Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8173 results found
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Panels don't open with Application Frame turned off
On MacOS, when Application Frame is turned off, and Window panels (ex: Layers, Artboards, Swatches, etc.) are condensed, the Window panels will not appear when clicked on. They only work if Application Frame is on.
Illustrator 23.0.1
MacOS 10.1417 votes -
Workspaces not working, all panels hidden on start up.
Just update to CC23.0.1 and when I start up Illustrator all the panels are turned off and my workspace won't change or reset.
I can turn on the panels manually, but it resets when I close Illustrator. The reset, new workspace and manage workspaces options are greyed out. If I try to change the workspace nothing happens.
Windows 10 Pro, 64 bit
Intel i7-7700
16GB Ram
GeForce GTX 750 Ti17 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Closing the ticket as there were no users reporting issue in the last released builds.
Warm Regards,
Aishwarya G Gadodia
Illustrator Team -
Ctrl+arrows in Package dialogue
Ctrl+arrows stop at underscores in Save-Export-other 'system' dialogues, but don't in native dialogues. We heavy rely on underscores in our naming convention, so please make it work as it should be.
17 votes -
Mesh objects don't get selected when only edge is marqueed
All paths in AI get selected when you draw a marque over their edge (with no points inside selection). Segment got selected. It is fine.
But mesh objects are immune to edge marqueing, because there is no 'segment' thing for a mesh. WHY? Why don't you make the same thing as it's done for paths? Just select seam between mesh points and allow to move both points adjacent when seam is 'selected'.
I put this into Bugs, because I consider this a bug rather than request. Like 'Selecting segments in mesh is broken all these years since introduction and everybody…
17 votes -
Gradient angle got reset to zero, when using Color Picker
22.1
1. Create path
2. Apply gradient
3. Change gradient angle
4. Select gradient stop
5. Double-click Fill in toolbox to open Color picker
6. Choose any OTHER color
7. Hit OKAngle got reset to 0 (almost always)
See attached file17 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.2 on Win and 24.0.3 on MAC.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlThanks & Regards
Ankit Goyal -
Transform Each object in an isolated group transform the group instead
Select all objects in a Group and Transform Each will Transform each object WHILE ALSO TRANSFORMING THE WHOLE GROUP TOWARDS IT'S CENTRAL POINT. This directly contradicts the conventional meaning of "Transform Each".
The workaround is to deselect one of the objects in the Group, which is why this is a Bug- the workaround is a kludge fix.17 votes -
Freeze on First File Opened if it has Missing Fonts
Illustrator CC version 22.1
OS: Windows 10 Pro, version 18031) Launch Illustrator
2) Open Ai file
3) If the first file I open after launching Ai has missing fonts the program freezes before it populates the missing fonts dialogue box. I have to force quit the application from task manager and relaunch.Any subsequent files that are opened after the first file do not have this issue regardless of missing fonts. I am currently working around this issue by opening a file that I know has no missing fonts first before I'm able to open any files that may…
17 votesCompleted (Comments Open) ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi All,
Please update Illustrator to version 23.0.3, we have fixed this issue in this version.
Thanks & Regards,
Raghuveer Singh -
Pathfinder resets the transformation of a gradient
I have an ellipse with radial fill and I want it to be partially cropped by rectangle.
I select both rectangle with no fill, intersecting my circle, and apply Divide from Pathfinder.
I expect middle part to have gradient, positioned as uncut circle, but it becomes clear.
If i swap order of these objects, middle part has gradient, but AI resets it's position.
AICC201817 votes -
Unable to select, move, or rotate already rotated Guides at high zoom levels
when the zoom-level is 14800% and higher I'm unable to select or move the guides
17 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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iMac 5k 2017 w/ Radeon Pro 580 - Illustrator very slow on GPU preview
Illustrator version 22.01
macOS 10.12.6
iMac 5k 2017 w/ i5 3,8Ghz - 16Gb RAM - 2TB Fusion - Radeon Pro 580
All the file (also a very little file) is slow on movement, on move object and run with shot and NOT fluid. Slow on select object or shape or everything on file.
The same file opened on a "slow and old" MacMini with the same configuration and the same macOS is not slow and the movement is very fluid.
Switching to CPU cause the same things, everything is very slow. Also switching to Print Preview is slow.Thanks for…
17 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
No resize handles
My Selection tool does not show the resize handles anymore — this is making it nearly impossible to design easily — I have to measure and assign all aspects if it isn't sized right the first go. I have tried everything to fix it and I need it for school.
17 votesThis usually happens when Cmd/Ctrl+Shift+B gets accidentally pressed. It disables the bounding box (which can be useful in many workflows). You can toggle it back with the same hotkey or via View > Show Bounding Box.
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Expanded Objects have missing Corner Widgets
Problem occurs in all versions of Illustrator 21.x.x and 22.x.x
When an Object with a non-simple Appearance is Expanded the resulting shapes have Corner Widgets created for some of the corners but not for others.
All corners should have Corner Widgets.
When an Object with a non-simple Appearance is Expanded the resulting shapes have Corner Widgets created for some of the corners but not for others. I don't understand why when I expand a rectangle I get a new rectangle with 3 corners that have Corner Widgets but the 4th corner doesn't have a Corner Widget - how can it…
17 votes -
"Place copy" of RGB CC library item in CMYK doc changes document color setting to RGB
Illustrator 21.1.0
1. Created text or other items in an RGB AI doc.
2. Add to CC library via drag and drop.
3. Open CMYK AI doc
4. Right click the RGB item and select "Place Copy" (looks like that's cut off on the GIF — probably recorded with too few frames).Expected result: RGB items converted to CMYK
Actual result: CMYK doc converted to RGB
17 votesHi,
We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#CheckforupdatesWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Creating and/or Entering Opacity Mask doesn’t work from Properties / Control panels
When clicking on the Opacity popu-up panel (in Control or Properties) and then clicking on the mask thumbnail to activate that mode, the thumbnail highlights but as soon as I attempt to edit the contents of the mask, it shows that the mode is not activated. Only if I select the 'Clip' checkbox in the Opacity panel will it allow me to edit the mask. But then clicking the 'Object' thumbnail in the Opacity panel, similarly does not exit mask-editing mode. I have to uncheck the 'Clip' checkbox to get back to normal mode. Previously, simply clicking on each thumbnail…
16 votesFix available in prerelease build now - version 29.8
To be rolled out in general build soon.
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Rasterizing an object inside of a clipping group flattens the clipping group itself
If we need to rasterize one selected object inside of the clipping group, we have to isolate the object to avoid flattening the clipping group. Isolating only the clipping group won’t help, we have to 'drill into' the object specifically!
This doesn’t happen for simple groups — with these we don’t have to isolate anything at all, just selecting a child is enough.
Thanks to Junior Rocha for raising this up.
16 votes -
Undo Release Clipping Mask Does Nothing
I recently noticed that if I unclip an object, by accident or necessity, that I cannot undo the step either through the menu Undo or Command key Undo.
I can clip and Command-Z to unclip.
I can manually unclip and Command-Z to reclip.
If I clip, I Command-z to unclip and then Command + Option + Z to redo my last action and it will properly clip.But if I just manually unclip, and then use the Undo command to reclip it like it was? It doesn't work. Nothing happens and it moves on in the history.
I am on…
16 votesThis issue has been fixed and released with Illustrator latest release - 29.2
Please update to latest version from Creative Cloud Desktop.
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ドキュメントのグループの抜きを設定したドキュメントをPDFで書き出したものがオーバープリントプレビューの表示と異なる
macOS13.6.7/iMac27inch(Intel)
Illustrator ver.28.6再現手順
1. いくつかの図形を重ねて合成モードを乗算に設定したうえでグループ化しグループの抜きのチェックボックスを外す。
2. ドキュメントのグループの抜きを設定する。
3. PDF X4で保存する。
4. そのPDFをAcrobatで開く。
5. Illustrator上でのオーバープリントプレビューの表示と異なる。Actual result
PDFを書き出した状態とIllustrator上での表示が異なる。Expected Result
PDFの表示とIllustrator上での表示が同じになる。Illustrator上でのグループの構造の違いがIllustrator上のレンダリング結果とPDF書き出し結果で相違が生じています。1でのグループの抜きのチェックを外したグループではIllustrator上ではグループ内ので抜き処理を行わず合成モードの処理を行います。これがPDFを書き出した際にグループの抜きと解釈され、全てがノックアウトされた状態でPDFが作成されます。どちらが正しいかという事は難しいのですが、グループに設定されたノックアウトを拒否する設定をPDF書き出し時にも有効にするほうが表現の幅が拡がるように思います。
EN
Step to reproduce
1. Overlap some shapes, set each objects the blending mode to Multiply, group them, and uncheck the KnockoutGroup checkbox in the Opacity panel.
2. Set the Page Knockout Group.
3. save the document as PDF X4 format.
4. Open the PDF in Acrobat.
5. The overprint preview in Illustrator is different between PDF.Actual result
The display in Illustrator is different from the exported PDF.Expected Result
The display of the PDF and the…16 votes -
XMPMeta is not defined on ILST 28.7.1 on MacOS #515
As of ILST 28.7.1 on MacOS, XMPMeta has stopped working. However, it works fine on:
- ILST 28.7.1 on Windows
- ILST 28.6 on MacOsThe issue also exists on ILST (Beta) 29.1 on MacOs.
Example code:
```
if (!ExternalObject.AdobeXMPScript) {
ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');
}const xmp = new XMPMeta(app.activeDocument.XMPString); // throws XMPMeta does not have a constructor
```16 votesWe have fixed this issue in 29.0 and 28.7.2 releases.
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The cursor is going to the opposite side while typing in Middle East world ready composer in Illustrator Hebrew / English Arabic language
Typing in Hebrew Language in Illustrator installed In English Hebrew Language. Selected Middle Eastern Single Line composer and the cursor is going to the opposite direction in Illustrator 28.1
16 votes -
PDF files made on large artboards get downscaled incorrectly.
When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.
In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.
I then export the PDF saying it should downsample images to 300 DPI.
Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that…
16 votes
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