bugs, rather then Ideas.

    See, I have some stuff in different layers. I select it, choose a layer, press a hotkey, I intend to collect it all in the selected layer, but nothing happens. WHY?

    I have 'Collect in new layer' in Palette menu, but I have no hotkey for it (you guys do everything with mouse? really?) and i don't need a NEW layer, I need existing and selected one, and I have a command for it — ''Send to current layer'… more

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team