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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7715 results found

  1. bounding box off centered or not aligned to object correctly

    The bounding box is off centered on my objects. I have all of the "Snap to.." options off, Preview bounds is off and I do not have any of the "align to pixel grid" options on. I created a new file and did a random rectangle and it is still off, but not as severe on the file that I am working on. I did try the "Reset bounding box" option and nothing changed. The screenshots are all objects without a stroke. I am on a Mac. I don't see this problem on the PC.

    2 votes

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  2. New & Save As

    New & Save As is not working in Illustrator. I have uninstalled and reinstalled, made sure all the preferences are the same, but there still seems to be the same issue. Is there going to be an update to fix this or is there something I can do my end to fix it? Thank you.

    2 votes

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  3. Recording Flip Horizontal or Flip Vertical as an Action and running it crashes Illustrator

    Apple M1 Mac Mini
    Mac OS 12.3.1
    Illustrator 26.2.1

    Create new action
    Assign F4 as shortcut key
    Record "Flip horizontal" under Transform panel menu
    Stop recording
    Select an object
    Press F4
    Illustrator crashes
    This also happens with Flip Vertical as an action. Does this in any document.

    2 votes

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    0 comments  ·  Actions  ·  Admin →
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  4. Adobe Illustrator 26.2.1

    Hello,

    I'm trying to copy the name of my working file and paste it into the name of the folder I just created (with the help of the keyboard shortcut), but it doesn't paste the name. I have to paste the name with the help of right click of the mouse. Can you fix this situation?

    2 votes

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  5. Trim View gets disabled when switching artboards with Pixel Preview on

    In a document with multiple artboards and bled artwork.
    In Pixel Preview Mode, Turn on Trim View. Select a Different Artboard. Trim View Turns Off.

    With no shortcut for Trim View this means you have to go back to the menu for every artboard you click. If you're working with 15+ artboards this process becomes tedious.

    2 votes

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  6. Direct selection tool appears to move whole object until mouse release

    When part of an object is selected using the direct selection tool (selection tool and holding 'V' key down) the whole object appears to move to the new position until the mouse is released, at which point all the unselected points snap back to their original position. I'm assuming this is a bug and not intended?

    2 votes

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  7. broken: reading File date properties

    Unable to read date properties from a File on Mac (does work on Windows)

    alert(app.activeDocument.path.modified)
    alert(app.activeDocument.path.created)

    // always returns null as if file is not saved

    I tested on:
    Mac mini M1, macOS Montery 12.3.1, Ai 26.2.1 and Ai beta 26.4.2
    Macbook Pro Intel, macOS Catalina 10.15.7 Ai 26.2.1

    2 votes

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  8. Cmd + Tab app switching forcibly keeps Illustrator in focus

    When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.

    Illustrator v.26.2.1
    macOS 10.15.7
    3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
    64 GB RAM…

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  9. 2 votes

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  10. SVG export crashes

    Exporting to SVG causes Illustrator 26.2.1 (64-bit) on Window 10 (21H2 19044.1645) to crash. No export is created.

    2 votes

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  11. Clipping Mask gets rendered wrong

    MacBook Pro (Retina, 15-inch, Mid 2015)
    Just recently install the macOS Monterey
    Using the newest version of Illustrator 2022

    The clipping mask doesn't work after I zoom in or zoom out.
    It shows what is inside the clipping mask with different shapes randomly every time just like the images below. I have to move around the image to get the original shape of the clipping mask.

    It works quite well in Illustrator 2018 actually.
    But the Illustrator 2018 version seems can not be downloaded anymore.

    I think people should be allowed to download the older version which they found most…

    2 votes

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  12. SVG export with Internal CSS and Layer names - not working suddenly in 26.2.1 - export does not contain layer names; omits some layers

    Illustrator 26.2.1 CC on Mac OS (Intel)
    Export used to export layer names with these settings.
    Now it unexpectedly exports shortened group names.
    How can I revert back to old Illustrator version?

    2 votes

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  13. ui scaling

    UI Scaling option is missing in Adobe Illustrator 2022 on Desktop

    Using a Macbook Air 2015 running MACosMonterey Version 12.3.1

    2 votes

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  14. Copying and pasting text turns it to outlines

    Copying and pasting text turns random parts of it to outlines. if you Option-drag the text, it works fine, keeps all the text in tact. this happens even in the same document, other documents.

    Makes working pretty much impossible between documents and just a pain in the same document.

    2 votes

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  15. グラデーションをかけたオブジェクトのSVGファイルのアセット書き出し

    グラデーションをかけたオブジェクトをアセット書き出しでsvgファイルに出力し、出力したsvgファイルを開くとグラデーションが消え黒いオブジェクトになる。

    2 votes

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    Under Review  ·  1 comment  ·  Other...  ·  Admin →
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  16. Editing pattern or symbol changes selected layer

    Upon exiting edit mode for symbols or patterns the selected layer will change to the top-most layer. It should remember the selected layer prior to entering edit mode and maintain that.

    2 votes

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  17. Font activation bug persists on Windows 10

    Font activation bug persists on Windows 10. Even after the upgrade, I'm still constantly having to deactivate and reactivate Adobe fonts to get them to display. Eventually the problem fixes itself, but it wastes lots of time every time I open the program

    2 votes

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  18. Stroke Aligned to Outside of Filled Shape and Fill of Shape Not Aligned

    When aligning a stroke to the outside of a fill area, there are areas in which the fill area is incompletely filled, or the fill extends beyond the stroke.

    Mac OS 12.0.1 (21A559)
    Illustrator 26.2.1

    2 votes

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    1 comment  ·  Strokes  ·  Admin →
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  19. 'Export as' SVG No Longer Includes Width/Height on Embedded Images

    When exporting an AI file with an embedded PNG screenshot (added via File > Place) as an SVG, the <image> tag in the exported SVG file is no longer being created with "width" and "height" attributes.

    This creates an error when trying to use the exported SVG in XMLmind (which states that there is no width attribute on the <image> tag), and I imagine in other contexts as well.

    We're on an enterprise cloud subscription of Illustrator, so at any given time we're working with the most up-to-date version. In a similar file I exported to SVG back in January…

    2 votes

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  20. Enlarging makes preview disappear

    When I zoom in extremely large, the image disappears. This happens with CPU activated and not activated.

    2 votes

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