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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8151 results found

  1. V24.2.3 Artboard Lockup

    When using the artboard selection tool, selecting multiple items may trigger Illustrator to lock up and become unresponsive. The application doesn't report as non-responsive but the UI becomes unclickable.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Creates "ai2483293123FileName.ai" files

    I'm using 24.1.3 of Illustrator and I have come across these files popping up on my network drive. Are these now the "temp" files? Once these files are created, I can not delete them because Finder tells me it is currently being in use.

    2 votes

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  3. Point Transformation after Undo

    In Illustrator version 2.1 (macOS Catalina 10.15.3) as well as whatever the most previous version of Illustrator was I have been experience an issue where after undoing a point movement of a shape with the direct selection point, further transformations to the point can nor be made. If I attempt to move the point (or any points on the shape in question) they snap back to their previous positions. The only solution I have found is to cut the object and baste it again, where after further point transformations will work. This is a tedious work around in work with…

    4 votes

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    1 comment  ·  Tools  ·  Admin →
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  4. Transparency

    When I select a line of type with the Type Tool it shows as 100% Normal Transparency, however if I select that same line of type with the Selection Tool it displays as Normal 100%. How is this possible?

    1 vote

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  5. Leaders in Tab

    I was using leader with tabs to draw lines. They do not flush evenly to the right in Illustrator 2020 (24.2.3). This feature works in Illustrator 2019 (23.1.1). On a Mac (10.14.6)

    1 vote

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  6. Cannot open Illustrator after updating to version 24.1.2. Windows 7 reports an error "missing VCRUNTIME140_1.dll". (The 24.1.1 is ok)

    Cannot open Illustrator after updating to version 24.1.2.

    Windows 7 reports an error "missing VCRUNTIME140_1.dll".

    (The older version 24.1.1 works fine after downlaoding.)

    1 vote

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    2 comments  ·  Performance  ·  Admin →
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  7. Hanging on "Unembed"

    When trying to "unembed" an image in an AI file, it is very common for the software to completely stall when attempting to navigate to a save location. I have already run this problem through Apple (re:finder) and they claim that it is not a finder issue, but based in the selected software. Upon force quit and relaunch, the process will succeed. As a graphics professional, I have used this command many times daily, for 20 years, and have never experienced an issue until now. Honestly, I have no idea and cannot find any resources to reference.

    1 vote

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  8. Anchor Points Automatically Go Back When Moved

    If I create a shape such as using the Rectangle tool then I click on a single anchor point and move it with the Direct selection tool, it goes automatically back to the position that it was at instead of where I moved it. However, if I move the shape then select the single anchor point and move it then it will go to the position to where I moved it.

    Here's the kicker. This happens some of the time and not all of the time so there is no consistancy to it. I mean I can completely bypass this…

    3 votes

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    2 comments  ·  Tools  ·  Admin →
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  9. The bounding box for lines and narrow objects doesn’t have center handles

    Missing the center handles for all lines, unable to extend lines properly (without scaling them) unless I switch to direct selection tool, which is a pain.

    89 votes

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    113 comments  ·  Tools  ·  Admin →
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    So it’s obviously not fixed, and we all know it.

    While the cursor gets changes into the horizontal/vertical two-headed arrow, the center handles for the bounding box indeed don’t appear, if the width/height of the art (here just an orthogonal line) is small enough.

    Please continue to share you thought, screenshots, GIFs. It’s time to re-review this again.

  10. Variable Data - ignoring a blank cell in the data library

    Variable printing – an amazing utility within Illustrator which is probably often underutilized!

    Unfortunately, if the .csv file containing your data contains a blank cell you'll run into issues. Fixing this or creating a workaround so that we can import those blank cells as just a space would be HUGE!

    Printing mailing labels and being able to ignore a second line for an address would no longer be out of the realm of possibilities! And that's just the tip of the iceberg!

    Let's get behind this – Help me vote this to the top!

    12 votes

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    1 comment  ·  Other...  ·  Admin →
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  11. 'Fit to Artwork Bounds' doesn't work in action command

    Illustrator 2020 won't crop the artboard to the illustration limit with an action.

    I need to make an action which:
    - Selects all
    - Object > Artboards > Fit to Artwork Bounds
    Not implemented.

    8 votes

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    4 comments  ·  Actions  ·  Admin →
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  12. 1 vote

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    0 comments  ·  Performance  ·  Admin →
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  13. Crashing and not recovering when Windows 10 laptop awakes from sleep

    HP ZBook Studio G5
    Intel i7 8th Gen
    Running Windows 10 Pro
    Creative Cloud completely updated, including AI

    Any time I have an open file and leave the laptop for a few min, it seems to crash AI and will not recover any files, so I have to recreate files quite often.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  14. spot color limit

    Please stop the limiting of the spot colors. I use multiple spot colors when making color swatches for profiling some of our machines. I do not always want to convert everything into CMYK in Illustrator.

    I am not sure why this was changed because I can not understand what value limiting the colors adds?

    2 votes

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  15. "Save as PDF"/"View PDF after saving" checked/Acrobat DC error "file not found"

    "Save as PDF"/"View PDF after saving" checked/Acrobat DC error "file not found"
    10/4/2019 Illustrator CC update broke "Save as" PDF option of viewing the PDF after a save-as to PDF. Acrobat DC gives a"PDF not found" error, but displays the file in the "Recent" Home window.

    6 votes

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  16. Saving of files DISCARDED in certain conditions

    When I'm in the midlle of saving a file, (so while I get the progress percents next to the name of the file) if I press CTRL + SHIFT + S, it DISCARDS the saving of the .ai, no warning message as it previously did (something along the lines "The document "***" is currently getting saved. Try again after the process is complete") and proceeds with exporting the PDF, leaving me with an old version of the .ai file, and with a PDF that it's up to date.
    Windows 10
    Illustrator 24.2.3

    1 vote

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  17. EVERYTHING Vanished

    I was simply working on a design today, then all of the sudden, a small popup flashed at the top of the screen and then went away immediately. BOOM, Every single file that has anything to do with that piece of work vanished completely off my computer. The original picture (.jpg) and my recent saves (.pdf and .ai) are nowhere on my computer.

    Why?

    1 vote

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  18. Illustrator and InDesign crashing multiple times a day

    I have a weird crash — many but not all times I step away from my Mac (2020 MacBook Pro 16" running Catalina; 64GB RAM, AMD Radeon Pro 5500M 8 GB; Intel UHD Graphics 630 1536 MB), Illustrator goes down (and often, InDesign as well). I'll come back and wake up the machine and am greeted with system crash messages. The crash message seems to be related to Dispatch queue. Is it possible this is tied to sleep functionality, or perhaps a GPU issue? Would love to resolve this.

    4 votes

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    0 comments  ·  Performance  ·  Admin →
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  19. Common Dialog Boxes lag: saves each step from Dialog Box

    – MacOS Mojave 10.14.1
    – AI 24.1.2

    The problem appears in ALL dialog boxes in Illustrator: from transforming to changing colours.

    For example I want to move my object 10px to the left. I open the Dialog Box, all the Positions are 0, Preview is on. I enter 10px, the object moves to 10 px. But, for example, that isn't enough for my artwork, and i'm entering then 12px instead of 10px, in the same dialog box.

    And then the "magic" happens.

    Let's say the original position of the object is 0. When I enter 10px, the position changes also…

    2 votes

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  20. Spot color gaussian blur does not print out when printing separations to film

    This must be a bug because it worked in previous versions. Spot color gaussian blur does not print out when doing separations.

    Illustrator 24.2.3
    OS version 10.15.5

    1 vote

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